Enterprise Imaging for Cardiology Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
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User Commentary
Product
The physicians like that they can build structured reporting; they like that a lot. But I don't know...
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Value
AGFA HealthCare definitely charges for every little group that we want to add or subtract. For...
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Relationship
AGFA HealthCare’s support has improved drastically. I rate their proactive service high because they...
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Loyalty, Operations
We had a bit of an issue with our last upgrade that delayed us. We weren't ready when we said we...
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Loyalty
We are looking forward to working with AGFA HealthCare around AI, and we expect future development...
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Loyalty, Relationship
We went all in with AGFA HealthCare on the enterprise imaging front. We work with strong people who...
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Loyalty, Relationship, Operations
We have been working with AGFA HealthCare on expanding into cardiology for imaging and structured...
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Relationship
We work with good people in support. They are knowledgeable and have strong technical skills. They...
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Relationship, Product
AGFA HealthCare has been good at helping us with our echo structured reporting, and they jumped in...
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Loyalty, Relationship
AGFA HealthCare has been good about communicating and keeping us in the loop with what they are...
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Culture, Loyalty, Relationship
We are getting ready to upgrade to the latest version, and we hope to have our budget approved in...
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Culture, Value
Our executive constantly says they feel like AGFA HealthCare nickel-and-dimes us. There have been a...
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Product
I think it would be nice if we could change the series names within an exam in Enterprise Imaging...
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Product
Enterprise Imaging for Cardiology does not have voice dictation for echo-structured reporting, so we...
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Operations, Product
Our most recent upgrade of Enterprise Imaging for Cardiology was pretty much a non-event. There were...
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Relationship, Product
We work with AGFA HealthCare for our structured reports. We appreciate the work AGFA HealthCare puts...
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Loyalty
We don't do a lot with AI yet, but we plan to add more AI down the road, and we will be looking at...
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Relationship
AGFA HealthCare's executives have been helpful, and we have seen that quality passed down to the...
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Product
The system's integration is solid, and we don't have an issue with third-party applications...
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Culture
AGFA HealthCare charges a fair price, and many things are included in our contract with them. We...
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Relationship
AGFA HealthCare has been improving their communication with our team. That has changed our...
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Relationship
AGFA HealthCare does let us know when something is going on; we have alerts as part of Enterprise...
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Loyalty, Relationship, Product
AGFA HealthCare's stress echo reports are missing a few things that our providers would like to...
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Relationship
AGFA HealthCare's executives are involved. When we work with other vendors, we have a resource or a...
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Relationship, Operations
AGFA HealthCare certainly has kept all of their promises. They gave us their A team for...
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Operations
The one piece of universal feedback we got was that some folks really enjoyed AGFA HealthCare's...
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Loyalty, Relationship
There have been some issues with the product, so we are not interested in expanding our products...
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Culture, Relationship, Product
We have providers who have privileges at multiple facilities, so they are exposed to the different...
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Product
The structured reporting in echo and cath meets most needs. It is customizable, but that was another...
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Product
The ease of use has caused discontent with the providers and is a common complaint. To a provider...
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Culture, Value
The vendor is not transparent, which is one of the issues that we are having right now regarding...
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Operations
When the cardiologists were trained, maybe they were distracted by other issues and could have paid...
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Relationship
The vendor is very attentive to our needs, and they are very helpful. They help us troubleshoot the...
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Loyalty, Product
When we integrated Enterprise Imaging for Cardiology with another vendor's imaging solution, we had...
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Relationship
AGFA HealthCare keeps all their promises. We have problems with a different vendor that does our...
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Relationship
AGFA HealthCare's ticket system could be improved. We have to be users registered with the site to...
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Product
Enterprise Imaging for Cardiology needs more venous ultrasound diagrams that relate better to the...
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Product
The system needs to talk to the EMR in terms of order recognition or reports. We need a modality...
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Relationship
Typically, the support from AGFA HealthCare is good, but lately, it has been a little lax just...
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Relationship, Product
Overall, things with AGFA HealthCare have been good. There have not been many major issues over the...
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Operations, Product, Value
When we went live with Enterprise Imaging for Cardiology, a large portion of needed storage was...
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Value
The main concern we have with AGFA HealthCare today is that they really nickel-and-dime us. That is...
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