Enterprise Imaging for Cardiology Commentary
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Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
Commentary Summary
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User Commentary
Loyalty
We are going through some organizational changes right now, so I think we will only be using...
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Product
Enterprise Imaging for Cardiology is relatively stable, and it has a high level of functionality,...
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Relationship
When I work with AGFA HealthCare, they are able to fix the issues that we bring up to them. They...
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Culture, Product
There is not a good remote reading solution in Enterprise Imaging for Cardiology, at least in the...
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Product
We have conversations about budgeting for next versions, and there are not concrete release dates,...
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Relationship
The partnership is certainly very good. The partnership would get a perfect score from me, but...
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Operations
There is a training database with videos and other training materials that is accessible. I think...
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Relationship, Product
A very consistent thing that we have not been satisfied with has been the comparison abilities...
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Relationship
We have done a good job getting responses from AGFA HealthCare’s support team in terms of them...
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Product
The things that we like have consistently been the speed of image viewing and the available...
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Product
AGFA HealthCare’s structured reporting is all within the same imaging application, and that is nice,...
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Value
We certainly have discussed shopping for other vendors, but we not only have an investment in this...
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Operations, Product
There is a high learning curve with Enterprise Imaging for Cardiology. When first logging in, it is...
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Value
This is probably true for most vendors, but with AGFA HealthCare, organizations are charged for any...
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Loyalty, Product
There are a few things that need to be added to Enterprise Imaging for Cardiology in order to have...
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Product
Enterprise Imaging for Cardiology has worked well for us. We haven't had issues. Users all find it...
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Relationship
A while ago, our account manager left, and we haven't yet been assigned a new account manager. We...
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Value
Enterprise Imaging for Cardiology is a bit beefy for what we need for our hospital. There are a lot...
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Product
Enterprise Imaging for Cardiology doesn't have the ability to do verbal dictation, so in terms of...
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Relationship
The only discrepancy with the proactiveness of AGFA HealthCare is that their support staff starts in...
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Product
I think a lot of our provider issues with Enterprise Imaging for Cardiology might be resolved with...
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Relationship
I do not get a lot of calls from the cardiologists about the solution. That is saying something...
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Loyalty
We are getting an upgrade to fix all the things we want to improve in Enterprise Imaging for...
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Product
Enterprise Imaging for Cardiology is very user-friendly. We don't have to search a lot for the...
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Loyalty
As far as I know, there are no plans to go away from AGFA HealthCare. To my knowledge, everything...
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Relationship, Operations
Training from AGFA HealthCare was really good. We felt pretty prepared, and they gave lots and lots...
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Operations
We haven't had any AGFA HealthCare upgrades, so I can't speak to that. All I can speak to is the...
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Product
I would buy Enterprise Imaging for Cardiology again, but maybe with some slight changes. AGFA...
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Operations
AGFA HealthCare has really stepped up the training with their webinars. They just had one on going...
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Relationship
AGFA HealthCare does smooth upgrades. One of the things I like about AGFA HealthCare is that when...
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Loyalty, Product
My number-one wish item right now would definitely be the ASCEND Cardiovascular reporting piece. I...
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Product
The one problem I see with AGFA HealthCare’s structured reporting is that there is no good...
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Relationship
We do pay for proactive service from AGFA HealthCare, so they are pretty good. Ever since we went...
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Product
We use AGFA HealthCare's ASCEND program for reporting, and it has some challenges. We are struggling...
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Product
Our cardiologists have to click quite a bit when it comes to reporting in AGFA HealthCare's system,...
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Relationship
We went through a transition where we lost our primary AGFA HealthCare representative who had been...
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Relationship
There are some things that we are working with AGFA HealthCare on. Some of the stuff rests on my...
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Loyalty
I’m only aware of potential new technologies that AGFA HealthCare has discussed for the future. The...
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Product
Some cath doctors weren't 100% happy with the AGFA HealthCare screen layout. They wanted the...
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Product
The doctors were promised a 3D/4D echo, and then it somehow got removed from the contract. They...
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Product
For us, structured reporting primarily involves transferring measurements from the modality to AGFA...
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Culture, Value
The vendor tends to charge for everything. When we need to add a site, the quotes are often...
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Operations
We are waiting on some training for our integration engine interface, and we are trying to narrow...
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Operations, Product
AGFA HealthCare uses TomTec, which is a third party, and the system isn't super intuitive in terms...
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Product
The cardiology reporting part of AGFA HealthCare's system does not allow for voice dictation, and...
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Product
The physicians like that they can build structured reporting; they like that a lot. But I don't know...
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Value
AGFA HealthCare definitely charges for every little group that we want to add or subtract. For...
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Relationship
AGFA HealthCare’s support has improved drastically. I rate their proactive service high because they...
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Loyalty, Operations
We had a bit of an issue with our last upgrade that delayed us. We weren't ready when we said we...
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