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Enterprise Imaging for Cardiology Commentary
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Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

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User Commentary

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Manager

We had AGFA HealthCare training when we did the install, but there hasn't been anything since then.

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

AGFA HealthCare is very responsive. We don't have to wait long for someone to get back in contact...

Comment Tone Positive
Pillars Relationship
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Manager

Things are going very well with AGFA HealthCare. We're currently in the midst of doing a smaller...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

The main driver for choosing Enterprise Imaging for Cardiology again would probably be the stability...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
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Manager

AGFA HealthCare’s road map is good, but we're also trying to get an upgrade. That's something we've...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I'd like AGFA HealthCare to simplify the reporting or make it a little more user friendly. For...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

We usually just use Enterprise Imaging for Cardiology for echoes, so everything's going well with...

Comment Tone Positive
Pillars Product
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Manager

I did AGFA HealthCare’s system admin training, and it taught me some things, but I pretty much...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

We basically went from an older version of Enterprise Imaging for Cardiology to the newer version,...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

Enterprise Imaging for Cardiology actually has more tools and widgets than we had before. It is more...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

Enterprise Imaging for Cardiology is probably not great for a small organization from a pricing...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Enterprise Imaging for Cardiology meets all of our needs. The one piece that is lacking is the AI...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

We train each other. I don't think we use AGFA HealthCare's training program. The vendor doesn't do...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

We have issues with physicians not really liking the nuclear studies on the cardiology side. The...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

We like the ability to read and present from anywhere. The accessibility and integration with our...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I have not had major issues with AGFA HealthCare's support. There have been times when we needed to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

When coupled with some third-party reporting that we use, Enterprise Imaging for Cardiology meets...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

AGFA HealthCare is innovative, but the pace of advancement feels somewhat slow.

Comment Tone Negative
Pillars Relationship
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Manager

If someone is considering moving to Enterprise Imaging for Radiology, there may be challenges...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Manager

We are going through some organizational changes right now, so I think we will only be using...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

Enterprise Imaging for Cardiology is relatively stable, and it has a high level of functionality,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

When I work with AGFA HealthCare, they are able to fix the issues that we bring up to them. They...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

There is not a good remote reading solution in Enterprise Imaging for Cardiology, at least in the...

Comment Tone Negative
Pillars Culture, Product
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Director

We have conversations about budgeting for next versions, and there are not concrete release dates,...

Comment Tone Negative
Pillars Product
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Director

The partnership is certainly very good. The partnership would get a perfect score from me, but...

Comment Tone Positive
Pillars Relationship
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Director

There is a training database with videos and other training materials that is accessible. I think...

Comment Tone Negative
Pillars Operations
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Director

A very consistent thing that we have not been satisfied with has been the comparison abilities...

Comment Tone Negative
Pillars Relationship, Product
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Director

We have done a good job getting responses from AGFA HealthCare’s support team in terms of them...

Comment Tone Negative
Pillars Relationship
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Director

The things that we like have consistently been the speed of image viewing and the available...

Comment Tone Positive
Pillars Product
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Director

AGFA HealthCare’s structured reporting is all within the same imaging application, and that is nice,...

Comment Tone Positive
Pillars Product
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Director

We certainly have discussed shopping for other vendors, but we not only have an investment in this...

Comment Tone Positive
Pillars Value
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Analyst/Coordinator

There is a high learning curve with Enterprise Imaging for Cardiology. When first logging in, it is...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

This is probably true for most vendors, but with AGFA HealthCare, organizations are charged for any...

Comment Tone Negative
Pillars Value
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Analyst/Coordinator

There are a few things that need to be added to Enterprise Imaging for Cardiology in order to have...

Comment Tone Positive
Pillars Loyalty, Product
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Manager

Enterprise Imaging for Cardiology has worked well for us. We haven't had issues. Users all find it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

A while ago, our account manager left, and we haven't yet been assigned a new account manager. We...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Enterprise Imaging for Cardiology is a bit beefy for what we need for our hospital. There are a lot...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

Enterprise Imaging for Cardiology doesn't have the ability to do verbal dictation, so in terms of...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

The only discrepancy with the proactiveness of AGFA HealthCare is that their support staff starts in...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

I think a lot of our provider issues with Enterprise Imaging for Cardiology might be resolved with...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

I do not get a lot of calls from the cardiologists about the solution. That is saying something...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

We are getting an upgrade to fix all the things we want to improve in Enterprise Imaging for...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

Enterprise Imaging for Cardiology is very user-friendly. We don't have to search a lot for the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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