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Enterprise Imaging for Radiology Commentary
Filtered view: (Small - Under 300K Studies)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

Things with AGFA HealthCare have been great. We do quarterly upgrades to get the latest and greatest...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

AGFA HealthCare is developing their streaming client, and probably the most important thing that...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Manager

I like the ease of use of Enterprise Imaging for Radiology. It is very intuitive. I thought some of...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

AGFA HealthCare is very responsive when I have an issue. I have not had any issues recently. As for...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

One thing that Enterprise Imaging for Radiology can do is when we send our studies to another...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

With Enterprise Imaging for Radiology, the workflow is task based, and depending on where our...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

As far as critical tickets go, AGFA HealthCare has been great. But we currently use another system...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

With AGFA HealthCare's pricing, we've had a roller coaster with our imaging contracting and strategy...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Director

Our radiologist group wanted to flip to another vendor a few years ago, so we started down a path to...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Manager

We have a support portal with AGFA HealthCare, and I like the ease of opening tickets and updating...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

AGFA HealthCare's training is excellent. They’ve really upped their game.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

The recent upgrade we did was very successful.

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

The support is pretty good. The vendor has a regular call with us to make sure everything is going...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

AGFA HealthCare will have upgrades, but honestly, those are not as robust as we think they will be....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

We like the weaving in and out that we can do with the PACS, and of course, we like that it’s...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We are looking at different products now and comparing other products. Comparing AGFA HealthCare's...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

We just don't have problems with AGFA HealthCare. Most of vendor management for me is how many...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

Recently, when we joined with a radiologist group, there was a lot of discussion about switching to...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

The system is very user friendly. It meets all of our needs. We have new providers all the time....

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

We have a great representative from AGFA HealthCare. They work with us on everything that we ask,...

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

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Director

Things are going great with AGFA HealthCare. We like AGFA HealthCare and Enterprise Imaging for...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

When it comes to moving to the cloud, we have a product that our radiologists use that is not from...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Manager

Since we upgraded, everything has been better, and the solution treats us well. Everybody is very...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

We have done complex calls, complex upgrades, database changes, infrastructure changes, networking...

Comment Tone Positive
Pillars Relationship, Operations, Product
Evaluation Unrated

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CFO

Enterprise Imaging for Radiology is a stable, reliable system. It is definitely driven by radiologists....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

AGFA HealthCare's customer service has been great. When there are issues that I can't resolve, AGFA...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

In terms of proactive service, AGFA HealthCare actually brings up what an upgrade could help fix....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Enterprise Imaging for Radiology works, and we see it perform all day. We are looking for a reliable...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

With recent upgrades, AGFA HealthCare has had boots on the ground. They didn't have to, but they...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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