Home chevron icon Imaging Systems chevron icon Imaging Software chevron icon PACS

Enterprise Imaging for Radiology Commentary
Filtered view: (Small - Under 300K Studies)

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
View Product Scores
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

PACS 2022: Changing Market Leads to Volatility among Large- to Small-Volume Organizations
PACS 2022:
Changing Market Leads to Volatility among Large- to Small-Volume Organizations
November 2022
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Loyalty

We are upgrading to a new version of the system soon. We hope that will drive more satisfaction with...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Our organization has multiple sites. During our go-live, it would have been extremely helpful if we...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

When we went live with the system, there were key elements missing from it for some of our specialty...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We have a good account representative who is helpful and answers questions quickly. We also had a...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

AGFA HealthCare takes good care of us, and they did a nice job on the last upgrade. It was smooth...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We are consolidating with another organization. Because of that, we are moving away from Enterprise...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Operations

AGFA HealthCare has made many improvements. We see better communication, and the knowledge from the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The support from AGFA HealthCare is good, and things have been getting better. The support is...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Enterprise Imaging for Radiology is a great PACS, and AGFA HealthCare has made some great changes....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

The AGFA HealthCare team is really moving forward. We have so many advocates at AGFA HealthCare, and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations, Product

We have seen more consistency with AGFA HealthCare over the past year or two, and we have noticed a...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The system does all the quantitation that we need on a day-to-day basis and is easy to use. Would...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The AGFA HealthCare team has been great to us, and we feel like we have a nice relationship with...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product is very reliable and dependable, and it runs very smoothly. Unlike other versions we...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

Our sales representatives from AGFA HealthCare are constantly touching base with us, dropping by and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The support from AGFA HealthCare is good, and it is nice to work with familiar faces. When we call,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

I would like more hanging protocol training because of the difficult task hanging protocols present....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

I would like to see more advanced tutorial videos for hanging protocols on AGFA HealthCare's website....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We had some issues with one of our recent upgrades, and those issues threw us off. Things are...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor's communication and the team from Agfa HealthCare that we work with are good. When we...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system has been very stable and reliable. That wasn't always the case, but the vendor has really...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor's support team is very good. We have seen some positive improvements and changes for the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Enterprise Imaging for Radiology has been easy to integrate with other vendors' solutions. It is...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The biggest strengths of the product are its stability, reliability, and uptime. It runs smoothly.

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

One thing the vendor could do to improve is to bring back their field service engineers. Agfa has a...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Agfa HealthCare has been very involved in our imaging program, from sales to implementation and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Agfa's staff turnover has been detrimental to project progress. One site has gone through multiple...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

When we upgraded Enterprise Imaging for Radiology recently, the transition was seamless; it was...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The product seems to be functioning well beyond some system slowness. It is adequate, and it works...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Operations

Agfa HealthCare had people on-site during our implementation, but those people didn't know the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

The only promise the vendor made to us was to fix their collaborator tool, but they still haven't...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Culture, Relationship, Operations

We had a regular meeting with the vendor to discuss ongoing issues, and that went on for over a...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

Do not use Agfa Enterprise Imaging Reporting for voice recognition. People should stick with or...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Agfa HealthCare charges every time, even for simple solutions. Prior reports do not populate easily...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

This is an excellent, stable system capable of handling all modalities without issues.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Agfa HealthCare still has room to improve with their training.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Agfa HealthCare is missing enhancements to specific features or additional variables that we could...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

The Enterprise Imaging for Radiology platform is quite flexible to accommodate many workflows. Agfa...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We work with Agfa HealthCare recurringly on calls. We also have access to people at the vendor. I...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Years ago, my service experience with Agfa HealthCare was on the low end, and they heard that and...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

We have providers that have high expectations, and they are a difficult group to please. They love...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Agfa HealthCare's solution is a lot nicer than our previous solution was. With our previous system,...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Our implementation with Agfa HealthCare wasn't really bad. We just didn't get a lot of training on...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Agfa HealthCare doesn't send upgrade information to other facilities unless they send it to the PACS...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Enterprise Imaging for Radiology has a lot of features that allow for better integration with...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Agfa HealthCare's collaborator tool does not have an audible ding, and that has been really...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
PACS—Finding the Perfect Fit
09 July 20    |   Monique Rasband and Lauren Barton
Imaging is critical in healthcare. Images provide power behind the diagnosis as well as insight into progress monitoring. Providers rely on having a PACS and other imaging systems to give them access
Article
KLAS article icon
Achieving Success in the PACS Market
03 December 18    |   Katie Brooks
Since 2016, KLAS Research has been gathering data from vendors and providers about their PACS solutions. The resulting PACS 2018 report paints a picture of the current PACS market.
Article
KLAS article icon
Looking at the Life Cycle of PACS
27 November 18    |   Jared Jeffery
Which PACS solutions are being purchased the most, and for what reasons? As KLAS speaks with providers, we find that a vendor’s reputation is a driving factor.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​