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Enterprise Imaging for Radiology Commentary
Filtered view: (Small - Under 300K Studies)

Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

Loyalty, Relationship, Operations

AGFA HealthCare is a great vendor to work with. They have great customer support. I can't say enough...

Jul 2025
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Analyst/Coordinator

Value

When we first implemented the system, we were doing a certain number of studies per day on average....

Jul 2025
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Analyst/Coordinator

Product

We have the older version of AGFA HealthCare's BI software. That is very nice because it can show us...

Jul 2025
||
(0)
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Analyst/Coordinator

Loyalty

We love Enterprise Imaging for Radiology. We are going to do an upgrade soon for the next version of...

Jul 2025
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Analyst/Coordinator

Relationship

My customer relations manager from AGFA HealthCare tries to work with me. If I need something, they...

Jul 2025
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Director

Relationship

The product has had some delays, so our upgrades have taken longer than we expected. I don't know...

May 2025
||
(0)
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Director

Loyalty

My satisfaction would increase if the vendor supported our integration goals or if they could talk...

May 2025
||
(0)
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Director

Relationship

AGFA HealthCare's support is pretty solid, and AGFA HealthCare is really responsive. They are...

May 2025
||
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Physician

Loyalty, Relationship

AGFA HealthCare has a clear vision. I know what is on the horizon, and they need to keep up the good...

May 2025
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(0)
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Physician

Loyalty

There are definitely new functionalities that I have suggested that AGFA HealthCare is working on...

May 2025
||
(0)
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Manager

Value

For the most part, AGFA HealthCare avoids charging for every little thing. However, some of the...

May 2025
||
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Manager

Product, Value

I'm not the end user of Enterprise Imaging for Radiology. I have some end users who absolutely love...

May 2025
||
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Manager

Relationship

AGFA HealthCare changed their support model. We used to always get actual support representatives...

May 2025
||
(0)
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Manager

Relationship

It isn't that AGFA HealthCare isn't meeting our needs; they just aren't fully ready to meet the...

May 2025
||
(0)
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Manager

Relationship

I would recommend AGFA HealthCare. They are flexible and willing to dive deeper into asks that...

May 2025
||
(0)
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Physician

Operations, Product

The solution is weak with vascular imaging. The vascular lab was the biggest pain point with the...

Apr 2025
||
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Physician

Culture, Value

Something regarding AGFA HealthCare’s pricing structure that is complicated is which level of the...

Apr 2025
||
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Physician

Product

The key thing about the product is that it is a very good program. We went from AGFA HealthCare's...

Apr 2025
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Physician

Culture, Relationship, Product

Enterprise Imaging for Radiology has been very stable and reliable. It really works as promoted. We...

Apr 2025
||
(0)
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Physician

Loyalty, Operations, Product

If we want the full installation of the solution on a computer, there needs to be a high-memory...

Apr 2025
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(0)
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Physician

Product

One reason I would rate the functionality of the system a little lower is that we don't necessarily...

Apr 2025
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(0)
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Director

Product

We are in the cloud, and I haven't heard any problems that have come to me. Enterprise Imaging for...

Apr 2025
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(0)
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Director

Loyalty, Product

AGFA HealthCare will definitely offer new technology, but they will also let their old technology...

Apr 2025
||
(0)
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Director

Product

The sharing options in Epic's system are much improved and flawless. AGFA HealthCare might be able...

Apr 2025
||
(0)
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Director

Product, Value

Enterprise Imaging for Radiology has increased radiologist productivity probably by about half. The...

Jan 2025
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Director

Product

I would like to see more embedded tools in Enterprise Imaging for Radiology without having to rely...

Jan 2025
||
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Director

Loyalty, Relationship, Product

AGFA HealthCare is working with their AI platform and bringing in AI to help customers. We see AI as...

Jan 2025
||
(0)
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Director

Relationship

The executive team at AGFA HealthCare cares about customer success, and they understand imaging. It...

Jan 2025
||
(0)
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Director

Loyalty

We are talking with AGFA HealthCare about the cloud and moving toward it in the future. We hope to...

Jan 2025
||
(0)
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Director

Operations

Our last upgrade was one of the best upgrades we have had for any PACS. The team did a good job of...

Jan 2025
||
(0)
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Analyst/Coordinator

Loyalty, Product

There are some quality-of-life changes that we are looking for and some requests from the providers...

Jan 2025
||
(0)
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Analyst/Coordinator

Relationship

I talk to AGFA HealthCare pretty regularly. They are pretty helpful at actually installing the app...

Jan 2025
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(0)
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Analyst/Coordinator

Product

This tool allows me to go in and basically do a lot of customization to fit our specific workflows....

Jan 2025
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(0)
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Manager

Product

We have been extremely satisfied with Enterprise Imaging for Radiology. The stability of the system...

Dec 2024
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(0)
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Director

Relationship, Operations

We have an excellent project manager who stays on top of upgrades and training. We know what is...

Dec 2024
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(0)
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Director

Product

We have good integration with Enterprise Imaging XERO Viewer, and we appreciate the flexibility of...

Dec 2024
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(0)
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Director

Loyalty, Relationship

AGFA has discussed the cloud with us, and while we don't know the time period for our own budget and...

Dec 2024
||
(0)
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Director

Relationship

AGFA HealthCare is a good partner, and we have engagement from several layers within the...

Dec 2024
||
(0)
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Manager

Product

I like being able to manipulate the studies as needed in Enterprise Imaging for Radiology; that part...

Dec 2024
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(0)
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Manager

Operations

The implementation of Enterprise Imaging for Radiology several years ago wasn’t great, but the...

Dec 2024
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(0)
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Manager

Product

There is an auxiliary PACS system that we can use for planned and unplanned outages, and that has...

Dec 2024
||
(0)
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CIO

Loyalty

Overall, everything seems good with AGFA. We have no concerns. We actually did look into potentially...

Dec 2024
||
(0)
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CIO

Loyalty

We have not specifically purchased any AI tools for imaging, but our expectation is that AGFA is...

Dec 2024
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(0)
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CIO

Operations

In relation to how images are sent between modalities and the system, our team doesn't always know...

Dec 2024
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(0)
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Manager

Loyalty

AGFA HealthCare is falling a little behind on technology, but I think that is going to change at RSNA....

Nov 2024
||
(0)
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Manager

Operations, Value

AGFA HealthCare avoids charging us for every little thing when there are the occasional items that...

Nov 2024
||
(0)
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Manager

Loyalty, Product

There are still a lot of open wounds from upgrades and implementations with Enterprise Imaging for...

Nov 2024
||
(0)
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Manager

Relationship

With AGFA HealthCare, we know who specializes in what and who the experts are in different areas. We...

Nov 2024
||
(0)
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Manager

Loyalty

AGFA HealthCare does come through with what they say they will do for us. They have a lot of new...

Nov 2024
||
(0)
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Manager

Loyalty, Product

In the next upgrade, there is going to be better reporting and audit trail reporting capabilities....

Nov 2024
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(0)
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Manager

Relationship, Product

AGFA HealthCare is in the PACS business, unlike a vendor like GE HealthCare that does PACS...

Nov 2024
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(0)
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Manager

Relationship

We are a DRA site, and because we are a direct release site, we get super access to AGFA HealthCare...

Nov 2024
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(0)
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Physician

Relationship

AGFA has been amazing at working with us. Our support team has been very well educated by AGFA.

Sep 2024
||
(0)
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Analyst/Coordinator

Operations

The implementation was pretty smooth. The vendor has a dedicated deployment team. We originally were...

Aug 2024
||
(0)
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Analyst/Coordinator

Culture, Relationship

If someone were considering AGFA HealthCare's system, I would tell them to go with it. GE HealthCare...

Aug 2024
||
(0)
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Analyst/Coordinator

Operations

We had somebody on-site who did the training, and then we also had some online training for some of...

Aug 2024
||
(0)
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