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Enterprise Imaging for Radiology Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

Operations

The implementation was pretty smooth. The vendor has a dedicated deployment team. We originally were...

Aug 2024
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Analyst/Coordinator

Culture, Relationship

If someone were considering AGFA HealthCare's system, I would tell them to go with it. GE HealthCare...

Aug 2024
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Analyst/Coordinator

Operations

We had somebody on-site who did the training, and then we also had some online training for some of...

Aug 2024
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Manager

Operations, Product

I would tell AGFA HealthCare to make the product more user friendly to provide an easier end-user...

Jun 2024
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Manager

Relationship

We have the vendor’s top technical support, engineers, and all that, and we stay in direct touch...

Jun 2024
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Manager

Product

We enjoy this product.

Jun 2024
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Manager

Operations, Product

Enterprise Imaging for Radiology is a good product. I would buy it again. If we had unlimited...

Jun 2024
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Manager

Operations

AGFA HealthCare should provide follow-up training. I have only done one set of PACS training for the...

Jun 2024
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Manager

Relationship

AGFA HealthCare’s executives deal with the director a little more than me, but they have started...

Jun 2024
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Manager

Value

We are considering other PACS solutions. The reason is mainly cost. We have had to approach our...

Jun 2024
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Manager

Operations, Product

We did our most recent upgrade mainly for security purposes. Most of the functions were more...

Jun 2024
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Manager

Loyalty

We are upgrading to a new version of the system soon. We hope that will drive more satisfaction with...

Mar 2024
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Manager

Operations

Our organization has multiple sites. During our go-live, it would have been extremely helpful if we...

Feb 2024
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Manager

Operations, Product

When we went live with the system, there were key elements missing from it for some of our specialty...

Feb 2024
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Director

Relationship, Operations

We have a good account representative who is helpful and answers questions quickly. We also had a...

Dec 2023
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Director

Loyalty

AGFA HealthCare takes good care of us, and they did a nice job on the last upgrade. It was smooth...

Dec 2023
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Manager

Loyalty

We are consolidating with another organization. Because of that, we are moving away from Enterprise...

Dec 2023
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Director

Loyalty, Relationship, Operations

AGFA HealthCare has made many improvements. We see better communication, and the knowledge from the...

Dec 2023
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Director

Relationship

The support from AGFA HealthCare is good, and things have been getting better. The support is...

Dec 2023
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Manager

Product

Enterprise Imaging for Radiology is a great PACS, and AGFA HealthCare has made some great changes....

Dec 2023
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Manager

Loyalty, Relationship

The AGFA HealthCare team is really moving forward. We have so many advocates at AGFA HealthCare, and...

Dec 2023
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Manager

Relationship, Operations, Product

We have seen more consistency with AGFA HealthCare over the past year or two, and we have noticed a...

Dec 2023
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VP/Other Executive

Product

The system does all the quantitation that we need on a day-to-day basis and is easy to use. Would...

Dec 2023
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Director

Relationship

The AGFA HealthCare team has been great to us, and we feel like we have a nice relationship with...

Dec 2023
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Manager

Product

The product is very reliable and dependable, and it runs very smoothly. Unlike other versions we...

Dec 2023
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Manager

Culture, Relationship

Our sales representatives from AGFA HealthCare are constantly touching base with us, dropping by and...

Dec 2023
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Director

Relationship

The support from AGFA HealthCare is good, and it is nice to work with familiar faces. When we call,...

Dec 2023
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Manager

Relationship, Operations

I would like more hanging protocol training because of the difficult task hanging protocols present....

Dec 2023
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Manager

Operations, Product

I would like to see more advanced tutorial videos for hanging protocols on AGFA HealthCare's website....

Dec 2023
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Director

Relationship, Product

We had some issues with one of our recent upgrades, and those issues threw us off. Things are...

Nov 2023
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(0)
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Director

Relationship

The vendor's communication and the team from Agfa HealthCare that we work with are good. When we...

Nov 2023
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(0)
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Director

Product

The system has been very stable and reliable. That wasn't always the case, but the vendor has really...

Nov 2023
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(0)
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Director

Relationship

The vendor's support team is very good. We have seen some positive improvements and changes for the...

Nov 2023
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(0)
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Director

Product

Enterprise Imaging for Radiology has been easy to integrate with other vendors' solutions. It is...

Nov 2023
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Analyst/Coordinator

Product

The biggest strengths of the product are its stability, reliability, and uptime. It runs smoothly.

Nov 2023
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Analyst/Coordinator

Relationship

One thing the vendor could do to improve is to bring back their field service engineers. Agfa has a...

Nov 2023
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Manager

Relationship

Agfa HealthCare has been very involved in our imaging program, from sales to implementation and...

Nov 2023
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Manager

Relationship, Operations

Agfa's staff turnover has been detrimental to project progress. One site has gone through multiple...

Nov 2023
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Manager

Operations, Product

When we upgraded Enterprise Imaging for Radiology recently, the transition was seamless; it was...

Nov 2023
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