Enterprise Imaging for Radiology Commentary
Filtered view: (Small - Under 300K Studies)
Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
Culture
With AGFA HealthCare's pricing, we've had a roller coaster with our imaging contracting and strategy...
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Loyalty
Our radiologist group wanted to flip to another vendor a few years ago, so we started down a path to...
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Relationship
We have a support portal with AGFA HealthCare, and I like the ease of opening tickets and updating...
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Operations
AGFA HealthCare's training is excellent. They’ve really upped their game.
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Operations, Product
The recent upgrade we did was very successful.
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Relationship
The support is pretty good. The vendor has a regular call with us to make sure everything is going...
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Product
AGFA HealthCare will have upgrades, but honestly, those are not as robust as we think they will be....
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Product
We like the weaving in and out that we can do with the PACS, and of course, we like that it’s...
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Loyalty
We are looking at different products now and comparing other products. Comparing AGFA HealthCare's...
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Relationship, Product
We just don't have problems with AGFA HealthCare. Most of vendor management for me is how many...
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Loyalty, Relationship
Recently, when we joined with a radiologist group, there was a lot of discussion about switching to...
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Operations, Product
The system is very user friendly. It meets all of our needs. We have new providers all the time....
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Culture, Relationship
We have a great representative from AGFA HealthCare. They work with us on everything that we ask,...
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Relationship, Product
Things are going great with AGFA HealthCare. We like AGFA HealthCare and Enterprise Imaging for...
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Loyalty
When it comes to moving to the cloud, we have a product that our radiologists use that is not from...
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Product
Since we upgraded, everything has been better, and the solution treats us well. Everybody is very...
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Relationship, Operations, Product
We have done complex calls, complex upgrades, database changes, infrastructure changes, networking...
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Product
Enterprise Imaging for Radiology is a stable, reliable system. It is definitely driven by radiologists....
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Relationship
AGFA HealthCare's customer service has been great. When there are issues that I can't resolve, AGFA...
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Relationship
In terms of proactive service, AGFA HealthCare actually brings up what an upgrade could help fix....
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Product
Enterprise Imaging for Radiology works, and we see it perform all day. We are looking for a reliable...
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Operations
With recent upgrades, AGFA HealthCare has had boots on the ground. They didn't have to, but they...
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Loyalty, Relationship, Product
AGFA HealthCare is making a big push toward their web streaming client, so they are putting a lot of...
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Product
Enterprise Imaging for Radiology is a very flexible system. From the end user's perspective, there...
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Loyalty, Relationship, Operations
AGFA HealthCare is a great vendor to work with. They have great customer support. I can't say enough...
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Value
When we first implemented the system, we were doing a certain number of studies per day on average....
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Product
We have the older version of AGFA HealthCare's BI software. That is very nice because it can show us...
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Loyalty
We love Enterprise Imaging for Radiology. We are going to do an upgrade soon for the next version of...
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Relationship
My customer relations manager from AGFA HealthCare tries to work with me. If I need something, they...
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Relationship
The product has had some delays, so our upgrades have taken longer than we expected. I don't know...
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Loyalty
My satisfaction would increase if the vendor supported our integration goals or if they could talk...
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Relationship
AGFA HealthCare's support is pretty solid, and AGFA HealthCare is really responsive. They are...
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Commentary Summary
Comment Type Breakout