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Enterprise Imaging for Radiology
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Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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PACS 2020: Ability to Scale Drives Decisions, with an Eye on Enterprise Imaging
PACS 2020:
Ability to Scale Drives Decisions, with an Eye on Enterprise Imaging
June 2020
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User Commentary

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Director

We are in a better spot with Agfa than we were a year or two ago. We are in an interesting position...

Dec 2021
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Director

I like that the product presents the radiologist or clinician with a single environment to do what...

Dec 2021
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Director

I like that Agfa provides us with the ability to see studies from the other PACS. The radiologists...

Dec 2021
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Director

We needed to have imaging available via the EMR, and that drove us to enterprise imaging. Before we...

Dec 2021
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Director

One of our struggles has always been performance. Our doctors want to do a lot of things, and...

Dec 2021
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Director

I want to see remote viewing capability for radiologists who are working from home. Agfa's system...

Dec 2021
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Manager

When we went live, we had some pain points, along the way with bug fixes and getting features...

Nov 2021
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Manager

We have the ability to run reports and pull data easily and quickly. The application performance has...

Nov 2021
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Manager

Agfa HealthCare is great to work with. The vendor's support is pretty responsive 24/7. A lot of...

Nov 2021
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Manager

The system's built-in voice recognition functionality didn't meet our needs. We were using the...

Nov 2021
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VP/Other Executive

We are going to upgrade to the latest version of Enterprise Imaging for Radiology. The new version...

Nov 2021
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VP/Other Executive

We have colleagues who have worked with Agfa's European team. Those colleagues talk about how strong...

Nov 2021
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Manager

Enterprise Imaging for Radiology is very configurable. The application is maturing quite a bit....

Nov 2021
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Manager

The image-linking behavior in Enterprise Imaging for Radiology can be improved. The feature works...

Nov 2021
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Manager

We would always like to see more frequent upgrades, bug fixes, and feature requests fulfilled on a...

Nov 2021
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Manager

Agfa's tier-one and tier-two support for Enterprise Imaging for Radiology could be stronger. Agfa is...

Nov 2021
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Analyst/Coordinator

The product is very stable and solid. The vendor does have a tendency to nickel-and-dime us.

Nov 2021
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CIO

Agfa HealthCare keeps promises, maybe better than most, but they are slow. The majority of the...

Nov 2021
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CIO

Agfa HealthCare has never nickel-and-dimed us. They had some leadership members in the past who...

Nov 2021
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Director

There was a lot of functionality that we lost from the previous version of the software. Agfa...

Nov 2021
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Director

There isn’t anything I like about Enterprise Imaging for Radiology. We want to replace it because of...

Nov 2021
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Director

When we started working with Agfa HealthCare on an older version, we had significant outage...

Nov 2021
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Manager

The solution can do so many things. It is a little more complex than other systems, and it would...

Oct 2021
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Manager

Integration is hard to deal with. It gets done, but it takes effort on both sides.

Oct 2021
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Manager

Enterprise Imaging for Radiology is a system where we can build so many lists with criteria however...

Oct 2021
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Manager

The vendor has around-the-world support, so we get transferred to different time zones depending on...

Oct 2021
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CIO

We have been able to connect the solution with another vendor's PACS that our outpatient sites and...

Oct 2021
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CIO

The vendor has been able to pump out a serious volume of information for our large hospital, and...

Oct 2021
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Manager

The system's 3D-sync tool has been very popular among our radiologists. The product's performance in...

Oct 2021
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Manager

The system's user configuration is very difficult and not at all intuitive. Specifically, its...

Oct 2021
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CEO/President

The ease of use of the system isn't great, and that is not because it is difficult to use but...

Oct 2021
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CEO/President

We are getting close to doing some of the additional things we want to do in the system, but we are...

Oct 2021
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CEO/President

We have experienced vendor executive involvement. We got to know all of the vendor executives at the...

Oct 2021
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CEO/President

The system reduces pain points and helps us achieve expected measurable outcomes. I don’t know...

Oct 2021
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Analyst/Coordinator

We tried to do a hotfix upgrade that went really poorly. That put a bad taste in our mouths when it...

Sep 2021
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Analyst/Coordinator

If I were part of our original decision-making process, I am not sure that I would have bought this...

Sep 2021
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Analyst/Coordinator

We have many lists that we can customize to split up our reading tasks appropriately. The solution...

Sep 2021
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Analyst/Coordinator

The vendor needs to work really hard on getting the system's next upgrade right. The system works...

Sep 2021
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CIO

We are new users to the solution, but so far, it has been good and easy to use. We have also found...

Sep 2021
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Director

We don't have a lot of downtime with the product, and that is good. When we do have downtime, the...

Sep 2021
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Director

The service is slow. It is quick about 70% of the time, but it is slow 30% of the time. We would...

Sep 2021
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Director

We could potentially replace our Agfa HealthCare solutions at some point. After COVID-19, we will...

Sep 2021
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VP/Other Executive

Agfa HealthCare is getting better with their upgrades. We have multiple sites, so we have seen...

Sep 2021
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VP/Other Executive

Agfa HealthCare has brought on some new project managers and support people. It seems like the...

Sep 2021
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VP/Other Executive

The support has been improving, and the way that the vendor asks for and takes feedback has been...

Sep 2021
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Director

It took us a while to work through some of the bugs in the system, but we are good. The report on...

Sep 2021
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Manager

We have had Agfa's PACS for a long time and have gone through many upgrades. The current version is...

Sep 2021
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VP/Other Executive

I prefer using the solution in a clinical workplace because of all of its extra tools. Agfa...

Sep 2021
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VP/Other Executive

I like that the solution can move my cases quickly. Its scrolling is smoother than other PACS'.

Sep 2021
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VP/Other Executive

One of the solution's big selling points is its 3D registration. The solution allows us to do a lot...

Sep 2021
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VP/Other Executive

The solution has improved our ability to look at things like surface renderings. I think that it has...

Sep 2021
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Director

We decided to go with Enterprise Imaging for Radiology because of its user interface and because we...

Sep 2021
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Director

Our IT team has been really pleased that we have moved our long-term storage for our PACS to the...

Sep 2021
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Director

I feel like we are getting a nice ROI with Enterprise Imaging for Radiology. We aren't fully in the...

Sep 2021
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Director

The vendor has been good to us even though we are a smaller hospital. Their support is good, and...

Sep 2021
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Manager

I don't know whether there is anything that stands out that we like about the product. As it exists...

Sep 2021
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Director

We have some training backlog on the books, but I would not rate the training highly. First, Agfa...

Jul 2021
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Director

The product is just not meeting the performance levels for retrievals and things like that. We have...

Jul 2021
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Director

The vendor is definitely trying to resolve some of our issues. They are coming to the table with...

Jul 2021
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Director

The partnership has not been great overall. We have to go to the vendor’s product development team...

Jul 2021
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Director

We have not had hard downtime at this point. The system has been doing well, but at the same time,...

Jul 2021
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Director

We have seen Agfa’s road map, but we don't know what that will look like yet. We have seen the...

Jul 2021
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Director

We didn't have a pleasant deployment of the system. The system has a lot of bugs and performance...

Jul 2021
||
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Director

We get nickel-and-dimed for every little thing. We are trying to make the system better, but at the...

Jul 2021
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Director

Agfa is definitely trying to keep their promises, but I would advise others to get things into the...

Jul 2021
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Manager

Agfa HealthCare has excellent support. It sometimes takes them a day or so to respond. If there is...

Jun 2021
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Manager

The radiology system has been really solid. We like the activity workflows and the task-driven...

Jun 2021
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Manager

With Agfa HealthCare’s radiology product, version changes are included in the cost, but major...

Jun 2021
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Manager

We are having ongoing issues with Agfa. We have a lot of issues with support. We are not happy with...

Jun 2021
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Director

The system's strengths are its flexibility and customizability. It is relatively easy to use. It is...

Apr 2021
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Director

We would like the vendor to improve the auditing tools as well as the system and hardware requirements....

Apr 2021
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