Enterprise Imaging for Radiology
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

We are in a better spot with Agfa than we were a year or two ago. We are in an interesting position...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like that the product presents the radiologist or clinician with a single environment to do what...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like that Agfa provides us with the ability to see studies from the other PACS. The radiologists...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We needed to have imaging available via the EMR, and that drove us to enterprise imaging. Before we...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One of our struggles has always been performance. Our doctors want to do a lot of things, and...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I want to see remote viewing capability for radiologists who are working from home. Agfa's system...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we went live, we had some pain points, along the way with bug fixes and getting features...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have the ability to run reports and pull data easily and quickly. The application performance has...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Agfa HealthCare is great to work with. The vendor's support is pretty responsive 24/7. A lot of...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system's built-in voice recognition functionality didn't meet our needs. We were using the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are going to upgrade to the latest version of Enterprise Imaging for Radiology. The new version...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have colleagues who have worked with Agfa's European team. Those colleagues talk about how strong...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Enterprise Imaging for Radiology is very configurable. The application is maturing quite a bit....

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The image-linking behavior in Enterprise Imaging for Radiology can be improved. The feature works...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We would always like to see more frequent upgrades, bug fixes, and feature requests fulfilled on a...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Agfa's tier-one and tier-two support for Enterprise Imaging for Radiology could be stronger. Agfa is...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product is very stable and solid. The vendor does have a tendency to nickel-and-dime us.

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Agfa HealthCare keeps promises, maybe better than most, but they are slow. The majority of the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Agfa HealthCare has never nickel-and-dimed us. They had some leadership members in the past who...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There was a lot of functionality that we lost from the previous version of the software. Agfa...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There isn’t anything I like about Enterprise Imaging for Radiology. We want to replace it because of...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we started working with Agfa HealthCare on an older version, we had significant outage...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution can do so many things. It is a little more complex than other systems, and it would...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Integration is hard to deal with. It gets done, but it takes effort on both sides.

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Enterprise Imaging for Radiology is a system where we can build so many lists with criteria however...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has around-the-world support, so we get transferred to different time zones depending on...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have been able to connect the solution with another vendor's PACS that our outpatient sites and...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor has been able to pump out a serious volume of information for our large hospital, and...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system's 3D-sync tool has been very popular among our radiologists. The product's performance in...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system's user configuration is very difficult and not at all intuitive. Specifically, its...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The ease of use of the system isn't great, and that is not because it is difficult to use but...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We are getting close to doing some of the additional things we want to do in the system, but we are...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We have experienced vendor executive involvement. We got to know all of the vendor executives at the...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The system reduces pain points and helps us achieve expected measurable outcomes. I don’t know...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We tried to do a hotfix upgrade that went really poorly. That put a bad taste in our mouths when it...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If I were part of our original decision-making process, I am not sure that I would have bought this...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have many lists that we can customize to split up our reading tasks appropriately. The solution...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor needs to work really hard on getting the system's next upgrade right. The system works...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We are new users to the solution, but so far, it has been good and easy to use. We have also found...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't have a lot of downtime with the product, and that is good. When we do have downtime, the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The service is slow. It is quick about 70% of the time, but it is slow 30% of the time. We would...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We could potentially replace our Agfa HealthCare solutions at some point. After COVID-19, we will...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Agfa HealthCare is getting better with their upgrades. We have multiple sites, so we have seen...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Agfa HealthCare has brought on some new project managers and support people. It seems like the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The support has been improving, and the way that the vendor asks for and takes feedback has been...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

It took us a while to work through some of the bugs in the system, but we are good. The report on...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had Agfa's PACS for a long time and have gone through many upgrades. The current version is...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I prefer using the solution in a clinical workplace because of all of its extra tools. Agfa...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I like that the solution can move my cases quickly. Its scrolling is smoother than other PACS'.

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

One of the solution's big selling points is its 3D registration. The solution allows us to do a lot...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution has improved our ability to look at things like surface renderings. I think that it has...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We decided to go with Enterprise Imaging for Radiology because of its user interface and because we...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our IT team has been really pleased that we have moved our long-term storage for our PACS to the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I feel like we are getting a nice ROI with Enterprise Imaging for Radiology. We aren't fully in the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has been good to us even though we are a smaller hospital. Their support is good, and...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't know whether there is anything that stands out that we like about the product. As it exists...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have some training backlog on the books, but I would not rate the training highly. First, Agfa...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is just not meeting the performance levels for retrievals and things like that. We have...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is definitely trying to resolve some of our issues. They are coming to the table with...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The partnership has not been great overall. We have to go to the vendor’s product development team...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have not had hard downtime at this point. The system has been doing well, but at the same time,...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have seen Agfa’s road map, but we don't know what that will look like yet. We have seen the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We didn't have a pleasant deployment of the system. The system has a lot of bugs and performance...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We get nickel-and-dimed for every little thing. We are trying to make the system better, but at the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Agfa is definitely trying to keep their promises, but I would advise others to get things into the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Agfa HealthCare has excellent support. It sometimes takes them a day or so to respond. If there is...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The radiology system has been really solid. We like the activity workflows and the task-driven...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With Agfa HealthCare’s radiology product, version changes are included in the cost, but major...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are having ongoing issues with Agfa. We have a lot of issues with support. We are not happy with...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system's strengths are its flexibility and customizability. It is relatively easy to use. It is...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We would like the vendor to improve the auditing tools as well as the system and hardware requirements....

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles