AGS Health Computer Assisted Coding (CAC)
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Relationship
AGS Health is a great company to work with. They have great solutions and significant value. I would...
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Relationship
I can't say enough good things about AGS Health. They acquired EZDI in 2021, and there has been no...
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Relationship
In the last year, EZDI was acquired by AGS Health. AGS Health has made a few tweaks here and there...
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Product, Value
AGS Health Computer Assisted Coding completely transformed how we code cases in terms of speed and...
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Product
The product automatically updates. We don't even see updates unless we notice a little tweak or...
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Product
It is cumbersome to assign more specific ICD-10 codes with the product. I wish that it would...
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Loyalty, Value
I would probably not buy this product again. If we could have afforded the higher-end products from...
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Product
The solution is definitely picking things up based on words in the documentation. The solution...
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Product
Our coder's productivity is excellent, but it is hard to truly compare without knowing what my...
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Relationship
With AGS Health, whoever we get in touch with can solve our issues. AGS Health is definitely willing...
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Product
There are some shortages in AGS Health's product compared to other products out there, particularly...
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Relationship
We were with the vendor prior to AGS Health taking over. The small-town feel is lost when a smaller...
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Product
The product is good. I have seen another product in action, and I wouldn't want to compare AGS...
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Product
Part of the analytics side lacks reporting we would like to see to get more of a deeper dive into...
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Relationship, Operations, Product
When we want functionality, we can talk with the vendor's code writers to see whether the...
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Relationship
I like EZDI’s customer service and their quick ability to pivot, make changes, and solve problems....
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Operations, Product, Value
We have been able to implement the system in a lot of different specialty areas and departments, and...
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Operations
The implementation went well. The process of learning and implementing our coding is easy, and that...
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Product
There are times when everything is going well for the coding staff, and then there are times when...
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Operations, Product
EZDI's product is pretty user friendly. There are a lot of different tricks in the software, so the...
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Culture, Value
There aren’t any additional charges from EZDI. The vendor has never sent us an invoice for things...
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Relationship
EZDI has always been very service oriented with us. Whenever we have had an issue, the vendor has...
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Operations
EZDI has supplied us with a video of basic, beginner's level coding training, but they haven't...
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Relationship
EZDI has been acquired by AGS Health, but that acquisition hasn't seemed to have impacted us or the...
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