AGS Health Computer Assisted Coding (CAC)
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Mac Boyter
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User Commentary

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CIO

Relationship

AGS Health is a great company to work with. They have great solutions and significant value. I would...

Aug 2023
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CIO

Relationship

I can't say enough good things about AGS Health. They acquired EZDI in 2021, and there has been no...

Aug 2023
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Analyst/Coordinator

Relationship

In the last year, EZDI was acquired by AGS Health. AGS Health has made a few tweaks here and there...

Jul 2023
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Analyst/Coordinator

Product, Value

AGS Health Computer Assisted Coding completely transformed how we code cases in terms of speed and...

Jul 2023
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Analyst/Coordinator

Product

The product automatically updates. We don't even see updates unless we notice a little tweak or...

Jul 2023
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Manager

Product

It is cumbersome to assign more specific ICD-10 codes with the product. I wish that it would...

May 2023
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Manager

Loyalty, Value

I would probably not buy this product again. If we could have afforded the higher-end products from...

May 2023
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Manager

Product

The solution is definitely picking things up based on words in the documentation. The solution...

May 2023
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Manager

Product

Our coder's productivity is excellent, but it is hard to truly compare without knowing what my...

May 2023
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Manager

Relationship

With AGS Health, whoever we get in touch with can solve our issues. AGS Health is definitely willing...

May 2023
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Manager

Product

There are some shortages in AGS Health's product compared to other products out there, particularly...

May 2023
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Manager

Relationship

We were with the vendor prior to AGS Health taking over. The small-town feel is lost when a smaller...

May 2023
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Manager

Product

The product is good. I have seen another product in action, and I wouldn't want to compare AGS...

May 2023
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Manager

Product

Part of the analytics side lacks reporting we would like to see to get more of a deeper dive into...

May 2023
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Manager

Relationship, Operations, Product

When we want functionality, we can talk with the vendor's code writers to see whether the...

May 2023
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VP/Other Executive

Relationship

I like EZDI’s customer service and their quick ability to pivot, make changes, and solve problems....

Nov 2022
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VP/Other Executive

Operations, Product, Value

We have been able to implement the system in a lot of different specialty areas and departments, and...

Nov 2022
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VP/Other Executive

Operations

The implementation went well. The process of learning and implementing our coding is easy, and that...

Nov 2022
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Director

Product

There are times when everything is going well for the coding staff, and then there are times when...

Oct 2022
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Director

Operations, Product

EZDI's product is pretty user friendly. There are a lot of different tricks in the software, so the...

Oct 2022
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Director

Culture, Value

There aren’t any additional charges from EZDI. The vendor has never sent us an invoice for things...

Oct 2022
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Director

Relationship

EZDI has always been very service oriented with us. Whenever we have had an issue, the vendor has...

Oct 2022
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Director

Operations

EZDI has supplied us with a video of basic, beginner's level coding training, but they haven't...

Oct 2022
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Director

Relationship

EZDI has been acquired by AGS Health, but that acquisition hasn't seemed to have impacted us or the...

Oct 2022
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