AGS Health Computer Assisted Coding (CAC) Commentary
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Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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User Commentary

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VP/Other Executive

Relationship, Value

AGS Health does well with their customer service. If I ask for something, they say yes and ask...

Nov 2023
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VP/Other Executive

Product

AGS Health could improve the product by having a coding management dashboard to make it easier for...

Nov 2023
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VP/Other Executive

Product

AGS Health needs to have a tool for grouping standalone encounters so that we can test things. That...

Nov 2023
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Director

Product, Value

The system is easy to learn, and the automated suggestions and codes have made a huge impact.

Nov 2023
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Director

Relationship

AGS Health jumps through hoops for us. Anytime we need anything, we can just email them, and they...

Nov 2023
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Director

Culture

I don’t know that AGS Health had everything built when they sold the solution to us. They sold it to...

Nov 2023
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Director

Operations, Product, Value

I would not be very likely to recommend the system to others because we don’t have it up and going...

Nov 2023
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Director

Product

I would like to see more resources integrated for the coders as well as the ability to query...

Nov 2023
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CMIO

Relationship

I am extremely satisfied with both the technology and the support that surrounds the product. The...

Nov 2023
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Director

Relationship, Product

The accuracy of the coding is still a work in progress, but it is better all the time. We are very...

Sep 2023
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Director

Operations, Product

We love the ease of use. The system is not hard to learn, though if the end users have ever used a...

Sep 2023
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VP/Other Executive

Operations

I always want everything to be faster, so I would have loved for the implementation of the system to...

Sep 2023
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VP/Other Executive

Loyalty

The vendor has been able to customize things to our needs while still providing a solid,...

Sep 2023
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VP/Other Executive

Loyalty, Relationship

As a vendor, AGS Health is very responsive and very reliable. Theirs is a very collaborative...

Sep 2023
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VP/Other Executive

Operations, Product

There have been very few issues with the product after the go-live, and the vendor has been...

Sep 2023
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CIO

Relationship

AGS Health is a great company to work with. They have great solutions and significant value. I would...

Aug 2023
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CIO

Relationship

I can't say enough good things about AGS Health. They acquired EZDI in 2021, and there has been no...

Aug 2023
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Analyst/Coordinator

Relationship

In the last year, EZDI was acquired by AGS Health. AGS Health has made a few tweaks here and there...

Jul 2023
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Analyst/Coordinator

Product, Value

AGS Health Computer Assisted Coding completely transformed how we code cases in terms of speed and...

Jul 2023
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Analyst/Coordinator

Product

The product automatically updates. We don't even see updates unless we notice a little tweak or...

Jul 2023
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