AGS Health Computer-Assisted Coding (CAC) Commentary
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Subject Expert
Connor Northrup
Associate Engagement Partner
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User Commentary
Operations, Product
The biggest hurdle in AGS Health's system on the professional side is figuring out how to find...
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Product, Value
AGS Health's system helps with our coders’ productivity. There are some nuances, but overall, it is...
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Operations, Product
We recently started using AGS Health for our ambulatory coding, and that has been a huge challenge...
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Relationship, Operations
With AGS Health, the biggest thing that I have been impressed with is that if we have any questions...
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Relationship, Operations
AGS Health regularly does trainings to go over issues that they have had in order to rectify those...
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Relationship
We have one person who was dedicated to us by AGS Health. They respond to us within an hour of when...
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Relationship
Before AGS Health came along, we were in a long slump. AGS Health has gotten things done within a...
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Loyalty
We were looking for an entity that could assist with computer-assisted coding. We were at the point...
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Relationship
AGS Health isn't able to provide us with any insight, but they are good about communicating. AGS...
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Loyalty, Product
We have to get things going autonomously. We have too much volume, and there aren't enough people to...
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Operations
We usually don't need any training. We work very closely with AGS Health on training. AGS Health...
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Product
The vendor could improve the tools that they have available for coders in the solution. Most CACs...
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Loyalty
There are some functionalities that we would like AGS Health's solution to do. Those are things that...
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Product
Everything that we have built in the AGS Health product is doing what we want it to do. Out of the...
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Relationship
AGS Health is getting better at being proactive. We are starting to get some messages in the...
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Operations
AGS Health did the initial training for the product. We do anything that is ongoing. But if there is...
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Relationship
AGS Health Computer Assisted Coding is pretty user friendly and easy to use. AGS Health is good at...
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Operations
AGS Health should focus more on catering their product and training based on the way organizations...
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Loyalty, Product
We have been using AGS Health Computer Assisted Coding for a couple of years now, and I haven't been...
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Loyalty
AGS Health's system is not part of our long-term plans because we are trying to transition to...
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Operations
I’m extremely satisfied with AGS Health’s training. I wouldn't say there was any gap in the training...
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Product, Value
We are still trying to build stuff out. Everything AGS Health has built out works, but there are...
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Relationship
Overall, the responses from AGS Health are very prompt. We have recurring meetings with them, so...
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Product
We had NLP running in AGS Health's system without giving it parameters from day one, and then we...
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Operations
I don't have a recollection of anything I would call training from AGS Health. We did get a user...
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Relationship, Operations
We have been very happy with AGS Health. We are doing certain things, and they have been able to...
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Product
The actual integration between AGS Health's system and other systems is fine for the most part....
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Product
I wouldn't buy the system again. We have many nuances to our contracts. Also, part of our setup in...
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Relationship
I haven't seen anything proactive on AGS Health's part for the system in a while. There have been...
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Product
AGS Health's initial coding productivity is quite high. There are some caveats to that because of...
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Product
AGS Health's product is very easy to use. It is pretty easy to maneuver through AGS Health's system....
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Operations
There is no ongoing training for the product that I can see. It has been so long since our initial...
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Relationship
The individual from AGS Health who we work with is always responsive. That person has been really...
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Product
Our payer contracts are so specific and varied because we have a plethora of different contracts....
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Commentary Summary
Comment Type Breakout