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AGS Health Outsourced Coding
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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VP/Other Executive

Our relationship with AGS Health has taken a turn for the worse. Their service was always good, but...

Sep 2021
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VP/Other Executive

The vendor brought in a bunch of IT-related people from another company, and that concerns us...

Sep 2021
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VP/Other Executive

Some of the coders started out really strong in terms of accuracy, and we were really happy with...

Sep 2021
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VP/Other Executive

AGS Health does our coding. We are really proud of the progress we have made in coding and of the...

Jul 2021
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VP/Other Executive

We continue to refine the model to pressure our coding, and AGS Health is really strong at that. We...

Jul 2021
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VP/Other Executive

Some of the processes have a bit of ambiguity to them. The processes are not black and white; they...

Jul 2021
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Director

All the work AGS Health does for us is offshore. They do a fantastic job. We are really pleased. We...

Jul 2021
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Director

The coders are very well trained. AGS Health has people who are coders that are actually licensed...

Jul 2021
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Director

We tell AGS Health about anything that we find that we feel they could do better, and they do it....

Jul 2021
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Director

We chose AGS Health because my manager at the time had used them at their previous company and...

Jul 2021
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Director

When I think of the management of the coders, I think of the team in India. The management team in...

Jul 2021
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Director

AGS Health really doesn’t do anything strategically. We tell them when we have something strategic...

Jul 2021
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VP/Other Executive

AGS Health's coding quality is one of their strong points. They had strong leadership when we...

Jun 2021
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Manager

It took some time to get AGS Health's people up to the level that we would need. Their people got up...

Jan 2021
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Manager

There are times when there is some confusion on AGS Health's side about our instructions, but they...

Jan 2021
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Manager

AGS Health has worked out very well for our organization. Organizations that want to contract with...

Jan 2021
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Manager

AGS Health has been extremely responsive to our requests over the years. We have had some bumps in...

Jan 2021
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Director

AGS Health was one of our first offshore ventures for coding, so we were very skeptical about what...

Jan 2021
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Director

AGS Health does their own internal auditing. They have offshore coders, but they work on-site at a...

Jan 2021
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VP/Other Executive

AGS Health is a good company. They have had some private equity changes with the CEO leaving the...

Dec 2020
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VP/Other Executive

AGS Health wasn’t great with their support through COVID-19, but that is not because they weren’t...

Dec 2020
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VP/Other Executive

In terms of the coordination of coders, AGS Health is good. We had a good partnership with them....

Dec 2020
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VP/Other Executive

AGS Health is considering ways to diversify their portfolio, and that includes advancing the...

Dec 2020
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VP/Other Executive

The executive involvement from AGS Health is good. They have a client success person who is our...

Dec 2020
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VP/Other Executive

Our partnership with AGS Health is strong. They continue to demonstrate opportunities to continue to...

Dec 2020
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VP/Other Executive

AGS Health has their coders working from home, and we have our employees working from home too. So...

Oct 2020
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VP/Other Executive

If the coders don’t meet the production or if there is an employee that is sick or can’t go to work...

Oct 2020
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VP/Other Executive

AGS Health is a jack of all trades. Our representative can do almost anything. The vendor is...

Oct 2020
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VP/Other Executive

There are good vendors and bad vendors. I have all-star people, and I love to talk them up. I have...

Oct 2020
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