AGS Health Outsourced Coding Comments

 

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Current Time Inside Cache Tag Helper: 11/30/2020 1:59:19 PM and Model.EvProductId = 220610

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VP/Other Executive

Tools and Methodology

AGS Health has their coders working from home, and we have our employees working from home too. So...

Oct 2020
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VP/Other Executive

Tools and Methodology

If the coders don’t meet the production or if there is an employee that is sick or can’t go to work...

Oct 2020
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VP/Other Executive

Tools and Methodology

AGS Health is a jack of all trades. Our representative can do almost anything. The vendor is...

Oct 2020
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VP/Other Executive

Relationship

There are good vendors and bad vendors. I have all-star people, and I love to talk them up. I have...

Oct 2020
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Analyst/Coordinator

Tools and Methodology

AGS Health does a very good job overall. They are very responsive, and they have a good structure...

Sep 2020
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Analyst/Coordinator

Tools and Methodology

We and AGS Health have been familiar with each other. I like that they are very responsive to...

Sep 2020
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Analyst/Coordinator

Relationship

AGS Health is a really good vendor partner. They stay up to speed on coding requirements and changes...

Sep 2020
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Analyst/Coordinator

Other Observations

A coding firm is strategic with their customers by managing the volume, looking at the touchpoints,...

Sep 2020
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VP/Other Executive

Tools and Methodology

The general consensus with respect to AGS Health's performance is that they are doing quite well....

Sep 2020
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VP/Other Executive

Sales and Contracting

Because AGS Health is based overseas, the contracting process took us a long time.

Sep 2020
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VP/Other Executive

Tools and Methodology

AGS Health's model is different. They are more focused on an FTE model where they hire people...

Sep 2020
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VP/Other Executive

Tools and Methodology

We have had conversations with AGS Health about the gap we have with subspecialties because AGS...

Sep 2020
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VP/Other Executive

Other Observations

We have been working with the vendor for a few years for offshore revenue cycle outsourcing. The...

Sep 2020
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VP/Other Executive

Tools and Methodology

Our initial engagement with the vendor moved to a model of them having a number of books of business...

Sep 2020
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VP/Other Executive

Tools and Methodology

There is a written set of instructions, and we have all tried to automate what we can, but things...

Sep 2020
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VP/Other Executive

Tools and Methodology

In all of the different books of business that we work with, we conduct regular conference calls via...

Sep 2020
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Director

Tools and Methodology

We were really working through the COVID-19 crisis together with AGS Health. I know that India shut...

Jul 2020
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Director

Relationship

The executives jump on the phone very quickly. Whenever I need them, they are very accessible. I...

Jul 2020
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Director

Tools and Methodology

I have recommended AGS Health to others. If I were going to recommend them, I would say that they...

Jul 2020
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Director

Tools and Methodology

AGS Health definitely doesn't charge us for every little thing. They are understanding, and we are...

Jul 2020
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Director

Tools and Methodology

Judging coding quality definitely takes a fine-tooth comb. Overall, there are going to be some...

Jul 2020
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VP/Other Executive

People and Knowledge

The services for outsourced coding has been really good. We have found outsourced coding to be most...

Jul 2020
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VP/Other Executive

Tools and Methodology

The vendor's outsourced coding is on track for where it is supposed to be. I don't know whether I...

Jul 2020
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Director

Project Results

AGS Health has a pretty established relationship with us. I would say that their greatest strength...

Jul 2020
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Manager

Tools and Methodology

I have worked hands on with the vendor for a few years, and they have been great to deal with,...

Jul 2020
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Manager

Tools and Methodology

The vendor definitely supported us during the COVID-19 crisis. We recently started bringing them...

Jul 2020
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Manager

Tools and Methodology

I rate the vendor's coding quality high, but I can’t give them a top score. I am really on the fence...

Jul 2020
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Manager

Tools and Methodology

The vendor's coders are high producers for us, and by using the vendor's standard, I have upped my...

Jul 2020
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Manager

Project Results

The vendor has consistently exceeded our expectations. A few years ago, they made a big shift in...

Jul 2020
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Manager

Tools and Methodology

The vendor is great as far as their strategic ability goes. They are flexible. I had the vendor...

Jul 2020
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Manager

Relationship

I have worked really closely with the vendor's executive director, and we touch base frequently. The...

Jul 2020
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Manager

Tools and Methodology

The vendor is a high producer, and they definitely help us get our volume out and meet our key...

Jul 2020
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Manager

Tools and Methodology

We have absolutely received our money’s worth. We get better value with the vendor. There is nothing...

Jul 2020
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