Aledade ACO Managed Services Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
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User Commentary
Relationship, Operations, Value
Aledade has been a good company. They have good people to work with. They help us contact patients,...
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Relationship, Operations
Someone working with Aledade should make sure they have the staff members to make the program work...
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Operations
The biggest thing Aledade does for us is the data reporting and getting us the data on the back end...
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Relationship, Services
When it comes to areas for improvement, it seems like sometimes we hear the same things over and...
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Relationship, Operations
Aledade has exceeded our expectations in that the organization as a whole is trying to make...
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Loyalty, Relationship, Operations
Aledade is part of our long-term plan, although we explored other options. Several other firms have...
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Relationship, Value
I was a little skeptical when starting out with Aledade, but they have proven that their work is...
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Relationship
The people that I work with at Aledade are really knowledgeable, willing to help, and communicative....
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Relationship, Services, Value
Our experience has gone really well this year. It has been the same positive experience that we have...
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Services
Our biggest issue with Aledade is diagnosis resolution. This year, they changed the workflow by...
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Operations
I really like how Aledade's application has evolved over the years. Before, supporting documentation...
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Operations, Services
It would be nice if Aledade's work could encompass our entire patient population, but right now it...
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Loyalty, Relationship, Operations
When it comes to Aledade’s ability to help us take on risk-based contracts, we might just be very on...
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Operations, Services
I rate Aledade a little lower on partnership because the doctors are not always flexible when it...
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Relationship, Operations, Value
We hired Aledade to assist us by providing the necessary resources to be successful in value-based...
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Operations
We leverage the vendor's patient engagement application for identifying care gaps, so it helps...
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Relationship, Operations
I would definitely recommend Aledade. I have worked with a lot of groups before. I would want...
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Operations, Value
We don’t pay Aledade up front; we only share in the savings. There is no up-front cost to...
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Relationship
We are very satisfied with Aledade.
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Loyalty, Relationship, Operations, Services
Everything Aledade does is with excellence. They help us drive outcomes for sure. Some of their...
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Operations, Value
Aledade’s training is extensive. They have a large library of training and information for providers...
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Operations, Value
Driving expected outcomes is not only up to Aledade. There is collaboration involved, and the way...
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Relationship, Operations, Value
Being with Aledade affects the financial side because contracts and legal structures are shaped by...
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Operations, Value
Primary care is struggling to survive, especially small practices. Our provider also has an...
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Loyalty, Relationship, Services, Value
The people who work with me from Aledade are just superb. They amaze me every time. I have learned a...
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Relationship
We have an Aledade specialist that we meet with virtually on a regular basis. We also interact with...
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Relationship
The firm meets in nearby areas and does a lot of policy work on behalf of primary care. Aledade has...
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Relationship, Services
We would like to have more timeliness on responses from Aledade’s IT department when we have...
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Services, Value
Aledade provides an app that we utilize daily; it is an interface between our EMR and all the claims...
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Loyalty, Relationship, Value
We partnered with Aledade because we did not have the bandwidth in-house to accomplish the...
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Loyalty, Value
When we decided to go with Aledade, it was more because we knew that this was the direction primary...
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Relationship
We have worked hard to get where we are. We have put years of blood, sweat, and tears into our...
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Relationship
We have a very good rapport with our transformation specialist from Aledade, and we have meetings...
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Relationship
We really like having Aledade as a resource; they help us perform to our highest ability. We have...
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Relationship
Aledade is very proactive about issues that are going on with policies across the state and across...
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Services, Value
Aledade exists to save CMS money, but they also do really care about the patients and helping...
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Relationship, Operations
Aledade didn't meet the Medicare goals, so they could have done better, and they could have worked...
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Services
The Aledade app helps me with all the care gaps. If a patient comes in, the app tells me the things...
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Relationship
There was a company that got hacked, and many of the providers were not getting paid, so Aledade...
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Value
ACOs like Aledade help us meet our goals of what Medicare wants us to do, but in the long run, they...
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Services, Value
Aledade has made things a little bit easier for us because they have a great app. The app is pretty...
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Relationship
Aledade seems to have very knowledgeable staff members. They try hard and try to keep us in the...
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Services
Aledade is very good with Medicare, but they struggle to really negotiate on our behalf with...
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Relationship, Value
Aledade really tries hard to help practices succeed and remain independent. They get a little caught...
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Value
There is a lot of work in value-based care that has to be done in order to receive value-based...
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Relationship, Value
I have been very satisfied with Aledade. We have had a really good return on investment. We partner...
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Relationship, Value
I have recommended Aledade to a few of my colleagues. Aledade has been a really good partner with...
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Relationship
Aledade has a board, and that way, I can talk with the leadership of our area. The firm also does a...
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Value
Aledade avoids charging for everything. They ask us what we want to use. They don't nickel-and-dime...
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Relationship
Aledade’s staff is knowledgeable. They are very well-versed in some of the things that we are...
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Relationship
We meet with Aledade sometimes to talk about future strategy. Having them feed me information that I...
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Services, Value
Aledade’s tools have helped us improve a lot of our patient quality measures, including blood...
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Services, Value
The information that we get from outside sources with Aledade has really improved our patient care....
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Relationship, Services
Aledade really does a good job. If anything, I think they have grown so fast that sometimes things...
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Operations, Value
The higher-risk plans pay better if we do better. But if we don't do well, Aledade takes on the...
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Relationship, Services
I had to learn about our health system from the ground up on my own. Our whole health system is...
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Loyalty
I would absolutely buy this service again if I could, but due to an internal situation, we are going...
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Relationship, Services
Aledade is amazing and approachable. If I ever ask for help, I get an immediate response. We are...
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Operations, Services
The firm has an app, but it isn't an app; it is a portal. That is what we use to work together....
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Operations, Value
Aledade's service requires a lot of work. I don't know that this is really Aledade’s fault. Our...
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Relationship, Operations
I'm Aledade’s biggest advocate. They are just mind-blowingly amazing. I feel very supported by...
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Relationship, Operations, Value
Aledade executes the work while following our requirements amazingly well. They also support us when...
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Loyalty, Relationship, Services
Our questions are always answered by Aledade. When I compare Aledade to previous firms I have worked...
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Operations, Services
We have seen a few outcomes from using Aledade’s services, such as exceptional improvement with our...
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Relationship, Services
I feel bad saying this because I know that there are always changes with staffing in healthcare....
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Loyalty, Relationship, Operations, Services
There are multiple reasons I would choose Aledade again. They have excellent communication with our...
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Commentary Summary
Comment Type Breakout