Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Patient Accounting & Patient Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Sunrise Financial Manager Comments
Filtered view: All

KLAS Research Director - Boyd Stewart
Subject Expert

Boyd Stewart

Research Director

boyd.stewart@klasresearch.com

801-404-5435

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Patient Accounting & Patient Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

The vendor needs to be more proactive about what the payers expect us to do.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Whenever we have site visits, we brag about the low number of people we use to maintain a system. We...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are left to our own devices for any ongoing training. The vendor does Webex meetings, but that is...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We need some things that the vendor doesn’t have yet. The denials management application is not as...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We had quite a few bumps implementing the system. It was harder than it needed to be. We had some...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Allscripts is still developing Sunrise Financial Manager, but the system is doing what we need...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would want a colleague to know that Sunrise Financial Manager continues to evolve. They are...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Sunrise Financial Manager is part of my long-term plan. But if we merge with someone else and that...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Unfortunately, I get patches on patches with Sunrise Financial Manager, but it seems like it is improving....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sunrise Financial Manager works really well. We don't have many complaints. We have an all-in-one...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some trouble on the financial side and the billing side with Sunrise Financial Manager....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Sunrise Financial Manager has not been awful. Allscripts has tried really hard to make things work...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We are outsourcing our whole revenue cycle because the system has been too burdensome for our...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We love the integration of Sunrise Financial Manager with our clinical platform. The integration...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The OR piece is really challenging and is not working the way it should be. It is not connecting to...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The go-live did not go well. I don’t want to say that is all on Allscripts. Part of that was us, and...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Allscripts was quick to sell us a new product during the COVID-19 crisis. They were quick to say...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The vendor’s support is responsive; the system is just wonky. The configurations are challenging....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

We really haven't even signed off on our full implementation of the product. So we have a few bumps...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

The biggest challenge with the implementation is getting a good understanding of how things are...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Allscripts' leadership is engaged. They were here for the go-live and afterward. When I started with...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

I am currently considering outsourcing my entire revenue cycle, and that wasn't an expected result....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

I don't think I have had any new technology yet that fits the category of meeting our needs. I don't...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would give the trending for the net A/R days the highest score. The trending is looking good, so I...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I don’t think Allscripts is going in a positive direction financially and from a resource...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I don’t think we have received our money's worth for what we have spent on the product so far. I am...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I rate the vendor highly for their support during the COVID-19 crisis. They were very helpful with...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor has been helpful, and they are tailoring our environment so that we can use a different...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

There are still quite a few things that we are doing in a clearinghouse and in the claims scrubber....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I am very happy with the cash trending; it is going really well. We are receiving and posting more...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The reality is that our A/R days are down because we have people working on them, but there is less...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The quality in code that the vendor has delivered has been exceptional. The vendor’s one weakness is...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have done a lot of training on the customization and effectiveness of the product. There has been...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I have seen some of the things that other users of the product have been able to do. I thought we...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The system’s flow is phenomenal, but I just can’t give the vendor the highest score for their...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I was worried when the vendor acquired McKesson. McKesson always had something that needed to be...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor’s phone and web support are really good. When I call for help, it is excellent. If I...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Compared to other products that we looked at, the product’s cost is phenomenal. I rate the vendor...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would recommend the product with no reservations because there are a lot of things in the product....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The inventory on the product has gone extremely well. The acute care side had some bumps, and the...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I have been nickel-and-dimed before for some things that I felt should have been included, but there...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Allscript's support is reactive when we have problems. The project is still a little immature. There...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

The product works as designed, but there is a disconnect between sales and implementation. There are...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Allscripts' system falls when it is used in the ambulatory space. The usage of the system in that...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I have been at this organization for many years now. The revenue cycle is stronger than it has ever...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I have been really happy with Allscripts' ability to deliver new technology. Considering what we...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We would buy the product again partly because we can't purchase another vendor's system. That vendor...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The reporting in the product needs some work. We have had to create a lot of internal reports to...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Allscripts doesn't typically nickel-and-dime us. They do a great job of answering our questions...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have had to add staff members to support the product. In the beginning, when we went live, we...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have established calls with the vendor to go through our open finance issues in an effort to get...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The only thing we struggle with is quality measures. It is difficult to pull that information out of...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​