Sunrise Financial Manager
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Subject Expert
Coray Tate
VP of Research / Strategy, Clinical
Commentary Summary
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User Commentary
Overall, the strength of Sunrise Financial Manager lies in its service and support. Allscripts...
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The support team and support options for Allscripts are easy to use and responsive. Allscripts...
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Overall product functionality could use some attention, and we need a more intuitive user interface.
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The upgrade quality is poor, and there was a lack of documentation prior to our upgrade. But we have...
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The main thing Allscripts needs to improve is the training material. Training is lacking. The vendor...
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Sunrise Financial Manager is very confusing for our end users because of the complexity of having...
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The fact that Allscripts' product is an enterprise solution and we have all the documentation is...
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Allscripts wants clients to use their claim scrubber rather than a third-party product, but it is...
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Allscripts does not nickel-and-dime us. There have been many times when we have requested something,...
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The vendor's remittance advice and the way that they post batches on the remittance side of the...
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Doing something in Sunrise Financial Manager takes three times as long as it would have in our old system....
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With Sunrise Financial Manager, it is very difficult to run reports and get good reports from the...
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With our worksheets, there are three different levels. There is the visit level, the episode level,...
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There are still some things that we have to use third-party vendors' products for on the business...
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Coming from using another vendor’s solution, I can see that the Allscripts system is very...
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Where I would like to see the vendor improve is definitely in claims management. We can't send a...
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Allscripts' product is better than those of other vendors, whose products have a pretty poor...
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We went through an implementation for Sunrise Financial Manager a few years ago, and I was very...
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We have had a lot of asks, and Allscripts has been knocking them off one by one and giving us the...
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We had some challenges in the beginning with Sunrise Financial Manager, but we actually worked to...
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The vendor needs to be more proactive about what the payers expect us to do.
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Whenever we have site visits, we brag about the low number of people we use to maintain a system. We...
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We are left to our own devices for any ongoing training. The vendor does Webex meetings, but that is...
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We need some things that the vendor doesn’t have yet. The denials management application is not as...
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We had quite a few bumps implementing the system. It was harder than it needed to be. We had some...
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Allscripts is still developing Sunrise Financial Manager, but the system is doing what we need...
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I would want a colleague to know that Sunrise Financial Manager continues to evolve. They are...
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Sunrise Financial Manager is part of my long-term plan. But if we merge with someone else and that...
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Unfortunately, I get patches on patches with Sunrise Financial Manager, but it seems like it is improving....
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