All Categories chevron icon Revenue Cycle Management chevron icon Patient Accounting chevron icon Patient Accounting & Patient Management

Paragon Financials Commentary
Filtered view: All

Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

Add Bookmark   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
VP/Other Executive

Relationship

The things we have seen from Harris Healthcare and their Altera Digital Health team are definitely...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I’m able to go in and out of Paragon Financials without any hiccups. If the patient offers their...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

One of our complaints has a lot to do with the system's payroll piece. We ended up moving away from...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

I don't know whether this is a big deal, but I thought that the vendor had to be more transparent...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Paragon Financials is a fairly stable system. It is really nice that its financial pieces integrate...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

With a lot of the vendor's support people, when we take a problem to them, they will start...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The vendor’s delivery is just a little wonky with training, and they are still trying to figure that...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Paragon Financials hasn't changed much. It doesn't really need to. We stopped using the vendor's...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

There are communication barriers with the vendor's support people. I think the vendor is still...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

Integration is where Altera Digital Health could really use some help. With Paragon Financials, the...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

The vendor is getting better in terms of proactivity. We are getting more emails about patient...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Value

Altera Digital Health is definitely a well-oiled machine for upgrades and implementations as long as...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

We would like a module in Paragon Financials for our specialty, but that product doesn't really...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

I absolutely feel like Altera Digital Health has a vision. However, that vision is almost too...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

I am happy with Paragon Financials. It is a solid product for our organization. We have had issues,...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations

Since Altera Digital Health purchased Paragon Financials, they have not been formally training folks...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Altera Digital Health’s support team seems to be engaged, especially at the project management...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I appreciate the clinical focus Altera Digital Health has applied as of late. They have some...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

Altera Digital Health does not avoid charging, particularly for services on break fixes. When they...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

Paragon Financials is pretty cut and dry, but we would like the ability to review invoices directly...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

When we can actually talk to the people at Altera Digital Health's support desk, they actually know...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We are not using the system to its fullest extent. Even the things that we have implemented may not...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

There was a functionality that was there, and then suddenly it wasn't being supported anymore and...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Value

Altera Digital Health charges for every little thing that we work on with them. Interfaces are a...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

I would maybe buy the product again because we are a certain facility type, so conversions of IT...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​