Amion Physician Scheduling Comments

 

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Commentary Summary

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User Commentary

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Manager

Other Observations & Comments

The only problem we have had every once in a while is that the doctors don't get their messages....

Nov 2020
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Manager

ROI / Cost (care and feeding)

Amion doesn't nickel-and-dime. As a matter of fact, I am shocked at how inexpensive the solution is....

Nov 2020
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Manager

Other Observations & Comments

I don't really know about the upgrades; Amion doesn't tell us. They announce the upgrades on social...

Nov 2020
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Manager

Implementation and Training

I would like to see Amion offer trainings for each upgrade. We don't get those trainings. When we...

Nov 2020
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Manager

Functionality and Upgrades

I would give the overall product quality a high score. I like that I have the ability to see...

Nov 2020
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Manager

Relationship

I can call the vendor executives anytime. They don't hold regular meetings, but they do come up with...

Nov 2020
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Director

Other Observations & Comments

The vendor's people are kind to deal with, but they are difficult to reach.

Nov 2020
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Director

Technology

I struggle with Amion Physician Scheduling and have done some investigating on other options, but we...

Nov 2020
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Director

Functionality and Upgrades

The vendor has never made a promise to me, so Amion has never broken a promise, they don’t do...

Nov 2020
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Director

Service and Support

There is no training. If I need something, I reach out to the vendor, and they are responsive....

Nov 2020
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Director

ROI / Cost (care and feeding)

Amion is a small company, and the big thing about them is their price is phenomenal. I would give...

Nov 2020
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Manager

Lessons Learned

The vendor really needs to get out there and advertise the product more. The program is amazing. I...

Nov 2020
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Manager

Service and Support

In terms of the vendor’s service being proactive, they could maybe ask more questions and ask what I...

Nov 2020
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Manager

Service and Support

I would give the vendor a high score for supporting us through COVID-19. They were able to give us...

Nov 2020
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Manager

Functionality and Upgrades

I am always referring the system to other people. I always tell people that the system is the...

Nov 2020
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Manager

Interfacing and Integration

Amion is very good at training and working with us to work with other products. The system supports...

Nov 2020
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Manager

Functionality and Upgrades

Amion Physician Scheduling is an up-to-date web-based scheduling application for providers that...

Nov 2020
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Manager

Service and Support

When there are issues I can’t figure out, I contact Amion’s technical support people, and they get...

Nov 2020
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Director

Win/Loss - Why they were selected (by current clients)

The system is easy to work with. Amion is responsive and helps us through challenges. They seriously...

Oct 2020
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Director

Service and Support

We get Amion’s software once per year and are good to go. Amion is excellent. I could not be happier...

Oct 2020
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Director

Functionality and Upgrades

The system doesn't link to anything; it is freestanding. There may be products out there that we can...

Oct 2020
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Director

Service and Support

I am very happy with Amion Physician Scheduling. The program is simple to operate and easy to get up...

Oct 2020
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Director

Functionality and Upgrades

Our needs have changed, and we are outgrowing Amion Physician Scheduling. We need more functionality...

Oct 2020
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Director

ROI / Cost (care and feeding)

In the past, I have recommended Amion Physician Scheduling on many occasions. The utility of the...

Oct 2020
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Analyst/Coordinator

Service and Support

Throughout the COVID-19 pandemic, we have had Amion's complete support. It has been top rank. I...

Oct 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

I would buy Amion Physician Scheduling again. It is working well for our smaller hospitals. The...

Oct 2020
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Analyst/Coordinator

Implementation and Training

We didn't use Amion's implementation service. We did the implementation ourselves. Recently, Amion...

Oct 2020
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Analyst/Coordinator

Future Outlook

Amion is working on improving the usability of the solution's features. The end users sometimes have...

Oct 2020
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Director

Functionality and Upgrades

The system works well for individual programs with one specific administrator. We can customize the...

Oct 2020
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Director

Interfacing and Integration

Amion Physician Scheduling is not built to travel across the institution in an integrated way. We...

Oct 2020
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Director

Functionality and Upgrades

Right now, the system schedules individually, but it would be nice for people at an institution of...

Oct 2020
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Manager

Lessons Learned

I don't think we have ever asked a ton from Amion. That is the problem of the vendor's allure. We...

Sep 2020
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Manager

Service and Support

It isn't hard to quickly escalate a problem to the president. We can get the person on the phone,...

Sep 2020
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Manager

Functionality and Upgrades

The product lowers the barrier of entry for healthcare organizations who seek to consolidate...

Sep 2020
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Manager

Functionality and Upgrades

Amion's weakness is the fact that they have settled into their place and haven't really grown as an...

Sep 2020
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Manager

Implementation and Training

We have fully implemented Amion Physician Scheduling for ED call coverage and call schedules....

Aug 2020
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Director

Functionality and Upgrades

The product is really good. We used to be on what my boss called crayons and paper. We were manually...

Jul 2020
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Director

Functionality and Upgrades

The biggest complaint I have heard about the product is that it is hard to get started with HTML...

Jul 2020
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Director

Functionality and Upgrades

We use the product strictly on the hospital side for emergency calls because different levels of...

Jul 2020
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Director

ROI / Cost (care and feeding)

We pay a license fee one time per schedule, and we have to maintain the schedule. The vendor is...

Jul 2020
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Physician

Functionality and Upgrades

Amion has a web portal where we can log in, look at our schedule, and see who is available....

Jun 2020
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Physician

Functionality and Upgrades

The system lets us do statistics reports. We can see people’s names, what day people are on call,...

Jun 2020
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Physician

Service and Support

Getting our system customizable required many phone calls, but the support was awesome. The tech...

Jun 2020
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Physician

Lessons Learned

If people used Amion’s system, they would be happier and would probably save money. We looked at two...

Jun 2020
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Director

Relationship

Amion’s level of support through the COVID-19 crisis hasn't changed; it has always been top notch....

May 2020
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Director

Other Observations & Comments

Amion updates their versions a lot, but we are always on the most current version. I can think of...

May 2020
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Director

ROI / Cost (care and feeding)

Amion doesn't charge for every little thing at all. I could call them 100 times per day and not get...

May 2020
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Director

Implementation and Training

With Amion’s quality of their implementation, we have a good team. But it is a very small team...

May 2020
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Director

Functionality and Upgrades

Amion promotes themselves as we meet the needs of basic scheduling. We may have some departments...

May 2020
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Director

Relationship

Sometimes there are things that Amion thinks their system can do, but then we point out that it...

May 2020
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Manager

ROI / Cost (care and feeding)

Considering that Amion’s tool is quite a bit cheaper than other tools, I probably would purchase it...

Apr 2020
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Manager

Functionality and Upgrades

It is hard to say whether Amion keeps their promises because we didn’t really get the sales pitch....

Apr 2020
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Manager

Technology

The back end of the tool looks kind of old. When we look at it, we wonder how Amion does their...

Apr 2020
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Manager

Service and Support

Amion’s system has a ton of help links and videos. The system has been developed from infanthood,...

Apr 2020
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Manager

Service and Support

Amion is extremely flexible. We can tell that they have been using the software for a very long...

Apr 2020
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Manager

Functionality and Upgrades

If I am putting my data in the tool and accidentally change somebody else’s schedule, there is no...

Apr 2020
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Manager

Future Outlook

Amion is part of our long-term plans because the whole organization is using the tool. There is no...

Apr 2020
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Physician

Functionality and Upgrades

I don't even know whether Amion does upgrades. I am sure that they do, but I never noticed when they...

Feb 2020
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Physician

ROI / Cost (care and feeding)

Amion doesn’t nickel-and-dime. The system is a set price, and Amion doesn't go beyond that. They...

Feb 2020
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Physician

Implementation and Training

Amion has some training videos now. They didn’t have those in the beginning, so that is helpful.

Feb 2020
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Physician

Functionality and Upgrades

Amion Physician Scheduling is so basic, and I love it. My team members don't utilize it as much as...

Feb 2020
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Physician

Functionality and Upgrades

One thing that I don't like about Amion Physician Scheduling is the initial file that we use to...

Feb 2020
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Physician

Relationship

Amion is very responsive. They get back to us very quickly.

Feb 2020
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Physician

Future Outlook

We have never had any dissatisfaction with Amion, so I presume that my satisfaction in the next 12...

Feb 2020
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Physician

Technology

Amion Physician Scheduling has an app version so that we can see the schedule on our phones. Amion...

Feb 2020
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Director

ROI / Cost (care and feeding)

Amion definitely doesn’t nickel-and-dime; they have a one-price-fits-all model. The product is a...

Jan 2020
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Director

Implementation and Training

Amion showed us the product and how it works and helped us get it up and running. And if we want...

Jan 2020
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Director

Functionality and Upgrades

The system is pretty straightforward. There aren’t a lot of bells and whistles, and what we see is...

Jan 2020
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Director

Service and Support

In terms of the support, Amion will do what we ask them to do, but I don’t know whether they will...

Jan 2020
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Physician

Implementation and Training

Amion Physician Scheduling is packed with features that we don't regularly use. Amion has done a...

Dec 2019
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Physician

Functionality and Upgrades

There are probably a few areas where the system is subpar.

Dec 2019
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Physician

Other Observations & Comments

We are engaged with Amion in exploring some new features that will allow us to solve some upcoming...

Dec 2019
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Physician

Other Observations & Comments

I can pick up the phone and get a senior person who is very responsive and effective. That person...

Dec 2019
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Physician

Functionality and Upgrades

I would tell a peer that Amion Physician Scheduling is a staff scheduling system that is very...

Dec 2019
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Physician

Service and Support

Amion Physician Scheduling has the ability to generate payroll statements and to share scheduling...

Dec 2019
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Physician

Relationship

Amion is very responsive, but they aren't proactive. They don't flog us with new features, but when...

Dec 2019
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Physician

Other Observations & Comments

We are looking forward to some possible new features. If Amion is able to implement those features,...

Dec 2019
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Physician

ROI / Cost (care and feeding)

We have never been charged anything extra for anything. Amion Physician Scheduling is much better...

Dec 2019
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Physician

Functionality and Upgrades

Amion doesn't do implementation services. The software has a built-in upgrade capability, and that...

Dec 2019
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Manager

Functionality and Upgrades

The tool is extremely user friendly. I like that it is web based. It is portable with mobile access...

Dec 2019
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Manager

Service and Support

Amion has been very responsive to any requests. During the whole rollout, they have been very...

Dec 2019
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Manager

Functionality and Upgrades

If a colleague were to ask my opinion about purchasing the Amion tool, I would say that it is a very...

Dec 2019
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