Amion Physician Scheduling Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Physician

Loyalty, Value

The product is still part of our long-term plans. We had some issues when it switched over to...

Jan 2024
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Physician

Relationship

The vendor keeps all their promises. That takes a little longer than it used to with the corporate...

Jan 2024
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Physician

Product

The product is versatile, and it has been able to do everything we have needed it to do in terms of...

Jan 2024
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Physician

Product

To make us happier customers, we would suggest that the vendor get rid of the Doximity login. That...

Jan 2024
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Director

Relationship, Operations

We had no training in Amion Physician Scheduling, so making changes is not always intuitive. Having...

Jan 2024
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(0)
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Director

Product

To make changes, I think Amion Physician Scheduling could be a little easier. It is not intuitive....

Jan 2024
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Director

Loyalty, Product

We would absolutely buy Amion Physician Scheduling again, and the doctors really love it, so I don't...

Jan 2024
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Physician

Loyalty, Value

If we were deciding whether to buy Amion Physician Scheduling again, there would be a lot of things...

Dec 2023
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Physician

Product

We have some issues with the product. We are trying to integrate Amion Physician Scheduling with...

Dec 2023
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Physician

Product

The product doesn't seem to change much. I know that the vendor has a new app, and they have layered...

Dec 2023
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Physician

Loyalty

I don't know what Doximity's current pricing model is. They will probably have to change things to...

Dec 2023
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Physician

Loyalty

We are considering moving away from Amion Physician Scheduling so that our entire organization can...

Dec 2023
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Director

Loyalty, Product

We have had some bumps in the road because Amion is going from one view to another with their web...

Dec 2023
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Director

Loyalty, Value

From a cost-effectiveness standpoint, we looked at other platforms, and Amion is far more cost...

Dec 2023
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Manager

Loyalty, Relationship, Product

In regard to helping meet our integration goals, Amion is pretty good. I have had multiple meetings...

Dec 2023
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Manager

Product

Amion Physician Scheduling is at the top of the scale in terms of functionality and doing what the...

Dec 2023
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Manager

Operations

The implementations are overall positive with some kinks. There is definitely some frustration, but...

Dec 2023
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Manager

Operations, Product

How things are going with Amion Physician Scheduling is very department specific. Some departments...

Dec 2023
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Manager

Operations, Product

The people who create and set up the schedules regularly run into issues, especially if they haven't...

Dec 2023
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(0)
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Manager

Product

On the side of the schedule for the consumers of the data, Amion Physician Scheduling is not bad. It...

Dec 2023
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Manager

Product

My experience with Amion is that they haven't really evolved and changed. They kind of have a...

Dec 2023
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Manager

Relationship

Amion is pretty helpful. I pretty regularly reach out to their help desk. Their support is pretty...

Dec 2023
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Manager

Relationship

I wouldn't say that Amion initiates things; they are more responsive. I don't think I have ever had...

Dec 2023
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Manager

Product, Value

I think Amion Physician Scheduling fits in very nicely with a lot of other packages that we have...

Dec 2023
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Manager

Value

In regard to charges, Amion has been very reasonable. Amion Physician Scheduling is a very...

Dec 2023
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Manager

Relationship

I reach out to Amion several times a year for help with things, and I almost never receive any...

Oct 2023
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Manager

Product

We have looked at other platforms, and Amion's system seems to be the most feasible and user...

Oct 2023
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(0)
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Manager

Product

We are limited in who we allow to have access to the system and to make changes. I like the system's...

Oct 2023
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Manager

Product

Amion's system works really well for us. It interacts with our physicians and their pagers, and it...

Oct 2023
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CMIO

Product

The software does what it is supposed to do, but there are no frills or bells and whistles. The...

Aug 2023
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CMIO

Relationship

Executive involvement is Amion's strength. When we call in for technical support, we are talking to...

Aug 2023
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CMIO

Relationship

I have worked with the top executives at Amion, and they are very responsive.

Aug 2023
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CMIO

Operations

Most of Amion’s training is just built-in FAQs and decision support at the time of creating...

Aug 2023
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CMIO

Loyalty, Product

If we are looking for a scheduling solution, we want it to be easy and meet all our needs. Amion...

Aug 2023
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CMIO

Operations

Things were a bit clunky with the implementation of Amion Physician Scheduling, and we have had some...

Aug 2023
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Manager

Culture, Value

Amion used to charge us per license, but now they have one flat charge, and we can add as many...

Jul 2023
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Manager

Product

There are some things in the system that I would really like to see change. When we enter a staff...

Jul 2023
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Manager

Relationship

Amion is absolutely amazing. They are available whenever we need them. There is never a time when...

Jul 2023
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Manager

Culture

A lot of people don't know everything that the system can do. I think that the vendor could work on...

Jul 2023
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Manager

Operations

I think Amion needs to offer more ways to do training. They have a lot of online training options,...

Jul 2023
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Director

Product, Value

Amion Physician Scheduling has made it a lot easier for each department to handle and build their...

Jul 2023
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Director

Loyalty, Relationship, Product

Amion was just recently acquired, and I am always concerned when a company that we work with is...

Jul 2023
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Director

Culture

I am just frustrated with Amion because as we continue to grow or change staff numbers, changing...

Jul 2023
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(0)
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CMIO

Operations

Amion schedules regular training sessions, and the sessions are really nice when they occur, but...

Jul 2023
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CMIO

Relationship, Product

Amion has been doing okay, but in the time we have been involved with them, we have not seen lots of...

Jul 2023
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CMIO

Operations, Product

The product is fine for what we do with it. The system seems to interface and integrate reasonably...

Jul 2023
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(0)
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CMIO

Relationship

Amion has very nice, engaging customer service people, but we are not always after quality. We have...

Jul 2023
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Nurse

Operations, Product

I know how to use Amion Physician Scheduling, so using the system is easy for me. For other people,...

Jun 2023
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(0)
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Nurse

Product

Amion Physician Scheduling hasn’t changed since we first bought it. I don’t know about any upgrades,...

Jun 2023
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Nurse

Relationship, Product

Amion has changed a lot of things, and that has been frustrating. One of the changes caused us to...

Jun 2023
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Nurse

Culture, Value

Amion charges per license, and we know that. We haven’t gotten charged for anything else, so that is...

Jun 2023
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CIO

Loyalty, Product

A driver of satisfaction is that Amion Physician Scheduling is cloud based. We don't have to be...

Jun 2023
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CIO

Relationship, Value

Amion’s support is actually pretty good. The company almost seems just like a mom-and-pop shop...

Jun 2023
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(0)
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CIO

Product

If we want to see a massive schedule with people who are working across departments, Amion doesn't...

Jun 2023
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Nurse

Operations

Amion could have better tutorials because the online tutorials are not very good, and I don’t get...

Jun 2023
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(0)
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Nurse

Culture, Relationship

When I called Amion's support team, they were alright. They were able to answer our questions and...

Jun 2023
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(0)
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Manager

Relationship, Operations, Product

With Amion, there is a big learning curve for getting used to the different settings, especially...

Jun 2023
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(0)
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VP/Other Executive

Product

The thing that is the most time consuming is taking the schedule for one specific department and...

Jun 2023
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(0)
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VP/Other Executive

Relationship

We don't have any issues with Amion. They have good communication. Their customer support is very...

Jun 2023
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(0)
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VP/Other Executive

Operations, Product

It is difficult for people to learn how to use the system. There is a steep learning curve to the...

Jun 2023
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(0)
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VP/Other Executive

Product

We are able to be more transparent about a number of undesirable shifts. We give a report out to...

Jun 2023
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(0)
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VP/Other Executive

Operations, Product, Value

Once someone knows how to use the system, creating schedules in it is much more efficient than using...

Jun 2023
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(0)
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VP/Other Executive

Operations

There is a lot of online training for the system that is easily accessed. Some of the vendor's...

Jun 2023
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Manager

Product, Value

Our physicians love Amion Physician Scheduling. We are saving so much time with paging and texting,...

Jun 2023
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(0)
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Manager

Product

The scheduling in Amion Physician Scheduling is really great and quick. We can build a schedule...

Jun 2023
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(0)
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Manager

Product

The only thing with Amion’s app is that it needs to be quicker on the recovery. The vendor updates...

Jun 2023
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(0)
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Manager

Relationship

The customer service response from Amion is really great. We can call them after hours no matter...

Jun 2023
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(0)
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Manager

Operations

I had to do all my own training for Amion Physician Scheduling.

Jun 2023
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(0)
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Manager

Relationship

It is a little bit challenging to get through to Amion’s support team, and they have an issue where...

Jun 2023
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(0)
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Manager

Culture, Value

We have unlimited licensing with Amion Physician Scheduling, so we are getting the bang for our buck....

Jun 2023
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(0)
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Manager

Operations, Product

The appearance of Amion Physician Scheduling on the back end seems old-fashioned and basic. I am...

May 2023
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Manager

Product

For my needs in terms of putting the schedule in, Amion Physician Scheduling is working fine.

May 2023
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(0)
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Manager

Product

Amion Physician Scheduling is not as user friendly as we would like it to be. For example, we can...

May 2023
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Manager

Product

As far as I know, Amion Physician Scheduling does not speak to our billing or scheduling systems at...

May 2023
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(0)
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Manager

Operations

Amion has unlimited training, which we paid for, so when I get new people in, I can direct them to...

May 2023
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(0)
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Manager

Product

In terms of how to open and function with the product, it is easy and does what Amion says it does....

May 2023
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(0)
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Manager

Relationship

When we were integrating Amion Physician Scheduling with our messaging service, Amion gave us really...

May 2023
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(0)
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Manager

Product, Value

Working with the product has reduced the number of missed critical results, and our people know who...

May 2023
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(0)
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Manager

Loyalty, Product

There is a part of Amion Physician Scheduling that has been complex because we have residency...

May 2023
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(0)
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Manager

Relationship

The vendor’s support is great. We can call or send an email, and even we send it after hours, we get...

May 2023
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(0)
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Manager

Loyalty, Operations

We looked at a number of vendors, and Amion allowed us the easiest way to deploy what we needed and...

May 2023
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(0)
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Manager

Relationship

Our contact packages update fairly frequently. The vendor is pretty responsive when I need a bug...

May 2023
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(0)
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Manager

Product

At one point, we wanted to make some changes to the name formatting in the product to avoid...

May 2023
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(0)
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Manager

Relationship

When we need something new, we shoot Amion an email, and they tell us what they can do. They might...

May 2023
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Manager

Product

I can use the cloud if I need to get on and make a change, and there are very few things I need to...

May 2023
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Manager

Product

Our physicians don’t always look at their schedules, but when they do, it is easy for them to find...

May 2023
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(0)
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Analyst/Coordinator

Product, Product

When our providers look at the Amion application, their schedules do not match what we have...

Apr 2023
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(0)
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Analyst/Coordinator

Operations, Operations

There is no ongoing training from Amion. I wish there were more training on their end so that we...

Apr 2023
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(0)
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Analyst/Coordinator

Product, Product

Because we schedule everything out of Amion's system, it has to be correct every minute and every...

Apr 2023
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(0)
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Analyst/Coordinator

Loyalty, Loyalty

Our organization is always looking at other platforms. They are always looking to see whether they...

Apr 2023
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Analyst/Coordinator

Relationship, Relationship, Operations, Operations

When we first started using Amion's system, it was very easy to communicate with the vendor. They...

Apr 2023
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