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Amion Physician Scheduling Comments
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User Commentary
CMIO
Amion Physician Scheduling has been the same tool for years. I don't know whether Amion has done...
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CMIO
Amion Physician Scheduling could be a better tool if it were a phone app. Amion Physician Scheduling...
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CMIO
I have had a few interactions with some of Amion’s team members that are not entirely professional.
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CMIO
Amion Physician Scheduling's interface is really archaic. It looks like a disk operating system...
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CMIO
At the time that our health system got Amion Physician Scheduling, I am sure it was great. It is...
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CMIO
One of the biggest pain points we have is the integration between our messaging system and Amion...
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CMIO
The best thing about the Amion system is the integration between the desktop application and the...
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Manager
In terms of ease of use, I have the same office that keeps calling regarding questions on how to...
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Manager
Amion’s customer service is good. They do a good job; if we have any issues that come up, they...
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Manager
The system is clunky. That is the major problem for me. It is not very easy to use in the sense that...
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Manager
What I need is actually being worked on, and that is more integration with being able to call the...
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Nurse
When we do have an issue with the system, it is related to the users. The ease of use isn't...
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Nurse
We would like the schedule to better integrate with our devices. People had some issues logging in...
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Nurse
During upgrades, I would like more contact from Amion. They will contact us via email, but we don't...
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Nurse
I once had to call support to figure out how to do some things and to work out an issue. When I...
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Nurse
I could go either way with my recommendation of the Amion system to others. The product's success is...
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Nurse
If Amion changed their payment process, it would still take time for our corporate level to approve...
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Nurse
I don't know anything else besides the Amion system, and it has worked really well for us thus far....
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Nurse
The cost for the Amion system is pretty heavy. We don't have a ton of licenses, but the amount per...
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Nurse
We didn't really do Amion's training; we did the training on our own. Since going through COVID-19,...
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Analyst/Coordinator
We pay one flat fee for a yearly license. We just pay the bill. I am sure that there are other...
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Analyst/Coordinator
Other than the vendor putting in a couple of upgrades, the vendor hasn't given us anything else as...
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Analyst/Coordinator
I didn't have any training because the system was already established, so I just had to learn the...
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Analyst/Coordinator
Amion Physician Scheduling glitches every once in a while, but every computer system does. We don't...
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Analyst/Coordinator
The product is a really flexible piece of software, but if people don’t use it as intended and...
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Analyst/Coordinator
The hospitalists are in the process of transitioning off of Amion's product. They are still...
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Analyst/Coordinator
The system is not part of our long-term plans partly because of information security and partly...
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Analyst/Coordinator
The nice thing about Amion's system is that it is to the point that we can run it while being out of...
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Analyst/Coordinator
Amion charges one bulk price for the whole year, unlike some other vendors that charge us month to...
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Analyst/Coordinator
One issue has to do with the stability of the files. The way that the vendor presented the...
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Analyst/Coordinator
We have asked several times for certain things because the product has created gaps for us either in...
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Analyst/Coordinator
Amion offers free unlimited training, but we have to reach out for it, and users have to know that...
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Analyst/Coordinator
As far as the physical interface goes, I prefer the interface of Amion's product versus the other...
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Physician
There is nothing on the departmental horizon that would bump off Amion's system, but at an...
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Physician
Ultimately, the system isn't scalable to the organization, but within our department, we have...
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Physician
If we were contrasting expectations against what we expect given what we pay for the system, then it...
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Physician
Amion has been pretty good to work with; they are a low-cost vendor, so when we have had to reach...
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Physician
The system is target rich, high value, and highly important. It is such a simple thing. It is a web...
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Physician
Most of the interface looks like something from the '80s. It is not slick, but it is really designed...
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Physician
Amion is a good company. They deliver high value year after year. The system is probably like tax...
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Analyst/Coordinator
The issue with Amion's system is that it is paired with our third-party app, and for that reason, I...
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Analyst/Coordinator
Amion's software is very clunky and is not user friendly. Our ability to reach people and just have...
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Analyst/Coordinator
The vendor has the documentation listed on their website, but they don't offer formal training.
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Analyst/Coordinator
Amion could more proactively look at how their solution is being utilized and what the future goals...
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Analyst/Coordinator
The vendor has a fairly small team of support individuals. One of the support people is one of the...
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Analyst/Coordinator
From a value standpoint, Amion's solution is extremely great. It is very reasonably priced compared...
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Director
Amion’s product is fantastic. The system makes sure all the information is current, and it provides...
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Director
Administratively, it is a challenge when we have many departments that are required to maintain...
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Director
The implementation of the product was relatively smooth. It was to the credit of several project...
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Director
I have had no communication with Amion since the product was deployed. It would be nice to have that...
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Manager
When the new year comes in, residents have to create new calendars from scratch. I wish Amion's...
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Manager
Residents and fellowship students can use Amion's system on their smartphones or at any computer...
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Manager
Amion's support people are very friendly and helpful. We sometimes have a delay with communication....
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Manager
Our residents can use the block schedule feature, which works very well for them. I think Amion's...
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Manager
Ease of use is one of Amion's strengths. Amion offers a lot of videos and self-help material if we...
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Manager
The only problem we have had every once in a while is that the doctors don't get their messages....
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Manager
Amion doesn't nickel-and-dime. As a matter of fact, I am shocked at how inexpensive the solution is....
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Manager
I don't really know about the upgrades; Amion doesn't tell us. They announce the upgrades on social...
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Manager
I would like to see Amion offer trainings for each upgrade. We don't get those trainings. When we...
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Manager
I would give the overall product quality a high score. I like that I have the ability to see...
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Manager
I can call the vendor executives anytime. They don't hold regular meetings, but they do come up with...
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Director
The vendor's people are kind to deal with, but they are difficult to reach.
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Director
I struggle with Amion Physician Scheduling and have done some investigating on other options, but we...
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Director
The vendor has never made a promise to me, so Amion has never broken a promise, they don’t do...
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Director
There is no training. If I need something, I reach out to the vendor, and they are responsive....
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Director
Amion is a small company, and the big thing about them is their price is phenomenal. I would give...
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Manager
The vendor really needs to get out there and advertise the product more. The program is amazing. I...
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Manager
In terms of the vendor’s service being proactive, they could maybe ask more questions and ask what I...
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Manager
I would give the vendor a high score for supporting us through COVID-19. They were able to give us...
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Manager
I am always referring the system to other people. I always tell people that the system is the...
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Manager
Amion is very good at training and working with us to work with other products. The system supports...
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Manager
Amion Physician Scheduling is an up-to-date web-based scheduling application for providers that...
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Manager
When there are issues I can’t figure out, I contact Amion’s technical support people, and they get...
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Director
The system is easy to work with. Amion is responsive and helps us through challenges. They seriously...
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Director
We get Amion’s software once per year and are good to go. Amion is excellent. I could not be happier...
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Director
The system doesn't link to anything; it is freestanding. There may be products out there that we can...
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Director
I am very happy with Amion Physician Scheduling. The program is simple to operate and easy to get up...
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Director
Our needs have changed, and we are outgrowing Amion Physician Scheduling. We need more functionality...
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Director
In the past, I have recommended Amion Physician Scheduling on many occasions. The utility of the...
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Analyst/Coordinator
Throughout the COVID-19 pandemic, we have had Amion's complete support. It has been top rank. I...
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Analyst/Coordinator
I would buy Amion Physician Scheduling again. It is working well for our smaller hospitals. The...
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Analyst/Coordinator
We didn't use Amion's implementation service. We did the implementation ourselves. Recently, Amion...
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Analyst/Coordinator
Amion is working on improving the usability of the solution's features. The end users sometimes have...
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Director
The system works well for individual programs with one specific administrator. We can customize the...
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Director
Amion Physician Scheduling is not built to travel across the institution in an integrated way. We...
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Director
Right now, the system schedules individually, but it would be nice for people at an institution of...
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Manager
I don't think we have ever asked a ton from Amion. That is the problem of the vendor's allure. We...
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Manager
It isn't hard to quickly escalate a problem to the president. We can get the person on the phone,...
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Manager
The product lowers the barrier of entry for healthcare organizations who seek to consolidate...
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Manager
Amion's weakness is the fact that they have settled into their place and haven't really grown as an...
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Manager
We have fully implemented Amion Physician Scheduling for ED call coverage and call schedules....
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Director
The product is really good. We used to be on what my boss called crayons and paper. We were manually...
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Director
The biggest complaint I have heard about the product is that it is hard to get started with HTML...
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Director
We use the product strictly on the hospital side for emergency calls because different levels of...
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Director
We pay a license fee one time per schedule, and we have to maintain the schedule. The vendor is...
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Physician
Amion has a web portal where we can log in, look at our schedule, and see who is available....
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Physician
The system lets us do statistics reports. We can see people’s names, what day people are on call,...
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Physician
Getting our system customizable required many phone calls, but the support was awesome. The tech...
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Physician
If people used Amion’s system, they would be happier and would probably save money. We looked at two...
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