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Amion Physician Scheduling
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KLAS Research Director - Tanya Egbert
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Tanya Egbert

Research Director

tanya.egbert@klasresearch.com

801-404-5422

 
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User Commentary

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Manager

Amion is cheap. We cannot beat the price. With Amion, I can add three or four people to the license,...

Aug 2021
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Manager

Amion gives us support from Monday through Friday from 8 a.m. to 8 p.m. via phone. We can call the...

Aug 2021
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Manager

If Amion continues to improve, our satisfaction will continue to grow. I hope this solution is part...

Aug 2021
||
(0)
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Manager

I would like Amion to get better. They have a mobile app, so if there is a change in the schedule,...

Aug 2021
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CMIO

Amion Physician Scheduling has been the same tool for years. I don't know whether Amion has done...

May 2021
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CMIO

Amion Physician Scheduling could be a better tool if it were a phone app. Amion Physician Scheduling...

May 2021
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CMIO

I have had a few interactions with some of Amion’s team members that are not entirely professional.

May 2021
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(0)
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CMIO

Amion Physician Scheduling's interface is really archaic. It looks like a disk operating system...

May 2021
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CMIO

At the time that our health system got Amion Physician Scheduling, I am sure it was great. It is...

May 2021
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CMIO

One of the biggest pain points we have is the integration between our messaging system and Amion...

May 2021
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CMIO

The best thing about the Amion system is the integration between the desktop application and the...

May 2021
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Manager

In terms of ease of use, I have the same office that keeps calling regarding questions on how to...

Apr 2021
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Manager

Amion’s customer service is good. They do a good job; if we have any issues that come up, they...

Apr 2021
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Manager

The system is clunky. That is the major problem for me. It is not very easy to use in the sense that...

Apr 2021
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Manager

What I need is actually being worked on, and that is more integration with being able to call the...

Apr 2021
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(0)
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Nurse

When we do have an issue with the system, it is related to the users. The ease of use isn't...

Mar 2021
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Nurse

We would like the schedule to better integrate with our devices. People had some issues logging in...

Mar 2021
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Nurse

During upgrades, I would like more contact from Amion. They will contact us via email, but we don't...

Mar 2021
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Nurse

I once had to call support to figure out how to do some things and to work out an issue. When I...

Mar 2021
||
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Nurse

I could go either way with my recommendation of the Amion system to others. The product's success is...

Mar 2021
||
(0)
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Nurse

If Amion changed their payment process, it would still take time for our corporate level to approve...

Mar 2021
||
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Nurse

I don't know anything else besides the Amion system, and it has worked really well for us thus far....

Mar 2021
||
(0)
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Nurse

The cost for the Amion system is pretty heavy. We don't have a ton of licenses, but the amount per...

Mar 2021
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Nurse

We didn't really do Amion's training; we did the training on our own. Since going through COVID-19,...

Mar 2021
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Analyst/Coordinator

We pay one flat fee for a yearly license. We just pay the bill. I am sure that there are other...

Mar 2021
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Analyst/Coordinator

Other than the vendor putting in a couple of upgrades, the vendor hasn't given us anything else as...

Mar 2021
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Analyst/Coordinator

I didn't have any training because the system was already established, so I just had to learn the...

Mar 2021
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Analyst/Coordinator

Amion Physician Scheduling glitches every once in a while, but every computer system does. We don't...

Mar 2021
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(0)
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Analyst/Coordinator

The product is a really flexible piece of software, but if people don’t use it as intended and...

Mar 2021
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Analyst/Coordinator

The hospitalists are in the process of transitioning off of Amion's product. They are still...

Mar 2021
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(0)
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Analyst/Coordinator

The system is not part of our long-term plans partly because of information security and partly...

Mar 2021
||
(0)
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Analyst/Coordinator

The nice thing about Amion's system is that it is to the point that we can run it while being out of...

Mar 2021
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Analyst/Coordinator

Amion charges one bulk price for the whole year, unlike some other vendors that charge us month to...

Mar 2021
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Analyst/Coordinator

One issue has to do with the stability of the files. The way that the vendor presented the...

Mar 2021
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Analyst/Coordinator

We have asked several times for certain things because the product has created gaps for us either in...

Mar 2021
||
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Analyst/Coordinator

Amion offers free unlimited training, but we have to reach out for it, and users have to know that...

Mar 2021
||
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Analyst/Coordinator

As far as the physical interface goes, I prefer the interface of Amion's product versus the other...

Mar 2021
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(0)
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Physician

There is nothing on the departmental horizon that would bump off Amion's system, but at an...

Feb 2021
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Physician

Ultimately, the system isn't scalable to the organization, but within our department, we have...

Feb 2021
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(0)
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Physician

If we were contrasting expectations against what we expect given what we pay for the system, then it...

Feb 2021
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(0)
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Physician

Amion has been pretty good to work with; they are a low-cost vendor, so when we have had to reach...

Feb 2021
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(0)
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Physician

The system is target rich, high value, and highly important. It is such a simple thing. It is a web...

Feb 2021
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(0)
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Physician

Most of the interface looks like something from the '80s. It is not slick, but it is really designed...

Feb 2021
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Physician

Amion is a good company. They deliver high value year after year. The system is probably like tax...

Feb 2021
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Analyst/Coordinator

The issue with Amion's system is that it is paired with our third-party app, and for that reason, I...

Feb 2021
||
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Analyst/Coordinator

Amion's software is very clunky and is not user friendly. Our ability to reach people and just have...

Feb 2021
||
(0)
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Analyst/Coordinator

The vendor has the documentation listed on their website, but they don't offer formal training.

Feb 2021
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Analyst/Coordinator

Amion could more proactively look at how their solution is being utilized and what the future goals...

Feb 2021
||
(0)
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Analyst/Coordinator

The vendor has a fairly small team of support individuals. One of the support people is one of the...

Feb 2021
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Analyst/Coordinator

From a value standpoint, Amion's solution is extremely great. It is very reasonably priced compared...

Feb 2021
||
(0)
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Director

Amion’s product is fantastic. The system makes sure all the information is current, and it provides...

Feb 2021
||
(0)
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Director

Administratively, it is a challenge when we have many departments that are required to maintain...

Feb 2021
||
(0)
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Director

The implementation of the product was relatively smooth. It was to the credit of several project...

Feb 2021
||
(0)
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Director

I have had no communication with Amion since the product was deployed. It would be nice to have that...

Feb 2021
||
(0)
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Manager

When the new year comes in, residents have to create new calendars from scratch. I wish Amion's...

Jan 2021
||
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Manager

Residents and fellowship students can use Amion's system on their smartphones or at any computer...

Jan 2021
||
(0)
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Manager

Amion's support people are very friendly and helpful. We sometimes have a delay with communication....

Jan 2021
||
(0)
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Manager

Our residents can use the block schedule feature, which works very well for them. I think Amion's...

Jan 2021
||
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Manager

Ease of use is one of Amion's strengths. Amion offers a lot of videos and self-help material if we...

Jan 2021
||
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Manager

The only problem we have had every once in a while is that the doctors don't get their messages....

Nov 2020
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(0)
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Manager

Amion doesn't nickel-and-dime. As a matter of fact, I am shocked at how inexpensive the solution is....

Nov 2020
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Manager

I don't really know about the upgrades; Amion doesn't tell us. They announce the upgrades on social...

Nov 2020
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Manager

I would like to see Amion offer trainings for each upgrade. We don't get those trainings. When we...

Nov 2020
||
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Manager

I would give the overall product quality a high score. I like that I have the ability to see...

Nov 2020
||
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Manager

I can call the vendor executives anytime. They don't hold regular meetings, but they do come up with...

Nov 2020
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Director

The vendor's people are kind to deal with, but they are difficult to reach.

Nov 2020
||
(0)
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Director

I struggle with Amion Physician Scheduling and have done some investigating on other options, but we...

Nov 2020
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(0)
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Director

The vendor has never made a promise to me, so Amion has never broken a promise, they don’t do...

Nov 2020
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(0)
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Director

There is no training. If I need something, I reach out to the vendor, and they are responsive....

Nov 2020
||
(0)
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Director

Amion is a small company, and the big thing about them is their price is phenomenal. I would give...

Nov 2020
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Manager

The vendor really needs to get out there and advertise the product more. The program is amazing. I...

Nov 2020
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Manager

In terms of the vendor’s service being proactive, they could maybe ask more questions and ask what I...

Nov 2020
||
(0)
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Manager

I would give the vendor a high score for supporting us through COVID-19. They were able to give us...

Nov 2020
||
(0)
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Manager

I am always referring the system to other people. I always tell people that the system is the...

Nov 2020
||
(0)
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Manager

Amion is very good at training and working with us to work with other products. The system supports...

Nov 2020
||
(0)
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Manager

Amion Physician Scheduling is an up-to-date web-based scheduling application for providers that...

Nov 2020
||
(0)
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Manager

When there are issues I can’t figure out, I contact Amion’s technical support people, and they get...

Nov 2020
||
(0)
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Director

The system is easy to work with. Amion is responsive and helps us through challenges. They seriously...

Oct 2020
||
(0)
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Director

We get Amion’s software once per year and are good to go. Amion is excellent. I could not be happier...

Oct 2020
||
(0)
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Director

The system doesn't link to anything; it is freestanding. There may be products out there that we can...

Oct 2020
||
(0)
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Director

I am very happy with Amion Physician Scheduling. The program is simple to operate and easy to get up...

Oct 2020
||
(0)
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Director

Our needs have changed, and we are outgrowing Amion Physician Scheduling. We need more functionality...

Oct 2020
||
(0)
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Director

In the past, I have recommended Amion Physician Scheduling on many occasions. The utility of the...

Oct 2020
||
(0)
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Analyst/Coordinator

Throughout the COVID-19 pandemic, we have had Amion's complete support. It has been top rank. I...

Oct 2020
||
(0)
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Analyst/Coordinator

I would buy Amion Physician Scheduling again. It is working well for our smaller hospitals. The...

Oct 2020
||
(0)
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Analyst/Coordinator

We didn't use Amion's implementation service. We did the implementation ourselves. Recently, Amion...

Oct 2020
||
(0)
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Analyst/Coordinator

Amion is working on improving the usability of the solution's features. The end users sometimes have...

Oct 2020
||
(0)
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Director

The system works well for individual programs with one specific administrator. We can customize the...

Oct 2020
||
(0)
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Director

Amion Physician Scheduling is not built to travel across the institution in an integrated way. We...

Oct 2020
||
(0)
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Director

Right now, the system schedules individually, but it would be nice for people at an institution of...

Oct 2020
||
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