Amion Physician Scheduling
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Subject Expert
Niel Oscarson
Customer Insights Director
Commentary Summary
User Commentary
Some users manage more than one schedule, and some are a little more tech savvy than others. We have...
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The system is 100% meeting our needs. For what we use the system for, it is working just fine. The...
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I would advise others to take the time to learn the product when they get it because it has so much...
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If we were in a place where all of our updates could be done by us, then updating the solution would...
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The solution isn't really developed for our inpatient unit's workflow, so we had to make a lot of...
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The thing that we really like about the solution is its mobile application. Everyone really loves...
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The solution works for all of our specialties. Within its build, we have our regular staff schedule,...
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Previously, we had some issues because we had providers who were doing our schedules. That meant...
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We are a large facility, so it sometimes takes the vendor a while to make adjustments for us. I...
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Amion was actually really prepared for some of the things that we needed at our facility. I am able...
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I can get in touch with Amion's trainers. We have new people coming in to our organization all the...
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The solution isn't intuitive. We really have to know it to use it, and it can take a while to learn...
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I like Amion Physician Scheduling. The program is pretty intuitive, and I learned how to navigate it...
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Amion’s phone and web-support responses are fast. Amion's support team is very good.
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There should have been more support from Amion when we did the go-live with each of the schedulers.
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Amion Physician Scheduling works well. We don't use it to its fullest capabilities, but it works...
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Amion is very responsive. We have interaction with them. If we ever have any issues, we can reach...
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This past year, there was a little bit of instability with the website. I think that Amion has since...
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The system is outdated, and the support is minimal. When we have a problem, Amion emails a video....
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If anything, Amion Physician Scheduling is cheap, so it is an essential solution. Amion is small, so...
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We use Amion Physician Scheduling as our enterprise-level scheduling tool. Our clinical...
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There has never been a time when we felt that Amion Physician Scheduling was our ultimate, long-term...
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For an enterprise level, Amion Physician Scheduling's automated scheduling functionality is too...
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Amion literally has no change management. They made a change that upset our interface, and when we...
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Amion is really straightforward. They are the gold-star standard for the one thing that they do...
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The solution should be able to fully integrate with our EHR, but it has proven to be too brittle....
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Amion is cheap. We cannot beat the price. With Amion, I can add three or four people to the license,...
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Amion gives us support from Monday through Friday from 8 a.m. to 8 p.m. via phone. We can call the...
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If Amion continues to improve, our satisfaction will continue to grow. I hope this solution is part...
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I would like Amion to get better. They have a mobile app, so if there is a change in the schedule,...
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Amion Physician Scheduling has been the same tool for years. I don't know whether Amion has done...
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Amion Physician Scheduling could be a better tool if it were a phone app. Amion Physician Scheduling...
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I have had a few interactions with some of Amion’s team members that are not entirely professional.
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Amion Physician Scheduling's interface is really archaic. It looks like a disk operating system...
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At the time that our health system got Amion Physician Scheduling, I am sure it was great. It is...
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One of the biggest pain points we have is the integration between our messaging system and Amion...
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The best thing about the Amion system is the integration between the desktop application and the...
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In terms of ease of use, I have the same office that keeps calling regarding questions on how to...
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Amion’s customer service is good. They do a good job; if we have any issues that come up, they...
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The system is clunky. That is the major problem for me. It is not very easy to use in the sense that...
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What I need is actually being worked on, and that is more integration with being able to call the...
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When we do have an issue with the system, it is related to the users. The ease of use isn't...
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We would like the schedule to better integrate with our devices. People had some issues logging in...
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During upgrades, I would like more contact from Amion. They will contact us via email, but we don't...
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I once had to call support to figure out how to do some things and to work out an issue. When I...
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I could go either way with my recommendation of the Amion system to others. The product's success is...
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If Amion changed their payment process, it would still take time for our corporate level to approve...
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I don't know anything else besides the Amion system, and it has worked really well for us thus far....
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The cost for the Amion system is pretty heavy. We don't have a ton of licenses, but the amount per...
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We didn't really do Amion's training; we did the training on our own. Since going through COVID-19,...
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We pay one flat fee for a yearly license. We just pay the bill. I am sure that there are other...
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Other than the vendor putting in a couple of upgrades, the vendor hasn't given us anything else as...
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I didn't have any training because the system was already established, so I just had to learn the...
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Amion Physician Scheduling glitches every once in a while, but every computer system does. We don't...
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The product is a really flexible piece of software, but if people don’t use it as intended and...
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The hospitalists are in the process of transitioning off of Amion's product. They are still...
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The system is not part of our long-term plans partly because of information security and partly...
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The nice thing about Amion's system is that it is to the point that we can run it while being out of...
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Amion charges one bulk price for the whole year, unlike some other vendors that charge us month to...
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One issue has to do with the stability of the files. The way that the vendor presented the...
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We have asked several times for certain things because the product has created gaps for us either in...
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Amion offers free unlimited training, but we have to reach out for it, and users have to know that...
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As far as the physical interface goes, I prefer the interface of Amion's product versus the other...
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There is nothing on the departmental horizon that would bump off Amion's system, but at an...
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Ultimately, the system isn't scalable to the organization, but within our department, we have...
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If we were contrasting expectations against what we expect given what we pay for the system, then it...
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Amion has been pretty good to work with; they are a low-cost vendor, so when we have had to reach...
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The system is target rich, high value, and highly important. It is such a simple thing. It is a web...
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Most of the interface looks like something from the '80s. It is not slick, but it is really designed...
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Amion is a good company. They deliver high value year after year. The system is probably like tax...
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The issue with Amion's system is that it is paired with our third-party app, and for that reason, I...
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Amion's software is very clunky and is not user friendly. Our ability to reach people and just have...
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The vendor has the documentation listed on their website, but they don't offer formal training.
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Amion could more proactively look at how their solution is being utilized and what the future goals...
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The vendor has a fairly small team of support individuals. One of the support people is one of the...
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From a value standpoint, Amion's solution is extremely great. It is very reasonably priced compared...
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Amion’s product is fantastic. The system makes sure all the information is current, and it provides...
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Administratively, it is a challenge when we have many departments that are required to maintain...
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The implementation of the product was relatively smooth. It was to the credit of several project...
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I have had no communication with Amion since the product was deployed. It would be nice to have that...
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