Amion Physician Scheduling
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Niel Oscarson
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KLAS Research Director - Niel Oscarson
 
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User Commentary

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CMIO

Product

The software does what it is supposed to do, but there are no frills or bells and whistles. The...

Aug 2023
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CMIO

Relationship

Executive involvement is Amion's strength. When we call in for technical support, we are talking to...

Aug 2023
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Manager

Culture, Value

Amion used to charge us per license, but now they have one flat charge, and we can add as many...

Jul 2023
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Manager

Product

There are some things in the system that I would really like to see change. When we enter a staff...

Jul 2023
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Manager

Relationship

Amion is absolutely amazing. They are available whenever we need them. There is never a time when...

Jul 2023
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Manager

Culture

A lot of people don't know everything that the system can do. I think that the vendor could work on...

Jul 2023
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Manager

Operations

I think Amion needs to offer more ways to do training. They have a lot of online training options,...

Jul 2023
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Director

Product, Value

Amion Physician Scheduling has made it a lot easier for each department to handle and build their...

Jul 2023
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Director

Loyalty, Relationship, Product

Amion was just recently acquired, and I am always concerned when a company that we work with is...

Jul 2023
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Director

Culture

I am just frustrated with Amion because as we continue to grow or change staff numbers, changing...

Jul 2023
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Nurse

Operations, Product

I know how to use Amion Physician Scheduling, so using the system is easy for me. For other people,...

Jun 2023
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Nurse

Product

Amion Physician Scheduling hasn’t changed since we first bought it. I don’t know about any upgrades,...

Jun 2023
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Nurse

Relationship, Product

Amion has changed a lot of things, and that has been frustrating. One of the changes caused us to...

Jun 2023
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Nurse

Culture, Value

Amion charges per license, and we know that. We haven’t gotten charged for anything else, so that is...

Jun 2023
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CIO

Loyalty, Product

A driver of satisfaction is that Amion Physician Scheduling is cloud based. We don't have to be...

Jun 2023
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CIO

Relationship, Value

Amion’s support is actually pretty good. The company almost seems just like a mom-and-pop shop...

Jun 2023
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CIO

Product

If we want to see a massive schedule with people who are working across departments, Amion doesn't...

Jun 2023
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Nurse

Operations

Amion could have better tutorials because the online tutorials are not very good, and I don’t get...

Jun 2023
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Nurse

Culture, Relationship

When I called Amion's support team, they were alright. They were able to answer our questions and...

Jun 2023
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Manager

Relationship, Operations, Product

With Amion, there is a big learning curve for getting used to the different settings, especially...

Jun 2023
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VP/Other Executive

Product

The thing that is the most time consuming is taking the schedule for one specific department and...

Jun 2023
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VP/Other Executive

Relationship

We don't have any issues with Amion. They have good communication. Their customer support is very...

Jun 2023
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VP/Other Executive

Operations, Product

It is difficult for people to learn how to use the system. There is a steep learning curve to the...

Jun 2023
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VP/Other Executive

Product

We are able to be more transparent about a number of undesirable shifts. We give a report out to...

Jun 2023
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VP/Other Executive

Operations, Product, Value

Once someone knows how to use the system, creating schedules in it is much more efficient than using...

Jun 2023
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VP/Other Executive

Operations

There is a lot of online training for the system that is easily accessed. Some of the vendor's...

Jun 2023
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Manager

Product, Value

Our physicians love Amion Physician Scheduling. We are saving so much time with paging and texting,...

Jun 2023
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Manager

Product

The scheduling in Amion Physician Scheduling is really great and quick. We can build a schedule...

Jun 2023
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Manager

Product

The only thing with Amion’s app is that it needs to be quicker on the recovery. The vendor updates...

Jun 2023
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Manager

Relationship

The customer service response from Amion is really great. We can call them after hours no matter...

Jun 2023
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Manager

Operations

I had to do all my own training for Amion Physician Scheduling.

Jun 2023
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Manager

Relationship

It is a little bit challenging to get through to Amion’s support team, and they have an issue where...

Jun 2023
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Manager

Culture, Value

We have unlimited licensing with Amion Physician Scheduling, so we are getting the bang for our buck....

Jun 2023
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Manager

Operations, Product

The appearance of Amion Physician Scheduling on the back end seems old-fashioned and basic. I am...

May 2023
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Manager

Product

For my needs in terms of putting the schedule in, Amion Physician Scheduling is working fine.

May 2023
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Manager

Operations

Amion has unlimited training, which we paid for, so when I get new people in, I can direct them to...

May 2023
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Manager

Product

In terms of how to open and function with the product, it is easy and does what Amion says it does....

May 2023
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Manager

Relationship

When we were integrating Amion Physician Scheduling with our messaging service, Amion gave us really...

May 2023
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Manager

Product, Value

Working with the product has reduced the number of missed critical results, and our people know who...

May 2023
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Manager

Loyalty, Product

There is a part of Amion Physician Scheduling that has been complex because we have residency...

May 2023
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Manager

Relationship

The vendor’s support is great. We can call or send an email, and even we send it after hours, we get...

May 2023
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Manager

Loyalty, Operations

We looked at a number of vendors, and Amion allowed us the easiest way to deploy what we needed and...

May 2023
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Manager

Relationship

Our contact packages update fairly frequently. The vendor is pretty responsive when I need a bug...

May 2023
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Manager

Product

At one point, we wanted to make some changes to the name formatting in the product to avoid...

May 2023
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Manager

Relationship

When we need something new, we shoot Amion an email, and they tell us what they can do. They might...

May 2023
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Manager

Product

I can use the cloud if I need to get on and make a change, and there are very few things I need to...

May 2023
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Manager

Product

Our physicians don’t always look at their schedules, but when they do, it is easy for them to find...

May 2023
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Analyst/Coordinator

Product, Product

When our providers look at the Amion application, their schedules do not match what we have...

Apr 2023
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Analyst/Coordinator

Operations, Operations

There is no ongoing training from Amion. I wish there were more training on their end so that we...

Apr 2023
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Analyst/Coordinator

Product, Product

Because we schedule everything out of Amion's system, it has to be correct every minute and every...

Apr 2023
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Analyst/Coordinator

Loyalty, Loyalty

Our organization is always looking at other platforms. They are always looking to see whether they...

Apr 2023
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Analyst/Coordinator

Relationship, Relationship, Operations, Operations

When we first started using Amion's system, it was very easy to communicate with the vendor. They...

Apr 2023
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Director

Relationship, Product

Amion is generally pretty good about putting data in the system, but the database people don’t seem...

Dec 2022
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Director

Product

There are other products out there that give bad outputs that require a lot of manipulation before...

Dec 2022
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Director

Relationship

Amion is very responsive, and I give them high marks for their ability to get back to me with...

Dec 2022
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Director

Product

Amion Physician Scheduling is God’s voice if we want to know our schedule. The system is...

Dec 2022
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