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Amion Physician Scheduling Comments
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KLAS Research Director - Tanya Egbert
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Tanya Egbert

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tanya.egbert@klasresearch.com

801-404-5422

 
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User Commentary

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Analyst/Coordinator

The product is a really flexible piece of software, but if people don’t use it as intended and...

Mar 2021
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Analyst/Coordinator

The hospitalists are in the process of transitioning off of Amion's product. They are still...

Mar 2021
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Analyst/Coordinator

The system is not part of our long-term plans partly because of information security and partly...

Mar 2021
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Analyst/Coordinator

The nice thing about Amion's system is that it is to the point that we can run it while being out of...

Mar 2021
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Analyst/Coordinator

Amion charges one bulk price for the whole year, unlike some other vendors that charge us month to...

Mar 2021
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Analyst/Coordinator

One issue has to do with the stability of the files. The way that the vendor presented the...

Mar 2021
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Analyst/Coordinator

We have asked several times for certain things because the product has created gaps for us either in...

Mar 2021
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Analyst/Coordinator

Amion offers free unlimited training, but we have to reach out for it, and users have to know that...

Mar 2021
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Analyst/Coordinator

As far as the physical interface goes, I prefer the interface of Amion's product versus the other...

Mar 2021
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Physician

There is nothing on the departmental horizon that would bump off Amion's system, but at an...

Feb 2021
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Physician

Ultimately, the system isn't scalable to the organization, but within our department, we have...

Feb 2021
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Physician

If we were contrasting expectations against what we expect given what we pay for the system, then it...

Feb 2021
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Physician

Amion has been pretty good to work with; they are a low-cost vendor, so when we have had to reach...

Feb 2021
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Physician

The system is target rich, high value, and highly important. It is such a simple thing. It is a web...

Feb 2021
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Physician

Most of the interface looks like something from the '80s. It is not slick, but it is really designed...

Feb 2021
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Physician

Amion is a good company. They deliver high value year after year. The system is probably like tax...

Feb 2021
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Analyst/Coordinator

The issue with Amion's system is that it is paired with our third-party app, and for that reason, I...

Feb 2021
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Analyst/Coordinator

Amion's software is very clunky and is not user friendly. Our ability to reach people and just have...

Feb 2021
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Analyst/Coordinator

The vendor has the documentation listed on their website, but they don't offer formal training.

Feb 2021
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Analyst/Coordinator

Amion could more proactively look at how their solution is being utilized and what the future goals...

Feb 2021
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Analyst/Coordinator

The vendor has a fairly small team of support individuals. One of the support people is one of the...

Feb 2021
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Analyst/Coordinator

From a value standpoint, Amion's solution is extremely great. It is very reasonably priced compared...

Feb 2021
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Director

Amion’s product is fantastic. The system makes sure all the information is current, and it provides...

Feb 2021
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Director

Administratively, it is a challenge when we have many departments that are required to maintain...

Feb 2021
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Director

The implementation of the product was relatively smooth. It was to the credit of several project...

Feb 2021
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Director

I have had no communication with Amion since the product was deployed. It would be nice to have that...

Feb 2021
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Manager

When the new year comes in, residents have to create new calendars from scratch. I wish Amion's...

Jan 2021
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Manager

Residents and fellowship students can use Amion's system on their smartphones or at any computer...

Jan 2021
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Manager

Amion's support people are very friendly and helpful. We sometimes have a delay with communication....

Jan 2021
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Manager

Our residents can use the block schedule feature, which works very well for them. I think Amion's...

Jan 2021
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Manager

Ease of use is one of Amion's strengths. Amion offers a lot of videos and self-help material if we...

Jan 2021
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Manager

The only problem we have had every once in a while is that the doctors don't get their messages....

Nov 2020
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Manager

Amion doesn't nickel-and-dime. As a matter of fact, I am shocked at how inexpensive the solution is....

Nov 2020
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Manager

I don't really know about the upgrades; Amion doesn't tell us. They announce the upgrades on social...

Nov 2020
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Manager

I would like to see Amion offer trainings for each upgrade. We don't get those trainings. When we...

Nov 2020
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Manager

I would give the overall product quality a high score. I like that I have the ability to see...

Nov 2020
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Manager

I can call the vendor executives anytime. They don't hold regular meetings, but they do come up with...

Nov 2020
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Director

The vendor's people are kind to deal with, but they are difficult to reach.

Nov 2020
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Director

I struggle with Amion Physician Scheduling and have done some investigating on other options, but we...

Nov 2020
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Director

The vendor has never made a promise to me, so Amion has never broken a promise, they don’t do...

Nov 2020
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Director

There is no training. If I need something, I reach out to the vendor, and they are responsive....

Nov 2020
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Director

Amion is a small company, and the big thing about them is their price is phenomenal. I would give...

Nov 2020
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Manager

The vendor really needs to get out there and advertise the product more. The program is amazing. I...

Nov 2020
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Manager

In terms of the vendor’s service being proactive, they could maybe ask more questions and ask what I...

Nov 2020
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Manager

I would give the vendor a high score for supporting us through COVID-19. They were able to give us...

Nov 2020
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Manager

I am always referring the system to other people. I always tell people that the system is the...

Nov 2020
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Manager

Amion is very good at training and working with us to work with other products. The system supports...

Nov 2020
(0)
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Manager

Amion Physician Scheduling is an up-to-date web-based scheduling application for providers that...

Nov 2020
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Manager

When there are issues I can’t figure out, I contact Amion’s technical support people, and they get...

Nov 2020
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Director

The system is easy to work with. Amion is responsive and helps us through challenges. They seriously...

Oct 2020
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Director

We get Amion’s software once per year and are good to go. Amion is excellent. I could not be happier...

Oct 2020
(0)
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Director

The system doesn't link to anything; it is freestanding. There may be products out there that we can...

Oct 2020
(0)
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Director

I am very happy with Amion Physician Scheduling. The program is simple to operate and easy to get up...

Oct 2020
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Director

Our needs have changed, and we are outgrowing Amion Physician Scheduling. We need more functionality...

Oct 2020
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Director

In the past, I have recommended Amion Physician Scheduling on many occasions. The utility of the...

Oct 2020
(0)
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Analyst/Coordinator

Throughout the COVID-19 pandemic, we have had Amion's complete support. It has been top rank. I...

Oct 2020
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Analyst/Coordinator

I would buy Amion Physician Scheduling again. It is working well for our smaller hospitals. The...

Oct 2020
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Analyst/Coordinator

We didn't use Amion's implementation service. We did the implementation ourselves. Recently, Amion...

Oct 2020
(0)
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Analyst/Coordinator

Amion is working on improving the usability of the solution's features. The end users sometimes have...

Oct 2020
(0)
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Director

The system works well for individual programs with one specific administrator. We can customize the...

Oct 2020
(0)
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Director

Amion Physician Scheduling is not built to travel across the institution in an integrated way. We...

Oct 2020
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Director

Right now, the system schedules individually, but it would be nice for people at an institution of...

Oct 2020
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Manager

I don't think we have ever asked a ton from Amion. That is the problem of the vendor's allure. We...

Sep 2020
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Manager

It isn't hard to quickly escalate a problem to the president. We can get the person on the phone,...

Sep 2020
(0)
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Manager

The product lowers the barrier of entry for healthcare organizations who seek to consolidate...

Sep 2020
(0)
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Manager

Amion's weakness is the fact that they have settled into their place and haven't really grown as an...

Sep 2020
(0)
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Manager

We have fully implemented Amion Physician Scheduling for ED call coverage and call schedules....

Aug 2020
(0)
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Director

The product is really good. We used to be on what my boss called crayons and paper. We were manually...

Jul 2020
(0)
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Director

The biggest complaint I have heard about the product is that it is hard to get started with HTML...

Jul 2020
(0)
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Director

We use the product strictly on the hospital side for emergency calls because different levels of...

Jul 2020
(0)
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Director

We pay a license fee one time per schedule, and we have to maintain the schedule. The vendor is...

Jul 2020
(0)
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Physician

Amion has a web portal where we can log in, look at our schedule, and see who is available....

Jun 2020
(0)
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Physician

The system lets us do statistics reports. We can see people’s names, what day people are on call,...

Jun 2020
(0)
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Physician

Getting our system customizable required many phone calls, but the support was awesome. The tech...

Jun 2020
(0)
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Physician

If people used Amion’s system, they would be happier and would probably save money. We looked at two...

Jun 2020
(0)
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Director

Amion’s level of support through the COVID-19 crisis hasn't changed; it has always been top notch....

May 2020
(0)
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Director

Amion updates their versions a lot, but we are always on the most current version. I can think of...

May 2020
(0)
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Director

Amion doesn't charge for every little thing at all. I could call them 100 times per day and not get...

May 2020
(0)
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Director

With Amion’s quality of their implementation, we have a good team. But it is a very small team...

May 2020
(0)
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Director

Amion promotes themselves as we meet the needs of basic scheduling. We may have some departments...

May 2020
(0)
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Director

Sometimes there are things that Amion thinks their system can do, but then we point out that it...

May 2020
(0)
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Manager

Considering that Amion’s tool is quite a bit cheaper than other tools, I probably would purchase it...

Apr 2020
(0)
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Manager

It is hard to say whether Amion keeps their promises because we didn’t really get the sales pitch....

Apr 2020
(0)
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Manager

The back end of the tool looks kind of old. When we look at it, we wonder how Amion does their...

Apr 2020
(0)
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Manager

Amion’s system has a ton of help links and videos. The system has been developed from infanthood,...

Apr 2020
(0)
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Manager

Amion is extremely flexible. We can tell that they have been using the software for a very long...

Apr 2020
(0)
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Manager

If I am putting my data in the tool and accidentally change somebody else’s schedule, there is no...

Apr 2020
(0)
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Manager

Amion is part of our long-term plans because the whole organization is using the tool. There is no...

Apr 2020
(0)
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