Amion Physician Scheduling Comments

 
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Physician Scheduling 2018: Cost-Effective Gains in Efficiency
Physician Scheduling 2018:
Cost-Effective Gains in Efficiency
August 2018
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User Commentary

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Manager

Lessons Learned

I don't think we have ever asked a ton from Amion. That is the problem of the vendor's allure. We...

Sep 2020
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Manager

Service and Support

It isn't hard to quickly escalate a problem to the president. We can get the person on the phone,...

Sep 2020
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Manager

Functionality and Upgrades

The product lowers the barrier of entry for healthcare organizations who seek to consolidate...

Sep 2020
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Manager

Functionality and Upgrades

Amion's weakness is the fact that they have settled into their place and haven't really grown as an...

Sep 2020
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Manager

Implementation and Training

We have fully implemented Amion Physician Scheduling for ED call coverage and call schedules....

Aug 2020
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Director

Functionality and Upgrades

The product is really good. We used to be on what my boss called crayons and paper. We were manually...

Jul 2020
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Director

Functionality and Upgrades

The biggest complaint I have heard about the product is that it is hard to get started with HTML...

Jul 2020
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Director

Functionality and Upgrades

We use the product strictly on the hospital side for emergency calls because different levels of...

Jul 2020
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Director

ROI / Cost (care and feeding)

We pay a license fee one time per schedule, and we have to maintain the schedule. The vendor is...

Jul 2020
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Physician

Functionality and Upgrades

Amion has a web portal where we can log in, look at our schedule, and see who is available....

Jun 2020
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Physician

Functionality and Upgrades

The system lets us do statistics reports. We can see people’s names, what day people are on call,...

Jun 2020
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Physician

Service and Support

Getting our system customizable required many phone calls, but the support was awesome. The tech...

Jun 2020
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Physician

Lessons Learned

If people used Amion’s system, they would be happier and would probably save money. We looked at two...

Jun 2020
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Director

Relationship

Amion’s level of support through the COVID-19 crisis hasn't changed; it has always been top notch....

May 2020
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Director

Other Observations & Comments

Amion updates their versions a lot, but we are always on the most current version. I can think of...

May 2020
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Director

ROI / Cost (care and feeding)

Amion doesn't charge for every little thing at all. I could call them 100 times per day and not get...

May 2020
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Director

Implementation and Training

With Amion’s quality of their implementation, we have a good team. But it is a very small team...

May 2020
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Director

Functionality and Upgrades

Amion promotes themselves as we meet the needs of basic scheduling. We may have some departments...

May 2020
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Director

Relationship

Sometimes there are things that Amion thinks their system can do, but then we point out that it...

May 2020
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Manager

ROI / Cost (care and feeding)

Considering that Amion’s tool is quite a bit cheaper than other tools, I probably would purchase it...

Apr 2020
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Manager

Functionality and Upgrades

It is hard to say whether Amion keeps their promises because we didn’t really get the sales pitch....

Apr 2020
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Manager

Technology

The back end of the tool looks kind of old. When we look at it, we wonder how Amion does their...

Apr 2020
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Manager

Service and Support

Amion’s system has a ton of help links and videos. The system has been developed from infanthood,...

Apr 2020
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Manager

Service and Support

Amion is extremely flexible. We can tell that they have been using the software for a very long...

Apr 2020
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Manager

Functionality and Upgrades

If I am putting my data in the tool and accidentally change somebody else’s schedule, there is no...

Apr 2020
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Manager

Future Outlook

Amion is part of our long-term plans because the whole organization is using the tool. There is no...

Apr 2020
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Physician

Functionality and Upgrades

I don't even know whether Amion does upgrades. I am sure that they do, but I never noticed when they...

Feb 2020
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Physician

ROI / Cost (care and feeding)

Amion doesn’t nickel-and-dime. The system is a set price, and Amion doesn't go beyond that. They...

Feb 2020
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Physician

Implementation and Training

Amion has some training videos now. They didn’t have those in the beginning, so that is helpful.

Feb 2020
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Physician

Functionality and Upgrades

Amion Physician Scheduling is so basic, and I love it. My team members don't utilize it as much as...

Feb 2020
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Physician

Functionality and Upgrades

One thing that I don't like about Amion Physician Scheduling is the initial file that we use to...

Feb 2020
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Physician

Relationship

Amion is very responsive. They get back to us very quickly.

Feb 2020
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Physician

Future Outlook

We have never had any dissatisfaction with Amion, so I presume that my satisfaction in the next 12...

Feb 2020
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Physician

Technology

Amion Physician Scheduling has an app version so that we can see the schedule on our phones. Amion...

Feb 2020
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Director

ROI / Cost (care and feeding)

Amion definitely doesn’t nickel-and-dime; they have a one-price-fits-all model. The product is a...

Jan 2020
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Director

Implementation and Training

Amion showed us the product and how it works and helped us get it up and running. And if we want...

Jan 2020
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Director

Functionality and Upgrades

The system is pretty straightforward. There aren’t a lot of bells and whistles, and what we see is...

Jan 2020
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Director

Service and Support

In terms of the support, Amion will do what we ask them to do, but I don’t know whether they will...

Jan 2020
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Physician

Implementation and Training

Amion Physician Scheduling is packed with features that we don't regularly use. Amion has done a...

Dec 2019
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Physician

Functionality and Upgrades

There are probably a few areas where the system is subpar.

Dec 2019
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Physician

Other Observations & Comments

We are engaged with Amion in exploring some new features that will allow us to solve some upcoming...

Dec 2019
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Physician

Other Observations & Comments

I can pick up the phone and get a senior person who is very responsive and effective. That person...

Dec 2019
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Physician

Functionality and Upgrades

I would tell a peer that Amion Physician Scheduling is a staff scheduling system that is very...

Dec 2019
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Physician

Service and Support

Amion Physician Scheduling has the ability to generate payroll statements and to share scheduling...

Dec 2019
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Physician

Relationship

Amion is very responsive, but they aren't proactive. They don't flog us with new features, but when...

Dec 2019
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Physician

Other Observations & Comments

We are looking forward to some possible new features. If Amion is able to implement those features,...

Dec 2019
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Physician

ROI / Cost (care and feeding)

We have never been charged anything extra for anything. Amion Physician Scheduling is much better...

Dec 2019
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Physician

Functionality and Upgrades

Amion doesn't do implementation services. The software has a built-in upgrade capability, and that...

Dec 2019
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Manager

Functionality and Upgrades

The tool is extremely user friendly. I like that it is web based. It is portable with mobile access...

Dec 2019
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Manager

Service and Support

Amion has been very responsive to any requests. During the whole rollout, they have been very...

Dec 2019
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Manager

Functionality and Upgrades

If a colleague were to ask my opinion about purchasing the Amion tool, I would say that it is a very...

Dec 2019
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Physician

Future Outlook

I like that the software is easily accessible for not only the person who makes the schedule but...

Nov 2019
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Physician

Technology

The system that I am supposed to use to produce the schedule is not compatible with Mac devices. It...

Nov 2019
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Director

Relationship

Amion is true to their word. They have been giving us good support. The system is simple, and it...

Oct 2019
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Director

Functionality and Upgrades

Amion should make the application better so that the system could be used on devices rather than on...

Oct 2019
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Manager

Functionality and Upgrades

I am happy with Amion's system. It is user friendly. I have trained most of my doctors to use the...

Oct 2019
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Manager

Service and Support

Amion didn't really provide any training, but their support has been great. I haven't had any issues...

Oct 2019
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Manager

Functionality and Upgrades

Amion does a good job of meeting our needs. When I think back to the time before we had their...

Oct 2019
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Manager

Functionality and Upgrades

There really hasn't been anything new from Amion. I am sure that any new products or features would...

Oct 2019
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Manager

Relationship

I don't really have any involvement with Amion's executives, but there isn't anything I need from them....

Oct 2019
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Physician

Relationship

Amion has been a very responsive company. We are about to go through a few changes that they will be...

Oct 2019
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Physician

Functionality and Upgrades

We have a super complex schedule with many people working each day. We make all our trades through...

Oct 2019
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Physician

Functionality and Upgrades

The tool is super easy to use. I think most of my partners know how to download the schedule onto...

Oct 2019
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Physician

Implementation and Training

Amion has great training online. They have help articles, and they still do a webinar for new people...

Oct 2019
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Physician

Other Observations & Comments

The scheduling team did not like the capabilities of the tool in terms of the AI software that plugs...

Oct 2019
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Physician

Service and Support

We have had the Amion tool for a few years now. We have been on autopilot, but historically, Amion...

Oct 2019
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Director

Technology

Some of our departments and managers really make use of the mobile app. If they are traveling or...

Oct 2019
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Director

Implementation and Training

Everybody used Excel for their schedules in the past. Now, almost all of our departments use Amion's...

Oct 2019
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Director

Relationship

We have to watch our spending as a hospital, but no one has ever said that we pay too much for...

Oct 2019
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Director

Functionality and Upgrades

Only a handful of our departments were using the Amion tool, and we wanted to expand the tool to the...

Oct 2019
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Director

Relationship

I deal with only one or two representatives; I don't deal directly with any VPs. The representatives...

Oct 2019
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Director

Functionality and Upgrades

I haven’t heard of Amion coming out with anything dramatically new that will get people jumping up...

Oct 2019
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Analyst/Coordinator

Functionality and Upgrades

Amion has done some upgrades and now allows imports from other applications into the tool. So it...

Oct 2019
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Analyst/Coordinator

Functionality and Upgrades

The tool is very good at showing who is on call depending on whether the information is entered...

Oct 2019
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Analyst/Coordinator

Other Observations & Comments

Amion doesn’t really distribute the information really well. They do have a great website with great...

Oct 2019
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Physician

Implementation and Training

I don’t know what the current state of Amion’s training is, but there was a lot of trial and error...

Oct 2019
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Physician

Functionality and Upgrades

The tool does what it is supposed to do. It is easy to see and is accessible from my phone and...

Oct 2019
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Manager

Functionality and Upgrades

It is nice that we can put a live schedule out. We used to have spreadsheets for on-call schedules,...

Oct 2019
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Manager

Technology

The Amion application that our physicians use is somewhat slow. When the physicians have a message,...

Oct 2019
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Manager

Implementation and Training

We don't receive ongoing training from Amion; we just call them whenever we need them to do...

Oct 2019
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Manager

Functionality and Upgrades

Amion seems like a one-man operation working out of a garage, and the application looks like...

Oct 2019
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Manager

Interfacing and Integration

Our on-call information has to be built in to Amion's system, and then something similar has to be...

Oct 2019
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Manager

Service and Support

We have issues with the fact that Amion can’t do things easily, and I think their support is terrible....

Oct 2019
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Manager

Functionality and Upgrades

Given the choice, we would never implement Amion's system again. The biggest heartache for us is...

Oct 2019
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Director

Functionality and Upgrades

Amion Physician Scheduling makes it easy for us to schedule people, and it is a flexible tool. We...

Oct 2019
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Director

Service and Support

We receive excellent customer service from Amion. They are very responsive when we call with...

Oct 2019