Amplifire EHR Library Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Relationship, Product
Amplifire seems to be very agile. When someone left, we had someone else within a week. That was a...
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Value
Amplifire EHR Library is easy to use. We get the whole enchilada for the price we pay in the...
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Relationship, Product
Amplifire could have a more holistic approach in bringing us best practices or things that are...
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Loyalty, Product
From a design standpoint, I would love for Amplifire's platform to have more of a modern look and...
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Relationship
Amplifire's authoring tool is pretty intuitive, and we haven't really had any issues with the...
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Relationship, Value
Amplifire has some opportunities with their upgrades because when new features come out, the vendor...
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Relationship, Operations
Amplifire struggles a bit with keeping promises. They haven't kept up with what is going on in the...
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Relationship, Operations, Product
When a customer first starts out and uses Amplifire's tool to do testing and get more knowledge, the...
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Loyalty
Amplifire's system is working as they say it works. The vendor is doing what they said they would...
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Loyalty, Operations
We began with the vendor when they were fairly new, and we had a lot of growing pains with them and...
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Operations, Product
Amplifire EHR Library is simple and intuitive, but it can be challenging for end users, and people...
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Loyalty, Relationship, Product
We are continuing to expand Amplifire EHR Library. We are taking a couple of new EHR modules, and...
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Relationship
Amplifire's support has been completely seamless for us. If a little blip occurs, they are...
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Operations, Product, Value
We like how easy it is for our trainers to design new modules in the system. We also like how easy...
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Relationship
Amplifire is a very easy vendor to work with. They are very responsive to emails and questions, and...
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Loyalty
Amplifire has already put some of the things I have recommended to them in place, and those things...
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Product
Amplifire EHR Library isn't hard to use, but some people have trouble following directions. Not...
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Operations, Product
For EHR training in particular, Amplifire EHR Library validates knowledge that a caregiver or...
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Relationship
We pay more for Amplifire EHR Library than we do for all of our other learning technologies...
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Operations, Value
Amplifire charges for their training. We don't have another vendor that offers a similar product...
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Product
Amplifire's authoring system is really complex. We have had to create our own complete toolkit with...
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Loyalty, Operations
One of the reasons we were very excited about Amplifire's system in the beginning was that it could...
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Loyalty, Product
In driving tangible outcomes, I don't know that I would say the product is a game changer, but it...
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Relationship
Amplifire is very responsive and collaborative. They are quick to get data and answers to questions,...
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Loyalty, Value
The product is pricey for what we get. It is rooted in brain science, and not a lot of vendors...
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Loyalty, Product
What Amplifire EHR Library does, it does well. It is not trying to be the be-all and end-all in...
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Loyalty
Amplifire has added a tour when we open up our first module, and that tour lasts a short couple of...
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Relationship
I can't think of anything Amplifire hasn't done. Amplifire is really good about support. If they are...
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Product
In Amplifire EHR Library, the learner can see the number of questions more easily. There used to be...
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Product
Amplifire has added a feature where we can insert our own documents and not have them be part of a...
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Value
With Amplifire EHR Library, we don't have a limit to our license. Right now, we pay by every learner...
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Product
I can’t think of anything that doesn’t integrate with Amplifire EHR Library. It is integrated well...
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Product
With Amplifire EHR Library, the only recent upgrade for us has been the AI since v.8 is not out. I...
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Operations
There is definitely a small subset of people who do not like the learning platform. They want to be...
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Operations
I'm very satisfied with Amplifire’s training. They are constantly asking whether they can do more. I...
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Loyalty
We have renewed our contract with Amplifire, and we are increasing our use of Amplifire's content...
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Product
With moving to a dual-track setup, we want every provider to have the option for a self-paced,...
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Loyalty
We didn't look at competitors when we got the system. Our higher-ups saw it as something for some...
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Loyalty, Operations, Product
We do our Amplifire training by loading the modules into our learning management system. We don't go...
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Product
With the look of the Amplifire content, users have to assess how confident they are with their...
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Culture, Value
Having a multiyear contract has advantages and disadvantages, but locking in the price for years...
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Product
Overall, we have been very happy with Amplifire. The Amplifire tools have been very beneficial to...
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Culture
Amplifire’s pricing is a little strange, and it would be nice to have a more flexible plan. We are...
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Relationship
Amplifire’s executives are excellent to work with. The people we work with are so responsive, and if...
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Product
The system takes a while to get used to. Amplifire isn't going to be integrated beyond maybe with...
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Relationship, Operations
I have only had one training interaction with Amplifire, but it was really good. Amplifire's people...
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Value
Driving outcomes is Amplifire's value proposition. I was an Amplifire skeptic going in because I...
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Loyalty
I would like Amplifire EHR Library to be part of our long-term plans, but we don't yet have the...
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Product
There is not much to say about Amplifire. The system is always really solid. Overall, Amplifire EHR...
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Product
Amplifire is good at delivering new technology that meets our needs. We had no issues with the...
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Operations, Product
Because the adaptive learning module is different for people, Amplifire EHR Library is not as...
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Relationship, Operations, Product
We haven't leveraged the EHR for our complete learning plan or for the exhaustive list of our...
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Relationship
What stands out to me about Amplifire’s support team members is their responsiveness. They are very...
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Value
Nothing is free, but we get a high return on the investment. Amplifire stratifies results and gives...
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Loyalty, Relationship
I have recommended Amplifire to other colleagues. My overall satisfaction is high. And Amplifire...
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Relationship
Amplifire is very responsive. When we have meetings and Amplifire says they will do X, Y, and Z,...
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Operations, Product
Amplifire EHR Library really works in terms of taking information that we want to educate our staff...
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Product
We have to do learning modules because of the high-risk nature of the work that we do, so the...
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Operations, Product
Amplifire EHR Library is a different platform with a different methodology. Once a new clinician or...
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Value
I enjoy working with Amplifire. I have been on all different angles of Amplifire EHR Library in...
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Product
The tool is exactly the same as it has been for many years from the end-user perspective. Amplifire...
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Relationship
Amplifire doesn't do as good of a job of getting their clients together as one of our other vendors....
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Operations
We implemented Amplifire EHR Library well. We worked with Amplifire and let them author our first...
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Product
Amplifire EHR Library has beautiful dashboards of our data and lovely heat maps. I know exactly how...
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Value
Amplifire avoids charging with lots of prodding. They wanted to nickel-and-dime us over stuff, but I...
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Relationship
We have worked on integrations between Amplifire EHR Library and another training platform we use....
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Operations, Product
I love Amplifire EHR Library; I’m a huge fan. The tool is freaking brilliant. I truly believe in the...
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Operations
One challenge we faced with Amplifire was with the full integration. They told us they could...
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Operations
Some users had a really difficult time understanding how to explain the new tool to their customers....
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Loyalty, Relationship
Amplifire is very responsive when we have questions. They are a partner, and that is what we look...
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Culture, Loyalty
Amplifier has a marketplace for us to be able to sell the stuff that we make, and the way they frame...
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Product
From a wish-list perspective, Amplifire EHR Library is more of an analytical system. I would love to...
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Product
Amplifire EHR Library stands out because it gives us different insights into learning that we...
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Relationship
To be the most successful with the system, users need to ensure that they have someone who can help...
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Relationship
From a stability standpoint, Amplifire EHR Library has been great. Whenever we have questions, the...
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Operations
For our initial training, I think that the vendor was still figuring out how to have other people...
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Value
Amplifire EHR Library is just a little bit costly for us, especially as we are still recovering from...
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Relationship, Product, Value
We actually have a pretty good relationship with Amplifire. Amplifire EHR Library is a very good...
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Relationship
Amplifire is very responsive. If we send them any emails, they are on it. A couple of the people...
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Loyalty
Amplifire could ensure that the facilities they partner with are engaged and ready to act on the...
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Operations
I need hands-on training for my team, and that isn't something Amplifire is ever going to be able to...
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Product
I have been amazed at how fast Amplifire can turn around products. We had to mold some of their...
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Product
For Amplifire EHR Library, there is a base rate for a certain number of users, and then they adjust...
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Product
Because all the modules function essentially the same, once we have done one module in Amplifire EHR...
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Relationship, Product
The development and other things in Amplifire EHR Library have been great, but there are some...
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Relationship
The leadership team at Amplifire that I have been working with is very good. I have joined them for...
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Value
We have gotten our money's worth with Amplifire EHR Library. It does a good job. It is cheaper than...
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Relationship
There has been some turnover within the Amplifire support staff. I keep meeting new people who have...
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Operations
Our clinicians who are getting help from the system aren't necessarily aware that they are working...
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Loyalty
From a training perspective, Amplifire EHR Library has a very robust dashboard that allows us to go...
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Relationship, Operations, Product
Amplifire doesn't do upgrades. Instead, they do things in the background that may be pushed out to...
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Operations, Product
The system's premise is that it is built on cognitive science, so it only trains people on what they...
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Relationship, Value
Amplifire is a really good partner. They work with users to make sure we are getting what we want...
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Operations
With the training on Amplifire EHR Library, we had a very small sampling of people involved with the...
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Loyalty, Product
Amplifire EHR Library does what we want it to do and what we thought it was going to do. The system...
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Loyalty
The way Amplifire EHR Library compiles information is what sold us on the solution, and from that...
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Relationship
Amplifire EHR Library has been pretty self-sufficient. In terms of support, we have a go-to person...
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Value
The vendor has a model where we can develop content that they don't currently have, license it...
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Loyalty
With Amplifire EHR Library, we can point to data showing that the training for the system takes less...
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Culture, Operations
We had a snafu in Amplifire EHR Library with our training where there was an error in our learning...
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