ThinkAndor Commentary
Filtered view: All

Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CNIO

Loyalty, Product

ThinkAndor has been having a neutral impact because we are not using the solution for its intended...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Loyalty, Value

We are looking for ways to expand ThinkAndor, but we are using carts for virtual care in the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Culture, Relationship, Product

Andor Health has been very transparent about their integration capabilities.

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

ThinkAndor is very user friendly. The physicians, clinicians, nurses, and MAs are very versed, and...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

We believe ThinkAndor has revolutionized how we provide virtual care. The options that it gives us...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We do some virtual nursing. Every hospital has experienced the nursing shortage. Focusing on the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We are experiencing a delay in patient access with registration and are thinking of using ThinkAndor...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

We use another vendor for standard telehealth stuff, but we have switched a lot of that to Andor...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Virtual sitting with ThinkAndor is more secure than with in-person sitters. Because of regulations,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We are thinking about doing virtual sitting with ThinkAndor in the ED. That is the highest level of...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

When we have ideas that involve any kind of integration of our EHR with Teams or that involve video...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

We are doing virtual triage in the ED to extend the hand of a provider to the triage nurse. Many...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

We are doing remote patient monitoring across our hospital to try and reduce readmissions. Data says...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

We plan to expand our use of virtual care. COVID-19 taught us all that some things could have always...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I wonder sometimes with Andor Health whether we are going to get to the point where we have so many...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Andor Health is so accessible. If I called today about some new ideas, they would be there. I would...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

ThinkAndor is superior to any other company I have worked with in this type of space and even in an...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We utilize ThinkAndor in several areas, including remote patient monitoring. We have patients with...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

ThinkAndor uberizes the relationship between providers and patients, and that is unique to...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We looked at a lot of the players on the market, but nobody else had a customizable product, so we...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Andor Health follows through on the majority of things they promise, and if they can't, they work...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Andor Health’s support team has been pretty solid. They are very accessible. We can pick up a phone...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

What is pretty cool about ThinkAndor is that it has AI embedded into it, so it drives our virtual...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The devices are not provided by Andor Health. We acquired them on our own, but nonetheless, they are...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

We have a situation, and the vendor has been a partner in experimenting with different things and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

The vendor provides excellent support and an excellent product. They are a true partner rather than...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Product

The main challenge is internal operations at our organization.

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

ThinkAndor is a huge platform, so users can do a lot of different things on it. However, the vendor...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Andor Health does a good job of helping with upgrades. Sometimes the testing in their test lab...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We would like to see Andor Health offer a little more training. That is an area of opportunity for them....

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Andor Health has some AI in the platform. The AI is evolving, so some of the AI that is there to...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

ThinkAndor is definitely driving tangible outcomes where we are able to remotely perform virtual...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

There were some items that Andor Health had to work through when they were purely with Microsoft,...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The Andor Health solution allows us to use our own equipment and not prioprietary equipment. We are...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have recommended the system for organizations that want things out of the box that other...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Andor Health has a lot of potential, but they are very unorganized. They grew really fast, and they...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We are struggling with the system. It is fine out of the box. However, the vendor works with us to...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

The thing about ThinkAndor is that it is a huge platform, so users can do a lot of different things...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

We have a certain situation, and the vendor has been a partner to us in experimenting with different...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Andor Health implements quite quickly and also works with us and at our pace. We have gotten a lot...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The training from the vendor has all been very good, and we have adopted a lot of things. The vendor...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

We are totally aligned with the vendor and really buy into their vision. They are with us to fully...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

From the introduction, ThinkAndor has been very seamless. We are using a Bluetooth hub that connects...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

As we have used ThinkAndor, we have seen that we are able to improve our outreach to our consumers....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

It would be beneficial for Andor Health to improve their change control process and make sure things...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

We love working with Andor Health because they are able to meet a lot of our unique needs. They are...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

We have encountered some bumps in the road when we have used the platform. Doing our testing before...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

ThinkAndor integrates with our EHR, and the ability to electronically collect information and data...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product, Value

We aren't currently using a lot of the vendor's AI, but we have seen how they have integrated AI...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Our account executive who works with us is wonderful and meets with us on a regular basis. They...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Nobody is perfect, but for the most part, the vendor keeps their promises. We have actually done a...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Value

The vendor has helped us with a lot of custom, one-off stuff that we have wanted to do. The vendor...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Value

We have been very happy with the vendor’s implementation services. The services have been great. The...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Value

The vendor has helped us with a lot of custom, one-off stuff that we have wanted to do. The vendor...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Value

We have been very happy with the vendor’s implementation services. The services have been great. The...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Nobody is perfect, but for the most part, the vendor keeps their promises. We have actually done a...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

ThinkAndor has more functionality than other solutions, and with more functionality, people can get...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Andor Health is always delivering something new. Every time we ask for something, they have already...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

It is nice that Andor Health is still a small shop. We know the support staff by name. They are very...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Andor Health has very concierge-like service, meaning they allow us to customize some of the...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Value

We are using the system to decrease readmissions, and we can contact patients with the system after...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Operations

The vendor did their initial training for us, and that got us to the point where we were able to...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Operations

We didn't have any problems at all with the system's implementation. It was one of the easiest...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The product was better than we expected. We thought that there would be times when its screens would...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

Andor Health has great support. They are a phone call and an immediate answer away. We don't have to...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

The vendor's solutions have to be good. They can't just be a thought; they have to be seamless. That...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

We haven't asked the vendor for anything that they haven't been able to do yet. The product works...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty

We have used some of the vendor's other solutions, and those solutions are easy to integrate. When...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

What I love about Andor Health is their openness and willingness to continually improve. And they do...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations

We had some challenges that Andor Health needed to work through, so the implementation took a little...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations

Initially, I felt like the training was not enough. The system was really user friendly, but I...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Product

All the upgrades are made in real time and are very easy. They look effortless to the end users, so...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty

We can provide more scalable and affordable care for patients because we can take multiple...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

ThinkAndor is easy for providers and patients. We can use ThinkAndor fully integrated with our EHR...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

ThinkAndor has brought our costs down considerably. The cost of the solution is not insignificant;...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Value

Andor Health does as well as or better than most vendors at keeping promises, and Andor Health...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I would tell Andor Health to continue to make sure they have adequate resources. When we are going...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Andor Health does very well in partnering with us on integration. ThinkAndor is fully integrated...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

There are some areas where ThinkAndor is not fully built out, but we are working with the vendor on...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Another provider can initiate a consultation, and I have the ability through ThinkAndor to get into...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I am grateful for smartphone technology. It is so easy to use ThinkAndor to take care of people and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

We had a homegrown solution that was great when it was built, but it was pretty clunky, and I was...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

We have had a very collaborative approach with Andor Health. They have been fun to work with because...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product, Value

ThinkAndor lets me work more efficiently because I can pull the information that I need in real...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product

ThinkAndor is the best virtual care platform out there.

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

I am a big fan of Andor Health; they are very cooperative. I don't know whether the vendor is great...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

We have had no issues with ThinkAndor. The product is adopted and being used happily. ThinkAndor is...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Andor Health’s support team is not perfect every time. At times, we have to wait for answers because...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

With ThinkAndor, we can get ADT information and other information about our membership, both in and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

Andor Health has done a fair share of things as a courtesy to us, so our experience is quite the...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We have had a great partnership with Andor Health, and I don’t expect anything to change. The...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations

The training and implementation have been very good since we did the delivery work. Andor Health has...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Value

What Andor Health charges for ThinkAndor is very reasonable. If I do find that they have given me a...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We have a routine cadence with Andor Health’s development team and executive team just to talk...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Andor Health is one of the new developing companies that we have worked with. They have actually...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF