ThinkAndor Commentary
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Schafer Jackson
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KLAS Research Director - Schafer Jackson
 
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User Commentary

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Manager

Relationship

Andor has great leadership people who are very responsive, nimble, thoughtful, and receptive to...

Jul 2024
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Manager

Relationship

Andor Health is creative; it is a challenge for a company like Andor Health to integrate their...

Jul 2024
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Director

Relationship

Andor Health sometimes takes a little longer on promises than they anticipate. We are working with...

Jun 2024
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VP/Other Executive

Loyalty

There is always a concern when we try to replace something. But every time we use ThinkAndor to...

May 2024
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VP/Other Executive

Product

We are using ThinkAndor for all our virtual visits now because it is much easier to get the...

May 2024
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VP/Other Executive

Product, Value

ThinkAndor's virtual nursing is actually saving our floor nurses a few hours per shift based on...

May 2024
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VP/Other Executive

Product, Value

We are doing virtual rounding; more and more teams are doing that. Obviously, that just makes the...

May 2024
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VP/Other Executive

Product

We had a provider in triage virtually with ThinkAndor. We actually have a physical provider in...

May 2024
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VP/Other Executive

Value

Andor Health absolutely avoids charging for every little thing. That is one of the best things about...

May 2024
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VP/Other Executive

Operations

Andor Health's training and implementation depend on what the product is, but a particular person...

May 2024
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VP/Other Executive

Product

The thing that ThinkAndor does better than any other software that I have seen is integrate with...

May 2024
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VP/Other Executive

Relationship

The vendor's executive team is very hands on, so their involvement is one of their strengths.

May 2024
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Manager

Culture, Value

Andor Health is fair with their pricing and charging, and we have direct executive input from them.

Mar 2024
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Manager

Relationship

We haven’t had any issues with Andor Health keeping their promises. It was an innovation project,...

Mar 2024
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Manager

Relationship

Andor Health is growing really fast, so my concern is that they ensure that they scale appropriately...

Mar 2024
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CNIO

Loyalty, Product

ThinkAndor has been having a neutral impact because we are not using the solution for its intended...

Feb 2024
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CNIO

Loyalty, Value

We are looking for ways to expand ThinkAndor, but we are using carts for virtual care in the...

Feb 2024
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CNIO

Culture, Relationship, Product

Andor Health has been very transparent about their integration capabilities.

Feb 2024
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CEO/President

Product

ThinkAndor is very user friendly. The physicians, clinicians, nurses, and MAs are very versed, and...

Jan 2024
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CEO/President

Product

We believe ThinkAndor has revolutionized how we provide virtual care. The options that it gives us...

Jan 2024
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VP/Other Executive

Product

We do some virtual nursing. Every hospital has experienced the nursing shortage. Focusing on the...

Dec 2023
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VP/Other Executive

Product

We are experiencing a delay in patient access with registration and are thinking of using ThinkAndor...

Dec 2023
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VP/Other Executive

Loyalty, Product

We use another vendor for standard telehealth stuff, but we have switched a lot of that to Andor...

Dec 2023
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VP/Other Executive

Product

Virtual sitting with ThinkAndor is more secure than with in-person sitters. Because of regulations,...

Dec 2023
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VP/Other Executive

Product

We are thinking about doing virtual sitting with ThinkAndor in the ED. That is the highest level of...

Dec 2023
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VP/Other Executive

Product, Value

When we have ideas that involve any kind of integration of our EHR with Teams or that involve video...

Dec 2023
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VP/Other Executive

Product, Value

We are doing virtual triage in the ED to extend the hand of a provider to the triage nurse. Many...

Dec 2023
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VP/Other Executive

Product, Value

We are doing remote patient monitoring across our hospital to try and reduce readmissions. Data says...

Dec 2023
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VP/Other Executive

Loyalty, Product

We plan to expand our use of virtual care. COVID-19 taught us all that some things could have always...

Dec 2023
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VP/Other Executive

Relationship

I wonder sometimes with Andor Health whether we are going to get to the point where we have so many...

Dec 2023
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VP/Other Executive

Relationship

Andor Health is so accessible. If I called today about some new ideas, they would be there. I would...

Dec 2023
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VP/Other Executive

Relationship, Product

ThinkAndor is superior to any other company I have worked with in this type of space and even in an...

Dec 2023
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Director

Product

We utilize ThinkAndor in several areas, including remote patient monitoring. We have patients with...

Dec 2023
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Director

Product

ThinkAndor uberizes the relationship between providers and patients, and that is unique to...

Dec 2023
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Director

Loyalty

We looked at a lot of the players on the market, but nobody else had a customizable product, so we...

Dec 2023
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Director

Relationship

Andor Health follows through on the majority of things they promise, and if they can't, they work...

Dec 2023
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Director

Relationship

Andor Health’s support team has been pretty solid. They are very accessible. We can pick up a phone...

Dec 2023
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Director

Product

What is pretty cool about ThinkAndor is that it has AI embedded into it, so it drives our virtual...

Dec 2023
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Director

Product

The devices are not provided by Andor Health. We acquired them on our own, but nonetheless, they are...

Dec 2023
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CMIO

Relationship

We have a situation, and the vendor has been a partner in experimenting with different things and...

Nov 2023
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CMIO

Relationship

The vendor provides excellent support and an excellent product. They are a true partner rather than...

Nov 2023
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CMIO

Relationship, Product

The main challenge is internal operations at our organization.

Nov 2023
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CMIO

Relationship

ThinkAndor is a huge platform, so users can do a lot of different things on it. However, the vendor...

Nov 2023
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Director

Relationship, Operations

Andor Health does a good job of helping with upgrades. Sometimes the testing in their test lab...

Oct 2023
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Director

Operations

We would like to see Andor Health offer a little more training. That is an area of opportunity for them....

Oct 2023
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Director

Product

Andor Health has some AI in the platform. The AI is evolving, so some of the AI that is there to...

Oct 2023
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Director

Value

ThinkAndor is definitely driving tangible outcomes where we are able to remotely perform virtual...

Oct 2023
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Director

Loyalty, Relationship

There were some items that Andor Health had to work through when they were purely with Microsoft,...

Oct 2023
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(0)
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Director

Product

The Andor Health solution allows us to use our own equipment and not prioprietary equipment. We are...

Oct 2023
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Director

Product

We have recommended the system for organizations that want things out of the box that other...

Oct 2023
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Director

Relationship

Andor Health has a lot of potential, but they are very unorganized. They grew really fast, and they...

Oct 2023
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Director

Relationship, Product

We are struggling with the system. It is fine out of the box. However, the vendor works with us to...

Oct 2023
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CMIO

Relationship

The thing about ThinkAndor is that it is a huge platform, so users can do a lot of different things...

Sep 2023
||
(0)
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CMIO

Relationship

We have a certain situation, and the vendor has been a partner to us in experimenting with different...

Sep 2023
||
(0)
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Director

Relationship, Product

Andor Health implements quite quickly and also works with us and at our pace. We have gotten a lot...

Aug 2023
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Director

Operations

The training from the vendor has all been very good, and we have adopted a lot of things. The vendor...

Aug 2023
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Director

Loyalty, Relationship

We are totally aligned with the vendor and really buy into their vision. They are with us to fully...

Aug 2023
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(0)
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Director

Product

From the introduction, ThinkAndor has been very seamless. We are using a Bluetooth hub that connects...

Aug 2023
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VP/Other Executive

Product, Value

As we have used ThinkAndor, we have seen that we are able to improve our outreach to our consumers....

Aug 2023
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VP/Other Executive

Relationship, Product

It would be beneficial for Andor Health to improve their change control process and make sure things...

Aug 2023
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VP/Other Executive

Relationship, Product

We love working with Andor Health because they are able to meet a lot of our unique needs. They are...

Aug 2023
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VP/Other Executive

Operations, Product

We have encountered some bumps in the road when we have used the platform. Doing our testing before...

Aug 2023
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VP/Other Executive

Product, Value

ThinkAndor integrates with our EHR, and the ability to electronically collect information and data...

Aug 2023
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VP/Other Executive

Loyalty, Product, Value

We aren't currently using a lot of the vendor's AI, but we have seen how they have integrated AI...

Aug 2023
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VP/Other Executive

Relationship

Our account executive who works with us is wonderful and meets with us on a regular basis. They...

Aug 2023
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