ThinkAndor
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Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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Chief Innovation Officer

We have to ask for coding assistance to make any changes. Sometimes Andor Health charges us and...

Jan 2022
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(0)
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Chief Innovation Officer

Andor Health's service people don't know enough about the software to help make it work. That is...

Jan 2022
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(0)
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Chief Innovation Officer

Andor Health fixes something and something else breaks. The product is not bulletproof or mature yet....

Jan 2022
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(0)
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Chief Innovation Officer

The implementation was supposed to be quick, but it took a long time. The integration wasn’t there...

Jan 2022
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(0)
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Chief Innovation Officer

We decided not to use ThinkAndor and to go with Epic’s solution instead.

Jan 2022
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(0)
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Director

Our experience with Andor Health has been painful. It took us a few attempts to go live after...

Dec 2021
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Director

Andor Health creates pain points instead of reducing them. It is like pulling teeth to get different...

Dec 2021
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Director

When we switched platforms, we did a lot of the leading as it related to the cutover plan, and we...

Dec 2021
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Director

Andor Health is young, and they have potential. The vendor executives have been involved, and that...

Dec 2021
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CEO/President

We started using telemedicine platforms at the start of the COVID-19 pandemic. To be honest, my...

Dec 2021
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CEO/President

The vendor's customer service people are very receptive. They are just a phone call away, and they...

Dec 2021
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CEO/President

If I am not ready to see my patients in ThinkAndor, then my patients have options. With other...

Dec 2021
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CEO/President

One neat thing about the system that I really enjoy and that my patients appreciate is that I can...

Dec 2021
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(0)
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CEO/President

If my patient is in the hospital, I will get a text message from the vendor that tells me that my...

Dec 2021
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(0)
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CEO/President

We have received more than our money's worth from the product. We have used other solutions and had...

Dec 2021
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CEO/President

ThinkAndor is a very user-friendly solution. It is simple, and it doesn't require much training. Our...

Dec 2021
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CEO/President

Every upgrade that we have done with the vendor since we started on ThinkAndor has significantly...

Dec 2021
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CIO

Andor Health's technology is cutting edge. It is stable, and they are flexible with their customers....

Dec 2021
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CIO

I get a lot from our agreement with Andor Health. What they do is measurable, and with our use...

Dec 2021
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CIO

We have been working with Andor Health for a while now, and we keep doing different use cases and...

Dec 2021
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CIO

The vendor will just turn things on to implement them. Since the product is in the cloud, the...

Dec 2021
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CIO

The product is continuing to evolve and mature to meet our needs. The product is getting better and...

Dec 2021
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CIO

The vendor executives are involved with us and what we are doing. I don't get any complaints.

Dec 2021
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(0)
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CIO

With ThinkAndor, we are able to curate a lot of different admission discharge data from several...

Nov 2021
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CIO

Before deciding on Andor Health, we looked at a couple of vendors that we are currently sourcing a...

Nov 2021
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CIO

In terms of care coordination and the transitions of care piece, ThinkAndor is definitely a key part...

Nov 2021
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CIO

There have been some small spillages in timelines and things like that with Andor Health's...

Nov 2021
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CIO

I haven’t heard any complaints about ThinkAndor from our users. From what I have seen and when I...

Nov 2021
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CIO

We have a good Batline into Andor Health, and I don’t think we have ever had an issue with getting...

Nov 2021
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(0)
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CIO

I have spent some good time with Andor Health’s executives, and they have been great. Andor Health...

Nov 2021
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CIO

We measure every time we find a case that is actionable and changes some outcome, and that has been...

Nov 2021
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Director

ThinkAndor meets a large portion of our needs.

Nov 2021
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