ThinkAndor
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Subject Expert
Schafer Jackson
Research Director
Commentary Summary
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User Commentary
We have to ask for coding assistance to make any changes. Sometimes Andor Health charges us and...
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Andor Health's service people don't know enough about the software to help make it work. That is...
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Andor Health fixes something and something else breaks. The product is not bulletproof or mature yet....
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The implementation was supposed to be quick, but it took a long time. The integration wasn’t there...
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We decided not to use ThinkAndor and to go with Epic’s solution instead.
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Our experience with Andor Health has been painful. It took us a few attempts to go live after...
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Andor Health creates pain points instead of reducing them. It is like pulling teeth to get different...
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When we switched platforms, we did a lot of the leading as it related to the cutover plan, and we...
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Andor Health is young, and they have potential. The vendor executives have been involved, and that...
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We started using telemedicine platforms at the start of the COVID-19 pandemic. To be honest, my...
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The vendor's customer service people are very receptive. They are just a phone call away, and they...
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If I am not ready to see my patients in ThinkAndor, then my patients have options. With other...
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One neat thing about the system that I really enjoy and that my patients appreciate is that I can...
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If my patient is in the hospital, I will get a text message from the vendor that tells me that my...
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We have received more than our money's worth from the product. We have used other solutions and had...
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ThinkAndor is a very user-friendly solution. It is simple, and it doesn't require much training. Our...
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Every upgrade that we have done with the vendor since we started on ThinkAndor has significantly...
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Andor Health's technology is cutting edge. It is stable, and they are flexible with their customers....
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I get a lot from our agreement with Andor Health. What they do is measurable, and with our use...
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We have been working with Andor Health for a while now, and we keep doing different use cases and...
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The vendor will just turn things on to implement them. Since the product is in the cloud, the...
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The product is continuing to evolve and mature to meet our needs. The product is getting better and...
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The vendor executives are involved with us and what we are doing. I don't get any complaints.
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With ThinkAndor, we are able to curate a lot of different admission discharge data from several...
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Before deciding on Andor Health, we looked at a couple of vendors that we are currently sourcing a...
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In terms of care coordination and the transitions of care piece, ThinkAndor is definitely a key part...
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There have been some small spillages in timelines and things like that with Andor Health's...
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I haven’t heard any complaints about ThinkAndor from our users. From what I have seen and when I...
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We have a good Batline into Andor Health, and I don’t think we have ever had an issue with getting...
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I have spent some good time with Andor Health’s executives, and they have been great. Andor Health...
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We measure every time we find a case that is actionable and changes some outcome, and that has been...
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ThinkAndor meets a large portion of our needs.
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