Updox Telehealth Commentary
Filtered view: All
Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
We do virtual visits with patients through Updox's system, but to put in documentation, we have to...
Login or Create an Account to see details.
Loyalty
Updox is part of our long-term plans, but right now, we are not really getting reimbursed for...
Login or Create an Account to see details.
Relationship
During the pandemic, we had to have a solution for telehealth. We had been using Updox’s faxing...
Login or Create an Account to see details.
Loyalty, Product
Some practices have requests that don't meet the needs of everyone. What we need to do is maybe...
Login or Create an Account to see details.
Product
I would like to see transcription added to Updox Telehealth. If the solution could actually...
Login or Create an Account to see details.
Value
Updox is fantastic, and having it linked to my EHR makes my life infinitely easier. Also, because it...
Login or Create an Account to see details.
Product
Updox's system has an easy-to-use IT interface, and the telehealth solution is great. The vendor...
Login or Create an Account to see details.
Product
I like that with Updox Telehealth, users can have one link and client. It will be the same link...
Login or Create an Account to see details.
Relationship, Product
In Updox Telehealth, it is complicated to bring people in. For example, if I were in a session with...
Login or Create an Account to see details.
Relationship, Product
One issue I have with Updox Telehealth is that if I am with a client who is using Updox Telehealth...
Login or Create an Account to see details.
Product
We basically have Updox Telehealth for any patients who cannot get to our clinic. On any given day,...
Login or Create an Account to see details.
Operations
Our implementation was very simple and easy. That was a one-time thing and not a very long process....
Login or Create an Account to see details.
Operations, Product
The system's ease of use is the number-one reason that I like Updox Telehealth. The system is a good...
Login or Create an Account to see details.
Relationship, Operations, Product
Sometimes, I would like to go into someone's account in the system and make some changes without the...
Login or Create an Account to see details.
Product, Value
I am really satisfied with the system. I like it, and it serves its purpose. I am grateful that we...
Login or Create an Account to see details.
Relationship
I have never had to use Updox's web support because the system always has very clear information....
Login or Create an Account to see details.
Product
I love Updox Telehealth and its simplicity. The system is simple and user friendly for my staff...
Login or Create an Account to see details.
Value
With Updox, it seems like there is a higher price every month. The vendor is really getting to the...
Login or Create an Account to see details.
Product
I use Updox Telehealth when I want to do a virtual visit with the patient, and it works really well...
Login or Create an Account to see details.
Relationship
I don't know whether the issue is on Updox or the user's internet or whatever, but sometimes the...
Login or Create an Account to see details.
Product
We would like to be able to transfer notes from our EHR to Updox Telehealth, but maybe we can do...
Login or Create an Account to see details.
Product
On the text messages in Updox Telehealth, we were only allowed so many characters, and that killed...
Login or Create an Account to see details.
Loyalty
We are going to replace Updox Telehealth so that everything will be under one platform, and...
Login or Create an Account to see details.
Relationship
Updox’s support was not good. I tried to reach out to schedule an appointment to talk about...
Login or Create an Account to see details.
Value
The initial pricing model we received was concomitant, and the cost has since become prohibitive for...
Login or Create an Account to see details.
Relationship
We don't have an account logon with Updox. We have to go through the customer service team to make...
Login or Create an Account to see details.
Product
When Updox Telehealth works, the quality is good, and the system is easy to use. But our issue is...
Login or Create an Account to see details.
Product
It really bothers me that invitations go out to birth names rather than preferred names. We have...
Login or Create an Account to see details.
Product
Our patients struggle with the text messages that we send out from Updox Telehealth. Some of those...
Login or Create an Account to see details.
Relationship
A big problem with Updox Telehealth is with the summary of sessions. The system will say that the...
Login or Create an Account to see details.
Product
The system is pretty stable. I have seen people have more problems getting into another system. At...
Login or Create an Account to see details.
Relationship, Product
Updox Telehealth doesn't have a chat feature that will allow us to type in real time with a client....
Login or Create an Account to see details.
Loyalty, Product
For one user, the system will be great and easy to manage. However, it is a little tricky to bring...
Login or Create an Account to see details.
​
Featured Reports
Preferences