Arcadia.io Value-Based Care Managed Services
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Bradley Hunter
Research Director
KLAS Research Director - Bradley Hunter
 
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User Commentary

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VP/Other Executive

Arcadia.io has been engaged throughout our project, and we have been very pleased so far. Of the...

May 2022
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VP/Other Executive

Arcadia.io is very clear on what they are going to charge and what is included in the fees we pay....

May 2022
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VP/Other Executive

We would like to see more expertise in terms of how Arcadia.io is administering the contract and...

May 2022
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Director

Arcadia's service is excellent. They are timely in their communication, and if they can't answer our...

Jan 2022
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VP/Other Executive

Everything has been very positive thus far. Arcadia.io has done really well. We haven't missed...

Dec 2021
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VP/Other Executive

The Arcadia.io team has been very knowledgeable. They know the market incredibly well. They have...

Dec 2021
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VP/Other Executive

There are a couple of really strong staff members, and I don’t have a negative opinion on the rest...

Dec 2021
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VP/Other Executive

We have access to the executives we need at Arcadia.io. There hasn't been a barrier.

Dec 2021
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VP/Other Executive

There were a couple of missing things here and there in the contracting phase. If there were greater...

Dec 2021
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VP/Other Executive

We chose Arcadia.io because of their prices and reputation. We did reference checks, and Arcadia.io...

Dec 2021
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VP/Other Executive

There are very limited options in the market. Besides Arcadia.io, the options include going with...

Dec 2021
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Manager

The firm always goes above and beyond to make sure we have all the information we need. If something...

Dec 2021
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Director

Arcadia.io definitely has a solid team, and they are a solid company. They seem to have access to...

Nov 2021
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Director

Arcadia.io offers some very complex reporting as a service, but it comes at a cost. The vendor...

Nov 2021
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Director

In most scenarios, Arcadia.io does a good job of evaluating a request, presenting all available...

Nov 2021
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Director

I would like it if Arcadia.io’s services were a little bit more cost effective at times. There have...

Nov 2021
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Director

Overall, Arcadia.io executes tasks correctly and efficiently, but there is still a margin of human...

Nov 2021
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Director

Arcadia.io makes their executives and teams available for questions and answers. If I needed someone...

Nov 2021
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COO

The challenge is that there are services we are hoping to get for what we are paying, but we are not...

Nov 2021
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COO

There are some technological and analytical capabilities that Arcadia.io is lacking. If they had...

Nov 2021
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COO

The leadership team and the individuals we work with that service our account are all wonderful people....

Nov 2021
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Director

There is an administrative fee that is prenegotiated and baked in. I don't see that as...

Nov 2021
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Director

I would hire Arcadia.io again, but the caveat is that it would almost be good to hire them again as...

Nov 2021
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VP/Other Executive

I have worked closely with executives from Arcadia.io. The executive leadership is willing to dive...

Nov 2021
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VP/Other Executive

Arcadia.io's utilization management nurses were a little weak. We spoke with executives, and we were...

Nov 2021
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CEO/President

Arcadia.io meets our expectations. We know the actions that Arcadia.io is taking, and they report...

Nov 2021
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Director

Arcadia.io is responsive and collaborative, and they seem engaged. They definitely have been a good...

Nov 2021
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Director

Some of the analytics and information that we try to get or build are sluggish at times, but we have...

Nov 2021
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Director

We are trying to assess things right now based on the way the plan is performing. Arcadia.io's...

Nov 2021
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Director

It has been several years, and we are still running at a loss. We still have contracts out there...

Nov 2021
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Director

We have looked at potentially renegotiating or changing the structure between us and Arcadia.io. We...

Nov 2021
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Manager

I would like other providers to know that even if they don't see everything out of the gate, they...

Nov 2021
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VP/Other Executive

There is no question about whether I would buy Arcadia.io's services again. Arcadia.io has been a...

Jul 2021
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VP/Other Executive

The firm's nurses that do the care management for my group aren't as aggressive as they could be at...

Jul 2021
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VP/Other Executive

What puts Arcadia.io at the forefront is their full-service data analytics platform. We just don't...

Jul 2021
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VP/Other Executive

As the firm continues to grow, they need to make sure that they scale accordingly so that they keep...

Jul 2021
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