Arcadia.io Value-Based Care Managed Services Comments

 
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Value-Based Care Managed Services 2019: Which Vendor's Profile and Performance Match Your VBC Needs?
Value-Based Care Managed Services 2019:
Which Vendor's Profile and Performance Match Your VBC Needs?
January 2020
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Manager

Project Results

Arcadia.io helped us after the arrangement with our previous vendor fell through. If we are working...

Jan 2020
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Manager

Tools and Methodology

I call anyone that wants to contract with Arcadia.io and tell them our story. Not many people can...

Jan 2020
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Manager

Relationship

Arcadia.io's executives are still involved. The vendor does what they can, and they don't...

Jan 2020
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Manager

People and Knowledge

Arcadia.io needs to help with nursing, but they are aware of that. Arcadia.io's nurses aren't as...

Jan 2020
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Director

Relationship

The Arcadia executives seem to be very involved and engaged with the users.

Jan 2020
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Director

Tools and Methodology

Arcadia could definitely do better in terms of partnership. It doesn't seem like a lot of their...

Jan 2020
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Director

People and Knowledge

Arcadia met our expectations. There was some fluctuation that got in the way of execution. The...

Jan 2020
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Manager

Tools and Methodology

Arcadia is open to working with our organization's nuances. When there is something that doesn't fit...

Nov 2019
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Manager

Relationship

Just like any organization, Arcadia has certain individuals who are superstars. Everyone else is...

Nov 2019
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Manager

Relationship

I appreciate Arcadia's willingness to engage with us and give us their time. Arcadia makes time for...

Nov 2019
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VP/Other Executive

Tools and Methodology

Arcadia exceeds my expectations. I wanted Arcadia to do a certain projection so that I could see how...

Oct 2019
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VP/Other Executive

Relationship

Everything I have to say about Arcadia is positive. Their senior leadership members have been very...

Oct 2019
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VP/Other Executive

Other Observations

Arcadia is at risk with us on our covered lives. There are performance indicators. If Arcadia...

Oct 2019
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VP/Other Executive

Relationship

I have no plans to replace Arcadia. They have given us no reason to. Arcadia treats us like a large...

Oct 2019
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VP/Other Executive

ROI and Cost

Arcadia avoids charging for every little thing, and I appreciate that very much. They do not...

Oct 2019
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VP/Other Executive

Tools and Methodology

I would rate Arcadia's strategic ability slightly lower than other areas because I come to Arcadia...

Oct 2019
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VP/Other Executive

Tools and Methodology

We were introduced to Arcadia.io several years ago, and they proved that they could integrate...

Oct 2019
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VP/Other Executive

Relationship

Arcadia.io has kept their promises to a high degree. They have missed some things, but they are...

Oct 2019
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VP/Other Executive

ROI and Cost

Arcadia.io has attempted to nickel-and-dime us over the course of our relationship. When we see them...

Oct 2019
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VP/Other Executive

Tools and Methodology

There were some Arcadia.io people that weren't as effective as they needed to be. There were some...

Oct 2019
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VP/Other Executive

Tools and Methodology

Arcadia.io is very engaged strategically with us, and they always have been. The foundation of our...

Oct 2019
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VP/Other Executive

Project Results

Our engagement with Arcadia.io is definitely highly complex. The process turned out fairly well, but...

Oct 2019
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VP/Other Executive

Relationship

Arcadia is one of our core vendors and partners in terms of our overall population health data...

Oct 2019
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VP/Other Executive

Tools and Methodology

We are always engaged with Arcadia on a number of projects. Arcadia is very nimble and adapts to our...

Oct 2019
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VP/Other Executive

Project Results

Arcadia is absolutely fundamental to our business. Without them and their data services giving us...

Oct 2019
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VP/Other Executive

Tools and Methodology

As a midsize company that is continuing to grow, Arcadia could focus on expanding their resources...

Oct 2019
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CFO

Tools and Methodology

In terms of technology, things with Arcadia are going more slowly than I would like. I think the...

Oct 2019
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CFO

Project Results

We had pretty high expectations, and there is no expectation the vendor didn't meet; they exceeded...

Oct 2019
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CFO

Tools and Methodology

Arcadia is processing our claims for us, but we have had some trouble with the managed service side...

Oct 2019
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COO

People and Knowledge

Arcadia provides a lot of the data that a payer requires from us. If there are any questions that...

Oct 2019
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COO

People and Knowledge

Arcadia has some extremely knowledgeable and talented folks. We have worked with the firm for a long...

Oct 2019
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COO

Tools and Methodology

Arcadia is thorough and executes things well. They administer the plan and follow up on...

Oct 2019
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COO

Relationship

I would recommend Arcadia and be willing to serve as a positive reference for them. Any relationship...

Oct 2019
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VP/Other Executive

Tools and Methodology

Arcadia.io is timely, and their service goes deeper than what we have gotten before regarding...

Oct 2019
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VP/Other Executive

Project Results

Arcadia.io has certainly brought in advanced analytics more than other vendors, so we get a lot of...

Oct 2019
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VP/Other Executive

Relationship

Overall, Arcadia.io has been strong. There is an opportunity to get more advice from them on best...

Oct 2019
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VP/Other Executive

Relationship

More often than not, Arcadia.io has exceeded our expectations. They have done a good job, and we...

Oct 2019
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VP/Other Executive

Relationship

Arcadia.io has a lot of data, but we would like more consultative advice. They have tried to sell us...

Oct 2019
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VP/Other Executive

Relationship

Arcadia.io's regional folks are very involved with us, but I don't know the national folks.

Oct 2019
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CMO

Sales and Contracting

Arcadia meets some of our expectations. Arcadia has met the deadlines outlined in our contract....

Oct 2019
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CMO

People and Knowledge

The quality of Arcadia's staff is hit or miss. Our on-site person is really great. The leader of...

Oct 2019
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CMO

Tools and Methodology

Arcadia's strategy is really solid. Their compass is set in the right direction. But the execution...

Oct 2019
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Director

Relationship

Arcadia is very responsive. We have a dedicated resource who we talk to frequently. Whether we have...

Oct 2019
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Director

Relationship

The Arcadia executives are reachable, but we haven’t had to reach too far. When executives go on...

Oct 2019
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Director

Tools and Methodology

Arcadia has an incredible strategic ability, and that could go much further if there were a...

Oct 2019
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Director

Tools and Methodology

Arcadia has always met our time frames. We really don’t have any problems with the company. Arcadia...

Oct 2019
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VP/Other Executive

Other Observations

We have some opportunities with the data-analytics tool to drive our outcomes a little bit further....

Jul 2019
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VP/Other Executive

Relationship

Arcadia.io has been a little bit more responsive and timelier with requests. The vendor has listened...

Jul 2019
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COO

Tools and Methodology

For managed services, that is half the battle. We have run into a few issues with our integration,...

Jul 2019
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COO

Tools and Methodology

When we first engaged with Arcadia, there weren’t a lot of vacations taken by the resources, and I...

Jul 2019
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COO

Tools and Methodology

Arcadia has put forth an ongoing effort to continually integrate our data. Their strengths are that...

Jul 2019
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COO

Relationship

Arcadia is still a very agile vendor, and we hope that they remain so. We have spent an enormous...

Jul 2019
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COO

Tools and Methodology

The local director for Arcadia is directly involved with us. There are a number of clients, and the...

Jan 2019
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COO

Project Results

One of the things Arcadia helped us with was negotiating with our physicians. One of the challenges...

Jan 2019
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COO

Project Results

We outsource a lot of our managed care functions to Arcadia. They do our claims processing and...

Jan 2019
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COO

Project Results

Arcadia provided a lot of data to help us figure out that in order to get further fee concessions,...

Jan 2019
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COO

Project Results

Transparency with providers is a good thing, and Arcadia was our partner in that endeavor. As we...

Jan 2019
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COO

Project Results

Overall, we are really happy with the job Arcadia is doing for us. I love what they do in terms of...

Jan 2019
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COO

Win/Loss - Why they were selected (by current clients)

We acquired an association that worked with Sage Technologies, which was eventually acquired by...

Jan 2019
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CMO

Future Outlook

We have been working with Arcadia since they were Sage Technologies. Once they became Arcadia, the...

Oct 2018
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CMO

Other Observations

Before working with Arcadia, we worked with another vendor and realized that they didn’t have the...

Oct 2018
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CMO

Project Results

We are still getting out of the gate with Arcadia. We have been able to leverage their ability to...

Oct 2018
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CMO

Future Outlook

Arcadia aspires to have standardized reports based on the Tableau platform. They want their...

Oct 2018
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CMO

Project Results

Annual wellness visits have been a huge focus of ours, and Arcadia has been a huge facilitator by...

Oct 2018
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CMO

Other Observations

As of today, we are probably halfway to having the kind of relationship with Arcadia that would make...

Oct 2018
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CMO

Other Observations

Arcadia doesn’t put on the same shenanigans as other vendors. They are pretty clear about what their...

Oct 2018
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CMO

Other Observations

The things that Arcadia delivers are usually delayed. They seem above average on living up to their...

Oct 2018
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CMO

Other Observations

We haven’t made Arcadia our life partner in population health services yet because we aren’t sure...

Oct 2018
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CMO

Project Results

We don’t expect that our relationship with Arcadia will be perfect. There is no perfect situation...

Oct 2018
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CMO

Sales and Contracting

We pay a lot of money for Arcadia’s services, and I worry that we aren’t getting what was...

Oct 2018
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COO

Project Results

Arcadia was helpful and flexible and was a willing partner. The unique thing about Arcadia is that...

Oct 2018
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COO

People and Knowledge

Arcadia did a good job of bringing in the right skill set and knowledge. And they were helpful from...

Oct 2018
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COO

Project Results

Arcadia helped us know which physicians are good and which are bad. Arcadia helped us set up the...

Oct 2018
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COO

Tools and Methodology

Arcadia gets the credit for improving our quality scores. Their process for data collection is very...

Oct 2018
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COO

ROI and Cost

I think Arcadia can be a valued partner in helping to drive down costs.

Oct 2018
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COO

Relationship

We get pretty good attention from the executives when we want it.

Oct 2018
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CFO

Project Results

Arcadia is very good at managing the legal expectations of the payers. And they are very good about...

Oct 2018
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CFO

Project Results

I need data from Arcadia, and I am very specific when I ask for it. I need to know all our network...

Oct 2018
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CFO

Project Results

We lack data on market trends from Arcadia, and having it would be wow factor for us.

Oct 2018
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CFO

Relationship

Arcadia’s biggest strength is their ability to communicate with the providers.

Oct 2018
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CFO

Tools and Methodology

Considering how much knowledge Arcadia has, they aren’t great at communicating things to us. I need...

Oct 2018
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CFO

People and Knowledge

Arcadia’s people are good and very focused. One in particular is a fountain of knowledge, and...

Oct 2018
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Project Results

We have been working with Arcadia for many years. Arcadia originally did risk management for...

Aug 2018
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Project Results

With Arcadia, we started drilling down into different registries and categories of patients, and we...

Aug 2018
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Project Results