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Armis Centrix for Medical Device Security Commentary
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Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

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User Commentary

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Analyst/Coordinator

Overall, the presentation of the information is pretty straightforward with Armis. It is a lot, and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

When it comes to turning device visibility into meaningful clinical and operational risk reduction,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

What's good with Armis's training is that they have their own little self-help portal where we can...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

Using Armis, we've been able to increase the accuracy of our inventory in terms of operating systems...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Analyst/Coordinator

I would not buy the Armis system again. The original choice wasn't mine, and overall, I've seen...

Comment Tone Negative
Pillars Loyalty, Product, Value
Evaluation Unrated

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Analyst/Coordinator

Armis is always available when we need them. That doesn't necessarily mean things will change right...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CISO

I am concerned about ServiceNow acquiring Armis because I don't know what's going to happen. I don't...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CISO

When it comes to how well Armis's solution integrates with our existing tools, I can't say anything...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CISO

I would like Armis to stop charging us for every little improvement they make. They should include...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

The solution is hard to use. The advanced search query (ASQ) that the vendor champions is janky. We...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

We are trying to use the solution for threat monitoring, but there are problems with that. There is...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

This product looks like it was designed back in 1988. We have been asking for updates and feature...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CISO

I think Armis has something that could make our experience with integration better, but we just...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CISO

I would recommend Armis Centrix for Medical Device Security if an organization has a dedicated...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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CISO

Using the solution, we have integrated with our vulnerability management program as a central point...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I don’t even know the last time we did any training for Armis Centrix for Medical Device Security.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Every year, when we renew our contract, we have to do some negotiating with the vendor. That is a...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Director

The system's technology requires visibility at the network layer. Typically, there are two...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Other vendors are moving into the healthcare IoT security space, and that limits Armis'...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CISO

I would recommend Armis without question. I don't even need to go to the market to know that they...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CISO

I don't think anybody will be able to meet all my needs. That is nothing against Armis. It is just...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CISO

There are lots of ways to accomplish security-control objectives. I could use Nmap, Cisco, or some...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CISO

Armis is being acquired by ServiceNow, and we are not a ServiceNow shop. Back in the day, I had a...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CISO

Cybersecurity was the initial use case, but we use the solution for asset and vulnerability...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CISO

Armis's software is about asset management and visibility. So we can see everything that is...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CISO

The training is strong. We still meet regularly with the person helping us. Lots of complicated...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CISO

The hospital-incident command group is now part of the system. We will likely make Armis’s solution...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

There are several components for device vulnerability remediation that Armis provides. We have the...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Manager

Armis' tool is one thing that can justify the spending. The system shrinks risk, and it is easy to...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

Organizations that aren’t mature are probably going to be overwhelmed by the information in Armis’...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Armis goes above and beyond compared to another vendor that we know. Armis will do user trainings...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Armis moved away from their complex language, and they basically put plain English inside the search...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We went with Armis' system because we didn't have visibility into our medical device equipment...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

We can build API interfaces with Armis Centrix for Medical Device Security. We just have to build...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Armis always goes over new technology with us. We always have a heads-up of what is coming. Then we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We have seen Armis in another application. We are looking at how we can merge the two systems and...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

There is nothing I can say that is negative about Armis. They are phenomenal to work with. If I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

When it comes to things that I would like to see from Armis, there are things that they are already...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

We need to do some more integration with the solution, but it has the capability to do it. We just...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

From a network segmentation perspective, we are finding that we have equipment that is on a...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I find Armis's solution easy to use. We are expanding how we use the solution; we are increasing our...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Analyst/Coordinator

Armis's solution is not insanely expensive, and the vendor doesn't try to nickel-and-dime me like a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

Armis Centrix for Medical Device Security is very good. It does everything Armis says it does....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Armis is pretty hands-on with implementations. The deployments have been pretty smooth. They gave us...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

Using Armis Centrix for Medical Device Security is super easy, so people don't really need to learn...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

Armis is pretty constantly trying to show me new things that they have coming up. It has been a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We have a customer success manager from Armis. We meet with them regularly and go through anything...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

One of the common medical device vendors locks down their devices so that they don't play super nice...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Armis's solution does a great job at reporting risks. Armis is in a really good place. They have...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Armis has great support, and whenever I have issues, the support people usually get them resolved in...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The system is intuitive, but people have to use it for a while to start getting the hang of it.

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

The product's gaps usually come from a lack of integration. Some other vendors monitor and certify...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Armis is proactive. They have reached out to us to tell us about things in their system that we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The system 100% drives tangible outcomes. It started as an initiative for our security operations,...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

Armis has been great at responding to our issues, and we talk to our representative regularly. I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I talk to Armis' team every week. I know that the vendor is working on improvements and on bringing...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

The system is worth every penny. Everything we are doing is built on having the system around. The...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

There are a lot of tools in the solution, so it is hard to unpack every one. The product is like a...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

The solution is exceeding our expectations. The vendor keeps showing us new capabilities, and it...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Armis is really awesome. When issues pop up in other parts of the world, they track the global...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We do a regular review with the Armis leaders and our leaders. They take our feedback constantly and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Armis Centrix for Medical Device Security is helping us maintain much greater fidelity in our asset...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

We probably have pretty much everything Armis has ever put out. When we looked at the physical...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Armis is very solution oriented, and they have invested in working through issues with us because...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Armis will test and retest upgrades. I think they really understand the sensitivity of the services...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

With Armis, I can send a single text message and usually get a call back within minutes, even on...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

The real issue is how the information is defined across the facility that we are scanning with Armis...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

The most interesting capabilities on Armis' road map include the automated healing of devices with...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Armis' system works well when the data uses industry classifications, and in those cases, it gets...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Armis has kept their promises so far. It has been amazing to work with them in terms of their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Armis is clearly monitoring and looking for things as well as doing maintenance on the product....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The system is tremendously easy to use for reports. If we give out a bland list of devices or...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Armis' big claim to fame has been their so-called passive scanning. That involves getting...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Every vendor wants to say that their hardware is FDA certified. Armis alerts us to vulnerabilities...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Overall, one of our biggest takeaways is that the vulnerability management side of the system is...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

On the policy side, the system's interface is simple to navigate, but it is another security tool....

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

The system has a lot of integration options, and some key market players are missing. Some of the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

We are using Armis' system to the point where I wish they would expand into other fields so that I...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

We have worked pretty extensively with Armis. If we are promised something, that usually means that...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Armis will train our staff, but they have also been very good about training non-IT people. Whatever...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CISO

Armis has a great product. They do really good coverage. They have one of the only products out...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CISO

Armis does not do patch management. It would be lovely if they could apply a software fix to a problem....

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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CISO

I would rate Armis slightly below the top of the scale for ease of use because the dashboard is a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I would like to see Armis put more weight behind the actual integration with the network. The system...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The advanced search query (ASQ) function needs a lot of work. This is a quality-of-life item that...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

We have a huge number of wireless devices connecting to our network. Unfortunately, when we turn on...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Armis needs to fix the utilization page. They keep saying that they are going to get into the...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

On a positive note, Armis Centrix for Medical Device Security has been incredibly useful in...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Armis' system is very capable and has identified problems with the network via traffic inspections....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Armis knows about the things we complain about. They are taking those things seriously. They are not...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

There are a lot of quality-of-life updates and issues. A functionality gap that we are experiencing...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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