Armis Centrix for Medical Device Security Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Operations
I don’t even know the last time we did any training for Armis Centrix for Medical Device Security.
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Culture, Value
Every year, when we renew our contract, we have to do some negotiating with the vendor. That is a...
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Relationship, Product
The system's technology requires visibility at the network layer. Typically, there are two...
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Loyalty
Other vendors are moving into the healthcare IoT security space, and that limits Armis'...
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Value
I would recommend Armis without question. I don't even need to go to the market to know that they...
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Loyalty, Relationship
I don't think anybody will be able to meet all my needs. That is nothing against Armis. It is just...
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Relationship, Product
There are lots of ways to accomplish security-control objectives. I could use Nmap, Cisco, or some...
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Loyalty
Armis is being acquired by ServiceNow, and we are not a ServiceNow shop. Back in the day, I had a...
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Product
Cybersecurity was the initial use case, but we use the solution for asset and vulnerability...
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Loyalty, Product
Armis's software is about asset management and visibility. So we can see everything that is...
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Operations
The training is strong. We still meet regularly with the person helping us. Lots of complicated...
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Loyalty
The hospital-incident command group is now part of the system. We will likely make Armis’s solution...
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Loyalty, Value
There are several components for device vulnerability remediation that Armis provides. We have the...
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Relationship, Value
Armis' tool is one thing that can justify the spending. The system shrinks risk, and it is easy to...
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Relationship
Organizations that aren’t mature are probably going to be overwhelmed by the information in Armis’...
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Operations
Armis goes above and beyond compared to another vendor that we know. Armis will do user trainings...
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Product
Armis moved away from their complex language, and they basically put plain English inside the search...
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Loyalty
We went with Armis' system because we didn't have visibility into our medical device equipment...
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Loyalty, Product
We can build API interfaces with Armis Centrix for Medical Device Security. We just have to build...
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Relationship
Armis always goes over new technology with us. We always have a heads-up of what is coming. Then we...
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Loyalty, Relationship
We have seen Armis in another application. We are looking at how we can merge the two systems and...
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Relationship
There is nothing I can say that is negative about Armis. They are phenomenal to work with. If I...
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Relationship
When it comes to things that I would like to see from Armis, there are things that they are already...
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Product
We need to do some more integration with the solution, but it has the capability to do it. We just...
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Product
From a network segmentation perspective, we are finding that we have equipment that is on a...
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Product, Value
I find Armis's solution easy to use. We are expanding how we use the solution; we are increasing our...
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Value
Armis's solution is not insanely expensive, and the vendor doesn't try to nickel-and-dime me like a...
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Product
Armis Centrix for Medical Device Security is very good. It does everything Armis says it does....
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Operations
Armis is pretty hands-on with implementations. The deployments have been pretty smooth. They gave us...
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Operations, Product
Using Armis Centrix for Medical Device Security is super easy, so people don't really need to learn...
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Relationship
Armis is pretty constantly trying to show me new things that they have coming up. It has been a...
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Relationship
We have a customer success manager from Armis. We meet with them regularly and go through anything...
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Loyalty, Product
One of the common medical device vendors locks down their devices so that they don't play super nice...
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Loyalty, Product
Armis's solution does a great job at reporting risks. Armis is in a really good place. They have...
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Relationship
Armis has great support, and whenever I have issues, the support people usually get them resolved in...
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Operations, Product
The system is intuitive, but people have to use it for a while to start getting the hang of it.
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Product
The product's gaps usually come from a lack of integration. Some other vendors monitor and certify...
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Relationship
Armis is proactive. They have reached out to us to tell us about things in their system that we...
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Product, Value
The system 100% drives tangible outcomes. It started as an initiative for our security operations,...
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Relationship
Armis has been great at responding to our issues, and we talk to our representative regularly. I...
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Loyalty, Relationship
I talk to Armis' team every week. I know that the vendor is working on improvements and on bringing...
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Value
The system is worth every penny. Everything we are doing is built on having the system around. The...
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Operations, Product
There are a lot of tools in the solution, so it is hard to unpack every one. The product is like a...
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Relationship
The solution is exceeding our expectations. The vendor keeps showing us new capabilities, and it...
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Relationship
Armis is really awesome. When issues pop up in other parts of the world, they track the global...
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Relationship
We do a regular review with the Armis leaders and our leaders. They take our feedback constantly and...
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Product
Armis Centrix for Medical Device Security is helping us maintain much greater fidelity in our asset...
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Loyalty
We probably have pretty much everything Armis has ever put out. When we looked at the physical...
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Relationship
Armis is very solution oriented, and they have invested in working through issues with us because...
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Relationship, Product
Armis will test and retest upgrades. I think they really understand the sensitivity of the services...
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Loyalty, Relationship
With Armis, I can send a single text message and usually get a call back within minutes, even on...
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Relationship, Product
The real issue is how the information is defined across the facility that we are scanning with Armis...
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Product
The most interesting capabilities on Armis' road map include the automated healing of devices with...
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Relationship, Product
Armis' system works well when the data uses industry classifications, and in those cases, it gets...
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Relationship
Armis has kept their promises so far. It has been amazing to work with them in terms of their...
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Relationship
Armis is clearly monitoring and looking for things as well as doing maintenance on the product....
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Product
The system is tremendously easy to use for reports. If we give out a bland list of devices or...
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Loyalty, Product
Armis' big claim to fame has been their so-called passive scanning. That involves getting...
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Relationship
Every vendor wants to say that their hardware is FDA certified. Armis alerts us to vulnerabilities...
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Product
Overall, one of our biggest takeaways is that the vulnerability management side of the system is...
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Operations, Product
On the policy side, the system's interface is simple to navigate, but it is another security tool....
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Product
The system has a lot of integration options, and some key market players are missing. Some of the...
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Loyalty
We are using Armis' system to the point where I wish they would expand into other fields so that I...
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Loyalty, Relationship
We have worked pretty extensively with Armis. If we are promised something, that usually means that...
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Operations
Armis will train our staff, but they have also been very good about training non-IT people. Whatever...
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Product
Armis has a great product. They do really good coverage. They have one of the only products out...
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Relationship, Product
Armis does not do patch management. It would be lovely if they could apply a software fix to a problem....
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Product
I would rate Armis slightly below the top of the scale for ease of use because the dashboard is a...
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Product
I would like to see Armis put more weight behind the actual integration with the network. The system...
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Product
The advanced search query (ASQ) function needs a lot of work. This is a quality-of-life item that...
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Product
We have a huge number of wireless devices connecting to our network. Unfortunately, when we turn on...
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Loyalty, Product
Armis needs to fix the utilization page. They keep saying that they are going to get into the...
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Product
On a positive note, Armis Centrix for Medical Device Security has been incredibly useful in...
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Product
Armis' system is very capable and has identified problems with the network via traffic inspections....
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Relationship
Armis knows about the things we complain about. They are taking those things seriously. They are not...
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Product
There are a lot of quality-of-life updates and issues. A functionality gap that we are experiencing...
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Operations, Product
The search feature in this solution is not exactly intuitive. There is a learning curve to it, and...
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Operations
Armis could work on improving the layout of this solution as well as the quality-of-life features in...
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Product
I feel like there is a lack of network information and device information, and there are some...
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Loyalty, Product
The biggest strength of this solution is that there is a lot of networking information given that a...
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Product
Armis Centrix for Medical Device Security does a fantastic job of seeing everything with IoT. When...
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Loyalty, Relationship
Based on things I have heard from my Armis technical account manager, it sounds like the vendor is...
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Product
There have been issues with other competitors querying devices and pulling more in-depth...
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Product
Armis started developing GUI interfaces in order to start showing where VLANs sit and what devices...
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Culture, Value
Armis has been systematically making a change to support one of their new products. We found out...
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Loyalty, Product
Armis introduced a new piece of information that they can pull from an integration with a product...
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Operations
There is a learning curve associated with Armis Centrix for Medical Device Security. Armis has...
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Relationship
Armis’ actual support teams are substandard. However, our technical account manager is fantastic.
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Loyalty, Product
We use Armis Centrix for Medical Device Security to identify vulnerabilities on our medical devices....
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Product
We don't do interventions with Armis Centrix for Medical Device Security. It doesn't give us the...
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Loyalty
Armis has enhanced vulnerability and risk mitigation modules, but I have no interest in them. I'm...
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Operations
Armis has been pretty good. When we first started, the vendor was really good with onboarding and...
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Operations, Product
We really do like the product. It is very easy to use, and it has very intuitive dashboards with...
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Culture, Product
Armis Centrix for Medical Device Security works exactly as Armis promotes it. The vendor sold the...
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Relationship
Armis is maintaining a good quality of phone support, while other organizations are going away from...
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Value
We have a pretty good deal with Armis. I like what we are paying right now. I have no issues. I...
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Loyalty, Value
I would recommend Armis. They are very responsive. The product works well. We have it integrated...
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Loyalty, Operations
The only issue I have with the implementation process is that Armis Centrix for Medical Device...
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Relationship
Armis’ support team is excellent. Part of that support is because they want another high-end...
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Loyalty, Product
There are some integrations with other parts of our tech stack that Armis Centrix for Medical Device...
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Product
Armis Centrix for Medical Device Security is very good for providing insight. The solution has...
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Product
With Armis Centrix for Medical Device Security, there are definitional things, as with any database....
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Product
If another provider is considering a different solution for IoT, even if the provider is already an...
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Loyalty
We are interested in the automation from Armis. They have acquired two companies to enable their AI...
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Relationship, Value
Armis is a top collaborator, and they are foot-forward, proactive, joint developers who don't...
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Product
The gaps in Armis Centrix for Medical Device Security have mostly been around threat-vulnerability...
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Relationship, Operations
Sometimes we look in the product and find something we don't know, and Armis forgot to tell us it...
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Value
We have saved millions with the product. The initial investment has already paid for itself multiple...
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Product, Value
I use the system at an executive level to do dashboards, metrics reporting, and board reporting. One...
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Loyalty
Risk quantification is a gap in the product. Risk quantification has been around for a while, but...
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Loyalty, Product, Value
Armis has a CAD road map. They can take the architectural diagrams of our hospital or institution,...
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Operations, Product
The team loves the product. We piloted multiple different competitors' similar solutions. Armis'...
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Relationship
Armis is one of the best vendors I have ever dealt with for help and support. Armis’ support is...
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Product
I don't have a problem with the product. It does everything Armis said it should. It is easy to use...
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Product, Value
The system has done a lot of great work for our team. We have been able to build relationships...
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Loyalty, Product
Armis has the most room for improvement when it comes to expanding the platform's capabilities. The...
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Product
I love Armis' system. In the program that my organization had in the past, there was no visibility...
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Relationship
The relationships with Armis are great. We have a direct line to one of the vendor's executives....
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Operations, Product
In general, product is good and easy to navigate. The announcements on new features and guides on...
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Relationship
Things have been good with Armis. They are a very nice company to work with, and they have been...
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Operations
Our implementation of the system went really smoothly. The biggest challenge we had was to put a...
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Product
Identifying a device by its MAC address isn't very dependable. The system fixes our gaps, and it...
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Product
Many systems have a broad variety of devices, and there is a need for a configuration management...
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Operations, Product
The system's ease of use has been good. My team can navigate it pretty easily. We are also expanding...
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Relationship
Armis' people are great. The vendor is very patient with our questions. They are very helpful, and...
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Operations
Armis could work on making a clear onboarding guide because when we started, we weren't sure which...
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Product
We have been able to add on integrations for the solution, and we have noticed that it is easier to...
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Relationship, Product
Armis Centrix for Medical Device Security is more techy. Sometimes my tech team hasn't always loved...
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Product
Armis' device discovery has improved. Armis is trying to learn about their customers' environments...
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Commentary Summary
Comment Type Breakout