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ARStrat Debt Collection Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Comment Type Breakout

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Neutral
Negative
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User Commentary

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Manager

ARStrat can actually provide whatever discount that they would like or that they see fit based on...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

ARStrat is very responsive and attentive. We do regular inventory reconciliations and audits to see...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ARStrat has been a strong strategic partner for our organization. At times, I wish we had more...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

This area is rapidly evolving. I have reached out and asked the firm about changes to laws and how...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

There have been several times when we have had to say that our collections were declining month over...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ARStrat is very engaged. We have had such a positive experience with our account manager. We watch...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

There are other bad-debt collection agency firms out there that offer more than what we are getting...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

When we went full SBO, we overturned the basket cart for firms and went head-to-head with the firms...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We have a whole contracting department that reviews all of our contracts before we enter into a...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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Director

ARStrat’s recovery rate meets what I think is the industry standard. We work with some great people...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We are expanding things with ARStrat, and we are interested in seeing how they handle that.

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Because we also use other firms for our process, there isn’t a lot of meat on the bone by the time...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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