ARStrat Debt Collection Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
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User Commentary
Relationship
ARStrat can actually provide whatever discount that they would like or that they see fit based on...
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Relationship
ARStrat is very responsive and attentive. We do regular inventory reconciliations and audits to see...
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Relationship, Services
ARStrat has been a strong strategic partner for our organization. At times, I wish we had more...
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Relationship, Services
This area is rapidly evolving. I have reached out and asked the firm about changes to laws and how...
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Relationship
There have been several times when we have had to say that our collections were declining month over...
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Relationship
ARStrat is very engaged. We have had such a positive experience with our account manager. We watch...
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Relationship
There are other bad-debt collection agency firms out there that offer more than what we are getting...
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Operations
When we went full SBO, we overturned the basket cart for firms and went head-to-head with the firms...
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Relationship, Services
We have a whole contracting department that reviews all of our contracts before we enter into a...
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Relationship, Operations
ARStrat’s recovery rate meets what I think is the industry standard. We work with some great people...
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Loyalty
We are expanding things with ARStrat, and we are interested in seeing how they handle that.
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Relationship
Because we also use other firms for our process, there isn’t a lot of meat on the bone by the time...
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Relationship
My executive team seems to be happy with ARStrat so far in the meetings we have been on. I have an...
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Value
Basically, once we hand something off to ARStrat, we don't deal with it anymore. The percentage they...
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Loyalty, Relationship
ARStrat seems very responsive. I like that they can get into our system, and that is part of the...
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Relationship
ARStrat will do special campaigns, and they are also trying to start dialer campaigns and email campaigns....
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Commentary Summary
Comment Type Breakout