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ARStrat Debt Collection Services Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Manager

Relationship

ARStrat can actually provide whatever discount that they would like or that they see fit based on...

Mar 2026
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Manager

Relationship

ARStrat is very responsive and attentive. We do regular inventory reconciliations and audits to see...

Mar 2026
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VP/Other Executive

Relationship, Services

ARStrat has been a strong strategic partner for our organization. At times, I wish we had more...

Oct 2025
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VP/Other Executive

Relationship, Services

This area is rapidly evolving. I have reached out and asked the firm about changes to laws and how...

Oct 2025
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VP/Other Executive

Relationship

There have been several times when we have had to say that our collections were declining month over...

Oct 2025
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VP/Other Executive

Relationship

ARStrat is very engaged. We have had such a positive experience with our account manager. We watch...

Oct 2025
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VP/Other Executive

Relationship

There are other bad-debt collection agency firms out there that offer more than what we are getting...

Oct 2025
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Director

Operations

When we went full SBO, we overturned the basket cart for firms and went head-to-head with the firms...

Oct 2025
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Director

Relationship, Services

We have a whole contracting department that reviews all of our contracts before we enter into a...

Oct 2025
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Director

Relationship, Operations

ARStrat’s recovery rate meets what I think is the industry standard. We work with some great people...

Oct 2025
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Director

Loyalty

We are expanding things with ARStrat, and we are interested in seeing how they handle that.

Oct 2025
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Director

Relationship

Because we also use other firms for our process, there isn’t a lot of meat on the bone by the time...

Oct 2025
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Director

Relationship

My executive team seems to be happy with ARStrat so far in the meetings we have been on. I have an...

Jul 2025
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Director

Value

Basically, once we hand something off to ARStrat, we don't deal with it anymore. The percentage they...

Jul 2025
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Director

Loyalty, Relationship

ARStrat seems very responsive. I like that they can get into our system, and that is part of the...

Jul 2025
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Director

Relationship

ARStrat will do special campaigns, and they are also trying to start dialer campaigns and email campaigns....

Jul 2025
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