Aspirion Complex Claims Services Commentary
Filtered view: All
Subject Expert
Brittani Oliver
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations, Value
We get paid by auto insurance payers quickly, so Aspirion is very timely in getting our claims...
Login or Create an Account to see details.
Relationship, Services
I have a person from Aspirion that I work directly with, and they do regular uploads, but sometimes...
Login or Create an Account to see details.
Relationship, Operations
Aspirion has very good skills working on claims from certain payers. I do not know about the other...
Login or Create an Account to see details.
Relationship, Services
What Aspirion brings to the table is their capacity, but regarding strategy, they really dig into...
Login or Create an Account to see details.
Value
The outcome we receive from Aspirion is the ROI. It is their denial-overturn rate. Aspirion is very...
Login or Create an Account to see details.
Loyalty, Relationship, Value
We have been working with Aspirion on some denied charges and really digging into payer requirements...
Login or Create an Account to see details.
Loyalty, Relationship, Services, Value
I like Aspirion's communication style. It is their customer service, their support, and the...
Login or Create an Account to see details.
Relationship, Operations
It is hard to automate the service that Aspirion delivers, and that is why I’m not fully satisfied...
Login or Create an Account to see details.
Relationship, Services
Aspirion is excellent with our organization, and they have great customer service. The firm is...
Login or Create an Account to see details.
Relationship, Operations
Aspirion is amazing at VA claims, and they acquired another company to help them with out-of-state...
Login or Create an Account to see details.
Relationship, Operations
One of Aspirion’s biggest strengths is the timeliness with which they work claims. Their turnaround...
Login or Create an Account to see details.
Relationship, Operations, Services
Aspirion is very quick to respond to and resolve questions or claims that need attention. They are...
Login or Create an Account to see details.
Relationship
The firm had a change in management that I didn't know about for quite a while. People I worked with...
Login or Create an Account to see details.
Relationship
Aspirion has to be managed extremely closely. The executive leadership has to work with the firm to...
Login or Create an Account to see details.
Loyalty
The reason we were going to move away from Aspirion is that we brought some things in-house, and we...
Login or Create an Account to see details.
Relationship, Operations
We gave Aspirion projections for the amount of work we had for them, but they didn't realize the...
Login or Create an Account to see details.
Relationship, Operations
Aspirion is not as proactive as they should be. Our representative is supposed to loop us into their...
Login or Create an Account to see details.
Relationship, Operations
Some of the Aspirion consultants are really great, and some of them are not. I have to do so much...
Login or Create an Account to see details.
Relationship
Aspirion has a good partnership with us. They meet with us consistently and keep track of issues.
Login or Create an Account to see details.
Relationship, Operations
There is great transparency with Aspirion. If they ever have a question, they reach out. What I also...
Login or Create an Account to see details.
Services, Value
There is nothing that I want Aspirion to work on because I have been in the industry for a long...
Login or Create an Account to see details.
Loyalty, Operations
Aspirion does a really good job, and we would absolutely buy their services again. They have to deal...
Login or Create an Account to see details.
Relationship
Aspirion has been a great partner over the years.
Login or Create an Account to see details.
Services
I would like to see reconciliation reporting. We are finding that claims are not being worked and...
Login or Create an Account to see details.
Relationship, Services
For strategic ability, I would say Aspirion is focused on growth. Every time I turn around, they...
Login or Create an Account to see details.
Relationship
Aspirion changes contacts so often, so I honestly don’t know who our representative is right now....
Login or Create an Account to see details.
Loyalty
I probably wouldn’t automatically renew. I would have to do research. We have even talked about...
Login or Create an Account to see details.
Relationship
We use Aspirion for our automobile accident claims. We have been getting frustrated with them. I...
Login or Create an Account to see details.
Relationship
Aspirion goes above and beyond with relationship management. They don't necessarily just treat us...
Login or Create an Account to see details.
Operations, Value
We just recently had to request that Aspirion change some of the invoicing because they weren’t...
Login or Create an Account to see details.
Operations
Aspirion could get the settlement requests for motor vehicle accident claims over to us more quickly....
Login or Create an Account to see details.
Operations
Aspirion provides us with great reporting tools like aging reports and key performance indicators,...
Login or Create an Account to see details.
Operations
We expanded our use of Aspirion's services, but it took a few more months to get all of that set up...
Login or Create an Account to see details.
Relationship, Operations
Our complex claims work with Aspirion is going great so far. They liquidate most of the workers'...
Login or Create an Account to see details.
Operations
With Aspirion Complex Claims Services, there is still some room for improvement with workers’ comp...
Login or Create an Account to see details.
Relationship, Services
Aspirion has really made a point of bringing more to the table. When we have our performance calls,...
Login or Create an Account to see details.
Operations
Aspirion’s identification of gaps in data extracts could have come sooner, and suggestions on how...
Login or Create an Account to see details.
Relationship, Operations
Things are going well with Aspirion. Their performance has definitely improved. We have had some...
Login or Create an Account to see details.
Relationship
When we have issues with Aspirion or see room for improvement, the firm is very quick to fix things....
Login or Create an Account to see details.
Relationship, Services
I would like to see some changes with Aspirion, and I think those are more in-house things than firm...
Login or Create an Account to see details.
Relationship
Aspirion has hired an impressive number of people with teamwork abilities and soft skills. They seem...
Login or Create an Account to see details.
Operations
I often work after hours, so it would be nice if I could just pull my own reports. The...
Login or Create an Account to see details.
Services
Aspirion performs the lowest on out-of-state Medicaid claims. We have a lot of enrollment issues. We...
Login or Create an Account to see details.
Operations
I don't like anyone to tell me how to do my job, and I don't do complex claims things, so I would...
Login or Create an Account to see details.
Loyalty, Services
We do not have any plans to change from Aspirion at this time. Aspirion could always improve, but we...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout