Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Complex Claims Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Aspirion Complex Claims Services Comments
Filtered view: All

KLAS Research Director - Mac Boyter
Subject Expert

Mac Boyter

Research Director

mac.boyter@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Related Blogs

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Complex Claims Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

We selected Aspirion not long ago. We are in the process of bringing them on board to take over the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Aspirion is awesome when it comes to request responses and the data that they provide. I would...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We asked all of our vendors to provide a specific, reoccurring report. Aspirion has been the only...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have nothing negative to say about Aspirion. I work with numerous vendors, and in the beginning, I...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we came to the decision that we would go ahead and give Aspirion a shot, we wanted them to...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Out-of-state Medicaid is a little bit trickier these days, and our team doesn’t have the expertise....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We only assign claims to Aspirion when the vendor we normally use can't work those claims. We use...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't have any complaints about how Aspirion handles claims. They are thorough. When I need...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Whenever I have to escalate anything to my contact at Aspirion, I receive a response within seconds...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes, Aspirion will send us information about issues. For example, they will contact us if they...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There weren't really any bumps when Aspirion transitioned from SHP. We haven't felt any differences...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Aspirion is well staffed. I think they have a little bit more leverage with the number of people who...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Aspirion is very smart in terms of evaluating claims and telling us how we can improve. Aspirion’s...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The great thing about Aspirion is they stay behind us and keep us on track. They keep us completely...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The executive dashboarding from Aspirion is exceptional. That is something we would be proud to show...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Aspirion will evaluate our workflow cost issues and charging mechanisms to make sure that we are...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aspirion is the best vendor I have ever worked with. The vendor is so precise and detail oriented...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The support is not as good as it has been. With COVID-19 last year, the support was a little bit...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's consultants are knowledgeable and professional. They respond quickly; they have lots of...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is very strategic due to their experience, knowledge, and determination. They are good at...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is spendy. But there are services that we probably couldn’t collect on if we had to do...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Before, it seemed like so many business office clerks were working with the claims, and that was...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Our use of Aspirion's services is ongoing. Aspirion is doing a fantastic job. We gave them a mess,...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Aspirion has absolutely exceeded our expectations. We meet with Aspirion regularly just to talk...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Aspirion is incredible to work with. They are very customer focused, and we have absolutely enjoyed...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When it comes to nickel-and-diming, we don’t see that issue with Aspirion. It seems like their...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Aspirion’s staff members are great. They know their stuff. That is why we brought them on, and they...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Aspirion has been doing a phenomenal job this past year, and they have done well in terms of...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We asked for help with something specific regarding a certain type of claim, but because our volumes...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The hospital lost a lot of money last year because of COVID-19, so we had to cut back on collection...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aspirion really knows their book of business. A lot of times, they come to me and tell us when we...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aspirion would love to educate the front end about certain things so that they don't have to...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aspirion definitely has our long-term interests at heart. Granted, it is in the vendor's best...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aspirion is getting a lot of claims paid that we never would have gotten if we had kept them...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sometimes there are things that Aspirion should do that they don't do, and a lot of those things...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We only use Aspirion for motor vehicle accidents and liability. We are excited that they do...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aspirion is my favorite right now. I have no worries with them. Their communication is very good....

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have noticed that Aspirion changes staff a lot. There is a lot of turnover. They are either...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Using Aspirion is an ongoing service for us. Sometimes we wonder whether we should continue with...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aspirion’s staff and consultants are very easy to communicate with. If we are working with reports...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF