athenaEDI Commentary

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athenaEDI will adequately identify what we need to identify regarding claims. But when it comes to...

athenahealth does a great job on claims statusing. They do the electronic verification of claim...

We call athenahealth every so often for a demonstration of something. We get on a call with them...

The only times we have had the system go down were because of hardware-related issues. When those...

athenahealth rolls out new versions regularly, and they are always very open about what the...

We are currently trying to automate as many things as possible, and athenahealth has been very...

It is easy to train new users on athenaEDI's EDI reports, and the screens are pretty intuitive. The...

With athenaEDI, some errors still occur. athenahealth has tools that show when processes are...

I have never had any complaints from our end users about athenaEDI. The software is solid.

The athenaEDI team at athenahealth has a lot of interaction with us.

Since we use athenaEDI and another system, eligibility can sometimes be missed the first time before...

We have been with athenahealth for a long time and are still on their legacy interface engine....

We use the system's claims statusing options to their full capabilities. They are very good. I also...

The system's reports need to be improved. It isn't easy to get good reports out of the system, and...

Because of the sheer number of staff needed for athenaEDI’s implementation, we were able to redeploy...

We have not taken advantage of a lot of athenahealth’s training, so some of that is on us. However,...

We are moving to another vendor. I'm a little disappointed that we aren't going to be staying with...

athenahealth avoids charging for everything; their charging is pretty comprehensive.

The reports and insights from athenaEDI have been really helpful with managing the claims process....

athenahealth used Change Healthcare, but they were able to establish new connections very quickly,...

athenaEDI is a very plug-and-play product with the athenahealth suite. The support is top-notch, and...

With athenaEDI, the core EDI process of getting claims out and data back in works beautifully....

athenahealth is doing some upgrades to athenaEDI, but a lot of the upgrades that they are making are...

We can now get about any of the data that we need in the Data View version of athenahealth, which...

athenahealth does not keep their promises with the timeliness on some of the things that they should...

athenahealth has a ticketing system for support. We tend to have more complicated issues related to...

Without a doubt, when claims are processed in athenaEDI, they are processed a lot timelier than they...

athenaEDI’s edits and scrubbing are very strong, and it does really well with claim statusing. Their...