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athenaIDX Financial Risk Manager Comments
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User Commentary
Director
I don't think I would purchase the system again. athenahealth has a great revenue cycle product. It...
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Director
I don't think any vendor keeps all their promises. In the years we have spent with athenahealth,...
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Director
athenahealth's road map needs some work. athenahealth needs to keep us up to speed on where they are...
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Director
I rate the system's interoperability highly. We have staff members who can help create interfaces...
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Director
The system works, but it is not pretty or fancy. It gets the job done, but it is not user friendly....
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Director
When we look at the pricing and what we pay for today, we are doing well overall in terms of the...
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Director
Our satisfaction with athenahealth in a year will depend on where they are going. Their direction...
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VP/Other Executive
Telehealth has been a big issue. The plans are saying to waive the cost share, but the cost share is...
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VP/Other Executive
The product is really a claims and referral system, and it integrates into our billing and A/R...
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Director
We are using the product as our managed care platform. We are hoping to divorce ourselves from...
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Director
Sometimes Virence Health nickel-and-dimes us, but we don’t go to them as much as we used to.
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Director
We buy support from Virence Health, but we don’t call them up. We don’t need them. We can call them...
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Manager
It is very unlikely that I would recommend GE to a peer or friend. GE does not avoid...
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Manager
The quality of the support on the GE side is good, but it is hard to get on the support team's...
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