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KLAS Research Director - Joe VanDeGraaff
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Joe VanDeGraaff

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joe.vandegraaff@klasresearch.com

801-734-1587

 
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What I like about athenaIDX Financial Risk Manager is the tight integration between the practice...

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The system is a workhorse. We are able to set up many benefit configurations. The system handles the...

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athenahealth’s training is excellent. I have been really impressed with how much they are reaching out....

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It would be easier if we were able to use athenaIDX Financial Risk Manager to look up patients, but...

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I don't think I would purchase the system again. athenahealth has a great revenue cycle product. It...

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I don't think any vendor keeps all their promises. In the years we have spent with athenahealth,...

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Director

athenahealth's road map needs some work. athenahealth needs to keep us up to speed on where they are...

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Director

I rate the system's interoperability highly. We have staff members who can help create interfaces...

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Director

The system works, but it is not pretty or fancy. It gets the job done, but it is not user friendly....

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Director

When we look at the pricing and what we pay for today, we are doing well overall in terms of the...

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Our satisfaction with athenahealth in a year will depend on where they are going. Their direction...

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VP/Other Executive

Telehealth has been a big issue. The plans are saying to waive the cost share, but the cost share is...

Jun 2020
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VP/Other Executive

The product is really a claims and referral system, and it integrates into our billing and A/R...

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