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User Commentary

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Director

We are sunsetting athenaIDX Financial Risk Manager. Its time has passed, and it doesn't meet our...

Aug 2021
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Director

We have users who have been using the solution for a long time, but the vendor's training app is...

Aug 2021
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Director

The solution is a solid claims payment platform. We used it for a long time, and we were able to...

Aug 2021
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Director

What I like about athenaIDX Financial Risk Manager is the tight integration between the practice...

Apr 2021
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Director

The system is a workhorse. We are able to set up many benefit configurations. The system handles the...

Apr 2021
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Director

athenahealth’s training is excellent. I have been really impressed with how much they are reaching out....

Apr 2021
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Director

It would be easier if we were able to use athenaIDX Financial Risk Manager to look up patients, but...

Apr 2021
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Director

I don't think I would purchase the system again. athenahealth has a great revenue cycle product. It...

Feb 2021
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Director

I don't think any vendor keeps all their promises. In the years we have spent with athenahealth,...

Feb 2021
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Director

athenahealth's road map needs some work. athenahealth needs to keep us up to speed on where they are...

Feb 2021
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Director

I rate the system's interoperability highly. We have staff members who can help create interfaces...

Feb 2021
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Director

The system works, but it is not pretty or fancy. It gets the job done, but it is not user friendly....

Feb 2021
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Director

When we look at the pricing and what we pay for today, we are doing well overall in terms of the...

Feb 2021
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Director

Our satisfaction with athenahealth in a year will depend on where they are going. Their direction...

Feb 2021
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