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athenaPractice EHR Commentary
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Chris Clune
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KLAS Research Director - Chris Clune
 
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User Commentary

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Manager

Loyalty

We have been on athenaPractice EHR for years, and we will be moving to a cloud-based EHR. A...

Sep 2025
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Manager

Product

I like athenaPractice EHR’s integration with medication management. When athenahealth moved to their...

Aug 2025
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Manager

Loyalty

Even though athenahealth keeps up-to-date with their improvements, there is an underlying feeling...

Aug 2025
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Manager

Relationship

athenahealth keeps all promises, and they are constantly improving their products. The solution...

Aug 2025
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(0)
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Manager

Product

I would really like to see better forms in athenaPractice EHR. I'm having to program those in an old...

Aug 2025
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(0)
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Manager

Operations

For training, I have had to rely more on myself, or we have to reach out to athenahealth to get...

Aug 2025
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Manager

Product

Parts of athenaPractice EHR perform well and are definitely user-friendly. I have adapted to the...

Feb 2025
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Manager

Relationship, Operations, Product

athenahealth does some updates from time to time, and those are easy to navigate. We also get...

Feb 2025
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Manager

Product

All of our scheduling with our patients is in Outlook on our calendar, and then we have to transfer...

Feb 2025
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Manager

Operations, Product

The solution is easy to use. It is easy to train new people on it, including doctors, front desk...

Feb 2025
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Manager

Product

The vendor needs to improve the eligibility piece of the solution. We would like it to give more...

Feb 2025
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Manager

Relationship

My customer service manager is awesome. I can email that person, and they can get things moving for...

Feb 2025
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Manager

Product

The vendor doesn't have any AI technology. Our doctors are interested in AI right now.

Feb 2025
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