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User Commentary
Operations, Product
The solution is easy to use. It is easy to train new people on it, including doctors, front desk...
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Product
The vendor needs to improve the eligibility piece of the solution. We would like it to give more...
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Relationship
My customer service manager is awesome. I can email that person, and they can get things moving for...
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Product
The vendor doesn't have any AI technology. Our doctors are interested in AI right now.
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Operations
There is stuff for training when athenahealth does upgrades, but it is a lot of us teaching...
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Loyalty
We are considering leaving athenaPractive EHR because we want an all-encompassing solution that is...
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Product
athenahealth has something called medical logic language codes, and I would love to see more...
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Product
athenahealth is adding some new features to their system. They announced a voice-to-transcription AI...
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Value
athenahealth has a core charge, and they nickel-and-dime us on any add-ons or things that have to be...
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Loyalty
If we were looking for a new system, athenahealth's products would be in the mix, even though they...
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