athenahealth (Pediatrics) Commentary
Filtered view: All
Subject Expert
Chris Clune
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
athenahealth still needs to work on accuracy around billing. I wish they were more pediatric...
Login or Create an Account to see details.
Relationship, Product
If we are doing PCMH, athenhealth has a good amount of help with products and reports. Their insight...
Login or Create an Account to see details.
Loyalty, Product
There is still a lot of work specifically in pediatrics that athenahealth is really behind in...
Login or Create an Account to see details.
Relationship
The day after the massive Change Healthcare data breach and well before most other people knew about...
Login or Create an Account to see details.
Loyalty
We are definitely keeping athenahealth's system in our plans because everything is going to have to...
Login or Create an Account to see details.
Loyalty, Product
If we ever looked at another platform, the only thing we would ever want to go for would be...
Login or Create an Account to see details.
Loyalty, Product
athenahealth's system is definitely not built for pediatrics. Some work has been done on things that...
Login or Create an Account to see details.
Relationship, Operations, Value
athenahealth doesn't know much about our local health plan and hasn't been able to help us implement...
Login or Create an Account to see details.
Product
All these complex updates are stressful and often unnecessary. We cannot adopt all the changes that...
Login or Create an Account to see details.
Relationship, Product
athenahealth always keeps the product updated. However, there are times when we cannot go forward...
Login or Create an Account to see details.
Relationship
Sometimes the support depends on who the new person is. But most of the time, when we get lucky, the...
Login or Create an Account to see details.
Value
The system is good. The only thing is that it is a little expensive for us. I highly recommend...
Login or Create an Account to see details.
Operations, Product
athenahealth is user friendly. It is also easy to learn and navigate. At first, the updates took a...
Login or Create an Account to see details.
Relationship
athenahealth's support team was horrible. It takes days to weeks to receive help, and they are...
Login or Create an Account to see details.
Value
As our practice grows, we would expect that the percentage athenahealth took would decrease but...
Login or Create an Account to see details.
Relationship, Product
athenahealth was unreliable, and a lot of features were not available. It allows two people to...
Login or Create an Account to see details.
Loyalty, Value
The system is not hard to use. We recently asked our providers whether they were satisfied with the...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We went with the athenahealth system a long time ago, and the system had a lot of what we needed....
Login or Create an Account to see details.
Product
athenahealth is amazing and outstanding. The product has an easy workflow. I can get through the...
Login or Create an Account to see details.
Relationship
athenahealth is available. They will share their screen and help us walk through items.
Login or Create an Account to see details.
Loyalty, Product
athenahealth does an excellent job. They are on point when it comes to pediatric diagnoses, and...
Login or Create an Account to see details.
Value
Overall, athenahealth is an excellent EMR for the pediatric area. It is excellent. I used a...
Login or Create an Account to see details.
Operations, Product
We get advance notice from athenahealth about updates. A month before the upgrade, the paper version...
Login or Create an Account to see details.
Operations, Product
We are doing pretty well with athenahealth’s system. It is a nice EHR. We can make a template for...
Login or Create an Account to see details.
Relationship, Product
The communication with our state immunization registry works well. The only downside is that for us...
Login or Create an Account to see details.
Relationship
Over the last year, the quality of the client support center (CSC) has definitely dropped. I am...
Login or Create an Account to see details.
Product
There are a lot of workarounds. If we get a clinical note from a subspecialist, like a...
Login or Create an Account to see details.
Product
In a recent update, athenahealth changed the way it looks to schedule a patient. The interface is...
Login or Create an Account to see details.
Culture
athenahealth is increasing our prices. They were bought a few years ago, and we can definitely see...
Login or Create an Account to see details.
Relationship, Value
Our biller catches everything and does a lot of athenahealth’s work for them, but we get charged for...
Login or Create an Account to see details.
Operations
When we got the system, the vendor showed us what to do and how to train someone, but they didn’t...
Login or Create an Account to see details.
Operations
The training for athenahealth is self-driven, and that is fine for the current staff members, but...
Login or Create an Account to see details.
Operations, Product
athenahealth is a cumbersome system. It takes a lot of training, and a lot of things don't make...
Login or Create an Account to see details.
Relationship
athenahealth is not proactive. If there is an issue, no one admits it. I have to find the issue and...
Login or Create an Account to see details.
​
Featured Reports
Preferences