Smart Square Comments

 
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User Commentary

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Manager

Functionality and Upgrades

In response to the pandemic, Avantas didn't have good ways to readjust staffing quickly. The biggest...

Jan 2021
 Helpful

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Manager

Future Outlook

The product was recently switched to a new user interface, so it is better for the end user, but the...

Jan 2021
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Manager

Relationship

We have had folks from the vendor who have been screening for new technology and alternatives for...

Jan 2021
 Helpful

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Manager

Other Observations & Comments

The product is in the running to be part of our long-term plans, but it is hard to say whether I...

Jan 2021
 Helpful

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Director

Service and Support

Avantas does customer service exceedingly well. Whenever there is downtime, the service is...

Jan 2021
 Helpful

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Director

Functionality and Upgrades

The workload indicator updates every 4 hours, but there is a 30–45 minute lag with the update, so we...

Jan 2021
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Director

Functionality and Upgrades

We have had really good luck with the technology. There are some optimizations that Avantas is...

Jan 2021
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Manager

Relationship

The vendor keeps their promises, and they are very good to work with. We have a very good...

Oct 2020
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Manager

ROI / Cost (care and feeding)

In the past, we did feel like the vendor nickel-and-dimed us. We said something, and now the vendor...

Oct 2020
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Manager

Implementation and Training

The vendor's training is excellent. When there is an enhancement, the vendor calls us to go over...

Oct 2020
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Manager

Functionality and Upgrades

I am very satisfied with the product. I love it. The system is easy to use, but we have gotten some...

Oct 2020
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Manager

Other Observations & Comments

There are some things that we would like to have in the system that are just sitting on the...

Oct 2020
 Helpful

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Manager

Service and Support

The vendor's support is very good. I am happy with the vendor. The only proactive calls we get from...

Oct 2020
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Manager

Other Observations & Comments

The software has come a long way since we first purchased it. The system is huge, and there is a lot...

Oct 2020
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Manager

Service and Support

We are implementing the system at more locations. We are just doing ancillary units right now, but...

Oct 2020
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Director

Functionality and Upgrades

Avantas is good in terms of their implementation services. Overall, Avantas is actually very good....

Oct 2020
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Director

Functionality and Upgrades

In terms of the product working as it was promoted, there are times that we have had some surprises...

Oct 2020
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Director

Interfacing and Integration

The system is really easy for end users. The vendor is supporting our integration goal. We have some...

Oct 2020
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Director

Service and Support

In terms of the vendor's support, getting things fixed sometimes takes extra time. We just had an...

Oct 2020
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Director

Relationship

When it comes to proactive services, Avantas does try to meet with clients regularly to discuss...

Oct 2020
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Director

Future Outlook

We are still trying to determine whether this product is part of our long-term plans. I don't have...

Oct 2020
 Helpful

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Director

ROI / Cost (care and feeding)

Our contract says we will be charged an implementation fee for new units even though we build the...

Oct 2020
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Director

Service and Support

The vendor tried to support us through COVID-19. They tried to have meetings with us, but we didn't...

Oct 2020
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

Smart Square is so much more expensive than another product we have. In order to save some money, we...

Sep 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Avantas does regular upgrades, and they are pretty good about communicating to us what is being...

Sep 2020
 Helpful

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Analyst/Coordinator

Implementation and Training

Avantas has in-person trainings, and their trainings are pretty much available to anyone that wants...

Sep 2020
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Analyst/Coordinator

Service and Support

We have run into a few speed bumps with Avantas with things that we have requested not necessarily...

Sep 2020
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Analyst/Coordinator

Service and Support

There is definitely room for improvement with the support, but for the most part, whenever I send an...

Sep 2020
 Helpful

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Analyst/Coordinator

Service and Support

We have asked for specific things from Avantas, and they just haven't been able to deliver. They put...

Sep 2020
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Manager

Relationship

The customer engagement and support is phenomenal because of the vendor's proactive approach to...

Aug 2020
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Manager

Functionality and Upgrades

Smart Square is less effective in our surgical services modules where we have varying start and end...

Aug 2020
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Manager

Technology

Avantas does a tremendous job, but the model is geared toward an inpatient model and uses more...

Aug 2020
 Helpful

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Director

Other Observations & Comments

We used a different scheduling system prior to going to Smart Square. While we were going through...

Aug 2020
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Director

Functionality and Upgrades

One thing that is a little challenging is that in the hospital, they have a morning, afternoon, and...

Aug 2020
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Director

Functionality and Upgrades

The one area where Avantas needs to improve is when we may have one staff member. We do have some...

Aug 2020
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Director

Functionality and Upgrades

The efficiency gains have been part of the software and part of the staffing structure that we put...

Aug 2020
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Director

Relationship

Avantas was great and partnered with us right out of the gate. They asked what three main buckets of...

Aug 2020
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Director

Functionality and Upgrades

With the volume drivers that would spit out whether we were positive or negative with our staffing...

Aug 2020
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Director

Functionality and Upgrades

There is functionality within Smart Square that we have used and can use relative to availability to...

Aug 2020
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Director

Service and Support

There are some analytics and reports that Avantas has built as we are trying to match our labor to...

Aug 2020
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Director

Relationship

Outside of having the regular cadence of meetings with Avantas and with our system admins for Smart...

Aug 2020
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Director

Functionality and Upgrades

Hospitals are fairly standard in terms of how they staff with nursing ratios. Nursing ratios may...

Aug 2020
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Manager

Functionality and Upgrades

Our entire organization uses Smart Square with the exception of one small pocket of employees. We...

Aug 2020
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Manager

Relationship

The vendor is constantly coming up with new enhancements. Usually, the vendor reaches out to their...

Aug 2020
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Manager

Functionality and Upgrades

I like that we have the ability to pull any type of report that we need. A lot of times, we look to...

Aug 2020
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Manager

Functionality and Upgrades

The hardest thing for us is that the vendor has clients from all over, so other organizations aren’t...

Aug 2020
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Manager

Service and Support

During the COVID-19 crisis, the vendor reached out and supported us until we had some issues recently....

Aug 2020
 Helpful

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Manager

Functionality and Upgrades

My recommendations would depend on the organization. If a scheduling and staffing office asked me...

Aug 2020
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Director

Service and Support

During the COVID-19 pandemic, Avantas is doing what they can. We have had ideas, but Avantas just...

Aug 2020
 Helpful

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Director

ROI / Cost (care and feeding)

When we chose the system, there were other vendors, but Avantas' system was more reasonable in...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

The staff loves the system. Nothing is perfect, but the system has a whole lot more functionality...

Aug 2020
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Director

Service and Support

We have a designated representative. When we have issues or questions on how to do something, we can...

Aug 2020
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Director

Service and Support

The support people are great. They are super responsive to us. They drop everything when we have an...

Aug 2020
 Helpful

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Director

Service and Support

I honestly don't know how we would have managed the COVID-19 crisis without Smart Square. It has...

Aug 2020
 Helpful

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Director

Technology

Smart Square is the new technology that Avantas has delivered. They continue to deliver report...

Aug 2020
 Helpful

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Manager

Future Outlook

We actually had to build additional units to help support tracking and then build additional skills...

Aug 2020
 Helpful

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Manager

Functionality and Upgrades

From what I have heard from the nurses, there were some growing pains when we transitioned to Smart...

Aug 2020
 Helpful

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Manager

Functionality and Upgrades

Before we had Smart Square, the pharmacy department was never able to find the scheduling system....

Aug 2020
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Manager

Relationship

The relationship depends on the day. Even post-implementation, we have calls often with the vendor...

Aug 2020
 Helpful

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Manager

Service and Support

Avantas has their innovation and support team. Sometimes it is challenging to know which team to go...

Aug 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

Generally, Avantas avoids charging us for every little thing. Sometimes there are fees associated...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

We have a little hiccup in the surgical services arena, but that is not all on Avantas. Also, I...

Aug 2020
 Helpful

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Director

Service and Support

Avantas’ continued support has been huge. With any new system, obviously, a vendor comes in and gets...

Aug 2020
 Helpful

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Director

Implementation and Training

The education team has been fantastic. Besides the initial education, we have ongoing education...

Aug 2020
 Helpful

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Manager

Relationship

Our partnership with Avantas has been a positive experience. We have developed a close relationship,...

Aug 2020
 Helpful

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Manager

Other Observations & Comments

The vendor has been very responsive to COVID-19. One thing they did that we really appreciated was...

Aug 2020
 Helpful

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Manager

Technology

We have a couple of units that are so big that when we are opening up, the schedule can take a...

Aug 2020
 Helpful

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Manager

Technology

We are looking at possibly expanding the solution for use in our ED, pharmacy, lab, and other...

Aug 2020
 Helpful

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Manager

Interfacing and Integration

One thing I have asked for is a vendor conference. We are starting to build a more robust data...

Aug 2020
 Helpful

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Manager

Implementation and Training

I was terrified of the implementation. I thought we would be getting a lot of phone calls because...

Aug 2020
 Helpful

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Manager

Relationship

The vendor emails me every so often to tell me when some overriding is expiring or whether we have...

Aug 2020
 Helpful

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Manager

Other Observations & Comments

Some of our limitations are internal. There are times when the system tells us to do something, and...

Aug 2020
 Helpful

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Director

Implementation and Training

Avantas' account management is spectacular. Their preimplementation teams are great. They ask the...

Aug 2020
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Director

Relationship

The vendor is very responsive to our needs. They graciously accept all of our crazy ideas for...

Aug 2020
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Director

Functionality and Upgrades

It was surprising how easily the end users adopted the product. Going from a paper schedule to an...

Aug 2020
 Helpful

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VP/Other Executive

Relationship

Our goal was to expand Smart Square across our division. We wanted to improve the effectiveness of...

Aug 2020
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

The tool is user friendly. We are able to standardize the scheduling piece, and we are putting all...

Aug 2020
 Helpful

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VP/Other Executive

Service and Support

Avantas was very instrumental during the COVID-19 crisis because we needed to create units that were...

Aug 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

Avantas has an opportunity with regard to how we tag units that are in our schedule because COVID-19...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

We have been really impressed with the product. That has been hard for us to believe. The product...

Aug 2020
 Helpful

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Director

Service and Support

My only criticism of Avantas is that they are a bit slower to react to our needs because of their...

Aug 2020
 Helpful

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Analyst/Coordinator

Lessons Learned

Smart Square works great for us. I would tell people considering Smart Square that they need to have...

Jul 2020
 Helpful

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Analyst/Coordinator

Service and Support

We have regular meetings with Avantas. We email their support as needed for weird, little questions...

Jul 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

I would like to see improvements with Smart Square. Within the administrator manual, the vendor...

Jul 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Smart Square is a fairly mature product. There is always something that Avantas could do to enhance...

Jul 2020
 Helpful

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Analyst/Coordinator

Sales and Contracting

We had to set up additional units to staff for COVID-19, and Avantas helped us through that by...

Jul 2020
 Helpful

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Manager

Service and Support

Avantas is doing fairly well. They do a nice job staying in touch with us, staying abreast of what...

Jul 2020
 Helpful

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Manager

Functionality and Upgrades

The product is multifaceted. It has scheduling functionality and functionality to support daily...

Jul 2020
 Helpful

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Manager

Functionality and Upgrades

Avantas does a good job updating their product and pushing out enhancements, but I feel that a few...

Jul 2020
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Manager

Relationship

We have an account manager and a support person assigned directly to our account. Things have worked...

Jul 2020
 Helpful

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Manager

Service and Support

During the COVID-19 crisis, Avantas has been phenomenal in their support. We have had to be...

Jul 2020
 Helpful

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Director

Functionality and Upgrades

The main reason we use Smart Square is for the open-shift incentive. This is based on demand and is...

Jun 2020
 Helpful

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Director

ROI / Cost (care and feeding)

Avantas makes us pay for some of the core functionality that I feel should already be included.

Jun 2020
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Manager

Relationship

Avantas is wonderful to work with. They are really approachable, friendly, and knowledgeable. If...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

My experience has been really positive. I have worked with the software in different positions. I...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

Once people know what they are doing, the system is fairly easy. In terms of training, we probably...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

Avantas sends out enhancements every month, and those have been very beneficial. The releases are...

Jun 2020
 Helpful

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Manager

Implementation and Training

Avantas's training classes and content have been really great. Those have been very well organized....

Jun 2020
 Helpful

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Manager

Service and Support

During the COVID-19 crisis, the first thing Avantas did was reach out and ask about what we needed....

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

The system is not only a scheduling tool but also a workforce tool. We can really get to know how...

Jun 2020
 Helpful

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Manager

Service and Support

With the COVID-19 crisis, the vendor held regular phone meetings to share what was going on and what...

Jun 2020
 Helpful

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Manager

Relationship

We have been with the vendor for years, and we continue to have calls with the support...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

We have enhancement ideas on the vendor’s improvement list, and the vendor gives us updates as to...

Jun 2020
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Manager

Functionality and Upgrades

The basic functionality of the system seems to work well, like the scheduling and the deployment of...

Jun 2020
 Helpful

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Manager

Service and Support

During the COVID-19 crisis, the vendor assigned someone to frequently have meetings with us. Those...

Jun 2020
 Helpful

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Manager

Lessons Learned

The vendor has certain types of dashboards, and there are some new types of dashboards that they are...

Jun 2020
 Helpful

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Manager

Technology

When the vendor has a new type of report or dashboard that they are offering, we sometimes say that...

Jun 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

We have moved down the path of trying to avoid being nickel-and-dimed. We have negotiated contracts,...

Jun 2020
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Manager

Service and Support

I tend to not give the highest marks for anything because I always think things can be improved. The...

Jun 2020
 Helpful

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Manager

Technology

The vendor has really upped their game with delivering new technology. They are developing a lot of...

Jun 2020
 Helpful

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Manager

Relationship

We had a lot of executive involvement during the earlier parts of our engagement with the vendor. At...

Jun 2020
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Nurse

Functionality and Upgrades

I like the system. I like it a lot, as a matter of fact. I like that we can audit shifts and that we...

Jun 2020
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Nurse

Other Observations & Comments

Avantas does bring new technologies, but whether I like those technologies is another story. There...

Jun 2020
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Manager

Functionality and Upgrades

With Smart Square, nurse managers can get their own reports in seconds. The product is incredibly...

Jun 2020
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Manager

Relationship

There are some new things we are working on with Avantas. They certainly keep all of their promises....

Jun 2020
 Helpful

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Manager

Future Outlook

The product is certainly part of our long-term plans. We get phone calls all the time from other...

Jun 2020
 Helpful

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Manager

Sales and Contracting

Avantas doesn't avoid charging for every little thing, but we have had good, collaborative...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

Avantas actually gives us education tools that we can develop. They give us Word documents and...

Jun 2020
 Helpful

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Manager

Interfacing and Integration

With Avantas, the goals for our integration were certainly met. We had measures of success that were...

Jun 2020
 Helpful

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Manager

Service and Support

Avantas has a great approach to support. We send tickets to the support people, and we can go in and...

Jun 2020
 Helpful

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Manager

Relationship

The vendor executive involvement from Avantas is great. Our representative sends us emails. When we...

Jun 2020
 Helpful

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Manager

Service and Support

Avantas has been fabulous during the COVID-19 crisis. They hosted a 30-minute meeting to answer...

Jun 2020
 Helpful

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Manager

Service and Support

In some areas, I know more about how Avantas' system operates than Avantas does. There seems to be a...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

With the system, I like the ability to quickly apply cyclic schedules to a large group of staff...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

Smart Square has too many features that are poorly or incompletely executed and requires too much...

Jun 2020
 Helpful

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Manager

Service and Support

Throughout the COVID-19 crisis, Avantas organized a regular call where they got all of their clients...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

There a lot of bugs in the upgrades for Smart Square. It doesn't seem like Avantas does proper...

Jun 2020
 Helpful

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Manager

Future Outlook

Smart Square is not part of our long-term plans. We spend too much time trying to manage the...

Jun 2020
 Helpful

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Manager

Relationship

The problem with Avantas is that they don't make promises. Things go into a black hole. Avantas only...

Jun 2020
 Helpful

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Manager

Other Observations & Comments

Avantas has web-based training and classroom training. Some of the training is good, but other...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

The ease of use for the end users is poor because there are too many clicks and there is no...

Jun 2020
 Helpful

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Manager

Relationship

We have regular calls with the vendor, and one of the senior people is always on the call, but I...

Jun 2020
 Helpful

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Manager

Other Observations & Comments

There is always room for improvement, but Avantas touched base with us weekly about COVID-19. We...

May 2020
 Helpful

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Manager

Interfacing and Integration

Smart Square talks to another system we have. But I am on the fence because a lot of my job includes...

May 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

Avantas does avoid charging for every little thing. There have been times where there was a charge...

May 2020
 Helpful

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Manager

Functionality and Upgrades

Avantas has been very supportive of us during upgrades. We don't use the vendor's training during...

May 2020
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Manager

Service and Support

Enhancement requests take way too long. Avantas takes well over a year to fulfill requests. Our...

May 2020
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Manager

Functionality and Upgrades

Avantas' product is good. They have made some end-user enhancements and have created a new user...

May 2020
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Manager

Service and Support

We don't have a very big internal team to support the product. We can't focus on the software all of...

May 2020
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Manager

Service and Support

When a vendor has turnover, some of the initiatives and fine details get lost. Things have become a...

May 2020
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Director

Functionality and Upgrades

There are certain aspects of the product that I would buy again. The product is wonderful. It has...

May 2020
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Director

Functionality and Upgrades

There are drawbacks to the open shifts, the dashboards, and the reporting. There was something I...

May 2020
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Director

Service and Support

The vendor does upgrades that I am sure help in ways we don't know about. We appreciate our...

May 2020
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Director

Lessons Learned

I would absolutely recommend the product. Once we figured out the open-shift module, the product...

May 2020
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Manager

Relationship

Avantas keeps their promises to the best of their ability. They are very careful to say yes. They...

May 2020
 Helpful

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Manager

Functionality and Upgrades

The product is doing well, but it could be better with upgrades.

May 2020
 Helpful

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Manager

Functionality and Upgrades

As the vendor makes changes in the system, the changes often interfere with things that are already...

May 2020
 Helpful

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Manager

Implementation and Training

I would give Avantas high marks for their training. They brought us on-site. They gave us several...

May 2020
 Helpful

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Manager

Other Observations & Comments

There are different levels of end users. The product is great for the users who actually sign up and...

May 2020
 Helpful

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Manager

Functionality and Upgrades

We need the product to do more. It was created for nursing, and we are looking for it to do more...

May 2020
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Manager

Relationship

I am pleased with our support. We have a good personal relationship with the vendor’s folks. They...

May 2020
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Manager

Interfacing and Integration

We have the product integrated with other software systems that we use. The product is good, and I...

May 2020
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Manager

Implementation and Training

Avantas offered different levels of training. They offer initial training, but they also offer...

May 2020
 Helpful

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Manager

Technology

Avantas does well with their product. But in this day and age, an app would be more beneficial for...

May 2020
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Manager

Interfacing and Integration

We have the product integrated with our HR system. And we are increasing integration with our EMR....

May 2020
 Helpful

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Manager

Service and Support

Avantas has been really accessible in terms of Smart Square support during COVID-19. They have met...

May 2020
 Helpful

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Analyst/Coordinator

Service and Support

Smart Square is a great scheduling system, but I do see more hiccups with Smart Square than I see...

Apr 2020
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

The system is a bit expensive, so we have been looking for solutions that are similar but...

Apr 2020
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

The vendor has charged us or tried to charge us for things that I didn't feel we should have been...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

Whether I would recommend the system to others is situational. I don’t think the system is worth...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The vendor didn't test some things before recently rolling out their user interface change. We had...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Smart Square doesn’t charge for their training, but their training isn’t as developed as the...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We have been trying to roll out Smart Square to a section of the hospital ever since we went live,...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The vendor built Smart Square with inpatient care in mind, but ambulatory care works differently. So...

Apr 2020
 Helpful

 or  to see details.

Manager

Service and Support

The vendor has been pretty awesome. They have been doing some weekly get-togethers for all of the...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Smart Square doesn’t really have versions. Every month, the vendor comes out with fixes. We feel...

Apr 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

I don’t think there are better choices out there. I wish there were an all-in-one solution. I don’t...

Apr 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The vendor doesn’t charge for every little thing yet. I see the signs ahead. For instance,...

Apr 2020
 Helpful

 or  to see details.

Manager

Lessons Learned

The system works fine as long as organizations and administrators are willing to put in a lot of...

Apr 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

The system has done well supporting our integration goals. We have the system so that everything is...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like the way that Avantas does everything; they make things quite simple. I think everybody should...

Apr 2020
 Helpful

 or  to see details.

Manager

Service and Support

The vendor is strong with their ongoing support. I have a representative who I call. I put in a...

Apr 2020
 Helpful

 or  to see details.

Manager

Relationship

Avantas has good executive involvement. I don’t expect executives to be all that involved anyway, so...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

To me, the idea of tangible outcomes means getting my customers what they want and need to do their...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would tell others that the system is very user friendly. The vendor has great support too. But the...

Apr 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Prior to our contract, there were times when we felt nickel-and-dimed by the vendor.

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

Overall, things have gone very well with Avantas. We have a great partnership with them. We work...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

Avantas regularly rolls out enhancements. They have a great process in which we all get on a call...

Mar 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

We have been communicating with Avantas because we need to educate users in a different way. The...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Our end users find the system very easy to use and really intuitive. When we train our end users,...

Mar 2020
 Helpful

 or  to see details.

Manager

Service and Support

Avantas has a support desk that we use all the time. We email the people, and they immediately...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

We speak to our account-support folks regularly. We are starting to work on some new projects with...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

I would tell others that Avantas is a great partner and that we work very well with them. After...

Mar 2020
 Helpful

 or  to see details.

Manager

Service and Support

The implementation went really well. We had the benefit of the system being up, so there were some...

Mar 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

The education initially was really good. Avantas came out and did a lot of training sessions. But we...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We finally have a way to look at staffing across the organization; that view was very siloed before....

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

There are discussions about centralizing our staffing plan. We are just trying to figure out the...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

I had the opportunity to go to an Avantas event, and it was really nice because I had some...

Mar 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

The only negative thing I would say about the implementation is that everything wasn’t quite as big...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

When it comes to the ease of use, there are some things that aren’t as intuitive as I would like...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We haven’t figured out how to use PTO for employees that transfer departments. We find that the...

Mar 2020
 Helpful

 or  to see details.

Manager

Service and Support

Avantas is very responsive. We have great coordination within our system when it comes to Avantas’...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

For the most part, Avantas is good at training. With the little dashboards, we could have more...

Mar 2020
 Helpful

 or  to see details.

Manager

Technology

The product does what we want it to do. It is hard to know which issues are due to our lack of...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

Avantas drives and communicates outcomes pretty well. Avantas is very motivated to help us succeed....

Mar 2020
 Helpful

 or  to see details.

Manager

Future Outlook

The product is very valuable. There is some frustration with the fact that the census feeds are not...

Mar 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

In terms of product functionality, we are still transitioning. We haven’t realized the full benefit...

Mar 2020
 Helpful

 or  to see details.

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