Azalea EHR/PM - Small Practices Commentary

Filtered view: All

One of my favorite things about Azalea Health is how easy it is to connect with somebody. The...

We only use Azalea’s system for billing, so the providers don't use it, but we like it because of...

I don't know whether there is anything Azalea Health needs to improve on. We did have to do a...

Azalea Health’s training is excellent. I rarely ever give anything the highest score because no...

Azalea Health’s support is excellent. I don't know how they could be any better. In the early days...

Azalea Health is always on top of things regarding development and innovation. They're always...

The biggest benefit of Azalea EHR/PM is that it's very user friendly. If someone can navigate Google...

When Azalea Health first debuted their EHR, so many EHRs we worked with did not allow us to have...

I recommend Azalea EHR/PM. It’s very intuitive and works well. The vendor uses the old traditional...

Azalea Health is easy to reach. Anytime we have an issue, which isn't often, we usually get it...

It's easy to bill through Azalea Health's system because it's geared toward rural health clinics....

Understanding the solution was really a team effort. I'm older, but we had a couple of younger...

Azalea Health’s support is improving. I think some of my staff members have been pretty good about...

I only very recently had a problem with the vendor's chat. I tried to call the support number the...

When changing EHRs, I didn’t want to go with Epic. I wanted to go with Azalea Health. When they came...

The solution is pretty functional. I was wondering what could be better, and I'm not really sure....

Azalea Health had training materials and guides, but they really weren't easy to follow. I felt like...

I love the different suites and options and the new things the vendor comes out with, like the EOB...

I love the support tab in Azalea EHR/PM. We can super easily reach out and chat with somebody. The...

Azalea Health implemented the press-a-button feature to reach out to Medicare and ask where a...

Azalea Health’s ability to resolve tickets is fantastic. We had an issue, and it got escalated to...

I attended a new webinar series that Azalea Health started, and it was absolutely fantastic. I...

I've been using Azalea Health's system for years. It is such a smooth system, and the technical...

I love Azalea Health’s academy because we can go there at any time, search for any video, and watch...

Azalea Health has a lot of helpful online courses that we can go through to get our feet wet. They...

I do reach out to Azalea Health's customer support people often. Normally, I can get in touch with...

Every once in a while, there is an extra-long hold time with Azalea Health's support. But for the...

There are a couple of things in the solution that are a little wonky right now that I need to work...

In Azalea EHR/PM, there is a setting where we can update patient information on a claim, or I guess...

The Azalea EHR/PM billing workflow is pretty straightforward and simple for me, including applying...

The biggest benefits of Azalea EHR/PM are the customization capabilities and ease of use. The system...

Other vendors fail miserably with support. I don't want to talk to someone who doesn't speak...

In Azalea Health's system, I like the messaging. I can send messages to my nurses and front office...

With training, I want to jump in there, get things going, and have a system handed to me so I can...

Azalea Health definitely delivered on the AI portion, and it's cutting-edge. The only question I...

I saw online that Azalea Health added an AI component for voice recognition to help with charting. I...

Azalea Health's EHR is the best I have found so far. I was looking for something that would allow me...

Whenever we have an issue, we're supposed to open a ticket. We email the vendor to open a ticket,...

Within the past 12 months, the vendor has come out with two new products. One product made it so...

Right now, I'm trying to send batches of accounts to the collection agency. With other solutions,...

There are some quirky things that may not be unique to Azalea EHR/PM, but certain aspects are not...

From a business owner standpoint, the accounting in Azalea EHR/PM is complex because it is designed...

We don't have a partnership with Azalea Health; we have a business relationship. I am satisfied with...

I would like to see Azalea Health have a platform for allied health entities. That would be helpful.

Azalea EHR/PM is simple to use and learn. The company is very responsive because they are a smaller...

Azaela Health is very professional to work with. I usually just get on a chat with them, and they...

Azalea Health's system is very user friendly. The navigation is pretty straightforward. We don't...

Azalea Health is working on a couple of features pertaining to faxes and pharmacy information.

The solution is very expensive comparatively. I looked at a few other options, but that is when I...

Azalea Health has their university, as they call it, for training, but it is kind of confusing.

It would be nice to have more templates and things. Those are really cumbersome to create,...

The product is very user-friendly. There are multiple ways to do the same thing, such as creating...

Azalea Health is extremely responsive, and their customer care is done well. If we do a direct chat...

Once we went live with the system, we were essentially thrown to the wolves. We had a lot of...

Azalea Health offered a trial period of their AI tool for our providers, and after the trial ended,...

Azalea Health’s customer service team is wonderful. They are quick, and we can chat with them in...

The individuals I have spoken with at Azalea Health are great and very helpful. However, if I have a...

I have not seen consistent updates from Azalea Health. When we log in to the system, we may notice...

I would tell someone considering Azalea Health's EHR to do thorough research. When I came into my...

The vendor required us to pay extra for several features, including AI functionality and e-faxes to...

Azalea Health's product felt very clunky to me. It didn't feel built for a small practice like ours....

The system is too clunky. There is too much going on on the page, and too many building and...

When we first transitioned to Azalea Health, we weren't the only company that had previously been...

If Azalea Health is delivering on their vision, we don't see it. They may be delivering on the EHR...

Obviously, Azalea EHR/PM is worth something. But we have to do a lot of workarounds on stuff to get...

The only way I have contact with Azalea Health is through their support, and the support people work...

We have gotten used to Azalea EHR/PM. We know the drill, so we make it work. I have been disgruntled...

The support sometimes tends to take a little longer than I would like it to, but it isn't bad. If it...

Azalea Health's EHR is amazing. I couldn't ask for any better EHR to work with. The other providers...

We sometimes don't even know about the new technology the vendor is delivering. But when we do, we...

Azalea Health’s customer support team is absolutely wonderful and awesome. They know me, so I really...

Every little thing is a charge with Azalea Health. I had to argue with them about a piece because...

Some of the system is great, and some of it is not. I really like the billing aspect. We can delete...

Azalea Health’s training is not great. We would like better training and more at-the-elbow support...

The system was already here when I came to the organization, and if I were able to look at other...