Commentary Summary
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User Commentary
Value
B. Braun wants to charge us for pretty much everything. They charge us for anything that we do. If...
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Product, Value
The Perfusor PCA pumps break all the time. I have multiple technicians. One technician spends most...
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Operations
B. Braun does initial training, which we have to pay for, but it is good. They don’t really have...
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Product
In the ICU, we might have six to eight different drugs. The Perfusor PCA pumps can only do one drug...
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Loyalty, Relationship
B. Braun is not proactive at all. They don't contact us. We have to contact them. B. Braun is...
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Loyalty
We have two different versions of each of the B. Braun pumps, and that is part of the problem. We...
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Loyalty, Value
I guess we have gotten our money’s worth with B. Braun's pumps because we have had them for so long....
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Product
The ease of use of the Perfusor PCA pumps could be easier. For some staff, the pumps are not 100%...
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Product
From the IT side, the interoperability of the Perfusor PCA pumps is good. There are no challenges....
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Relationship
If we reach out to the B. Braun support team, we get a timely response. They are one of the few...
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Relationship, Operations
Since the implementation, we have had regular calls with B. Braun to see how things are going, and...
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Operations
I believe B. Braun's training is good. Their notice of available training and retraining on newer...
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