Perfusor PCA Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
A big piece of why I would rate training just above the middle of the road is that B. Braun has been...
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Product
The Perfusor PCA pump doesn't meet all of my needs because of things related to the drug library. It...
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Relationship
When we interact with anyone on the B. Braun team, it is very clear that they understand we are...
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Loyalty
We are getting there in terms of B. Braun delivering new technology, but we don’t have any yet....
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Product
The Perfusor PCA mostly meets our needs, but based on the syringe rate accuracy issues, we are...
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Relationship, Product
There are a couple of things that B. Braun is aware of that work great for an adult but don't work...
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Product
With the Perfusor PCA, there are things that don’t mesh easily with the nursing workflow. The...
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Loyalty
If we did a full market analysis, all would be up for consideration. But given the investment, it...
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Loyalty
There are two versions of the B. Braun pumps. There is one available in Europe and one in the US....
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Product
The drug library is difficult. The Perfusor PCA pumps cannot upgrade the drug library wirelessly. If...
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Relationship
For the Perfusor PCA, the support team is very knowledgeable.
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Loyalty, Value
Right now, everything is so tight that we are just not buying anything. We are fixing what we have....
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Relationship
We have regular calls with B. Braun to discuss how our integration status is going and how many...
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Product
The platform for the Perfusor PCA is good; it is compact. But from a repair standpoint, it can be a...
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Relationship, Operations
When we have had issues, B. Braun has been quick to respond. They have worked closely with us to...
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Value
B. Braun wants to charge us for pretty much everything. They charge us for anything that we do. If...
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Product, Value
The Perfusor PCA pumps break all the time. I have multiple technicians. One technician spends most...
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Operations
B. Braun does initial training, which we have to pay for, but it is good. They don’t really have...
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Product
In the ICU, we might have six to eight different drugs. The Perfusor PCA pumps can only do one drug...
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Loyalty, Relationship
B. Braun is not proactive at all. They don't contact us. We have to contact them. B. Braun is...
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Loyalty
We have two different versions of each of the B. Braun pumps, and that is part of the problem. We...
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Loyalty, Value
I guess we have gotten our money’s worth with B. Braun's pumps because we have had them for so long....
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