Perfusor PCA Commentary
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Jackson Tate
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User Commentary

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Analyst/Coordinator

Relationship, Operations

Since the implementation, we have had regular calls with B. Braun to see how things are going, and...

Jun 2024
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Analyst/Coordinator

Operations

I believe B. Braun's training is good. Their notice of available training and retraining on newer...

Jun 2024
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Manager

Product

The Perfusor PCA pump is pretty straightforward. There are no issues with the tubing getting stuck....

Apr 2024
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Manager

Relationship

B. Braun trains the technicians. If we need something from the sales team or something like a drug...

Apr 2024
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VP/Other Executive

Operations, Product

We have gone live on our EMR pump integrations, and that has gone well. There were some learning...

Jan 2024
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VP/Other Executive

Loyalty

In a year, our satisfaction will improve as we continue to work with B. Braun on enhancing our...

Jan 2024
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VP/Other Executive

Product

For the transition to integrate our pumps, B. Braun was more responsive than our EMR vendor, though...

Jan 2024
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VP/Other Executive

Product

There is a complicated set of steps for nurses to program the PCA pump. If they don’t do it...

Jan 2024
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Director

Product

We continue to have some issues and concerns with the pumps. They are problematic, so we want to get...

Dec 2023
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Director

Relationship

B. Braun is good at customer service. I enjoy working with them. But some of our problems have not...

Dec 2023
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Director

Product

B.Braun could be better at bringing new technology; I don't know whether we just haven't looked at...

Dec 2023
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Director

Loyalty, Product

The Perfusor PCA is rock steady. I don't see a change anytime soon, although we are having issues...

Nov 2023
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Director

Product

The Perfusor PCA’s user interface and operation is good. The users know the Perfusor PCA and are...

Nov 2023
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Director

Product

B. Braun could improve by being more consistent to make it easier to apply software upgrades....

Nov 2023
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Director

Product

The large-volume pumps have a web-based drug library, so anybody can access it from anywhere, and it...

Oct 2023
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Director

Relationship

If I reach out to somebody from B. Braun for support, I almost always get a reply back the same day...

Oct 2023
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Director

Product

I don't know whether there is any reporting that can be done out of the Perfusor PCA library. We...

Oct 2023
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Analyst/Coordinator

Relationship

So far, the product library has been manageable. At least the local representatives from B. Braun...

Oct 2023
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Analyst/Coordinator

Product

The Perfusor PCA has done its job for the most part, but because of how the vendor has programmed...

Oct 2023
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