Bails Business Solutions Implementation Services Comments

 
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Bails & Associates: First Look 2020
Bails & Associates:
First Look 2020
July 2020
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Current Time Inside Cache Tag Helper: 9/25/2020 5:02:06 PM and Model.EvProductId = 220641

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Manager

Tools and Methodology

We had some difficulties during the project, and Bails' management was very responsive in working...

Aug 2020
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Manager

Tools and Methodology

We had some conflicts with our implementation, timing, and other things with one of the consultants....

Aug 2020
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Manager

Tools and Methodology

We are really happy with the vendor overall. We are not that easy to deal with because things tend...

Aug 2020
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Manager

Tools and Methodology

We will complete our rollout after the COVID-19 crisis; we have halted things. But the vendor is...

Aug 2020
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Manager

People and Knowledge

I would certainly want the vendor to make sure that they assign the right resources to projects. If...

Aug 2020
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Manager

Tools and Methodology

We froze Bails' implementation services during the COVID-19 crisis. They have certainly reached out...

Aug 2020
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Manager

People and Knowledge

Our Bails executive was very involved. Our executive contact understood our other vendor and knew...

Aug 2020
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Manager

ROI and Cost

There were misses on Bails' side in the statement of work, but at the end of the day when we talked...

Aug 2020
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Manager

Relationship

One thing that makes Bails stand out is the relationship and partnership we have. I knew that I had...

Aug 2020
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Director

Tools and Methodology

Bails carefully picks their resources. I know I can call them and give a profile of the type of...

Jul 2020
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Director

Future Outlook

I definitely would purchase services from Bails again. In fact, I am looking to bring in a person...

Jul 2020
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Director

ROI and Cost

Bails is very reasonable and doesn't nickel-and-dime. They have been very easy to work with. Bails...

Jul 2020
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Director

People and Knowledge

When I hire a contractor or consultant, I expect that person to know exactly what he or she is doing...

Jul 2020
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Director

Relationship

We have a great relationship with Bails, and our main contacts are awesome and have partnered with...

Jul 2020
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Director

Tools and Methodology

The work Bails did was of high complexity based on the sheer number of moving parts. There were so...

Jul 2020
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Director

Project Results

The folks from Bails were able to do the job that I needed them to do without much hands-on...

Jul 2020
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Director

Relationship

In terms of the partnership, it is really hard to onboard a vendor in our organization, but Bails...

Jul 2020
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Director

Tools and Methodology

Bails' contractors have helped us with specialized reporting requirements through COVID-19. They...

Jul 2020
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Director

Project Results

Working with Bails was definitely a process improvement for us. With their help, we took manual...

Jul 2020
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Manager

People and Knowledge

Our consultant from Bails has done phenomenally. That person is very good. Our consultant has walked...

Jul 2020
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Manager

Tools and Methodology

A drawback with Bails was the trainer that they put in at the beginning. We did not have a lot of...

Jul 2020
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Manager

Future Outlook

Bails has done very well with improving processes. We have definitely had outcomes, and we would...

Jul 2020
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Manager

Project Results

We have had some struggles with our team adopting the new product. That is a challenge with any...

Jul 2020
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Manager

Win/Loss - Why they were selected (by current clients)

We chose Bails over other service vendors, and we have had continued success with Bails. There was...

Jul 2020
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Manager

People and Knowledge

Bails consistently exceeds expectations. We have asked them to help with a wider scope of things...

Jul 2020
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Manager

Tools and Methodology

Bails' strategic ability is pretty good. Part of that is internal to them, but they also worked with...

Jul 2020
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Manager

ROI and Cost

Bails has been great in terms of getting our money’s worth. Compared to the other vendors that we...

Jul 2020
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Manager

Tools and Methodology

Bails is very consistent. There is an expectation when we can feel that Bails will have a...

Jul 2020
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Manager

Tools and Methodology

I would recommend that Bails not do the breakout of the training. They should keep consistency with...

Jul 2020
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Director

People and Knowledge

Bails has a good team. Bails' team members are low maintenance and easy to talk to. It is easy to...

Jun 2020
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Director

Relationship

Bails stood out from other consulting firms because I felt like I could really talk to them. Bails'...

Jun 2020
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Director

Relationship

I regularly spoke with Bails' executives. Bails had a good top-down approach, so I could access...

Jun 2020
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Director

Tools and Methodology

I didn't have any issues with Bails. When I gave feedback, they fixed the problem and would follow...

Jun 2020
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Director

Tools and Methodology

On our project, Bails showed great communication and collaboration. I was never wondering whether...

Jun 2020
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Director

Project Results

The quality of staff was excellent. Bails had the experience I needed, and they were easy to work...

Jun 2020
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Director

Tools and Methodology

Bails did everything they could to exceed my expectations. Honestly, it is hard to exceed my...

Jun 2020
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Director

Other Observations

We had a lot of issues in making things work with the software, and Bails learned as much as we did....

Jun 2020
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Director

Relationship

Bails had great executive involvement. The key executives called me frequently to touch base on the...

Jun 2020
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Director

Project Results

We had one consultant that we needed removed, and Bails was very helpful. A Bails team member...

Jun 2020
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Director

Project Results

Bails went above and beyond their contracted obligation. Their agreement ended after a successful...

Jun 2020
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Director

Project Results

Because the software was new, the process was a first for us and for Bails. There were a lot of...

Jun 2020
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Analyst/Coordinator

People and Knowledge

The vendor's strength was definitely knowing the product. They knew what they didn't know, and they...

Jun 2020
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Analyst/Coordinator

Tools and Methodology

I am not sure whether I have any recommendations for improvements. Bails was on-site when we needed...

Jun 2020
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Analyst/Coordinator

Project Results

Some of our users were tough to convince, and for the most part, the ones who participated in the...

Jun 2020
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Analyst/Coordinator

People and Knowledge

There were some concerns about the ability to set up our supply chain with the warehouse and...

Jun 2020
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CIO

Relationship

Bails differentiates themselves from others because the people who manage the company put a lot of...

Jun 2020
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CIO

Win/Loss - Why they were selected (by current clients)

We had a couple of implementation consultant groups presented to us through our ERP vendor. For us,...

Jun 2020
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CIO

Tools and Methodology

Bails has an implementation methodology that gives us practice along the way to help us do things....

Jun 2020
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CIO

Relationship

The vendor's executive involvement was good. I was able to establish good relationships with people...

Jun 2020
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CIO

Project Results

Bails did a lot of change management. On the general accounting side, we eliminated several patient...

Jun 2020
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CIO

Other Observations

Bails was absolutely phenomenal onthe general financials side, but they struggled a bit with supply...

Jun 2020
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CIO

Lessons Learned

We got the outcome we expected with Bails; I would give them a high score for that. We absolutely...

Jun 2020
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CIO

Relationship

Bails has been an integral partner of ours for many years. We had leadership transformation pretty...

Apr 2020
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CIO

ROI and Cost

Bails avoids charging for every little thing. They do what is right. Bails has a great team. They...

Apr 2020
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CIO

Tools and Methodology

Overall, Bails is strategic. Many people on the executive team are willing to talk through concepts...

Apr 2020
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CIO

People and Knowledge

We had some miscommunication in terms of when individuals were working on-site. There wasn't a...

Apr 2020
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CIO

Project Results

With the development piece, we obviously know which direction to go in to get major workflows to...

Apr 2020
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Director

Other Observations

If I were to drill back down and think about the work that Bails did from a conflict resolution...

Apr 2020
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Director

ROI and Cost

From a good business partner perspective, we were actually able to fit everything in within our...

Apr 2020
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Director

People and Knowledge

The vendor exceeded my expectations. A couple of the resources that we had on one of the engagements...

Apr 2020
 Helpful

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Director

Win/Loss - Why they were selected (by current clients)

Overall, I am very pleased with the implementation. The reason we really connected with Bails was...

Apr 2020
 Helpful

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Director

Project Results

Bails was able to come in and work operationally while also doing some consulting to help fix broken...

Apr 2020
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VP/Other Executive

Relationship

At an organizational leadership level, I felt like Bails approached our engagement as a partner....

Apr 2020
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VP/Other Executive

Relationship

Projects are hard. I have been in different leadership positions and projects before. I haven’t had...

Apr 2020
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VP/Other Executive

Other Observations

The quality of the staff and consultants was hit or miss. I guess the delta was being results...

Apr 2020
 Helpful

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VP/Other Executive

Tools and Methodology

As an organization, we were really not looking at the implementation as a means to evolve our...

Apr 2020
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Director

Tools and Methodology

It is important that the vendor knows they are family oriented. Their customer service style is...

Apr 2020
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Director

Relationship

We would get to a point where we were stuck and needed consulting, and we couldn’t get what we...

Apr 2020
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Director

Relationship

Bails could have provided us all the manpower that we needed for our project. I would not have...

Apr 2020
 Helpful

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Director

Relationship

We have always had a very positive experience with Bails. I use them as my preferred vendor, and...

Apr 2020
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Director

People and Knowledge

The vendor has a wealth of knowledge and talent in our space that they always bring to bear. Even...

Apr 2020
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Director

Tools and Methodology

We were having some problems with supply chain, and we arranged to have a few sessions with one of...

Apr 2020
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VP/Other Executive

Tools and Methodology

We had a very challenging project for a lot of reasons. The organization on the receiving end of any...

Apr 2020
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VP/Other Executive

Tools and Methodology

Bails did not exceed expectations. The organization we were implementing the system with had had...

Apr 2020
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VP/Other Executive

Tools and Methodology

In terms of Bails execution, it was curious that we did not have what most people would consider an...

Apr 2020
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