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PatientPing
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Kyle Chilton
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KLAS Consultant - Kyle Chilton
 
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Featured  Report

Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
Transitions of Care 2022:
What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
December 2022
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Commentary Summary

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User Commentary

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VP/Other Executive

Relationship, Product

PatientPing is at risk because Epic continues to get better at providing interoperability options...

May 2023
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(0)
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VP/Other Executive

Loyalty, Product

PatientPing doesn't integrate with other systems, so people have to leave it to find things that...

May 2023
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VP/Other Executive

Loyalty, Operations

We stopped using the system because our team members weren't able to make use of the tool. We did a...

May 2023
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VP/Other Executive

Relationship

Bamboo Health doesn’t follow up with us. We have to reach out to them. The vendor should take...

Mar 2023
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VP/Other Executive

Product

The only hiccup with PatientPing is that it is primarily used in only a few states. We hope that the...

Mar 2023
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Manager

Relationship

PatientPing had an issue that impacted us on our calls. An upgrade impacted us significantly, and...

Mar 2023
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Manager

Product

The product is very easy to navigate, and the vendor puts specialists toward it. Our experience with...

Mar 2023
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Manager

Relationship

I don't think we have a lot of executive involvement, not that executive involvement is necessary...

Mar 2023
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Manager

Product

With PatientPing, there is not a lot in the way of integration. Maybe the product was never intended...

Mar 2023
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Manager

Relationship, Product

PatientPing has certainly listened to our request to make the product better. We can’t break the...

Dec 2022
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Manager

Culture, Loyalty, Relationship

We work with customer success managers. If we need to speak to the support people, we can schedule a...

Dec 2022
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CEO/President

Loyalty

We chose PatientPing because we needed information on discharges, patient transfers, and other things....

Jun 2022
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CEO/President

Product

From PatientPing, we have seen an improvement in continuity of care and the ways that we can manage...

Jun 2022
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CEO/President

Product

PatientPing has been a turnkey solution. We get pings when people hit registration points. That is...

Jun 2022
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