PatientPing Commentary
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Paul Hess
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User Commentary

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Manager

Relationship

Bamboo Health has great customer service. If the vendor can't solve something, they will let us...

Oct 2023
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Manager

Product, Value

Our outcomes are on us to support. The system can give us all of the data, but it is dependent on...

Oct 2023
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Manager

Product

PatientPing is the best in class. Real-time information is PatientPing’s bread and butter. I can see...

Oct 2023
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Manager

Loyalty, Relationship

Bamboo Health is a part of my team as much as the people at my organization are. The vendor is very...

Oct 2023
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Manager

Loyalty, Product

PatientPing’s functionality definitely does meet all of my needs today. I am excited to take the...

Oct 2023
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Manager

Loyalty

The vendor joined with Appriss Health to form Bamboo Health. I am curious to see how the large-scale...

Oct 2023
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CEO/President

Relationship

Our experience has been fabulous. We have never worked with another vendor that is as user friendly...

Sep 2023
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CEO/President

Product

We are able to do admissions, discharges, and transfers, and we are able to extract data. We know...

Sep 2023
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Director

Product

We have never had an issue with PatientPing. I really enjoy being able to monitor my patients...

Aug 2023
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VP/Other Executive

Value

Bamboo Health's costs are expensive. We tried to talk the vendor down, and we weren’t able to. The...

Aug 2023
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VP/Other Executive

Relationship, Product

PatientPing is at risk because Epic continues to get better at providing interoperability options...

May 2023
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VP/Other Executive

Loyalty, Product

PatientPing doesn't integrate with other systems, so people have to leave it to find things that...

May 2023
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VP/Other Executive

Loyalty, Operations

We stopped using the system because our team members weren't able to make use of the tool. We did a...

May 2023
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VP/Other Executive

Relationship

Bamboo Health doesn’t follow up with us. We have to reach out to them. The vendor should take...

Mar 2023
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VP/Other Executive

Product

The only hiccup with PatientPing is that it is primarily used in only a few states. We hope that the...

Mar 2023
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Manager

Relationship

PatientPing had an issue that impacted us on our calls. An upgrade impacted us significantly, and...

Mar 2023
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Manager

Product

The product is very easy to navigate, and the vendor puts specialists toward it. Our experience with...

Mar 2023
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Manager

Relationship

I don't think we have a lot of executive involvement, not that executive involvement is necessary...

Mar 2023
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Manager

Product

With PatientPing, there is not a lot in the way of integration. Maybe the product was never intended...

Mar 2023
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