Spectrum IQ (LVP) Commentary

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The Spectrum IQ pump is now several years old, and Baxter and their competitors have newer, better...

Baxter has been great. I love our account representative. They jump in anytime we have a technical...

We've grown a lot. We've changed groups within the facility, and those groups have used other...

We kind of like the Spectrum IQ pumps, but we have to get a version that's going to be EHR...

The Spectrum IQ pumps are good. They've been fine, and they've worked well. I like Baxter.

Baxter's training wasn't focused on every discipline that might need to use the pump. They needed...

Baxter has been very up front. We usually call the company directly or email them, and they've been...

The quality of the Spectrum IQ has been a nice improvement for us. I appreciate the quality versus...

We don’t have connectivity between Spectrum IQ and our EMR yet.

For their functionality and pricing, I would buy the Baxter pumps again. Their cost is a little...

Having integration into an EHR for scanning the medication for the patient in the pump is a very...

When new staff members use the product, they catch on pretty quickly.

When I call on the vendor to give me another quote or something, they answer. They send things out...

We have a huge fleet of the Spectrum IQ pumps. We are constantly sending equipment back to Baxter to...

Baxter has been an absolutely horrible vendor to work with. They got rid of many sales...

There is a lot of IT involvement to get the Spectrum IQ's bidirectional automatic programming and...

We've had very adversarial meetings with Baxter. They told us we had to meet certain criteria, but...

The Spectrum IQ is the same Spectrum IQ as when we bought it. It was amazing when it came out, but...

Overall, the Spectrum IQ pumps do well. Baxter has been good with support. If we have issues, we...

I don't hear about a lot of development from Baxter. I don't think our nurses do either.

The functionality of the Spectrum IQ pump is very simple to use, especially the reporting and...

When Baxter came out with the Spectrum IQ large volume pumps, they were actually much heavier than...

Baxter provides so much support and training as a vendor. If they needed to, they would bring...

The Spectrum IQ pumps are relatively easy to use. They are smaller, so they don’t take up a large...

I haven’t talked with anybody from Baxter for a long time. There has been radio silence because they...

The Spectrum IQ pumps have multichannel capabilities that allow other products, such as syringe and...

The Spectrum IQ pumps are pretty affordable, but they are costly to maintain. The batteries are...

There are lots of malfunctions with the batteries on the Spectrum IQ pumps. At any given time, about...

When Baxter takes our pumps for repair, there is no replacement and no time frame. They usually have...

It is probably easier to stick with Baxter because the fluids we use go with our system, and we use...

There is something about the pumps that just makes me crazy. I’m in charge of the dictionary, and it...

I like the Baxter dictionaries. I like how we can put in all sorts of fine, finite information, such...

When I call Baxter, I tell them that I’m not mad at them at all and that I’m just frustrated. I’m a...

With Baxter, we have good representatives, and they have always been kind to us and tried to give us...

The pump delivers on what was promised. There are battery challenges with this particular pump that...

I would like the vendor to offer a non-wireless-battery module at a greatly reduced cost. I would...

Baxter’s pricing is generally fair, although I was charged a certain amount just to maintain what we...

We could use more ongoing training from Baxter. The initial training was very good. But when updates...

The integration between the Spectrum IQ pumps and the EHR works in some instances but not in others,...

We need more open communication from Baxter about new upgrades, including clear direction for our IT...

When the Spectrum IQ pumps work, they are great. But if they do not connect, they cannot perform to...

There are simply too many vendors involved, and they all point fingers at each other, so we cannot...

I do get responses from people at Baxter, and they are very responsive. The problem comes after they...

The Spectrum IQ pumps are struggling with their interoperability. From that perspective, Baxter...

I would probably say the vendor keeps 50% of their promises. Baxter does well and has good customer...

When we first went live years ago, Baxter was very helpful with training, but we haven’t really had...

The system does what we need it to do. It is all we really know, though. It is hard to compare. I...

We do have some issues with the product. We had an ongoing issue for several years. We weren’t able...

Baxter was pretty helpful in providing us with free supplies for training and things like that. I...

The outcomes we have gotten have been good. There is nothing recent, but a while back, our pharmacy...

If we need a new feature or fix, Baxter generally delivers, but they do take a long time.

There was one case a long time ago where Baxter alerted us to an issue with the database and said we...

We really have one or two contacts. We have a pretty good contact, and they do reach out to the...

I have a relationship with some of the Baxter people. They are very pleasant and very responsive to...

When the Spectrum IQ pumps were purchased, we were under the impression that bidirectional...

The Spectrum IQ pumps are not bidirectional. They don’t have the dose features or the newer...

The Spectrum IQ is outdated technology; we need to do better. It works fine, but it is just average...

After a hurricane, the vendor prioritized some IV fluids that certain patient populations needed...

I would recommend the Spectrum IQ pump to others. We are not considering replacing it with a...

If we have a question, we just reach out to the Baxter customer service people. If we need training,...

The Spectrum IQ pumps are very reliable. Their program always works. If we do have a problem, Baxter...

We have been a partner of Baxter’s for many years. We like their customer service and...

The Spectrum IQ pumps have some undesirable functionality we discovered after the implementation,...

The interoperability is there with the Spectrum IQ pumps; my organization just has to get there with...