Spectrum IQ (LVP)
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Analyst/Coordinator

Other Observations & Comments

We got our implementation date moved a couple of times, so we originally had to rush to get our drug...

Dec 2022
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Analyst/Coordinator

Technology

The piggybacking process on the Spectrum IQ pumps is quite different than other products' processes,...

Dec 2022
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Analyst/Coordinator

Implementation and Training

Baxter was on-site for our implementation and training. The hands-on training was a little clunky,...

Dec 2022
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Analyst/Coordinator

Lessons Learned

We are on a division-based drug library rather than having each hospital have their own library....

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

With the Spectrum IQ pumps, we have found the reports we are running are not as user friendly as our...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

The Baxter pumps are more user friendly than our previous pumps. We have not had any issues with...

Dec 2022
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Manager

Interfacing and Integration

Due to the pandemic and everything going remote, we didn't get to do as much testing and training as...

Sep 2022
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Manager

Implementation and Training

Baxter had some updates that didn't meet the promised timelines, but they eventually delivered those...

Sep 2022
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Manager

Service and Support

Baxter has been really helpful. They are always willing to come on-site to help us if needed. They...

Sep 2022
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Manager

ROI / Cost

Our pharmacy team has been tracking certain metrics, and they have seen some improvements since we...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

The Spectrum IQ is a significant upgrade in every way from our previous model, the Baxter Spectrum...

Aug 2022
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Analyst/Coordinator

Implementation and Training

Our experience with Baxter has been very positive overall. During our implementation, the vendor had...

Aug 2022
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Analyst/Coordinator

Implementation and Training

During the implementation and go-live, the vendor rolled out the carpet, and that was great. They...

Aug 2022
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Analyst/Coordinator

Interfacing and Integration

Baxter would lose points from me for the difficulty we have with the product working with our other...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

We have increased the safety margins on the floors where the Spectrum IQ is used, and the pumps have...

Aug 2022
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Analyst/Coordinator

Lessons Learned

I would tell my peers that if they have the opportunity during the purchase to do a wholesale...

Aug 2022
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Director

Functionality and Upgrades

The product does what it is supposed to do, and the pumps function as they are supposed to function....

Aug 2022
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Manager

Technology

Something I really like about the Spectrum IQ is how compact the pumps are. We can fit quite a few...

Aug 2022
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Director

Implementation and Training

During our last rollout of the new pumps, the support from the vendor was great. There was a lot of...

Aug 2022
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Director

Other Observations & Comments

Baxter is a quality company. I am sure that Baxter is constantly changing and improving the pumps...

Aug 2022
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Director

Technology

We are continually pushing the buttons on the pumps to do the programming, and sometimes the...

Aug 2022
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Director

Service and Support

When I have reached out for support, Baxter has usually been pretty prompt in getting back to me. If...

Aug 2022
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Director

Other Observations & Comments

For patient safety, we want to make sure that the patient doesn't receive a fluid overload or get...

Aug 2022
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Nurse

Lessons Learned

The top thing I would caution people about is to stay away from the basic mode. There are two...

Aug 2022
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Nurse

Functionality and Upgrades

We always hear that the product promoted is going to save us on our charges, but that is not the...

Aug 2022
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Nurse

Functionality and Upgrades

We have a lot of reporting tools. We have been able to get all the data that we could want, and we...

Aug 2022
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Nurse

Service and Support

Our project had a big scope, and Baxter was wonderful to work with. We were successful, and the...

Aug 2022
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Nurse

Lessons Learned

There is a significant amount of training involved, and clients need an education process for when...

Aug 2022
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Nurse

Implementation and Training

Some of the challenges we ran into with our implementation of the Spectrum IQ pumps were wireless...

Aug 2022
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Nurse

Technology

Things have gone well with the Spectrum IQ pumps. The pumps are durable and intuitive, and very few...

Aug 2022
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Nurse

Lessons Learned

The build takes a minimum of six to eight months, and clients must have considerable resources...

Aug 2022
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Nurse

Interfacing and Integration

If we receive a patient from the emergency room that has a pump with a drug running, the person on...

Aug 2022
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Director

Technology

Baxter’s downfall is the Wi-Fi software and programming they originally sold us. Those things do not...

Aug 2022
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Director

Functionality and Upgrades

Baxter is not very functional. The vendor's software is antiquated and needs to be updated with more...

Aug 2022
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Director

Functionality and Upgrades

The pump functions the way it was designed and the way it was approved by the FDA. But I think that...

Jul 2022
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Director

Technology

Baxter's unwillingness to make radical changes to certain functionality components of the pump is...

Jul 2022
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Director

Service and Support

When we get past the frontline support people, Baxter’s executives are very responsive. The staff...

Jul 2022
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Director

Implementation and Training

The implementation was very organized, thorough, and good.

Jul 2022
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Director

Service and Support

The maintenance of the pump library and the system will require a lot more informatics support than...

Jul 2022
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Director

Service and Support

Things move pretty quickly when we run into issues and when there is a sale on the table. Otherwise,...

Jul 2022
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Director

Interfacing and Integration

The outcomes we get from the interoperability between the pump and the EMR are some efficiencies,...

Jul 2022
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Director

Relationship

We have had some problems with Baxter because of upstream occlusions. Baxter has been very reluctant...

Jul 2022
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Director

ROI / Cost

The vendor charges for everything they can.

Jul 2022
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Director

Implementation and Training

The implementation was a struggle as we tried to understand everything that we needed to go live...

Jul 2022
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Manager

ROI / Cost

With COVID-19, we have had to move pumps around a lot depending on need, and if a pump is new to an...

Jul 2022
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Director

Sales and Contracting

The challenge we are having is updating the library and getting it out to the pumps. That process is...

Jul 2022
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Director

Functionality and Upgrades

The pumps are very user friendly. They are easy to use, and they function well. If the library is in...

Jul 2022
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Director

Functionality and Upgrades

The pumps have a good feature in terms of the vendor's website that we can go to. We can delve into...

Jul 2022
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Manager

Functionality and Upgrades

Baxter made some better upgrades to their library, but the transition wasn’t as smooth as I had...

Jul 2022
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Manager

Functionality and Upgrades

The Baxter pumps are good, and our nurses like using them. It would be nice if we could do our LVPs...

Jul 2022
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Manager

Service and Support

Baxter has not promised something that they haven’t delivered, and they are more proactive than our...

Jul 2022
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Manager

Service and Support

The Baxter implementation specialist was very good at giving tips and making sure we had the right...

Jul 2022
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Manager

Implementation and Training

We upgraded the platform we use to deploy libraries, and that process was smooth and seamless....

Jul 2022
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Director

Relationship

The vendor is good at handling any problems. The sales representative is very supportive. Baxter is...

Jun 2022
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Director

ROI / Cost

We like the Spectrum IQ pumps better than what we had before, but there are some drawbacks. Baxter...

Jun 2022
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Director

Functionality and Upgrades

The pumps are easy to use. They require very few repairs. They do function well. We don't have to...

Jun 2022
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Director

Relationship

The pumps are good, but the service is lacking. During the implementation phase for the Spectrum IQ...

Jun 2022
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Director

Service and Support

In terms of the product’s reporting mechanism, we are having issues with troubleshooting, and I am...

Jun 2022
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Director

Technology

We have had delayed shipments of pumps because of supply issues. The FDA wouldn't let Baxter sell...

Jun 2022
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Director

Interfacing and Integration

The pumps are not integrated with our EHR. Whenever we start looking at new pumps, we will probably...

Jun 2022
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Director

Service and Support

I haven't had any issues with the vendor keeping their promises. There was one time when we had a...

Jun 2022
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Director

Implementation and Training

The vendor helped us make a second library and managed everything when we went from another pump to...

Jun 2022
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Nurse

Technology

I like that the Spectrum IQ pumps are small and that there are triple and quad pumps. Those are very...

Jun 2022
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Nurse

Relationship

My interactions with the vendor have been good. Our Baxter contact gives us tips on troubleshooting...

Jun 2022
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Director

Interfacing and Integration

Our facility is a little bit upset with Baxter right now. Baxter isn't meeting all our needs. We...

Jun 2022
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Director

Implementation and Training

Baxter is pretty good with their initial and ongoing trainings. The Spectrum IQ pumps are pretty...

Jun 2022
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Director

Service and Support

An FDA notice was sent out, and all Baxter did was email us the FDA notice even though they meet...

Jun 2022
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Manager

Functionality and Upgrades

We like the ease of use for the end users and the safety of the patients. We can fairly easily...

May 2022
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Manager

Functionality and Upgrades

We have to make two different types of files to save. One file is for the drug library, and the...

May 2022
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Manager

Service and Support

Baxter isn't proactive in terms of service once we implement the product. We can contact them if we...

May 2022
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Manager

Implementation and Training

I started having failures with my pumps, and we couldn't have our representative from Baxter come in...

May 2022
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Manager

Relationship

We have a battery alert. Our representative told us that there is going to be an upgrade because of...

May 2022
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Manager

Service and Support

I am not favorable toward the Spectrum IQ pumps. The machine is okay, and it functions. I haven't...

May 2022
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Manager

Relationship

I used to work with a representative from Baxter, and that representative used to set things up. I...

May 2022
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Manager

Technology

We only use the Spectrum IQ pumps in critical care units because the pumps are small in size...

May 2022
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Manager

Relationship

Baxter provides for such a small segment of our infusion pump needs that we aren't engaging with the...

May 2022
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Director

Functionality and Upgrades

I like the Spectrum IQ’s EHR integration. The product isn't big or bulky, and the user operability...

May 2022
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Manager

Technology

With the Spectrum IQ pumps, we can't buy parts for repair. We have to send the pumps out to the...

Apr 2022
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Manager

Functionality and Upgrades

The product is fairly simple and has a short learning curve. We don't really need any training from...

Apr 2022
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Manager

Interfacing and Integration

The Spectrum IQ pumps are older pumps, so they can't interface with our EMR or anything like that.

Apr 2022
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Manager

Service and Support

Baxter is pretty good about sending us information and alerts. We get device alerts from the vendor...

Apr 2022
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Manager

Functionality and Upgrades

We would like to have wireless capabilities for generating reports. Not keeping up with Baxter's...

Apr 2022
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Director

Relationship

If we have the money to pay for things, the product usually works. Whether it works does seem to...

Apr 2022
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Director

Functionality and Upgrades

We decided to go with the Baxter pumps due to several nice features we would like to enjoy. The...

Apr 2022
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CNO

Functionality and Upgrades

I had worked with another vendor’s pumps previously, and the simplicity and the ease of use of the...

Mar 2022
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CNO

Relationship

Baxter keeps promises when they are able to. We have had some issues, but we have had good...

Mar 2022
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CNO

ROI / Cost

I wish that the Spectrum IQ pump didn't cost as much or that there were some kind of program for...

Mar 2022
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Manager

Future Outlook

I know our Baxter pumps have the ability to be EMR interoperable. We just haven't gotten there yet,...

Mar 2022
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Manager

Implementation and Training

Baxter’s initial training was super great. I don't feel like we need any ongoing training, but if we...

Mar 2022
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Manager

Functionality and Upgrades

On my end, the Spectrum IQ pumps work great, but sometimes when the nurses hang secondaries, the...

Mar 2022
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Manager

Win/Loss - Why they were selected (by current clients)

The reason we picked the Baxter pump originally was that it was so easy to use. I have a somewhat...

Mar 2022
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Manager

Relationship

I know my Baxter representatives, and I can text them if I need them. It is nice to establish those...

Mar 2022
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Director

Implementation and Training

Baxter has offered virtual training, and that has been good. The vendor always does some ongoing...

Feb 2022
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Director

Functionality and Upgrades

If I were talking to a peer about the Spectrum IQ, I would say that it is simple and that there...

Feb 2022
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Director

Functionality and Upgrades

Things have gone pretty well with the Spectrum IQ. It hasn’t necessarily changed for the worse or...

Jan 2022
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Director

Interfacing and Integration

The same interoperability challenges that we had from day one are still present and magnified. We...

Jan 2022
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Director

Service and Support

We get some good attention from Baxter's support people. They work well with our internal team to...

Jan 2022
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Director

Other Observations & Comments

Baxter had issues with their Dose IQ Safety Software. There are potential complications with that...

Jan 2022
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Director

Lessons Learned

The Spectrum IQ does at least as much as we want it to do in terms of integration. Some pieces...

Jan 2022
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Director

Relationship

Baxter does a good job of driving tangible outcomes. We wanted safe and decision-supported infusion...

Jan 2022
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Analyst/Coordinator

Lessons Learned

Baxter tries to communicate some of the issues with the Spectrum IQ to our development team....

Jan 2022
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Analyst/Coordinator

Functionality and Upgrades

I wish there was a perfect pump. There are safety features that I wish Baxter's pump had that it...

Jan 2022
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Analyst/Coordinator

ROI / Cost

Baxter has been able to deliver what they have promised and reach the outcomes they have discussed....

Jan 2022
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Analyst/Coordinator

Interfacing and Integration

We are still working with Baxter in terms of getting ready for integration. There have been some...

Jan 2022
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Analyst/Coordinator

Service and Support

I always get an answer from Baxter’s support people when I reach out. I know who to contact. They...

Jan 2022
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Director

Other Observations & Comments

We converted our whole health system to the Spectrum IQ pumps. That was a huge project for us. We...

Dec 2021
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Director

Functionality and Upgrades

Our clinical team members like how usable the product is. The Spectrum IQ pumps are fairly simple to...

Dec 2021
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Manager

Other Observations & Comments

We tried to implement some new functionality for the Spectrum IQ pumps, but we couldn't get it to...

Dec 2021
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Manager

ROI / Cost

Baxter nickel-and-dimes us at times. During their sales pitch, Baxter promoted a product as being...

Dec 2021
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Manager

Relationship

The Spectrum IQ pumps are very nice and of good quality. Both the pumps and their software are user...

Dec 2021
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