Spectrum IQ (LVP)
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Jackson Tate
Research Director Level 2
KLAS Research Director Level 2 - Jackson Tate
 
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User Commentary

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Director

The vendor is good at handling any problems. The sales representative is very supportive. Baxter is...

Jun 2022
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Director

We like the Spectrum IQ pumps better than what we had before, but there are some drawbacks. Baxter...

Jun 2022
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Director

The pumps are easy to use. They require very few repairs. They do function well. We don't have to...

Jun 2022
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Director

We would like the pumps to be interoperable with our EHR. Baxter has a version that is...

Jun 2022
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Director

The pumps are good, but the service is lacking. During the implementation phase for the Spectrum IQ...

Jun 2022
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Director

In terms of the product’s reporting mechanism, we are having issues with troubleshooting, and I am...

Jun 2022
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Director

The pumps are easy to use and intuitive for the end user. Getting trained on the pumps is fairly...

Jun 2022
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Director

We have had delayed shipments of pumps because of supply issues. The FDA wouldn't let Baxter sell...

Jun 2022
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Director

The pumps are not integrated with our EHR. Whenever we start looking at new pumps, we will probably...

Jun 2022
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Director

I haven't had any issues with the vendor keeping their promises. There was one time when we had a...

Jun 2022
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Director

The vendor helped us make a second library and managed everything when we went from another pump to...

Jun 2022
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Nurse

I like that the Spectrum IQ pumps are small and that there are triple and quad pumps. Those are very...

Jun 2022
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Nurse

My interactions with the vendor have been good. Our Baxter contact gives us tips on troubleshooting...

Jun 2022
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Director

We have had issues with Baxter being able to supply product to us for the pump. I understand the...

Jun 2022
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Director

We have had issues with our pumps not supporting updates. In order for the pumps to support the...

Jun 2022
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Director

Baxter's pumps are great, but they have one problem, and that is that they don't have a...

Jun 2022
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Director

Our facility is a little bit upset with Baxter right now. Baxter isn't meeting all our needs. We...

Jun 2022
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Director

Baxter is pretty good with their initial and ongoing trainings. The Spectrum IQ pumps are pretty...

Jun 2022
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Director

An FDA notice was sent out, and all Baxter did was email us the FDA notice even though they meet...

Jun 2022
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Manager

We like the ease of use for the end users and the safety of the patients. We can fairly easily...

May 2022
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Manager

We have to make two different types of files to save. One file is for the drug library, and the...

May 2022
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Manager

Baxter isn't proactive in terms of service once we implement the product. We can contact them if we...

May 2022
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Manager

I started having failures with my pumps, and we couldn't have our representative from Baxter come in...

May 2022
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Manager

We have a battery alert. Our representative told us that there is going to be an upgrade because of...

May 2022
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Manager

I am not favorable toward the Spectrum IQ pumps. The machine is okay, and it functions. I haven't...

May 2022
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Manager

I used to work with a representative from Baxter, and that representative used to set things up. I...

May 2022
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Manager

We only use the Spectrum IQ pumps in critical care units because the pumps are small in size...

May 2022
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Manager

Baxter provides for such a small segment of our infusion pump needs that we aren't engaging with the...

May 2022
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Director

I like the Spectrum IQ’s EHR integration. The product isn't big or bulky, and the user operability...

May 2022
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Manager

With the Spectrum IQ pumps, we can't buy parts for repair. We have to send the pumps out to the...

Apr 2022
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Manager

The product is fairly simple and has a short learning curve. We don't really need any training from...

Apr 2022
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Manager

The Spectrum IQ pumps are older pumps, so they can't interface with our EMR or anything like that.

Apr 2022
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Manager

Baxter is pretty good about sending us information and alerts. We get device alerts from the vendor...

Apr 2022
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Manager

We would like to have wireless capabilities for generating reports. Not keeping up with Baxter's...

Apr 2022
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Director

If we have the money to pay for things, the product usually works. Whether it works does seem to...

Apr 2022
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Director

We decided to go with the Baxter pumps due to several nice features we would like to enjoy. The...

Apr 2022
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CNO

I had worked with another vendor’s pumps previously, and the simplicity and the ease of use of the...

Mar 2022
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CNO

Baxter keeps promises when they are able to. We have had some issues, but we have had good...

Mar 2022
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CNO

I wish that the Spectrum IQ pump didn't cost as much or that there were some kind of program for...

Mar 2022
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Manager

Baxter is nowhere close to being live with bidirectional pump-EMR interoperability. If they had...

Mar 2022
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Manager

Baxter's support people don't really solve anything. If there is an issue, they just tell us to mail...

Mar 2022
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Manager

I know our Baxter pumps have the ability to be EMR interoperable. We just haven't gotten there yet,...

Mar 2022
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Manager

Baxter’s initial training was super great. I don't feel like we need any ongoing training, but if we...

Mar 2022
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Manager

On my end, the Spectrum IQ pumps work great, but sometimes when the nurses hang secondaries, the...

Mar 2022
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Manager

The reason we picked the Baxter pump originally was that it was so easy to use. I have a somewhat...

Mar 2022
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Manager

I know my Baxter representatives, and I can text them if I need them. It is nice to establish those...

Mar 2022
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Director

Baxter has offered virtual training, and that has been good. The vendor always does some ongoing...

Feb 2022
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Director

If I were talking to a peer about the Spectrum IQ, I would say that it is simple and that there...

Feb 2022
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Director

Things have gone pretty well with the Spectrum IQ. It hasn’t necessarily changed for the worse or...

Jan 2022
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Director

The same interoperability challenges that we had from day one are still present and magnified. We...

Jan 2022
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Director

We get some good attention from Baxter's support people. They work well with our internal team to...

Jan 2022
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Director

Baxter had issues with their Dose IQ Safety Software. There are potential complications with that...

Jan 2022
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Director

The Spectrum IQ does at least as much as we want it to do in terms of integration. Some pieces...

Jan 2022
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Director

Baxter does a good job of driving tangible outcomes. We wanted safe and decision-supported infusion...

Jan 2022
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Analyst/Coordinator

Baxter tries to communicate some of the issues with the Spectrum IQ to our development team....

Jan 2022
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Analyst/Coordinator

I wish there was a perfect pump. There are safety features that I wish Baxter's pump had that it...

Jan 2022
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Analyst/Coordinator

Baxter has been able to deliver what they have promised and reach the outcomes they have discussed....

Jan 2022
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Analyst/Coordinator

We are still working with Baxter in terms of getting ready for integration. There have been some...

Jan 2022
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Analyst/Coordinator

I always get an answer from Baxter’s support people when I reach out. I know who to contact. They...

Jan 2022
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Director

We converted our whole health system to the Spectrum IQ pumps. That was a huge project for us. We...

Dec 2021
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Director

Our clinical team members like how usable the product is. The Spectrum IQ pumps are fairly simple to...

Dec 2021
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Manager

We tried to implement some new functionality for the Spectrum IQ pumps, but we couldn't get it to...

Dec 2021
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Manager

Baxter nickel-and-dimes us at times. During their sales pitch, Baxter promoted a product as being...

Dec 2021
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Manager

The Spectrum IQ pumps are very nice and of good quality. Both the pumps and their software are user...

Dec 2021
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VP/Other Executive

We don’t use a whole lot of the vendor's training. We did in the beginning, but we have trained our...

Nov 2021
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VP/Other Executive

We get intermittent fault warnings on the system, but we can’t drill down very easily to find out...

Nov 2021
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VP/Other Executive

The system works very well. It is just a computer; it is what it is. Nurses and pharmacy staff drop...

Nov 2021
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VP/Other Executive

I don't know what more I would want the system to do for our market. It would be nice to be able to...

Nov 2021
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VP/Other Executive

There are a couple of system components that are cheaply made. The AC adapter cords break or get...

Nov 2021
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VP/Other Executive

We don't use the wireless battery function of the system because we aren't in a hospital. The...

Nov 2021
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Director

The EMR that we have does not communicate with our Baxter pumps. However, the pumps do have the...

Nov 2021
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Director

We are very happy with the Baxter product. I would say the vast majority of our nurses are very...

Nov 2021
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Director

From the beginning, Baxter has been extremely helpful. There were last-minute things that we forgot...

Nov 2021
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Director

Baxter wasn't the first vendor we reached out to for pumps, but several other companies told us they...

Nov 2021
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Nurse

Some of the same things that were benefits of the previous model of the pumps are still there with...

Nov 2021
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Nurse

An issue is that sometimes when patients are in isolation rooms, clinicians have to gown up because...

Nov 2021
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Nurse

With drug library compliance with the antibiotics, the system sometimes isn't programming in the...

Nov 2021
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Nurse

The vendor is looking into integration with the EHR. I think that would be wonderful.

Nov 2021
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Manager

Our experience with the pumps has been very positive. They have been very reliable. There haven't...

Jul 2021
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Manager

Baxter's pump is a basic large volume infusion pump. It doesn’t have the add-ons that some other...

Jul 2021
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Manager

The pump is wireless, but I do not believe we have any EMR integration with it. We have some ability...

Jul 2021
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Manager

I have no issues with Baxter. Their representatives are very good, and they have been available to...

Jul 2021
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Nurse

Baxter is coming out with a new pump that we want to look at eventually. I wouldn't rule Baxter out;...

Jul 2021
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Nurse

When we have reached out for any type of education, Baxter has really been quite good. They have...

Jul 2021
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Nurse

The vendor's interoperability was quite slow to market. They now have technology that is pretty...

Jul 2021
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Nurse

We have fairly regular meetings with some of Baxter's high-level people. Baxter looks at the reports...

Jul 2021
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Nurse

Based on what I have seen from other vendors, the Spectrum IQ pump is more reasonably priced than...

Jul 2021
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