Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
We had to create our own dashboard for the Spectrum IQ pumps because we didn't go live in all areas....
Login or Create an Account to see details.
Operations, Product
There is a learning curve for the Spectrum IQ pumps, so users have to figure it out. It is just that...
Login or Create an Account to see details.
Product
The Spectrum IQ pumps are consistent and good. They are the best option for an organization like ours....
Login or Create an Account to see details.
Product
We consider patient safety, ease of programming the pump, portability, and the ability to clean the...
Login or Create an Account to see details.
Product
For the most part, the Spectrum IQ pumps are reliable, lightweight, easy to move around, able to...
Login or Create an Account to see details.
Product
If I did have an issue or a complaint with the Spectrum IQ pumps, it would be related to us not...
Login or Create an Account to see details.
Relationship
Our Baxter representative has been great. And the vendor will let us know about recalls and anything...
Login or Create an Account to see details.
Product, Value
The Spectrum IQ pump programming is fantastic. It saves the nursing staff time, and it adds...
Login or Create an Account to see details.
Product
The Baxter pump does not integrate at all. In fairness to the pump, I don't know whether that is the...
Login or Create an Account to see details.
Product
The pump is solid. The drug library platform is easy to use, and distributing the library is also...
Login or Create an Account to see details.
Relationship, Operations
I don't know how often Baxter sends out new things, but we wouldn't be able to update the new fleets...
Login or Create an Account to see details.
Relationship, Operations
While Baxter doesn't ask whether I need anything or what is going on, I can reach out if I have...
Login or Create an Account to see details.
Product
The Baxter pumps are sturdy, and we rarely have problems with them outside of just normal wear and...
Login or Create an Account to see details.
Product
Baxter has really bolstered their Spectrum IQ pump. The mechanisms for where we load the lines are...
Login or Create an Account to see details.
Product
With the Spectrum IQ pumps, we have to make sure we are using the right set. When we first got the...
Login or Create an Account to see details.
Relationship
We continue to reach out to some of the oldies at Baxter, but I don’t know if we have someone...
Login or Create an Account to see details.
Product
It is not that I wouldn't buy the Spectrum IQ again, but I would love it if Baxter’s pump were a...
Login or Create an Account to see details.
Operations
Baxter came in and evaluated all our wireless functionality, and they said we were good to go, but...
Login or Create an Account to see details.
Product
The library maintenance and the spreadsheet reporting from library maintenance are the two things...
Login or Create an Account to see details.
Product
The pump functions well, and the end users seem to like it and interact with it easily. The...
Login or Create an Account to see details.
Product
The Spectrum IQ is easy to set up; it has a good drug library, is programmable, and is fairly small....
Login or Create an Account to see details.
Relationship
With a lot of the issues that we find on-site, when we talk to Baxter, we feel that they are already...
Login or Create an Account to see details.
Product
I like the size and individualness of the Spectrum IQ. I know that some other pumps have a brain...
Login or Create an Account to see details.
Culture
Baxter gave us a pretty good contract warranty period. During that period, when things break, there...
Login or Create an Account to see details.
Loyalty, Relationship
The people at Baxter have been good. Their phone support is good. If people can't solve our...
Login or Create an Account to see details.
Value
I will see whether I can find someone better than Baxter in the future because their battery...
Login or Create an Account to see details.
Relationship
If I call because I am having a problem, the vendor should work with me until everything is...
Login or Create an Account to see details.
Relationship
Baxter said they were going to reload some new software nearly a year and a half ago. They were...
Login or Create an Account to see details.
Culture
I don't know what is going on in the sales department, but if the vendor is going to give me a...
Login or Create an Account to see details.
Product
Baxter didn’t really train. The infusion pump is one of the least complicated things in my field....
Login or Create an Account to see details.
Relationship
Baxter has suggested referencing online support for troubleshooting issues, but I am more of a...
Login or Create an Account to see details.
Product
The pumps function well. In other words, I haven't had anything break down on me other than the...
Login or Create an Account to see details.
Product
Personally, I would not buy the Spectrum IQ pumps again. The Spectrum IQ pumps still don’t integrate...
Login or Create an Account to see details.
Relationship, Product
Corporate is definitely not happy with the Baxter pumps, so they are doing some due diligence right...
Login or Create an Account to see details.
Relationship
Baxter did meet with our organization when we had a problem. However, they didn't fix the problem.
Login or Create an Account to see details.
Product, Value
When we were using our previous pumps, we also had them connected to our EMR, but we have seen very...
Login or Create an Account to see details.
Loyalty
Based on our experience with Baxter with the pumps we had previously and the Spectrum IQ pumps, I...
Login or Create an Account to see details.
Culture, Value
We are pretty happy with what Baxter has presented us, and we do not feel like we have been...
Login or Create an Account to see details.
Relationship
Baxter has been adequate for our needs, and we always get the responses we want. If we had a little...
Login or Create an Account to see details.
Culture, Relationship
What we would say to others is that the compatibility and integration have been great. We got a lot...
Login or Create an Account to see details.
Relationship, Product
On the service end, we are having more and more operability issues as our pumps approach three,...
Login or Create an Account to see details.
Relationship, Product
Baxter has improved the availability of new pumps to us. A few years ago, it was taking anywhere...
Login or Create an Account to see details.
Relationship, Operations
For the implementation, we had somebody come on-site to walk us through everything, so that was very...
Login or Create an Account to see details.
Relationship
Baxter has not delivered new technology to us. They haven’t reached out to us at all. Nobody has...
Login or Create an Account to see details.
Product
From a pharmacy perspective, we have been satisfied with the product and the drug dictionary build....
Login or Create an Account to see details.
Relationship, Operations
Baxter is a little slow with implementations, and they are not always timely in resolving concerns....
Login or Create an Account to see details.
Product
Integration with Baxter's pumps is very good, but the reporting to get interoperable information is...
Login or Create an Account to see details.
Relationship, Product
We have been satisfied with our pumps. The one thing that was lingering was how time consuming the...
Login or Create an Account to see details.
Culture, Relationship
Baxter doesn't always deliver what they promise. Sometimes it would probably be better for them to...
Login or Create an Account to see details.
Loyalty
Overall, the pump is user friendly. It is easy to use. The only concern that we have is the recall...
Login or Create an Account to see details.
Relationship
Overall, Baxter is very engaged and relatively easy to work with. They are very supportive. I don't...
Login or Create an Account to see details.
Loyalty, Product
We had a lot of trouble getting the bidirectional interface working on the Spectrum IQ pumps, and we...
Login or Create an Account to see details.
Loyalty, Product
The pump is fine. The process for sending library updates is very simple, and the drug library...
Login or Create an Account to see details.
Loyalty
I wouldn’t buy the Spectrum IQ from Baxter again because our organization prefers a different...
Login or Create an Account to see details.
Relationship
We had a couple of issues early on with the product, but we were able to get higher than our...
Login or Create an Account to see details.
Loyalty, Relationship
We did the whole vendor demo, went through three or four different pump vendors, and determined we...
Login or Create an Account to see details.
Relationship
We are still struggling with some things, but I don't think those are all due to Baxter. But with...
Login or Create an Account to see details.
Culture, Relationship
We were trying for something new and were able to work that out, and Baxter was very gracious and...
Login or Create an Account to see details.
Culture, Value
With our last vendor, we had to purchase an additional software application to have some of the...
Login or Create an Account to see details.
Product
Overall, we have been very impressed. Nothing has changed since we went live, but I really haven't...
Login or Create an Account to see details.
Product
I don't know whether this is due to a lot of use on our part, but our end users talk about the need...
Login or Create an Account to see details.
Relationship
Baxter is very receptive. We are a large organization. I don't know whether that helps or not, but...
Login or Create an Account to see details.
Value
The Baxter pumps are great and very practical. They are cost efficient. But from a repair and...
Login or Create an Account to see details.
Loyalty, Product
The Spectrum IQ pumps are so old we can't upgrade them, so we really need to replace them. We can...
Login or Create an Account to see details.
Product
I like that the Spectrum IQ has an on-screen barcode for pump interoperability. The process of how...
Login or Create an Account to see details.
Operations, Product
When we were working on interoperability with our EHR, our Baxter person didn't provide the best...
Login or Create an Account to see details.
Relationship
The person working with us did not tell us that some of the things we had previously built would not...
Login or Create an Account to see details.
Loyalty
Our nurses use the drug library most of the time because it is so easy to program. They hate our...
Login or Create an Account to see details.
Loyalty, Relationship
Baxter has been really responsive, and they are the reason we have been able to get integrated with...
Login or Create an Account to see details.
Operations
Baxter was pretty supportive during our interoperability project with our EMR. The vendor really did...
Login or Create an Account to see details.
Product
Overall, things have remained the same with the Spectrum IQ over the past year. We still get events...
Login or Create an Account to see details.
Relationship
The product recall was not communicated well; there was just a random email sent to one of our...
Login or Create an Account to see details.
Loyalty
We are planning to look into more vendors next year. I know that Baxter has a new pump, so we will...
Login or Create an Account to see details.
Relationship
Baxter is not always able to solve our problems. We bring up a lot of issues with them, but at least...
Login or Create an Account to see details.
Relationship, Operations
We haven’t really had a whole lot of interaction with Baxter’s people. They did have a recall, and...
Login or Create an Account to see details.
Relationship
Baxter may be a bit ahead of the pack in terms of their offerings and their support. The vendor is...
Login or Create an Account to see details.
Relationship
When we are working on an issue with Baxter, they look into things, but a lot of times, the issue...
Login or Create an Account to see details.
Operations
Baxter is pretty good about training. They have actually sent us some free stuff to help us with our...
Login or Create an Account to see details.
Product
The system is very unreliable, especially with the integration piece, which is where we run into the...
Login or Create an Account to see details.
Product
A lot of our complaints come from the integrated system. It is a lot more complicated for the...
Login or Create an Account to see details.
Operations, Product, Value
We did a bit of research internally on outcomes we saw from Baxter. Our pharmacy staff did notice...
Login or Create an Account to see details.
Culture, Value
When we were initially working with Baxter, they were willing to offer pretty big discounts to help...
Login or Create an Account to see details.
Operations
Baxter helped us with our original implementation. They had a resource assigned to us who was very...
Login or Create an Account to see details.
Loyalty
We are continuing to work on optimization with the vendor and trying to improve things. We could see...
Login or Create an Account to see details.
Relationship, Product
We are still struggling to really reach the numbers that we have been trying to hit with Spectrum...
Login or Create an Account to see details.
Relationship
Baxter has been very good to us. We have had a very good working relationship. We had some...
Login or Create an Account to see details.
Product
The product is something that all hospitals should use. If hospitals don't decide to use this...
Login or Create an Account to see details.
Relationship
With one of the biggest hurdles that we faced, Baxter did an assessment and did the work that we...
Login or Create an Account to see details.
Operations
For the EMR integration implementation, Baxter should do more homework ahead of time. I think there...
Login or Create an Account to see details.
Product, Value
The Spectrum IQ pump, the technology, and the interoperability with our EMR has helped reduce our...
Login or Create an Account to see details.
Relationship, Value
I would tell others that aside from the Spectrum IQ itself, which is a very durable product, the...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Baxter has done a really good job with the Spectrum IQ. This is the second generation of the pump...
Login or Create an Account to see details.
Relationship
Baxter’s phone and web support are pretty poor. I don’t think Baxter’s customer service has been...
Login or Create an Account to see details.
Product
Baxter has the capability of driving outcomes; however, they don’t have a lot of preprogrammed...
Login or Create an Account to see details.
Culture
Baxter has pretty much kept their promises, other than the software being hard to use. The system is...
Login or Create an Account to see details.
Operations, Product
There are some programming idiosyncrasies that we have trouble with, but those are on our end due to...
Login or Create an Account to see details.
Culture, Loyalty
The Baxter pumps have been part of our long-term plans, but that depends on how the vendor solves...
Login or Create an Account to see details.
Value
I would recommend Baxter because the other options out there are no better and maybe a little worse....
Login or Create an Account to see details.
Relationship, Operations
I am likely to recommend the Spectrum IQ due to its quality and the EMR integration. Our support...
Login or Create an Account to see details.
Relationship
We have had very good involvement from Baxter from the executive level down. The vendor is proactive...
Login or Create an Account to see details.
Value
We got our money’s worth with the Spectrum IQ. We are happy with what we paid for, and what the...
Login or Create an Account to see details.
Operations
There were not a lot of issues with our implementation, and Baxter had extremely good support staff...
Login or Create an Account to see details.
Relationship, Product
We have had very few surprises with the Spectrum IQ, and I have not heard any complaints. The...
Login or Create an Account to see details.
​
Utilization Filters
Featured Reports
Preferences