Spectrum IQ (LVP) Commentary
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Advanced Filters
Advanced Filters

Utilization Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

Add Bookmark   Bookmark

Commentary Summary

to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Nurse

Operations, Product

I really like the ease of use and the integration pieces. When we did our training, the pump seemed...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

Having the pump barcode directly on the screen is very nice. The barcode doesn't peel off. If we...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

Baxter needs better reporting for compliance. That is something we struggle with sometimes. With the...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

We have had a long-standing relationship with Baxter over the years. They are very responsive to our...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

We want Baxter to help with the workflow at the bedside. We really have to do a lot of walking...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty

I can't see us replacing Baxter's pumps anywhere within the next three years. If the pumps continue...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty, Product

Baxter does keep their promises, but there are definitely some functionalities that need to be...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We will probably stay with Baxter's products in the future and will most likely get their PCA pumps...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Baxter is a really good vendor. They are very responsive and helpful, especially with...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Baxter’s support is pretty good. We do have phone and web support with them. Baxter has always been...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

The Spectrum IQ is a really good product. However, there are some issues that we sometimes come...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Baxter had a recent update for the Spectrum IQ, and they had an issue where they had to fix their...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Baxter doesn't really do ongoing training. They do the initial quality training, and then they are...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We are actually going to be moving away from the Spectrum IQ large volume pumps to the latest...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are certain features that Spectrum IQ is lacking in its pump capability. The pumps don't allow...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are certain things that I would like to see improved in the Spectrum IQ, like having certain...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Baxter does a pretty good job, but there are some kinks with the Spectrum IQ sometimes. There are...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The only thing that might be a negative for the Spectrum IQ is not being able to run multiple lines...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have a long history with Baxter. Their pumps are much more manageable in terms of size. The...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

The Spectrum IQ works as expected and does a good job. The Spectrum IQ is very easy to navigate. I...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Whenever I have problems, I can search through my emails or my last contact, and if that person at...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We get notified by Baxter in plenty of time when they are coming to the end of a solution's life....

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Product

The Spectrum IQ pumps are old; there is no Wi-Fi capability or integration with anything. It is just...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship, Operations

Baxter is responsive, and when they have an update, they let us know. Baxter recently had an upgrade...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I haven't looked into any other vendors at all, and I haven't considered upgrading or replacing the...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

I was involved in the implementation, and I was really satisfied with how much time Baxter took to...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

We have had the Spectrum IQ pumps for quite a while. We reached out to Baxter with no real response...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Even though I am not the end user, I know how to use the Spectrum IQ pump, so that shows how easy it...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Baxter’s training was very good. We had really good availability from all of their people at every level....

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

The Spectrum IQ hardware works really well. The consumables and the supplies are reasonably priced,...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship, Operations

Baxter seems to be responsible when we need help. I don't have to contact Baxter’s support people...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

Baxter has a lot of great features on the Spectrum IQ, like the ability to do a loading dose and a...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty

I don't think we are changing pumps anytime soon. We have found in the past that it is just better...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Baxter has been great; they have gone above and beyond. What makes Baxter such a high-value,...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The Spectrum IQ is a very different system from its predecessor, and providers don’t know how to...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

We had a tough implementation with the Spectrum IQ, and our education wasn't great because of a lot...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations, Product

Baxter has done some updates to the Spectrum IQ, especially to address pumps that alert all the time...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I would like the Spectrum IQ to be a touch more user-friendly. On the initial setup of the pumps,...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The Spectrum IQ has very large drug libraries, and those take a lot of effort. If an organization...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Baxter has been the most supportive partner in trying to address issues. Things have been mutually...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The best part about the Spectrum IQ is the ongoing collaboration with Baxter. We get a lot of...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The Spectrum IQ is a great infusion pump and definitely does its job. The reporting with the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

A few months ago, I was very frustrated. We kept getting a lot of error messages when we were trying...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

When the product is integrated into the EMR, it is great. When it integrates inflows, it is very...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The vendor did a really good job with training. They came out, I believe, a few times prior to going...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Relationship

When I needed help, maybe I contacted the wrong people. I contacted the vendor's salesmen and...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We plan to update our infusion pump fleet soon because Baxter is working with our costs to switch...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The batteries in the Spectrum IQ pump are overkill. There should be a solution for people who don't...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

We have a solid history of support with Baxter; they have been fantastic and excellent. Long-term...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship, Operations

For an end user, the device integration that we just went through is very simple, but the amount of...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty

Now that we have device integration with Spectrum IQ, it makes it not easy to switch vendors, so we...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

Baxter has a great team to work with. They have followed through on just about everything that I can...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The part that our staff struggles with in the Spectrum IQ, unfortunately, is the way that the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

The Spectrum IQ is new technology, so we are not in a lull where the system has been out or...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

For the pump itself, the decision support that it offers the nurse is additional safety margins....

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We haven't really had an upgrade to the Spectrum IQ since we deployed it. I'm trying to think of the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Value

The Spectrum IQ tends to be a little pricey, but it is not any more pricey than every other product....

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The end use for the frontline staff is pretty solid. The Spectrum IQ is a pump I use myself, and the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

Baxter is usually fairly reasonable with their charges. Baxter doesn't get off into the weeds of...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

At least initially, we had some settling-in issues with the Spectrum IQ's interface, and we were...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have been a Baxter house for a long time. The disposables keep our attention on changing the pump...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

With the Alaris pumps, customers can add PCA, syringe, and other modules to the brain, and then they...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We have to reach out to Baxter. The vendor could be more proactive and could verify that we don't...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

The reason we moved toward Baxter is that they could supply us with one pump for our entire network...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We would buy the Spectrum IQ again, but the nurses might have different opinions. Before we...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

We have asked Baxter for fixes and updates that have taken way longer than the vendor said. But the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

Baxter was helpful when we were doing training and when we needed a lot of test supplies and bags to...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

We have had and have researched a lot of ongoing issues with the Spectrum IQ pumps, and Baxter has...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We would like Baxter to make the Spectrum IQ pumps a little less finicky. The pumps have to be...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Relationship

Baxter has a third party that supports their software, and the Baxter support team handles the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The people we are in contact with at Baxter have to escalate things on their side a lot, and that is...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

Our pharmacy team has done a little research and found that once we went live with the Spectrum IQ...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

A lot of safety features are built in to the pumps and the drug library. The features are intuitive,...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

My biggest complaint about Baxter is the IV pumps. We are not allowed to work on them. When we have...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The only thing we have done with Baxter recently is they came in and did a complete software...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Baxter is willing to do integrations. They are just cost prohibitive because it is pretty ridiculous...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The Spectrum IQ pumps are very easy to use; they are simple. We have no issues with the pumps. They...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We send Baxter pumps for repair, and sometimes it just takes too long to get them back. But now they...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

With Baxter, sometimes I have had to get people involved on a higher level, and they have come and...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The one thing that everyone likes about the Spectrum IQ pumps is that they are easy to use. That is...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

We actually have good support, and the Spectrum IQ is working pretty well for us. We are happy with...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Baxter has changed names many times, and their customer service is not great. Their response times...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

When Baxter does upgrades of the Spectrum IQ pumps, it is really no issue because our biomed helps....

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The Spectrum IQ pumps are pretty easy to use, and we don't really have any training for new hires....

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Our Spectrum IQ pumps do not interface with our EMR. We would love them too, but we do not have that...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

There are certain functionalities that we have come across that weren't necessarily disclosed to us;...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The Spectrum IQ pumps are mainly our driver for our antibiotics. We use the pumps as our workhorse...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

There are better pumps available than the Spectrum IQ pumps, but they are one of the top three on...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

I have not received any ongoing training from Baxter for their Spectrum IQ large volume pumps. I had...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Overall, our customer service experience with Baxter, not specific to the Spectrum IQ pumps, has not...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

We are on the latest version of pretty much everything Baxter has. However, they have a battery...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Value

The Spectrum IQ is very easy to use. Baxter does a good job with integration. I would buy the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Baxter tries to keep their promises. I have excellent support from Baxter, and I have access to...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

In terms of support for the pumps, Baxter doesn't do very well. We use Baxter for other things...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The implementation of the Spectrum IQ was a nightmare for me. I have had a couple of training...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

Baxter doesn't do a good job of avoiding charging for every little thing. They charge us to have...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

For the Spectrum IQ, the ease of use for the nurses is pretty good. Also, the Spectrum IQ does drive...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I am not a real fan of the Spectrum IQ. We are going to continue to probably use it for another...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We had to create our own dashboard for the Spectrum IQ pumps because we didn't go live in all areas....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

There is a learning curve for the Spectrum IQ pumps, so users have to figure it out. It is just that...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The Spectrum IQ pumps are consistent and good. They are the best option for an organization like ours....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We consider patient safety, ease of programming the pump, portability, and the ability to clean the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

For the most part, the Spectrum IQ pumps are reliable, lightweight, easy to move around, able to...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

If I did have an issue or a complaint with the Spectrum IQ pumps, it would be related to us not...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Our Baxter representative has been great. And the vendor will let us know about recalls and anything...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Value

The Spectrum IQ pump programming is fantastic. It saves the nursing staff time, and it adds...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF