Plum 360 (LVP) Commentary
Filtered view: All
Subject Expert
Jackson Tate
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product, Value
Some integration issues came up with the Plum 360. The integration wasn’t seamless, and there were...
Login or Create an Account to see details.
Product
The rounding is done differently on the ICU Medical side versus our EHR vendor’s side, and there is...
Login or Create an Account to see details.
Relationship
When we request enhancements from ICU Medical, the amount of time it takes to fulfill those requests...
Login or Create an Account to see details.
Relationship, Operations
In terms of ongoing phone and web support, ICU Medical does pretty well with responding quickly....
Login or Create an Account to see details.
Product
The Plum 360 just doesn't have some of the functionalities we need to help streamline things for...
Login or Create an Account to see details.
Product, Value
We recently went to an integration with our EMR, and I do like that. It saves a lot of time,...
Login or Create an Account to see details.
Product
We upgraded the Plum 360 last year, and ICU Medical MedNet was upgraded. We didn't have to do...
Login or Create an Account to see details.
Product
I rate the ease of use for the Plum 360 a few points down from the top score because I now know the...
Login or Create an Account to see details.
Relationship
If we have any sort of question or anything, I shoot the vendor an email and probably get a response...
Login or Create an Account to see details.
Relationship, Product
I can communicate with high-up people from ICU Medical. We have a vendor executive relationship. We...
Login or Create an Account to see details.
Product
I have the outcomes from the bidirectional integration with the Plum 360 pumps. We changed the way...
Login or Create an Account to see details.
Loyalty
The Plum 360 pump was part of our long-term plans until it got replaced by the Plum Duo. We have had...
Login or Create an Account to see details.
Product
The Plum 360 is a phenomenal pump. From an integrated perspective, it has allowed us to use...
Login or Create an Account to see details.
Relationship, Product
We have done a lot with this platform, and ICU Medical has taken the learnings that we have gotten...
Login or Create an Account to see details.
Relationship
We buy consumables from ICU Medical and are contracted with them for pump repair, so they help with...
Login or Create an Account to see details.
Loyalty
I’m excited for the next generation of the Plum 360. ICU Medical has released a new pump, and I have...
Login or Create an Account to see details.
Product
The Plum 360 is reliable and easy to use. From a maintenance standpoint, it is pretty...
Login or Create an Account to see details.
Product
The Plum 360 pumps seem to be meeting our needs. I haven't heard any complaints about them. The Plum...
Login or Create an Account to see details.
Product
We have integrated across multiple units, so there is flexibility and adaptability. ICU Medical...
Login or Create an Account to see details.
Product
The Plum 360 product’s integration with the EMR could be more seamless. Everything works together,...
Login or Create an Account to see details.
Loyalty, Value
The Plum 360 pumps are more than likely part of our long-term plans. As far as I know, there haven’t...
Login or Create an Account to see details.
Operations
The last Plum 360 upgrade was invisible to us because it wasn't so much of a complete free haul but...
Login or Create an Account to see details.
Operations
ICU Medical does a great job with initial training. Their follow-up training is available, but we...
Login or Create an Account to see details.
Loyalty, Product
With our old version of the Plum 360 pump, the motherboard could only accept a limited number of...
Login or Create an Account to see details.
Loyalty, Product
One determining factor in whether I would buy the Plum 360 pump again comes down to EHR integration....
Login or Create an Account to see details.
Product, Value
The Plum 360 pump has been easy to utilize. The smart pump libraries have been fairly easy to manage...
Login or Create an Account to see details.
Culture
I don't like that the Plum 360 pumps are single channel. That is a problem. ICU Medical was trying...
Login or Create an Account to see details.
Loyalty, Product
The Plum 360 pumps have been recalled, but I like their recall history. We would stay with ICU...
Login or Create an Account to see details.
Relationship, Product
ICU Medical had some issues when they converted the syringe pump to the way the Plum 360 pump was...
Login or Create an Account to see details.
Loyalty, Product, Value
For the Plum 360 pumps, I would look at a 10-year lifespan for actual replacement, and mainly...
Login or Create an Account to see details.
Product, Value
The Plum 360 pump meets all of our needs. The Plum 360 pump has evolved, been modified, and improved...
Login or Create an Account to see details.
Product
I would love for us to be able to use epidurals and PCAs on the Plum 360 pumps, but they just don't...
Login or Create an Account to see details.
Relationship, Product
We have had some issues with the Plum 360 pumps needing frequent repairs, but ICU Medical has been...
Login or Create an Account to see details.
Product
The Plum 360 pumps are easier to use for the nurses than our previous pumps. They don't have to...
Login or Create an Account to see details.
Product
The only thing some people struggle with on the Plum 360 pumps is getting the air bubble correct in...
Login or Create an Account to see details.
Relationship, Product
If I need a service ticket for something pharmacy related, ICU Medical is very responsive, but I...
Login or Create an Account to see details.
Loyalty, Product
There are still some questions on the Plum 360 pump in terms of automatic integration. We need a...
Login or Create an Account to see details.
Product
In my role, I don't use the Plum 360 pump in terms of programming them and such. I do a lot of...
Login or Create an Account to see details.
Value
ICU Medical has been great to work with. ICU Medical has to make their money. However, in the...
Login or Create an Account to see details.
Relationship, Operations
I haven't heard from ICU Medical since we went through our initial training. The only time we call...
Login or Create an Account to see details.
Product
The Plum 360 pumps have worked well since we got them. I like the ease of use. It is really easy to...
Login or Create an Account to see details.
Operations
ICU Medical hasn't come back and done any ongoing training. I would like them to offer ongoing...
Login or Create an Account to see details.
Product, Value
The Plum 360 pump is really easy to use, but now that I have been out and used other pumps, I think...
Login or Create an Account to see details.
Product
We have been fortunate with ICU Medical because we have maintained our supply chain during the...
Login or Create an Account to see details.
Product
If someone was looking into the Plum 360 pump, I would tell them not to get it. I have been in...
Login or Create an Account to see details.
Product
The tubing priming for the Plum 360 pump leaves things to be desired. I like the channel features,...
Login or Create an Account to see details.
Relationship, Operations
When we were going live with the Plum 360 pump, I felt like a lot of the things that we had...
Login or Create an Account to see details.
Product
The Plum 360 pump takes a lot of keystrokes through a lot of libraries to get to anywhere that we...
Login or Create an Account to see details.
Product
Overall, the Plum 360 pump has a learning curve. I am not a huge fan of the pump to be very honest....
Login or Create an Account to see details.
Relationship
ICU Medical may think that they have kept all their promises, but that is debatable. I would...
Login or Create an Account to see details.
Operations
The biggest challenge with the implementation services was the vendor not giving us enough time. ICU...
Login or Create an Account to see details.
Product, Value
The pumps haven't been dropped as much as we thought they would be, but sometimes we have to keep...
Login or Create an Account to see details.
Loyalty
When we evaluated pumps years ago, another vendor was neck and neck with ICU Medical. ICU Medical...
Login or Create an Account to see details.
Loyalty
The Plum 360 pumps are a lot heavier than the Baxter pumps, and that weight can sometimes wear on...
Login or Create an Account to see details.
Product
I'm not very happy with the performance of the Plum 360 pumps. Originally I was, but now the...
Login or Create an Account to see details.
Relationship, Product
ICU Medical always answers our questions. Additionally, I hear from the nurses that the Plum 360...
Login or Create an Account to see details.
Product
With the Plum 360, we just have some issues with our low-rate infusions that we haven't been able to...
Login or Create an Account to see details.
Relationship
When ICU Medical knows about an issue, I would like them to let us know about it ahead of time...
Login or Create an Account to see details.
Loyalty
ICU Medical is looking forward to their LifeShield software system that is part of the new Plum Duo...
Login or Create an Account to see details.
Product
There really weren't a lot of options when we purchased the Plum 360 with all the different FDA...
Login or Create an Account to see details.
Product
The Plum 360 pumps have been pretty stable because the equipment seems to work, and I appreciate...
Login or Create an Account to see details.
Loyalty, Product
ICU Medical refreshed their fleet, and I don't know whether they are going to offer the Plum 360...
Login or Create an Account to see details.
Product
The Plum 360 is pretty interoperable right now. I know that certain areas have much better success...
Login or Create an Account to see details.
Loyalty, Product
The syringe pump is really at the end of its life and has been for a few years now. But we haven't...
Login or Create an Account to see details.
Operations, Product
From all the demos that I have seen and when I have been in training, I know the Plum 360's pumps...
Login or Create an Account to see details.
Loyalty
We are considering leaving ICU Medical, and we are looking for more reporting capabilities. The...
Login or Create an Account to see details.
Loyalty
We are looking at other pumps, as well as our current pumps, to see what is out there and available....
Login or Create an Account to see details.
Product
With the Plum 360, one of the features that we had been looking at for quite a while was the bolus...
Login or Create an Account to see details.
Operations
We haven't really been involved with any additional training from ICU Medical. However, the vendor...
Login or Create an Account to see details.
Relationship, Operations
We had to pull teeth to get a certain software upgrade with ICU Medical. I had been asking them for...
Login or Create an Account to see details.
Relationship, Operations
The people that I have worked with from ICU Medical have been fantastic. Over the course of the...
Login or Create an Account to see details.
Culture, Relationship
With ICU Medical’s support, I always have to go through the strict salesperson. I don't have true...
Login or Create an Account to see details.
Loyalty, Product
ICU Medical has made some upgrades, or there are some coming. They showed us a different pump when...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
ICU Medical doesn’t check in with us. They have been lately because they know we are looking at...
Login or Create an Account to see details.
Operations, Product
ICU Medical had an upgrade on the server. I looked at the severity of it, and given what I saw, we...
Login or Create an Account to see details.
Loyalty, Product
ICU Medical acquired Smiths Medical, and I would like to see one server control all the pumps for...
Login or Create an Account to see details.
Operations, Product
The Plum 360 is fairly easy to use and understand. Before, we were with a different brand of pumps,...
Login or Create an Account to see details.
Product, Value
For ICU Medical, we standardized all the Plum 360 pumps, and those were pretty easy to upgrade. We...
Login or Create an Account to see details.
Product
The interface and application for the Plum 360 are not as intuitive as they could be. If I leave for...
Login or Create an Account to see details.
Relationship
There was one technician I dealt with from Smiths Medical who was a little confused when we talked...
Login or Create an Account to see details.
Loyalty, Product
There is no link between the pumps and the EMR. From an application standpoint, all we can do is...
Login or Create an Account to see details.
Relationship, Value
I haven't seen any additional charges from ICU Medical. ICU Medical tries pretty hard to keep their...
Login or Create an Account to see details.
Operations
When we go through an implementation with ICU Medical, we are on schedule; they are giving the...
Login or Create an Account to see details.
Culture, Value
There is really good value for us in ICU Medical. Our contract with them has been very good.
Login or Create an Account to see details.
Relationship
My ICU Medical representative went away on very short notice. I think the vendor did some...
Login or Create an Account to see details.
Relationship, Product
ICU Medical is very good about letting us know about disposable shortages or interruptions in the...
Login or Create an Account to see details.
Product
I was not impressed with ICU Medical’s Duo device. It has a different pump library. That was not a...
Login or Create an Account to see details.
Loyalty, Product
We have stuck with ICU Medical for our pumps for the last several years. There are positives and...
Login or Create an Account to see details.
Product, Value
The Plum 360 pump is not interoperable with our EMR. We haven't completed that functionality....
Login or Create an Account to see details.
Loyalty, Product
We are not 100% satisfied with our ICU Medical devices. The main issue that we have with the Plum...
Login or Create an Account to see details.
Relationship
Support with Smiths Medical was better than with ICU Medical. If I didn't have a direct contact for...
Login or Create an Account to see details.
Product
There are some reporting features that we wish we had that we don't have with the Plum 360....
Login or Create an Account to see details.
Operations
Ongoing training is not really existent with ICU Medical. However, unless there is a big workflow...
Login or Create an Account to see details.
Value
ICU Medical avoids charging for every little thing. The Plum 360 has a proprietary cassette as part...
Login or Create an Account to see details.
Loyalty
When we did our last evaluation, we went again with ICU Medical. We had already implemented the Plum...
Login or Create an Account to see details.
Product
With the software aspect of the infusion pumps, everything is fine. The drug libraries and...
Login or Create an Account to see details.
Product
The ICU Medical pumps are extremely simple, and the vendor does a decent job on the safeguards and...
Login or Create an Account to see details.
Relationship
I just want to have availability to people at ICU Medical who can solve our problems if they know...
Login or Create an Account to see details.
Relationship
One issue we have with the support from ICU Medical is callbacks. I email and call some of their...
Login or Create an Account to see details.
Operations
ICU Medical needs to have more training on ICU Medical MedNet that creates the safeguards and drug...
Login or Create an Account to see details.
Relationship, Product
The Plum 360 executive data analytics quarterly report is nice. The vendor has definitely taken our...
Login or Create an Account to see details.
Value
Pushing a library out continually for the Plum 360 pumps is extremely labor intensive for our IT...
Login or Create an Account to see details.
Product
Our users have trouble with the cassette priming in the Plum 360 pumps. The usability of the pumps...
Login or Create an Account to see details.
Culture
Sometimes the ICU Medical group stuff comes across as a big sales pitch to me. I recognize it is...
Login or Create an Account to see details.
Value
The Plum 360 pumps are not worth the money. I would only recommend them for a med/surg unit or...
Login or Create an Account to see details.
Relationship, Operations
ICU Medical’s vendor support post-go-live is pretty abysmal. We are told we are not an active...
Login or Create an Account to see details.
Relationship
We would like to have a library consultant from ICU Medical that we can reach out to who is part of...
Login or Create an Account to see details.
Relationship, Product
There has been no change with the Plum 360 pumps; there has either been no improvement or worse...
Login or Create an Account to see details.
Loyalty, Product
The Plum 360 pump is not a product I would ever recommend. That is a definite no. This isn't just a...
Login or Create an Account to see details.
Product, Value
The only thing I know that is an extra fee in addition to the base pump price is a mini pole. It...
Login or Create an Account to see details.
Product
I don't know whether this is an ICU Medical problem or another vendor's problem, but we have a lot...
Login or Create an Account to see details.
Relationship, Operations, Product
We have had a few hiccups with the upgrades for the Plum 360 pumps. Upgrading is a big project, and...
Login or Create an Account to see details.
Relationship
If we have a question, we will go ask ICU Medical, but I have never gotten anything to alert us of...
Login or Create an Account to see details.
Product
The Plum 360 pumps can consolidate more reports than other pumps. It is exciting that they are...
Login or Create an Account to see details.
Product
The Plum 360 needed some improvement, and that was what we got with an upgrade. There were some...
Login or Create an Account to see details.
Product, Value
One outcome that we have captured from the Plum 360 is drug library compliance. We are way more...
Login or Create an Account to see details.
Relationship, Product
ICU Medical is a unique company. We can feel the family. They like their jobs, and they know that at...
Login or Create an Account to see details.
Relationship, Value
We get incredible value adds from ICU Medical. We have a dedicated partner who helps with services...
Login or Create an Account to see details.
Relationship
Sometimes ICU Medical has transitions with different representatives or account directors, so...
Login or Create an Account to see details.
Value
The Plum 360 is not the most expensive, but it is not the cheapest either. However, the price...
Login or Create an Account to see details.
Product
ICU Medical has the first touchscreen IV pump on the market. It is called the Plum Duo, and it is a...
Login or Create an Account to see details.
Product
The Plum 360 is a volumetric pump. The volume that it delivers is the volume that the patient receives....
Login or Create an Account to see details.
Relationship
I have experienced the same support with the Plum 360 as I have with any of ICU Medical’s other...
Login or Create an Account to see details.
Loyalty, Product
One thing that ICU Medical needs to work on is the anesthesia module with the Plum 360; that module...
Login or Create an Account to see details.
Relationship
I would tell someone looking for a smart pump to go to a health system as a reference and assess the...
Login or Create an Account to see details.
Product
The Plum 360 functions as promoted. Sometimes a nurse will say that a pump didn’t alarm when it was...
Login or Create an Account to see details.
Relationship, Operations
We implemented something from ICU Medical, and they were an incredible partner. They did long...
Login or Create an Account to see details.
Product
The upgrades we have for the Plum 360 are fantastic. With our previous pumps, we had to run around...
Login or Create an Account to see details.
Value
There are charges that we have to pay to send the pumps in if we need ICU Medical to look at them....
Login or Create an Account to see details.
Loyalty, Product
I don’t like the keypad design on the front of the Plum 360 pump. It is too easy when manually...
Login or Create an Account to see details.
Product
Sometimes the Plum 360 pumps are a little finicky, but for the most part, the nurses find them...
Login or Create an Account to see details.
Relationship
The vendor support that we have gotten from ICU Medical for the Plum 360 pump has been a big plus....
Login or Create an Account to see details.
Product
I like the interoperability of the Plum 360 pump. It is user friendly. We do IV autoprogramming for...
Login or Create an Account to see details.
Operations
The Plum 360 pump implementation was our first equipment-oriented project. I had pallets upon...
Login or Create an Account to see details.
Operations
ICU Medical had a project manager who knew what they were doing and had a very strong methodology...
Login or Create an Account to see details.
Product
The Plum 360 pumps have this really strange special cassette, and there is a whole unique process...
Login or Create an Account to see details.
Operations
We are staying with ICU Medical because our people are relatively happy with the implementation...
Login or Create an Account to see details.
Product
The integration of the Plum 360 with our EMR has gone well in the last year. Our users like that....
Login or Create an Account to see details.
Relationship, Product
We had a small hiccup with our wireless service here in our hospital detecting and communicating...
Login or Create an Account to see details.
Operations, Product
We had some pushback from our nurses and providers on the workflows in the beginning. The pumps are...
Login or Create an Account to see details.
Product
If someone is looking for quality care, the Plum 360 is going to be their pump. It is a really good...
Login or Create an Account to see details.
Relationship
Our representative is my point of contact. The pumps are doing well. We were late to the game of...
Login or Create an Account to see details.
Relationship
A struggle I'm having is with the pump library and the process of getting updates pushed out to the...
Login or Create an Account to see details.
​
Utilization Filters
Preferences