Alaris (LVP, PCA, & Syringe) Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Value

Alaris' different remediation projects have gotten to be tiresome. All of their previous...

Oct 2024
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Manager

Product

There is still no touch screen. The Alaris pumps still have a lot of the same limitations that they...

Oct 2024
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Manager

Loyalty

It has been frustrating to work with the Alaris pump. I wish there were another pump vendor that we...

Oct 2024
||
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Director

Operations

I don't know whether this is on our side in terms of how our corporate team does things, but access...

Oct 2024
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Director

Product

Sometimes utilizing the smart pump programming feature in the Alaris is a bit clunky with our EMR....

Oct 2024
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Manager

Loyalty

We considered moving away from the Alaris because of an FDA mandate, but we ended up staying with BD....

Oct 2024
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Manager

Loyalty

We decided to continue using the Alaris for our large-volume pumps. The largest driver for why we...

Oct 2024
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Manager

Loyalty, Product

BD put a hold on the conversion to the new pumps. For the longest time, there were no updates as to...

Oct 2024
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Manager

Operations

There have been quite a few issues with the overall quality of the Alaris pump. I am just beyond...

Oct 2024
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Director

Relationship

BD has had some recalls recently, but they do a good job of letting us know when there are problems...

Oct 2024
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Director

Loyalty, Value

We are seriously considering moving away from the Alaris pumps right now, but not because of the...

Oct 2024
||
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Director

Loyalty, Product

Some parts of our organization want to keep the Alaris pumps. One of the nice things about them is...

Oct 2024
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VP/Other Executive

Loyalty, Product

We are working with BD on pump integration, and that project seems to be going really well. I have...

Oct 2024
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VP/Other Executive

Value

BD seems to want to charge for extra things like software support and different pieces of data that...

Sep 2024
||
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VP/Other Executive

Loyalty

BD supported us when we had to move pumps from one site to another, and they helped make sure the...

Sep 2024
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VP/Other Executive

Loyalty

There have been issues with BD’s recall of the Alaris pumps, and part of their mitigation is over...

Sep 2024
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VP/Other Executive

Product

There is a lot of stuff we would like to see pushed out to us by BD versus running our own reports...

Sep 2024
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Director

Loyalty

Our Alaris upgrade has been paused. I actually have not seen any plans from BD about restarting the...

Sep 2024
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Director

Loyalty, Product

We paused our interoperability because it wasn't functioning well enough. Interoperability is one...

Sep 2024
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Director

Product

I have only used two vendors. The pumps that we were on previously weren't as user friendly as the...

Sep 2024
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Director

Relationship, Product

Our Alaris pumps have never broken. There are some gaps in the drug software. With some of its...

Sep 2024
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Director

Relationship, Operations

I worked with a BD pharmacy consultant, and they were really good.

Sep 2024
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Director

Product

There are some little things in the Alaris pump that are difficult. It only can program in certain...

Sep 2024
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Director

Product

We have had errors in the Alaris pumps because there is very specific programming on the nurses'...

Sep 2024
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Director

Relationship, Product

I don't have any issues with the Alaris, but on the other hand, I don't completely know all the...

Sep 2024
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Director

Culture, Relationship, Operations

BD said when some things would be ready to go, and the time that those things were actually ready to...

Sep 2024
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Director

Product

One thing I hear from nurses is that the Alaris pump is really bulky and big, and that is something...

Sep 2024
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Manager

Product

The reporting capabilities of the Alaris pumps are excellent because they are very customizable. I...

Sep 2024
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Manager

Product

The only thing I would say that is challenging with the Alaris pumps is that some of the reports are...

Sep 2024
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Manager

Relationship

I'm very happy with the Alaris pumps. BD's support is very good. I have a data consultant I can...

Sep 2024
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Nurse

Product

I cannot stand that we have to have different levels in the pump. If we are using a single tube, we...

Aug 2024
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Nurse

Product

I like the drug library capability in the Alaris. It allows us to add extra guardrail safety...

Aug 2024
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Nurse

Relationship, Product, Value

The data analytics in the Alaris pumps are really good, but we have had some access problems this...

Aug 2024
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Nurse

Product

The usability of the pumps is really good. The accuracy, overall, is good. The ability to do the...

Aug 2024
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Nurse

Product

From the clinical perspective, we would like to see three things. Right now, if we are programming a...

Aug 2024
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Nurse

Relationship

BD's response to the FDA recall has not been as timely as it could have been, even though they said...

Aug 2024
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Director

Operations

BD has had a number of recalls with plastic and the cleaners we use. BD's implementation and the...

Aug 2024
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Director

Culture, Relationship

BD customer support does well when we bring up issues and concerns. The problems are more with the...

Aug 2024
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Director

Loyalty, Product

With the way the secondary line connects above the Alaris pump, if a nurse doesn’t unclamp the...

Aug 2024
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Director

Product

The Alaris pump is a peristaltic pump, so it is more affected by head height. If I hang a bag at the...

Aug 2024
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Director

Loyalty, Relationship, Product

BD had some FDA actions that really halted their ability to innovate for several years, and from...

Aug 2024
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Director

Operations

The vendor has some pretty good videos for training.

Aug 2024
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Director

Product

In terms of driving outcomes, having this product is definitely better than not having anything. The...

Aug 2024
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Director

Relationship

When we were doing the pump remediation with the Alaris pumps, we were supposed to get those pumps...

Aug 2024
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Nurse

Operations

BD has this smart pump that we could integrate, but BD doesn't teach integration. When we have...

Jul 2024
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Nurse

Operations, Product

The Alaris is not very intuitive because of the way it is programmed. Somebody couldn't just go up...

Jul 2024
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Nurse

Relationship

We can get in touch with BD, and for basic problems, their service is fine. However, when we are...

Jul 2024
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Nurse

Product

I have worked with the Alaris pumps for the whole time we have had them, and I do not feel that they...

Jul 2024
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Nurse

Relationship, Operations

BD only gives provider guidance if they are forced to by the FDA.

Jul 2024
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Nurse

Relationship, Product

BD does integrate, but it seems like they got integration and then haven't been interested in doing...

Jul 2024
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Nurse

Relationship, Product

BD has zero solutions for situations like MRIs, and that doesn't meet our needs at all. The fact...

Jul 2024
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Nurse

Relationship, Operations

We are currently working through a process of upgrading with BD. I have gone through many upgrades...

Jul 2024
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Nurse

Relationship, Product

The Alaris pump is so big that it is like carrying around a bag of bricks. BD is so committed to the...

Jul 2024
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Nurse

Product, Value

We suffered through using the Alaris pumps before the recall, and we were having weekly free flows...

Jul 2024
||
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Manager

Product

I like the interoperability between the EHR and the pump programming, the ability to standardize...

Jul 2024
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Analyst/Coordinator

Culture

BD promised to make PCAs interoperable a long time ago, but then they got stopped by the FDA for...

Jul 2024
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Analyst/Coordinator

Operations

BD did a good job of keeping their promise to help with the onboarding process. We touched base with...

Jul 2024
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Analyst/Coordinator

Value

Because we had some old credits, BD didn’t charge us for something they easily could have charged us...

Jul 2024
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Analyst/Coordinator

Relationship

BD's customer service is so good that people don’t switch away from the vendor. The vendor does a...

Jul 2024
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Manager

Operations

When we were upgrading the whole fleet, we thought it was going to be kind of a mess, but BD...

Jul 2024
||
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Manager

Relationship

BD’s service is really good. Anytime they have a big update or anything in the pumps that they think...

Jul 2024
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Manager

Product

We don't have interoperability, but I don't think that is the Alaris' fault. That is more our fault...

Jul 2024
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Manager

Operations, Product

The software really allows us to customize it to our needs. All sites can be very different, so it...

Jul 2024
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Analyst/Coordinator

Product

Some of our issues are hard to put on BD because of the regulation changes and how they have to go...

Jul 2024
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Analyst/Coordinator

Loyalty, Product

Within our organization, we use the Alaris pump's interoperability in many departments. There are a...

Jul 2024
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VP/Other Executive

Relationship, Product

The Alaris devices are challenging. Mechanically, some pieces and parts can break in the Alaris...

Jul 2024
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VP/Other Executive

Loyalty, Value

I would tell others looking at the Alaris devices that integrating on the informatics side is a fair...

Jul 2024
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Manager

Loyalty, Relationship

We have been satisfied with the remediation process. BD came to the table and made it financially...

Jul 2024
||
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Manager

Relationship, Product

The Alaris pumps work very well and have wireless capabilities. We can send over data sets...

Jun 2024
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Director

Product

I like the safety checks that the Guardrails software puts into place for the nurses.

Jun 2024
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Director

Product

Data set updates are a pain in the Alaris pump. We have to independently check the data-set update,...

Jun 2024
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Director

Product, Value

I would not buy the Alaris pumps again because some competitors' pumps have extra capabilities. A...

Jun 2024
||
(0)
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Director

Product

There are known programming gaps in the Guardrails software that need to be addressed. A facility...

Jun 2024
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(0)
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Director

Product

BD has a knowledge portal. That is where all of our pharmacy directors go to access compliance...

Jun 2024
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Nurse

Loyalty

As far as the use of the pumps for the nurses is concerned, we like the Alaris pumps. We have had...

May 2024
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Nurse

Value

Our clinical engineering team spends a lot of money on Alaris parts. Anything door related is so...

May 2024
||
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Manager

Relationship

Things are actually going pretty well with the Alaris pumps. Within the last few years, BD has...

May 2024
||
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Manager

Loyalty

We are pretty close to updating our Alaris pumps. The update is going to depend on whether we stick...

May 2024
||
(0)
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Manager

Relationship, Product

Most of the problems that we have had with the Alaris pumps have been addressed by BD. Years ago, we...

May 2024
||
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Manager

Product

We haven't done any kind of upgrade with the Alaris pumps in a really long time. We haven't...

May 2024
||
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Manager

Culture, Value

BD has ways of charging that would lead to charging for every little thing. I don't know whether...

May 2024
||
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Manager

Operations

To increase my satisfaction with training, BD probably needs a larger presence and needs to make...

May 2024
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Manager

Loyalty, Product

To increase my satisfaction with the functionality, BD could have the barcode show up within the...

May 2024
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Manager

Product

I have been doing this work for a long time, and the Alaris pumps’ strength would be the ability to...

May 2024
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Manager

Relationship, Product

BD had a recall on the pumps that went on for years, and that was difficult. We also had to do a...

May 2024
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Manager

Operations

BD does a good job with training. They come on-site, and they have follow-up off-site as well. We...

May 2024
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Manager

Product

I don't know whether we consider the FDA remediation new technology, but in theory, the Alaris pumps...

May 2024
||
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Manager

Relationship

The support at BD is pretty good. We have a special account manager, and we talk to the leaders...

May 2024
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Manager

Product, Value

We are happy with the Alaris pumps’ interoperability, and they cost a lot of money, so we don't feel...

May 2024
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Analyst/Coordinator

Value

BD absolutely doesn’t avoid charging for every little thing. They have a medication safety analytics...

Apr 2024
||
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Analyst/Coordinator

Loyalty

There was a pump fair, so we went and looked at everything. Two barriers to change are money and the...

Apr 2024
||
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Analyst/Coordinator

Relationship

We have been with BD for a long time, so I have people to go to, but if we have to go through BD's...

Apr 2024
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Analyst/Coordinator

Relationship, Product

BD wants to move a project forward, so they are proactively irritating me by asking when they can do...

Apr 2024
||
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Analyst/Coordinator

Product

BD has not integrated PCAs yet into interoperability, and they have been saying they are going to do...

Apr 2024
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Nurse

Loyalty, Product

BD has no FDA clearance for alarm notifications on PCA pumps, and that is one of the drawbacks of...

Apr 2024
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Nurse

Product

One thing I love about the Alaris pump is that we can do large volumes. We can have like six or...

Apr 2024
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Nurse

Relationship

We really don’t have any issues with the Alaris pumps, but when we did have issues in the beginning,...

Apr 2024
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Nurse

Operations

I'm not aware that BD does any ongoing training, but their initial training was not bad. For the...

Apr 2024
||
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Director

Product

The Alaris pumps are pretty easy to use and require very little training for end users.

Apr 2024
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Director

Relationship

We are usually the ones to find issues with the pumps, but BD is very responsive. When I have to...

Apr 2024
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CMIO

Loyalty, Relationship

We wanted to do in-pump interoperability with the Alaris pumps, but BD had a bad year financially,...

Apr 2024
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CMIO

Loyalty

We are going to stay on the Alaris. BD is replacing our pumps on their dime, so there is no reason...

Apr 2024
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(0)
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Director

Relationship

I have had more support from BD than our other pump vendor. BD has been much more responsive. They...

Apr 2024
||
(0)
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Director

Relationship, Operations

BD has had a number of sessions to maximize the information we get that I have attended and found helpful....

Apr 2024
||
(0)
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Director

Product

We have a list of enhancements we would love to see in BD’s pump functionality. Probably the biggest...

Apr 2024
||
(0)
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Director

Culture, Relationship, Operations

BD has provided presentations to the system. I know that BD is really receptive when I reach out...

Apr 2024
||
(0)
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Director

Product

The Alaris pump is intuitive for most of the staff members because they use it so frequently. When...

Apr 2024
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Director

Product

The Alaris pump has a way to measure a patient's respiratory state because when we have opioids, we...

Apr 2024
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Director

Product

If BD got epidural approval and could do epidurals, that would be really awesome. The nurses...

Apr 2024
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Director

Relationship

BD could do better at providing new technology. We have been giving them feedback for a while. We...

Apr 2024
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Nurse

Relationship

BD used to be knocking down our door all day, every day to buy their product, and then poof, we...

Apr 2024
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Nurse

Relationship

BD keeps their promises in terms of working with us and doing remediation, but it just feels like we...

Apr 2024
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Nurse

Product

I have had to tell BD about some errors in how the pump is set up. The Alaris is so old that it...

Apr 2024
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Nurse

Loyalty

The Alaris is not part of our long-term plans. If BD had serious upgrades, we would definitely...

Apr 2024
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Nurse

Relationship, Product

I don't trust the Alaris pump. It under- and overinfuses, and I don't believe the remediation, which...

Apr 2024
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Nurse

Relationship, Operations

I haven't worked with BD here for a few years, so I guess it would be nice to meet with them. I...

Mar 2024
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Nurse

Product

The Alaris pump is not used on an everyday basis. I think that is why I get called for questions a...

Mar 2024
||
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Nurse

Product

The Alaris pump is a good product. However, I have never used it outside of using it for PCA, so I...

Mar 2024
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Director

Loyalty

The Alaris is under investigation, so I don't know whether it will be part of our long-term plans. A...

Mar 2024
||
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Director

Relationship, Operations

I have been pretty satisfied with BD’s support. I like that they provide regularly scheduled on-site...

Mar 2024
||
(0)
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Director

Loyalty

We are currently evaluating when to update our infusion fleet because of the new FDA requirements...

Mar 2024
||
(0)
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Director

Relationship, Product

I would like to see a change in the delivery method for the Alaris. The fact that the Alaris doesn't...

Mar 2024
||
(0)
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Director

Loyalty

We will be updating our pumps in a few years because BD is forcing us to. The FDA recall remediation...

Mar 2024
||
(0)
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Director

Relationship

We get good responses from BD’s support team. We have good folks at BD that they are able to connect...

Mar 2024
||
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Manager

Operations

For training, we get things that we can go to regularly, and I have felt like the training has been...

Mar 2024
||
(0)
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Manager

Culture, Loyalty, Relationship

BD has been responsive to us. We are currently working through some contracting with them. They are...

Mar 2024
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Manager

Relationship

We have partnered with BD on a lot of things in the past, and unfortunately, similar to all of the...

Mar 2024
||
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Manager

Loyalty

We have to replace our fleet because it is old. We are to the point where we can't find the parts we...

Mar 2024
||
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Director

Operations

Generally, the implementations go fairly well in my experience. Where BD falls off is a bit in terms...

Mar 2024
||
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Manager

Relationship, Operations

The Alaris pump is well made. It is a critical device that is very measurable. The Alaris pump works...

Feb 2024
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Director

Operations, Value

When we did a recent update with BD, we already knew what to do and how to implement the update, but...

Feb 2024
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Director

Relationship

BD’s customer service is bad. Their pumps go down all the time. A lot of alarms are always...

Feb 2024
||
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Manager

Product

Functionality doesn't exist between the Alaris and Epic's system. On both ends, the vendors may be...

Feb 2024
||
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Manager

Operations

BD is well versed in implementing interoperability. We did an implementation several years ago, and...

Feb 2024
||
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Manager

Relationship

We did have a hiccup where we had technical issues during an upgrade, and even though BD's technical...

Feb 2024
||
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Manager

Relationship, Product

From a nursing standpoint, the product is intuitive to use. We get quarterly reports on our usage...

Feb 2024
||
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Manager

Relationship

To benefit our organization, we have asked for part of the UI design to be adjusted. The current...

Feb 2024
||
(0)
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Manager

Operations, Product

We had a recent upgrade, and it didn't seem like it was going well. I didn't have a direct...

Feb 2024
||
(0)
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Manager

Product

The Alaris is pretty user friendly. We don't have a lot of complaints from our nurses about it. The...

Feb 2024
||
(0)
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Analyst/Coordinator

Loyalty

We decided to stick with the Alaris when we went live with integration because of its integration...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

I network a lot with other organizations that use the same EMR but different pumps, and there have...

Jan 2024
||
(0)
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Analyst/Coordinator

Operations

Our go-live with the product was smooth sailing, and using it has been smooth as well. There are...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations, Product

I can't think of anything major that isn't going well. Certainly, there have been remediations and...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

From a usability perspective, our nurses find the pumps easy to use and program. The product is...

Jan 2024
||
(0)
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Analyst/Coordinator

Loyalty, Product

We have had issues with the pumps. There is a feature that allows whoever is programming the pump to...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

IV flushing has been a pain point for us since we went live. That is more of an Epic thing than a BD...

Jan 2024
||
(0)
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Analyst/Coordinator

Loyalty

We are definitely leaning toward moving to the Alaris for our system. I think we have had...

Jan 2024
||
(0)
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Analyst/Coordinator

Culture, Relationship

When I think of BD compared to another vendor, BD's folks who support the Alaris pumps may have a...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship

The support has been there from BD when needed in terms of what I am doing with the infusion pumps....

Jan 2024
||
(0)
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Analyst/Coordinator

Value

For the Alaris, there has been a litany of recalls. The pumps are too expensive.

Jan 2024
||
(0)
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Director

Loyalty, Product

I like the pumps. The providers don't complain to me. In fact, we are putting an order in for some...

Jan 2024
||
(0)
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Director

Operations

During one implementation, the team was brand new, so we got to be the ones to iron out all the...

Jan 2024
||
(0)
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Director

Product

With the Alaris, we don't like that we can't do epidurals or integrate the PCAs with our EHR. The...

Jan 2024
||
(0)
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Director

Product

We like the Alaris' interoperability with our EHR and the charting accuracy from that.

Jan 2024
||
(0)
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Director

Loyalty

We have to switch to a different vendor’s pump. It is not that we have an issue with the Alaris; we...

Jan 2024
||
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Manager

Product

The issues we have with the Alaris pump are more on the operational side with how we use the pump....

Dec 2023
||
(0)
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Manager

Relationship

BD has taken a very long time to get their FDA certification back, and that has really held us back...

Dec 2023
||
(0)
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Manager

Product

As far as I know, the Alaris pumps kind of seem like any other device. We can upgrade and do lots of...

Dec 2023
||
(0)
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Manager

Relationship

BD is excelling with people who are empowered to solve our problems, and that is making the...

Dec 2023
||
(0)
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Manager

Product, Value

Reporting in the knowledge portal and being able to extract reports from BD's product really makes a...

Dec 2023
||
(0)
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Manager

Product

BD has a good pump, and they are still the market leader. I just wish the Alaris were smaller; it...

Dec 2023
||
(0)
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Manager

Culture, Value

BD has bent over backward in terms of pricing and everything, but most pump manufacturers in this...

Dec 2023
||
(0)
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Manager

Operations

BD did pretty well on the implementation, and their upgrades have gone pretty smoothly.

Dec 2023
||
(0)
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Manager

Product

The reporting that we are able to get from BD’s knowledge portal allows us to look at how many times...

Dec 2023
||
(0)
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Manager

Loyalty

Nothing much has changed from BD; they are still offering the same pump. They are coming out with...

Dec 2023
||
(0)
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Manager

Relationship

On the interoperability side, we were a little frustrated. When we bought our pumps, there were some...

Dec 2023
||
(0)
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Analyst/Coordinator

Product

I would not buy the Alaris pumps again based on the experience and feedback that we have received....

Dec 2023
||
(0)
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Analyst/Coordinator

Culture, Relationship, Product

With BD, I have never been able to get any feature added, even though that ability was promised in...

Dec 2023
||
(0)
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Analyst/Coordinator

Culture, Value

In general, for everything we need, BD asks for money. BD charges for every little thing, even for...

Dec 2023
||
(0)
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Analyst/Coordinator

Product

Moving the BD pumps around has been a bit challenging because of their size.

Dec 2023
||
(0)
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Analyst/Coordinator

Loyalty

I have learned that BD is going to withdraw from the market any BD pumps that have been used for...

Dec 2023
||
(0)
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Director

Loyalty, Product

The interoperability issues we had with integrating our EMR with the Alaris were our build, the...

Dec 2023
||
(0)
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Director

Loyalty, Relationship, Value

We have the same pumps that we had before, but BD has updated their drug library format and stuff....

Dec 2023
||
(0)
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Manager

Relationship

BD is generally somewhat predictable, but to some degree, there is some disorganization because of...

Dec 2023
||
(0)
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Manager

Loyalty, Relationship, Product

I would like to see a bit more innovation in the features. BD’s peers, like other pump vendors, are...

Dec 2023
||
(0)
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Manager

Product

Not getting a consistent type of tubing can just really throw our medication-use process into a...

Dec 2023
||
(0)
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Manager

Relationship, Product

The vendor’s support of the optimization of our interoperability with our EMR is an area where they...

Dec 2023
||
(0)
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Manager

Loyalty, Operations

BD has had multiple recalls. We did the remediation process for all of our pumps and updated them,...

Dec 2023
||
(0)
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 or  to see details.

Manager

Relationship

BD has fallen down in terms of keeping some promises, especially with the timeline with the recall...

Dec 2023
||
(0)
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Manager

Loyalty

It just seems like we have seen some system errors come up where basically the device throws an...

Dec 2023
||
(0)
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Manager

Relationship

BD is doing consistently well with support. I can always reach somebody on the support side, and...

Dec 2023
||
(0)
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Analyst/Coordinator

Relationship

Keeping promises would mean that BD would take action and be transparent. We experienced a...

Dec 2023
||
(0)
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Analyst/Coordinator

Relationship

As we were contemplating some earlier offerings, BD had to mitigate their recall, and we were...

Dec 2023
||
(0)
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Analyst/Coordinator

Operations

BD offers training. We just have not found it very helpful.

Dec 2023
||
(0)
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Analyst/Coordinator

Relationship

Our problems were escalated to high leadership, but they were not empowered to solve our problems.

Dec 2023
||
(0)
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Analyst/Coordinator

Value

We have had a lot of breakages and have had to do a lot of repairs early in the life of the devices....

Dec 2023
||
(0)
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Analyst/Coordinator

Product

We continue to have a lot of issues with our Alaris pump system. There are known issues with the...

Dec 2023
||
(0)
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Analyst/Coordinator

Product

We experience a lot of channels not communicating to the point-of-care unit. We still have a lot of...

Dec 2023
||
(0)
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Director

Product

There have been multiple recalls with the Alaris pumps. There have been repeated recalls, and that...

Nov 2023
||
(0)
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Analyst/Coordinator

Relationship, Operations

BD could have helped a little more with getting updates done and dealing with certain pump issues...

Nov 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship, Operations

We had an upgrade with the Alaris pumps, and I felt like BD was very well prepared. They listened to...

Nov 2023
||
(0)
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Analyst/Coordinator

Relationship

For some of the issues we have had, it has taken a little time to get ahold of somebody at BD.

Nov 2023
||
(0)
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Manager

Relationship

We purchased all of the Alaris equipment. We were also going to purchase some more syringe modules...

Nov 2023
||
(0)
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Manager

Product

Something that makes us a little cold toward the Alaris is that when we were purchasing equipment,...

Nov 2023
||
(0)
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Manager

Loyalty, Value

There is a high cost associated with the remediation, and that is definitely the major negative for...

Nov 2023
||
(0)
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Manager

Relationship, Product

The Alaris is pretty much unchanged. BD introduced groundbreaking technology to us over a decade...

Nov 2023
||
(0)
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Manager

Operations

We don't really use any of BD's training resources; we do our own training program.

Nov 2023
||
(0)
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Director

Loyalty

We have been asking BD about EMR interoperability for a while. We have been waiting for their new...

Nov 2023
||
(0)
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 or  to see details.

Director

Relationship, Product

From a safety perspective, the Alaris pump has gotten better through the years. We had a lot of...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We had very little connection with BD over the last few years because a lot of development was stuck...

Nov 2023
||
(0)
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Director

Product

Our staff is really used to using the pumps, and they are intuitive. There are enough other...

Nov 2023
||
(0)
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Director

Loyalty, Relationship

We are looking for more connection with whoever their right people are. The vendor has a lot of...

Nov 2023
||
(0)
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Director

Loyalty, Relationship

Once the recall and COVID-19 hit, we basically stopped hearing from BD except for check-ins from our...

Nov 2023
||
(0)
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Director

Loyalty, Product

We are in a bit of a tricky spot. We have acquired some new sites that use a different pump, and the...

Nov 2023
||
(0)
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Director

Loyalty

We are concerned about the accuracy measures for the Alaris that have been tested and published. It...

Nov 2023
||
(0)
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Manager

Operations

With BD, we could do more outreach and ask for help, but BD is also not setting up opportunities for...

Oct 2023
||
(0)
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Manager

Loyalty

I am optimistic about BD. I'm hoping they are going to release their interoperability software soon...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

With BD, a lot of things depend on getting the right IT and biomed people at the table. We have to...

Oct 2023
||
(0)
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Manager

Product

The workflows in BD that we figured out with pump interoperability once we got our nursing teams are...

Oct 2023
||
(0)
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Manager

Product

I don't really feel like BD has had anything relevant recently with new technology. I'm still a...

Oct 2023
||
(0)
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Manager

Product

I would buy the Alaris pumps again. I recently came back from a conference, and I saw a couple of...

Oct 2023
||
(0)
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