Alaris Pre and Post Remediation (LVP, PCA, Syringe) Commentary
Filtered view: All
Subject Expert
Jackson Tate
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Relationship, Product
BD helps with programming. They are supposedly working on a solution to integrate fully with our...
Login or Create an Account to see details.
Operations
BD was great with the implementation. The communication was very good. They were timely and provided...
Login or Create an Account to see details.
Product
With the Alaris pumps' reporting capabilities, I would like to see how many overrides or guardrail...
Login or Create an Account to see details.
Relationship
The Alaris pumps are fairly user-friendly and require very little ongoing training. Our questions...
Login or Create an Account to see details.
Loyalty, Product
We did a little bit of research when we were looking to do remediation or change, and the Alaris...
Login or Create an Account to see details.
Relationship
BD’s support is generally pretty good, but I have had a couple of outstanding questions where the...
Login or Create an Account to see details.
Operations
With the Alaris pumps, a big thing that stopped us from training was just the training that was...
Login or Create an Account to see details.
Relationship
BD’s service and availability are very good. Our BD representative is responsive, and they provide...
Login or Create an Account to see details.
Operations
BD offers on-site training and assistance over the phone. We will routinely set up calls and go over...
Login or Create an Account to see details.
Loyalty, Product
We are considering getting the updated version of the Alaris Pre and Post Remediation pumps or going...
Login or Create an Account to see details.
Relationship, Operations
BD supports me well. Their timeliness and effectiveness in getting back to me as soon as we have...
Login or Create an Account to see details.
Loyalty, Product
I'm not giving top ratings just to give BD top ratings. I'm giving top ratings because I have worked...
Login or Create an Account to see details.
Product
With the Alaris Pre and Post Remediation pump, there might be one set of units that is not in the...
Login or Create an Account to see details.
Product
We are not successful yet with integration with the Alaris Pre and Post Remediation pumps, but we...
Login or Create an Account to see details.
Product
I like the Alaris Pre and Post Remediation pump’s editor software better than any other pump...
Login or Create an Account to see details.
Relationship
When I have to send clinical questions, the folks at BD are very responsive. We also have a...
Login or Create an Account to see details.
Product
With the Alaris Pre and Post Remediation pump, we haven't done the remediation yet. In the past, the...
Login or Create an Account to see details.
Loyalty, Product
In terms of what BD could improve, BD has moved away from saying occluded when the line gets...
Login or Create an Account to see details.
Loyalty, Relationship
Things are going pretty well with BD for now, and we will see how they go in the future. Hopefully,...
Login or Create an Account to see details.
Product
The Alaris Pre and Post Remediation pump is easy to use. Nurses love the simplicity and...
Login or Create an Account to see details.
Product
When we updated the Alaris pumps, there were quite a few meetings, opportunities to ask questions,...
Login or Create an Account to see details.
Relationship, Product
BD has been a really good integration partner. Sometimes issues are on the Cerner end, and sometimes...
Login or Create an Account to see details.
Product
I want the Alaris pumps to be interoperable with a weight-based PCA pump. That would be my...
Login or Create an Account to see details.
Product
We have asked for a few enhancements in the Alaris pumps' functionality that we haven't gotten yet....
Login or Create an Account to see details.
Loyalty
We are still holding out for some of the big things that we have been asking BD for ever since I...
Login or Create an Account to see details.
Product
The Alaris syringe pump is really key in our specialty. Some of the other pumps that are out there...
Login or Create an Account to see details.
Product
BD offers data through their CareFusion analytics. From a clinical standpoint, we can get all the...
Login or Create an Account to see details.
Product
In the Alaris pumps, there are a lot of different ways that we can create and build reports. We have...
Login or Create an Account to see details.
Relationship
I have had a lot of really good responses from BD’s nursing practice representatives. But I know the...
Login or Create an Account to see details.
Relationship, Operations
Our last big venture with BD was implementing a cloud-based solution for all our data. They...
Login or Create an Account to see details.
Relationship
I don't think that BD meets all our expectations all the time. The remediation took way longer than...
Login or Create an Account to see details.
Product
I would buy the Alaris pumps based on some of the work that has been done to the syringe pump. The...
Login or Create an Account to see details.
Loyalty
When we first bought the system, we thought it could do an epidural, but it doesn't. So, we had to...
Login or Create an Account to see details.
Product
I like being able to work with the server and look at reports and see what is going on with the...
Login or Create an Account to see details.
Relationship
I can put in a support ticket for the Alaris Pre and Post Remediation pump, but it is somewhat of a...
Login or Create an Account to see details.
Relationship
BD sets up the pumps if we are doing a new install, and they are efficient when they come on-site....
Login or Create an Account to see details.
Product
I would love to get onto the BD pump integration piece with the EHR. That would help nurses and...
Login or Create an Account to see details.
Relationship
BD is good at working through challenges to figure out a good solution by reconfiguring things on...
Login or Create an Account to see details.
Operations
We were promised a go-live and were expecting the pumps to be given at a certain point, but we...
Login or Create an Account to see details.
Product
We would like to see the customizability of alerts. I think that that would go a long way. We have...
Login or Create an Account to see details.
Relationship
BD could be more proactive by reaching out to the end users to find out what potential enhancements...
Login or Create an Account to see details.
Product
The syringe pumps from BD are not able to be used for enteral feeds, and I know that other syringe...
Login or Create an Account to see details.
Product
From the pharmacy's perspective, I would say customizability of the drug library and ease of use are...
Login or Create an Account to see details.
Product
Most things with the Alaris pumps are pretty straightforward, but there are some workflows that we...
Login or Create an Account to see details.
Operations
BD does a good job with upgrades. They bring a team in, and they do a lot of good work. Things are...
Login or Create an Account to see details.
Loyalty, Product
I don't see a lot of new technology coming out of BD. I see just some fixes of the old technology.
Login or Create an Account to see details.
Operations
BD’s initial training is really good, but then we have to try to maintain that over time with new...
Login or Create an Account to see details.
Culture, Relationship
I'm not sure BD was completely up front with all their customers a few years ago with all that was...
Login or Create an Account to see details.
Relationship
BD has been a good partner. They aren't perfect by any means, but they are decent. I have never had...
Login or Create an Account to see details.
Product
There are some other up-and-coming products out there, similar to the Alaris pumps, but we don't...
Login or Create an Account to see details.
Product
If someone were asking me about the Alaris pumps, I would tell them that the pumps really would meet...
Login or Create an Account to see details.
Culture, Value
BD does not avoid charging for every little thing. Their implementation cost for new facilities is...
Login or Create an Account to see details.
Relationship, Operations
With BD, the support depends on what project manager someone has. BD has changed project managers on...
Login or Create an Account to see details.
Loyalty
We looked at all the vendors before we made the decision to go with BD again, and no vendor could...
Login or Create an Account to see details.
Relationship, Product
BD doesn’t keep their promises with their software challenges related to the PCA pumps being in...
Login or Create an Account to see details.
Product
The screen on the Alaris pumps is much larger than the screen on a lot of BD's competitors' pumps....
Login or Create an Account to see details.
Loyalty, Product
The only thing that we are waiting for on the Alaris pumps is for the PCA module to have...
Login or Create an Account to see details.
Loyalty
BD had the most expensive pumps in our vendor evaluation, but people get what they pay for. We...
Login or Create an Account to see details.
Product
BD offers the LVP, the syringe pump, and the PCA equipment all in a cohesive package. There are...
Login or Create an Account to see details.
Product
Trying to interpret our interoperability data retrospectively is quite complex, so there are a lot...
Login or Create an Account to see details.
Loyalty
BD’s sets have not been as challenging as some other vendors' sets. Other vendors have complex set...
Login or Create an Account to see details.
Culture
There are no more generations of the pumps that we are currently using being produced because those...
Login or Create an Account to see details.
Relationship
BD has been consistent, but we had something that was very challenging because of the recall and the...
Login or Create an Account to see details.
Product
There is uptake on knowledge and whatnot for this solution, but for me, the software updates we send...
Login or Create an Account to see details.
Operations
The trouble we had with training was probably on our end. For example, I was just thrown into the...
Login or Create an Account to see details.
Relationship
The lack of support and vendor engagement knocks the vendor's score down for me. BD did a very poor...
Login or Create an Account to see details.
Operations
We have been without a representative for a long time, so there has been no offer to come in and...
Login or Create an Account to see details.
Product, Value
This solution has been a good investment, and the pumps have been good for us. In reality, the end...
Login or Create an Account to see details.
Loyalty, Value
BD supports interoperability with our EHR, but the version that we have right now is not compatible,...
Login or Create an Account to see details.
Loyalty, Relationship
We are extremely dissatisfied with BD's lack of response to us. It is kind of a slap in the face. We...
Login or Create an Account to see details.
Relationship, Product
This solution is not the greatest technology on the market. BD’s reports are somewhat hard to read...
Login or Create an Account to see details.
Culture, Loyalty, Value
Obviously, we have to pay for BD’s disposables, like their tubing, but every little upgrade that we...
Login or Create an Account to see details.
Operations
BD has a large share of the market, so when we onboard new nurses, most of them are familiar with...
Login or Create an Account to see details.
Loyalty
We did our RFP this year and evaluated all the pump manufacturers to see if we wanted to continue...
Login or Create an Account to see details.
Relationship
BD has a pretty good analytics platform, and their support has been pretty reasonable, so a lot of...
Login or Create an Account to see details.
Relationship, Product
In general, BD keeps their promises. They have a lot of promises for future development that don't...
Login or Create an Account to see details.
Relationship, Product
Upgrades are definitely part of the issue with the Alaris pumps. Before the remediation, we didn't...
Login or Create an Account to see details.
Loyalty
BD rates at the top of the scale for supporting our integration goals. Now that we have moved to a...
Login or Create an Account to see details.
Loyalty, Product
The hardest part with the Alaris pumps is that the old-school nurses sometimes forget to raise and...
Login or Create an Account to see details.
Relationship
BD is very responsive. Requests go through the same help people as requests about the Pyxis platform...
Login or Create an Account to see details.
Product
The Alaris pumps are very flexible with their interoperability, and they work very well. The pumps...
Login or Create an Account to see details.
Product, Value
BD rates between the middle and the top of the scale for driving tangible outcomes. They could do...
Login or Create an Account to see details.
Relationship
I have worked with people on all different levels of BD. They all have ways to make things happen,...
Login or Create an Account to see details.
Relationship, Product
I think I would buy the Alaris pumps again. I have used competing equipment, and the Alaris pumps...
Login or Create an Account to see details.
Operations
There definitely could have been more communication during the implementation. Communication was a...
Login or Create an Account to see details.
Loyalty, Product
The overall quality of the Alaris pumps could be better. We just did a remediation, and then BD came...
Login or Create an Account to see details.
Product
We can do the integration with the Alaris pumps and our EHR, but there is so much workload on our...
Login or Create an Account to see details.
Relationship, Product
Although end-tidal pumps are the industry standard for monitoring respiratory depression, there is...
Login or Create an Account to see details.
Relationship, Operations
We haven't had any issues in terms of BD keeping all of their promises. Also, BD's support service...
Login or Create an Account to see details.
Product
Our overall experience with the Alaris pumps has been good. Our pump libraries are managed by our...
Login or Create an Account to see details.
Loyalty, Product
The Alaris pumps' ability to support our integration goals is just under the top of the scale. We...
Login or Create an Account to see details.
Relationship
BD’s support is slow. We never know who we are supposed to ask what question to, so I just blast a...
Login or Create an Account to see details.
Product
The way the screen is displayed in the Alaris Pre and Post Remediation doesn't align with the way...
Login or Create an Account to see details.
Loyalty
We will be updating our pumps in the next few years because there has not been any new technology in...
Login or Create an Account to see details.
Relationship, Product
We have a long-standing relationship with the Alaris pumps. When I took over the pumps, I had little...
Login or Create an Account to see details.
Product, Value
The reporting capabilities need refinement. I would like more analytical reporting. With BD's...
Login or Create an Account to see details.
Value
One part of BD’s remediation efforts was that they were offering a very generous discount on...
Login or Create an Account to see details.
Relationship
I have always liked BD’s services. Their technical services during the upgrades are almost...
Login or Create an Account to see details.
Relationship
A lot of the time, BD will reach out to us before we reach out to them or will tell us there is an...
Login or Create an Account to see details.
Loyalty
We are looking into different pumps, but we are still in the discovery phase. At the moment, we are...
Login or Create an Account to see details.
Loyalty, Product
All the modules currently don't have interoperability. Currently, the PCA module is not...
Login or Create an Account to see details.
Product
I would love it if the PCA module would support EMR integration. That is just about the only thing...
Login or Create an Account to see details.
Culture, Relationship
BD does not keep their promises. The recall issue that they had several years ago took forever and a...
Login or Create an Account to see details.
Loyalty
When BD came in, they weren't the number-one group that was selected. The decision was made behind...
Login or Create an Account to see details.
Operations
I don't think BD's quality is very good. The training is horrible. We basically did the training...
Login or Create an Account to see details.
Culture, Value
I think BD's charges are outrageous. We are billed for every little thing that happens. They have...
Login or Create an Account to see details.
Culture, Product
The Alaris pump works as promoted except for one thing, and it is significant. We can load drug...
Login or Create an Account to see details.
Value
We have software licensing, manager fees, connectivity services, equipment licenses and services,...
Login or Create an Account to see details.
Operations, Product
There was a time when we went through several upgrades in a row for the Alaris pumps, and every pump...
Login or Create an Account to see details.
Product
The Alaris pumps actually have a good ease of use. The tutorial and all that stuff on board are...
Login or Create an Account to see details.
Relationship
BD does an exceptional job and is good to work with. We have a great relationship with the people we...
Login or Create an Account to see details.
Product
There are a couple of downsides to the Alaris pump. One is its size; it is too big. In a transport...
Login or Create an Account to see details.
Product
I would like to have a bit more autonomy with what we see on the screen of the pumps. Also, we would...
Login or Create an Account to see details.
Relationship
BD has listened to organizations and end users on what features they want to improve on or change....
Login or Create an Account to see details.
Value
It is disappointing that BD charges for a lot of data analytics. Unfortunately, they show us a shiny...
Login or Create an Account to see details.
Loyalty, Product
Some areas for improvement with BD are when we are undergoing interoperability or some sort of...
Login or Create an Account to see details.
Relationship, Product
BD needs a capsule for MRIs. They have one, but they just haven't sought FDA approval for it. That...
Login or Create an Account to see details.
Relationship
Some highlights with BD have been working one-on-one when we have had questions or needed to...
Login or Create an Account to see details.
Relationship, Operations
During our interoperability transition, BD provided us with context about other institutions that...
Login or Create an Account to see details.
Relationship
I don't think BD keeps their promises all the time. They try, but they don’t always deliver. It also...
Login or Create an Account to see details.
Operations, Product
I would recommend BD. There is no perfect pump out there, and the assertion that there is a perfect...
Login or Create an Account to see details.
Loyalty, Product
We are not integrated with the Alaris pump yet, but it is supported. That is a choice that we make,...
Login or Create an Account to see details.
Culture, Value
BD’s pricing is fair. It is not super great but not super bad. We paid them money, and we got stuff....
Login or Create an Account to see details.
Loyalty, Product
Some folks think we should stay with the current pump platform for a variety of reasons, and some...
Login or Create an Account to see details.
Loyalty
There are reasons why we chose the Alaris pump, and some of those reasons haven’t changed when we...
Login or Create an Account to see details.
Product
The alerts that are presented to end users are not phrased well for users to understand how to...
Login or Create an Account to see details.
Loyalty
We are happy with BD's product and service. I'm very happy with the BD team. With every remediation...
Login or Create an Account to see details.
Operations
We really haven't had any issues with the product. When the vendor did the training, I remember them...
Login or Create an Account to see details.
Product
We would like the pumps to offload into the EMR. We would like the pumps to be able to scan into the...
Login or Create an Account to see details.
Relationship, Operations
The vendor came on-site, and we haven't had to pay for any remediation. The vendor's people have...
Login or Create an Account to see details.
Product
One outcome we have had from using Alaris pumps is patient safety. Programming the data set is...
Login or Create an Account to see details.
Product
Updating the Alaris data sets needs coordinated efforts and is not seamless. Also, if BD could do...
Login or Create an Account to see details.
Product
It is still concerning that BD has to send out information for us to be on the lookout for parts...
Login or Create an Account to see details.
Culture, Relationship, Operations
The process of remediation with BD was pretty quick. Any hurdles we had were more internal than on...
Login or Create an Account to see details.
Relationship
We have had a few issues recently that have resulted in staff and leadership losing a little trust...
Login or Create an Account to see details.
Loyalty
The only product enhancement from BD we are hopeful about is the interoperability with PCA pumps. My...
Login or Create an Account to see details.
Operations
Going through the remediation was our most challenging process with BD. Communication was a bit of a...
Login or Create an Account to see details.
Product
Being on the other side of BD's remediation has been very good. One thing that is going well coming...
Login or Create an Account to see details.
Loyalty
We have no intent of looking at any other options. Right now, BD is still the front-runner for us...
Login or Create an Account to see details.
Product
I would love to have some interoperability with the Alaris pumps. When somebody has a question about...
Login or Create an Account to see details.
Product
The Alaris pumps are really hard to learn; they are not terribly easy to use. It took me quite a...
Login or Create an Account to see details.
Relationship, Product
BD’s tech support has been great to me. The Alaris pump is great. I love the Alaris system. It is...
Login or Create an Account to see details.
Product
The pumps work fine. I haven't heard any problems about the pumps not functioning. So the new pumps...
Login or Create an Account to see details.
Value
The vendor tries to charge us for everything. Some other companies don't charge as much as BD...
Login or Create an Account to see details.
Loyalty, Product
I have to put the drug library on two servers. The new pumps have to be in the new servers, and the...
Login or Create an Account to see details.
Value
The majority of the replacement pumps were free. We had to pay for a certain number because some of...
Login or Create an Account to see details.
Operations
The vendor's implementation services used to be better. Also, I haven't seen any good training...
Login or Create an Account to see details.
Relationship, Product
I would share with others about our experience that it is important that all the hospital players in...
Login or Create an Account to see details.
Culture, Relationship, Operations
The vendor doesn't keep me informed on everything. They don't tell me in advance about things such...
Login or Create an Account to see details.
Loyalty
In the remediation process, we had all the pumps delivered to a central location to be serviced for...
Login or Create an Account to see details.
Product
The product is a tough machine. Nurses can be kind of tough on things, and it runs fine. Everything...
Login or Create an Account to see details.
Loyalty, Product, Value
There is a market available for morphine PCA. It has generally an 18-month or longer expiration...
Login or Create an Account to see details.
Relationship, Operations, Value
I am highly satisfied with receiving my money’s worth, especially with the remediation and getting...
Login or Create an Account to see details.
Relationship, Product
I would like to see BD work on accomplishing some things with automation without so many clicks. A...
Login or Create an Account to see details.
Relationship
There is always an opportunity to continue to better meet the needs of end users. We have seen...
Login or Create an Account to see details.
Product
In general, I’m satisfied with the quality of the hardware and software in terms of achieving the...
Login or Create an Account to see details.
Operations
With recent upgrades, the training has involved a train-the-trainer method. There have been...
Login or Create an Account to see details.
Relationship
We are pleased with the level of support, education, and outreach from BD.
Login or Create an Account to see details.
Relationship, Operations, Product
The process to remediate the Alaris pumps was rocky. We weren’t charged for the pumps or for the...
Login or Create an Account to see details.
Relationship
BD is very responsive, and they try to help us. They seem to take concerns seriously.
Login or Create an Account to see details.
Loyalty
We are looking at replacing the Alaris pumps because they are at their end-of-life expectancy, and...
Login or Create an Account to see details.
Relationship
BD puts their efforts into interoperability, and their support is great.
Login or Create an Account to see details.
Product
The Alaris pump lacks a lot of functionalities that we find in pretty much every other device on the...
Login or Create an Account to see details.
Product
The only negative thing right now with the Alaris pumps is the fact that we can’t use them with the...
Login or Create an Account to see details.
Loyalty, Value
BD has gone to a newer platform for their reporting, and we chose not to go that way because of the...
Login or Create an Account to see details.
Product
A huge dissatisfier for our staff in the new software is that BD made the end of an infusion a high...
Login or Create an Account to see details.
Operations
Our recent implementation with the Alaris pumps definitely had some hiccups. We were ready to go,...
Login or Create an Account to see details.
Loyalty
Overall, the Alaris pumps are good. For the most part, the pumps meet our needs, and they are pretty...
Login or Create an Account to see details.
Product
The Alaris pumps are very easy to use and navigate. If we pull data, it is very easy to navigate the...
Login or Create an Account to see details.
Relationship
BD’s customer support people aren't always easy to get ahold of. We don’t always get responses in a...
Login or Create an Account to see details.
Loyalty, Product
We would like to be able to integrate the Alaris PCA pumps with our EMR. Also, the pumps don't have...
Login or Create an Account to see details.
Product
I like the modularity of the Alaris pumps. We can have one PCA unit and then add multiple modules....
Login or Create an Account to see details.
Loyalty
We have been comparing IV pumps, and I believe we will likely stick with our current pumps, which...
Login or Create an Account to see details.
Product
I wish there were room for improvement in integration with the Alaris. There is a margin for error...
Login or Create an Account to see details.
Product
One of our frustrations with the Alaris is that lots of times, we will have the IV and the AC right...
Login or Create an Account to see details.
Product
We changed the total amount of fluid to go in the Alaris pump so that we can stop a line from going...
Login or Create an Account to see details.
Loyalty, Product
The Alaris is pretty easy to use. We appreciate that the Alaris is compatible with the PCA pumps in...
Login or Create an Account to see details.
Product
The Alaris pump design has been the same for many years. So, really the end-user experience of the...
Login or Create an Account to see details.
Product
We would like to be able to use interoperability to program the Alaris PCA and syringe pumps because...
Login or Create an Account to see details.
Loyalty, Product
Overall, the Alaris pumps do what they are supposed to. We would like BD to continue to integrate,...
Login or Create an Account to see details.
Relationship
Everyone at BD has been helpful and quick to respond. They are willing to take time to get on a call...
Login or Create an Account to see details.
Product
The Alaris pumps are gravity pumps and are complex to set up. The nursing department has to be...
Login or Create an Account to see details.
Culture, Value
The vendor charges for every little thing. I feel like every little piece and thing that we want is...
Login or Create an Account to see details.
Operations
The initial training that we did went well. I really didn't hear too much in the way of issues that...
Login or Create an Account to see details.
Culture, Relationship
If there is a recall or issues or whatever, that is all definitely communicated in a timely fashion...
Login or Create an Account to see details.
Product
The program that we use to edit the software is pretty straightforward and robust, and I think that...
Login or Create an Account to see details.
Loyalty, Product
The vendor has road maps that they are hoping to bring some of the out-of-scope things for interop...
Login or Create an Account to see details.
Loyalty, Product
I would buy this product again because I have been fairly happy with the product. I know that when...
Login or Create an Account to see details.
Operations, Product
For the first several years with the Alaris pump, we were just doing manual programming. Then, we...
Login or Create an Account to see details.
Loyalty
We have met with BD multiple times and understand what needs to be done, but we are going through an...
Login or Create an Account to see details.
Product
One of the biggest challenges with BD is we were struggling with getting our pump data back to us....
Login or Create an Account to see details.
Product
We want flexibility in the Alaris library to make decisions on what are best practices. I understand...
Login or Create an Account to see details.
Operations
We have had a go-live where we rolled out the Alaris pumps while I have been working here, and BD’s...
Login or Create an Account to see details.
Operations
For the training that I have sought out from BD, I have found them pretty valuable. Maybe there is a...
Login or Create an Account to see details.
Relationship
I always enjoy working with the BD people I work with and talk to. I find them to be very engaged...
Login or Create an Account to see details.
Product
We had a significant number of recalls on the Alaris products in the past, and BD has improved on...
Login or Create an Account to see details.
Value
Alaris' different remediation projects have gotten to be tiresome. All of their previous...
Login or Create an Account to see details.
Product
There is still no touch screen. The Alaris pumps still have a lot of the same limitations that they...
Login or Create an Account to see details.
Loyalty
It has been frustrating to work with the Alaris pump. I wish there were another pump vendor that we...
Login or Create an Account to see details.
Operations
I don't know whether this is on our side in terms of how our corporate team does things, but access...
Login or Create an Account to see details.
Product
Sometimes utilizing the smart pump programming feature in the Alaris is a bit clunky with our EMR....
Login or Create an Account to see details.
Loyalty
We considered moving away from the Alaris because of an FDA mandate, but we ended up staying with BD....
Login or Create an Account to see details.
Loyalty
We decided to continue using the Alaris for our large-volume pumps. The largest driver for why we...
Login or Create an Account to see details.
Loyalty, Product
BD put a hold on the conversion to the new pumps. For the longest time, there were no updates as to...
Login or Create an Account to see details.
Operations
There have been quite a few issues with the overall quality of the Alaris pump. I am just beyond...
Login or Create an Account to see details.
Relationship
BD has had some recalls recently, but they do a good job of letting us know when there are problems...
Login or Create an Account to see details.
Loyalty, Value
We are seriously considering moving away from the Alaris pumps right now, but not because of the...
Login or Create an Account to see details.
Loyalty, Product
Some parts of our organization want to keep the Alaris pumps. One of the nice things about them is...
Login or Create an Account to see details.
Loyalty, Product
We are working with BD on pump integration, and that project seems to be going really well. I have...
Login or Create an Account to see details.
Value
BD seems to want to charge for extra things like software support and different pieces of data that...
Login or Create an Account to see details.
Loyalty
BD supported us when we had to move pumps from one site to another, and they helped make sure the...
Login or Create an Account to see details.
Loyalty
There have been issues with BD’s recall of the Alaris pumps, and part of their mitigation is over...
Login or Create an Account to see details.
Product
There is a lot of stuff we would like to see pushed out to us by BD versus running our own reports...
Login or Create an Account to see details.
Loyalty
Our Alaris upgrade has been paused. I actually have not seen any plans from BD about restarting the...
Login or Create an Account to see details.
Loyalty, Product
We paused our interoperability because it wasn't functioning well enough. Interoperability is one...
Login or Create an Account to see details.
Product
I have only used two vendors. The pumps that we were on previously weren't as user friendly as the...
Login or Create an Account to see details.
Relationship, Product
Our Alaris pumps have never broken. There are some gaps in the drug software. With some of its...
Login or Create an Account to see details.
Relationship, Operations
I worked with a BD pharmacy consultant, and they were really good.
Login or Create an Account to see details.
Product
There are some little things in the Alaris pump that are difficult. It only can program in certain...
Login or Create an Account to see details.
Product
We have had errors in the Alaris pumps because there is very specific programming on the nurses'...
Login or Create an Account to see details.
Relationship, Product
I don't have any issues with the Alaris, but on the other hand, I don't completely know all the...
Login or Create an Account to see details.
Culture, Relationship, Operations
BD said when some things would be ready to go, and the time that those things were actually ready to...
Login or Create an Account to see details.
Product
One thing I hear from nurses is that the Alaris pump is really bulky and big, and that is something...
Login or Create an Account to see details.
Product
The reporting capabilities of the Alaris pumps are excellent because they are very customizable. I...
Login or Create an Account to see details.
Product
The only thing I would say that is challenging with the Alaris pumps is that some of the reports are...
Login or Create an Account to see details.
Relationship
I'm very happy with the Alaris pumps. BD's support is very good. I have a data consultant I can...
Login or Create an Account to see details.
Product
I cannot stand that we have to have different levels in the pump. If we are using a single tube, we...
Login or Create an Account to see details.
Product
I like the drug library capability in the Alaris. It allows us to add extra guardrail safety...
Login or Create an Account to see details.
Relationship, Product, Value
The data analytics in the Alaris pumps are really good, but we have had some access problems this...
Login or Create an Account to see details.
Product
The usability of the pumps is really good. The accuracy, overall, is good. The ability to do the...
Login or Create an Account to see details.
Product
From the clinical perspective, we would like to see three things. Right now, if we are programming a...
Login or Create an Account to see details.
Relationship
BD's response to the FDA recall has not been as timely as it could have been, even though they said...
Login or Create an Account to see details.
Operations
BD has had a number of recalls with plastic and the cleaners we use. BD's implementation and the...
Login or Create an Account to see details.
Culture, Relationship
BD customer support does well when we bring up issues and concerns. The problems are more with the...
Login or Create an Account to see details.
Loyalty, Product
With the way the secondary line connects above the Alaris pump, if a nurse doesn’t unclamp the...
Login or Create an Account to see details.
Product
The Alaris pump is a peristaltic pump, so it is more affected by head height. If I hang a bag at the...
Login or Create an Account to see details.
Loyalty, Relationship, Product
BD had some FDA actions that really halted their ability to innovate for several years, and from...
Login or Create an Account to see details.
Operations
The vendor has some pretty good videos for training.
Login or Create an Account to see details.
Product
In terms of driving outcomes, having this product is definitely better than not having anything. The...
Login or Create an Account to see details.
Relationship
When we were doing the pump remediation with the Alaris pumps, we were supposed to get those pumps...
Login or Create an Account to see details.
Operations
BD has this smart pump that we could integrate, but BD doesn't teach integration. When we have...
Login or Create an Account to see details.
Operations, Product
The Alaris is not very intuitive because of the way it is programmed. Somebody couldn't just go up...
Login or Create an Account to see details.
Relationship
We can get in touch with BD, and for basic problems, their service is fine. However, when we are...
Login or Create an Account to see details.
Product
I have worked with the Alaris pumps for the whole time we have had them, and I do not feel that they...
Login or Create an Account to see details.
Relationship, Operations
BD only gives provider guidance if they are forced to by the FDA.
Login or Create an Account to see details.
Relationship, Product
BD does integrate, but it seems like they got integration and then haven't been interested in doing...
Login or Create an Account to see details.
Relationship, Product
BD has zero solutions for situations like MRIs, and that doesn't meet our needs at all. The fact...
Login or Create an Account to see details.
Relationship, Operations
We are currently working through a process of upgrading with BD. I have gone through many upgrades...
Login or Create an Account to see details.
Relationship, Product
The Alaris pump is so big that it is like carrying around a bag of bricks. BD is so committed to the...
Login or Create an Account to see details.
Product, Value
We suffered through using the Alaris pumps before the recall, and we were having weekly free flows...
Login or Create an Account to see details.
Product
I like the interoperability between the EHR and the pump programming, the ability to standardize...
Login or Create an Account to see details.
Culture
BD promised to make PCAs interoperable a long time ago, but then they got stopped by the FDA for...
Login or Create an Account to see details.
Operations
BD did a good job of keeping their promise to help with the onboarding process. We touched base with...
Login or Create an Account to see details.
Value
Because we had some old credits, BD didn’t charge us for something they easily could have charged us...
Login or Create an Account to see details.
Relationship
BD's customer service is so good that people don’t switch away from the vendor. The vendor does a...
Login or Create an Account to see details.
Operations
When we were upgrading the whole fleet, we thought it was going to be kind of a mess, but BD...
Login or Create an Account to see details.
Relationship
BD’s service is really good. Anytime they have a big update or anything in the pumps that they think...
Login or Create an Account to see details.
Product
We don't have interoperability, but I don't think that is the Alaris' fault. That is more our fault...
Login or Create an Account to see details.
Operations, Product
The software really allows us to customize it to our needs. All sites can be very different, so it...
Login or Create an Account to see details.
Product
Some of our issues are hard to put on BD because of the regulation changes and how they have to go...
Login or Create an Account to see details.
Loyalty, Product
Within our organization, we use the Alaris pump's interoperability in many departments. There are a...
Login or Create an Account to see details.
Relationship, Product
The Alaris devices are challenging. Mechanically, some pieces and parts can break in the Alaris...
Login or Create an Account to see details.
Loyalty, Value
I would tell others looking at the Alaris devices that integrating on the informatics side is a fair...
Login or Create an Account to see details.
Loyalty, Relationship
We have been satisfied with the remediation process. BD came to the table and made it financially...
Login or Create an Account to see details.
Relationship, Product
The Alaris pumps work very well and have wireless capabilities. We can send over data sets...
Login or Create an Account to see details.
Product
I like the safety checks that the Guardrails software puts into place for the nurses.
Login or Create an Account to see details.
Product
Data set updates are a pain in the Alaris pump. We have to independently check the data-set update,...
Login or Create an Account to see details.
Product, Value
I would not buy the Alaris pumps again because some competitors' pumps have extra capabilities. A...
Login or Create an Account to see details.
Product
There are known programming gaps in the Guardrails software that need to be addressed. A facility...
Login or Create an Account to see details.
Product
BD has a knowledge portal. That is where all of our pharmacy directors go to access compliance...
Login or Create an Account to see details.
Loyalty
As far as the use of the pumps for the nurses is concerned, we like the Alaris pumps. We have had...
Login or Create an Account to see details.
Value
Our clinical engineering team spends a lot of money on Alaris parts. Anything door related is so...
Login or Create an Account to see details.
Relationship
Things are actually going pretty well with the Alaris pumps. Within the last few years, BD has...
Login or Create an Account to see details.
Loyalty
We are pretty close to updating our Alaris pumps. The update is going to depend on whether we stick...
Login or Create an Account to see details.
Relationship, Product
Most of the problems that we have had with the Alaris pumps have been addressed by BD. Years ago, we...
Login or Create an Account to see details.
Product
We haven't done any kind of upgrade with the Alaris pumps in a really long time. We haven't...
Login or Create an Account to see details.
Utilization Filters
Preferences