PharmacyKeeper Verification Commentary
Filtered view: All
Subject Expert
Jackson Tate
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
BD’s training is very good. They have done a good job of getting superusers in place, training our...
Login or Create an Account to see details.
Culture, Value
To make it feel more like we receive our money’s worth, BD could allow us to use more than one site....
Login or Create an Account to see details.
Relationship, Product
PharmacyKeeper Verification has met our expectations. The optics have been good, and we have had...
Login or Create an Account to see details.
Relationship
BD’s responses have been a little slower than expected. The last time I had to ask them something, I...
Login or Create an Account to see details.
Operations
If we ask BD for training, they provide it, but they don’t have any set training sessions that we...
Login or Create an Account to see details.
Loyalty
In the next three to five years, I think we will keep certain aspects of PharmacyKeeper...
Login or Create an Account to see details.
Product
The solution requires a lot of maintenance, and it seems like there could be some enhancements to...
Login or Create an Account to see details.
Product
The barcode dictionary for drugs flags issues in the system and documents them as a missed scan or...
Login or Create an Account to see details.
Relationship
BD is great with their customer service. Since we are using the iPads, BD sends us notices not to...
Login or Create an Account to see details.
Product
We haven’t liked some of BD's analytics, but they are trying to improve. I feel like their analytics...
Login or Create an Account to see details.
Relationship
I feel like we have a really good relationship with BD and their customer service people. They are...
Login or Create an Account to see details.
Product
I know some of the features of PharmacyKeeper Verification, but we don’t always know about the...
Login or Create an Account to see details.
Loyalty, Product
We are having a lot of issues with biosimilars scanning, which is coming off of BD’s dictionary, and...
Login or Create an Account to see details.
Relationship, Product
When there are issues, I usually find out internally through my organizational chain. Since we are...
Login or Create an Account to see details.
Loyalty, Product
PharmacyKeeper Verification is a good product. We were able to integrate it as a health system so...
Login or Create an Account to see details.
Value
BD avoids charging for every little thing. I think their cost is pretty minimal in the grand scheme...
Login or Create an Account to see details.
Product
We haven't really changed much about PharmacyKeeper Verification since we started utilizing it. I...
Login or Create an Account to see details.
Product
The biggest drawback with integration, which is not necessarily BD’s fault, is the fact that their...
Login or Create an Account to see details.
Relationship
We have found that the quality of BD’s support has been mixed, depending on who we get. I have had...
Login or Create an Account to see details.
Culture, Value
BD has a model where if we want a certain functionality, we have to pay for it. I don’t want to call...
Login or Create an Account to see details.
Product
PharmacyKeeper Verification is a nice, comprehensive solution. The verification component works; it...
Login or Create an Account to see details.
Value
We need to have PharmacyKeeper Verification, but it is not the driver. It is a requirement. It is...
Login or Create an Account to see details.
Relationship
BD helps us with a lot of stuff in many areas, and they do a really nice job. With the...
Login or Create an Account to see details.
Loyalty
PharmacyKeeper Verification is not part of our long-term plans. Our plans are based more on...
Login or Create an Account to see details.
Operations, Product
We have run into one big issue where, in order to use PharmacyKeeper Verification to do particular...
Login or Create an Account to see details.
Product, Value
PharmacyKeeper Verification helps drive safety. It lets us document things through pictures, like...
Login or Create an Account to see details.
Loyalty, Product
In PharmacyKeeper Verification, the building and formatting for type gets a little wonky. If a user...
Login or Create an Account to see details.
Product, Value
With PharmacyKeeper Verification, there have obviously been incremental software updates and...
Login or Create an Account to see details.
Product
There have been some hiccups along the way with things we have asked BD to implement. For example,...
Login or Create an Account to see details.
Relationship, Product
Overall, PharmacyKeeper Verification is pretty easy to use, but like with anything, we have to use...
Login or Create an Account to see details.
Value
BD charges us for every piece of the module, but I don’t feel like we are being nickel-and-dimed per...
Login or Create an Account to see details.
Relationship, Value
PharmacyKeeper Verification is customizable, and it is not overpriced. BD has been able to modify...
Login or Create an Account to see details.
Product
The system has an alert sound. It would be nice if the alert sound that plays when orders are ready...
Login or Create an Account to see details.
Relationship, Operations
There is a ton of communication from BD about what they are doing and why when they do upgrades....
Login or Create an Account to see details.
Loyalty, Product
It would be nice if PharmacyKeeper Verification were a one-stop shop. The solution is integrated...
Login or Create an Account to see details.
Value
I feel like we have received a very good ROI from the solution. The system isn't making us any...
Login or Create an Account to see details.
Culture, Relationship
Before the BD acquisition, the vendor's support was literally a call away. The vendor is still...
Login or Create an Account to see details.
Product
BD is doing more to integrate with PharmacyKeeper Verification, and their teams have been...
Login or Create an Account to see details.
Relationship
If we have any issues and we reach out to the vendor by email, usually within 10 or 15 minutes, we...
Login or Create an Account to see details.
Loyalty
PharmacyKeeper Verification has other uses than what we use it for, but we mainly use it for a...
Login or Create an Account to see details.
Product
We haven’t integrated PharmacyKeeper Verification into our EHR yet, so it is still kind of a manual...
Login or Create an Account to see details.
Product
I would tell others looking at PharmacyKeeper Verification that if they don’t have an alternate...
Login or Create an Account to see details.
Product
Within the pharmacy, we are happy with the solution. I can't think of any issues that we have had....
Login or Create an Account to see details.
Product
This could be an issue with our systems, but some things in the solution are sometimes slow to come...
Login or Create an Account to see details.
Operations, Product
We had an incident where we had to go back a day or two later to look at how somebody verified...
Login or Create an Account to see details.
Culture, Value
BD does not avoid charging for every little thing. That is sort of the new business model for a lot...
Login or Create an Account to see details.
Relationship, Product
With PharmacyKeeper Verification, it is hard to get someone who can help us when we have trouble. It...
Login or Create an Account to see details.
Product, Value
Other than upgrading software, everything with PharmacyKeeper Verification is pretty easy. The nice...
Login or Create an Account to see details.
Loyalty, Value
We are sunsetting PharmacyKeeper Verification. We are having all kinds of problems with the...
Login or Create an Account to see details.
Operations
We haven't used the training from BD as much as we could because we are so desperately short...
Login or Create an Account to see details.
Loyalty
I like that PharmacyKeeper Verification gives us one place to store all of our clean-room...
Login or Create an Account to see details.
Loyalty, Product
There are other things we would like to look into using PharmacyKeeper Verification for. I believe...
Login or Create an Account to see details.
Operations
In the beginning, BD offered us more training on tips and tricks for the system, but we didn't...
Login or Create an Account to see details.
Loyalty, Product
I would like to be able to do more in PharmacyKeeper Verification. The system is not efficient. It...
Login or Create an Account to see details.
Product
There are certain things that aren't built into the system for integration with pumps. When it comes...
Login or Create an Account to see details.
Product, Value
With PharmacyKeeper Verification, we are able to see what technicians are doing with high-alert...
Login or Create an Account to see details.
Product, Value
PharmacyKeeper Verification is rudimentary, clunky, and time consuming. I don't have buy-in for it...
Login or Create an Account to see details.
Loyalty, Product
We went with BD's solution because their equipment does not take up valuable workspace. The...
Login or Create an Account to see details.
Relationship
If we ever call BD with a problem, they will have good customer service. However, I have called the...
Login or Create an Account to see details.
Product
The reports in PharmacyKeeper Verification aren't great. They are very limited, and we can't build...
Login or Create an Account to see details.
Relationship, Product
The system has a spell checker in the area where we put in instructions for a recipe. However, if we...
Login or Create an Account to see details.
Product
PharmacyKeeper Verification is easy to use, and the vendor delivers what they say they will deliver.
Login or Create an Account to see details.
Product
Returning items to BD is the worst process. If I get a product back, I will scan it, and it will...
Login or Create an Account to see details.
Product
Data is important, and BD's data is not great. I want to know whether my staff members are scanning...
Login or Create an Account to see details.
Relationship
BD has excellent support staff. They are adding new features, such as gravimetric weighing. Our...
Login or Create an Account to see details.
Relationship, Product
PharmacyKeeper Verification is amazing in all its aspects. I love PharmacyKeeper Verification. It is...
Login or Create an Account to see details.
Value
PharmacyKeeper Verification is pretty expensive, but I think we get our money's worth from it. If...
Login or Create an Account to see details.
Relationship
BD responds to us almost immediately. I have never had to escalate a problem to an executive, but I...
Login or Create an Account to see details.
Loyalty
We will be moving away from PharmacyKeeper Verification. We use PharmacyKeeper Verification to...
Login or Create an Account to see details.
Loyalty, Product, Value
I know there are some different workflow systems out there, but I don't see any reason to change...
Login or Create an Account to see details.
Relationship
BD is very responsive. Anytime I have a new product that needs to be added to the system, it is very...
Login or Create an Account to see details.
Operations
BD's go-live process was incredible. They were here on-site for several days and were very attentive...
Login or Create an Account to see details.
Product
PharmacyKeeper Verification's safety piece could be improved. When we talk to the vendor about that,...
Login or Create an Account to see details.
Operations
I wish BD had training. I think that depends on the site. Organizations don't get a lot of support...
Login or Create an Account to see details.
Relationship
I have a close relationship with a higher-up at BD. It is easy for me to resolve my problems because...
Login or Create an Account to see details.
Relationship
BD could be more proactive. I don't know whether that is a company thing or whether someone is...
Login or Create an Account to see details.
Product
PharmacyKeeper Verification's billing interface has been pretty nice. There is a photographic...
Login or Create an Account to see details.
Product
PharmacyKeeper Verification leaves something to be desired in terms of integration. That may...
Login or Create an Account to see details.
Product
Regarding ease of use, the solution is not bad at all. Sometimes PharmacyKeeper Verification is...
Login or Create an Account to see details.
Operations
BD did a pretty good job of training us on the front end of PharmacyKeeper Verification.
Login or Create an Account to see details.
Loyalty, Product
I know some things can float for a while with BD’s support team. PharmacyKeeper Verification is not...
Login or Create an Account to see details.
Product, Value
PharmacyKeeper Verification gives us direct tangible outcomes. We are able to verify with certainty...
Login or Create an Account to see details.
Relationship
When we call to get help with PharmacyKeeper Verification, the person manning the support line at BD...
Login or Create an Account to see details.
Value
Grifols was great at replacing equipment at no charge when general wear and tear happened. Since BD...
Login or Create an Account to see details.
Relationship, Operations
PharmacyKeeper Verification uses Apple products, and BD is great about sending out emails saying...
Login or Create an Account to see details.
Operations
BD was great for coming on-site for the implementation process. They still come on-site sometimes if...
Login or Create an Account to see details.
Product, Value
Once we got our interface built, PharmacyKeeper Verification worked great. The vendor hasn't had...
Login or Create an Account to see details.
Value
BD charges for anything and everything. We argued with them for a long time to get them to do...
Login or Create an Account to see details.
Operations
One thing that we would love to improve in PharmacyKeeper Verification is the fact that when a new...
Login or Create an Account to see details.
Relationship
I feel like BD could reach out to their customers more often and provide information on the system....
Login or Create an Account to see details.
Product
Access to PharmacyKeeper Verification is easy. It is easy to keep track of users, add them, take...
Login or Create an Account to see details.
Operations, Product
BD could do some work with the learning piece of PharmacyKeeper Verification. For example, they...
Login or Create an Account to see details.
Relationship
BD does well anytime we need support. No matter who answers the phone, they usually take care of the...
Login or Create an Account to see details.
Loyalty, Product
We like the IV workflow part of PharmacyKeeper Verification, and the solution is integrated into our...
Login or Create an Account to see details.
Operations
The only training on PharmacyKeeper Verification is the annual training that our staff members have...
Login or Create an Account to see details.
Product
I’m a little on the fence about keeping PharmacyKeeper Verification, although I don't know what else...
Login or Create an Account to see details.
Loyalty, Product
We rely on PharmacyKeeper Verification a lot. The design of PharmacyKeeper Verification is fine, and...
Login or Create an Account to see details.
Product
PharmacyKeeper Verification's ease of use is not bad. But BD built the recipes and had to add the...
Login or Create an Account to see details.
Relationship
BD shines with their customer service for PharmacyKeeper Verification. They actually do a really...
Login or Create an Account to see details.
Operations, Product
PharmacyKeeper Verification upgrades are pretty seamless. BD does upgrades on nights or weekends and...
Login or Create an Account to see details.
​
Preferences