BD Pyxis IV Prep
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Jackson Tate
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KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

BD Pyxis IV Prep is incomplete. Sometimes it is hard to get reports and statistics out of the...

May 2022
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Manager

BD Pyxis IV Prep is pretty much just used for accuracy, and we pay a lot just for the accuracy...

May 2022
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Manager

BD Pyxis IV Prep seems pretty stagnant to me. BD has kind of just left the system out there. I...

May 2022
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Manager

When we were in the process of looking at the different IV preparation products out there, BD did...

Apr 2022
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Manager

When we were implementing this solution, the folks that BD brought in to help us get ready were very...

Apr 2022
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Manager

BD does have decent training materials available. The problem with that is then we are left on our...

Apr 2022
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Manager

If we get ahold of the right people at BD, we can get all of our issues resolved, and everything...

Apr 2022
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Manager

BD doesn’t communicate about software upgrades. They don’t communicate about enhanced functionality....

Apr 2022
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Director

One pain point for us has been around the system's integration. We have had a painful experience...

Mar 2022
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Director

BD has fallen short on several of their promises. The vendor has the right vision with the product,...

Mar 2022
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Director

We have struggled with the vendor's customer support and lack of expertise. The support people lack...

Mar 2022
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Director

I like that the product is one of the few on the market that actually incorporate gravimetric...

Mar 2022
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VP/Other Executive

BD Pyxis IV Prep delivers what is needed and is very easy to work with for end users. Overall, it is...

Mar 2022
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VP/Other Executive

The only downfall is that there are a couple of reports that I wish the system had. There have been...

Mar 2022
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Director

BD has been promoting new features but hasn't installed them yet. That bugs me. BD still has room...

Feb 2022
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Director

Because I have been so vocal, I have a lot of available communication with BD executives. Last year,...

Feb 2022
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Director

BD started out as a syringe company, and then they bought CareFusion. All of the vendor's support...

Feb 2022
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Director

BD has been good about charges. They don't have many things to charge for.

Feb 2022
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Director

BD provided new, updated training when we went live. The training wasn't in person, but it included...

Feb 2022
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Analyst/Coordinator

Our main issue with BD is the training or lack thereof. BD offers up-front training, but it is...

Feb 2022
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Analyst/Coordinator

We experience a lot of issues with the product. There are a lot of things that don’t work; the...

Feb 2022
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Director

BD Pyxis IV Prep does a good job of capturing data. That is a strength. We can get a lot of...

Feb 2022
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Director

The system has helped us find errors. There are alerts that flag problems. Those are great safety...

Feb 2022
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Director

We have had some issues with the camera freezing under the hood. Things like that hinder our productivity....

Feb 2022
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Director

We did not receive great training in the beginning. We have not heard anything from BD since. We...

Feb 2022
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VP/Other Executive

BD provided all the documentation needed for training, and they were on-site for the training as...

Feb 2022
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VP/Other Executive

For BD Pyxis IV Prep, there is a bit of hand-holding. We have access to the names of people; rather...

Feb 2022
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VP/Other Executive

BD Pyxis IV Prep is a bit challenging because it started in Europe, but we are working our way...

Feb 2022
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Analyst/Coordinator

There is room for improvement with the product functionality. One suggestion is to improve the...

Oct 2021
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Analyst/Coordinator

Sometimes BD’s support does take longer than we anticipate to resolve issues. Sometimes they don’t...

Oct 2021
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Analyst/Coordinator

The vendor’s implementation was good overall. It wasn’t great, but it was good. There could always...

Oct 2021
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Analyst/Coordinator

We have had BD Pyxis IV Prep for a few years now. It works as designed. I like that the product...

Oct 2021
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Analyst/Coordinator

BD has done a good job at keeping promises. They charge for everything, but I think they avoid...

Oct 2021
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Manager

BD has been awesome from the start. They have worked with us really closely to make sure that we...

Oct 2021
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Manager

One of the biggest hurdles that we have had with the system since we have gone live is getting...

Oct 2021
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Manager

BD Pyxis IV Prep would be in the running, but whether we would buy the product again wouldn't be a...

Oct 2021
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Manager

For the last year or so, BD Pyxis IV Prep has been pretty stable. There has been minimal upkeep...

Oct 2021
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Director

We just did an upgrade for our EMR, and BD participated in that upgrade every day by phone to help...

Oct 2021
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Director

I hate the system's knowledge portal reports. That is the one thing that I dislike about the system....

Oct 2021
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Manager

BD Pyxis IV Prep frees up the number of pharmacists that we need in the IV room. That is our...

Oct 2021
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Manager

BD could improve by working with closed-system drug-transfer devices to get the weights down...

Oct 2021
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Manager

Whether I would purchase the solution again depends on the time frame. A few years ago, I absolutely...

Oct 2021
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Manager

The main obstacles with this product are hardware, compatibility, functionality, and overall...

Oct 2021
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Manager

The only on-site training we had was when we initially went live with the product. The training was...

Oct 2021
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Manager

We got an update a while ago that made the product a little bit more intuitive for the end user. But...

Oct 2021
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Manager

The vendor’s proactivity could be improved. The main issue that sticks out is that we would like the...

Oct 2021
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Manager

The outcomes with this product are good because we are able to catch all the errors with barcoding...

Oct 2021
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Manager

Whether I would recommend this product to a peer just depends on what EMR they use and whether there...

Oct 2021
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Manager

The vendor does avoid charging for every little thing, but we have had to fight to make that happen.

Sep 2021
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Manager

The vendor is kind of slow at getting new technology going, but I am very optimistic for the future....

Sep 2021
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Manager

We like the metric nature of the system and the volume metric. The system seems to do a really good...

Sep 2021
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Manager

The reporting in the system is a little bit lacking. We have been fighting to get things to work...

Sep 2021
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Director

We are getting outcomes by using BD Pyxis IV Prep, but there are some gaps in reporting. I need to...

Jul 2021
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Director

When I think of integration, I think of minimizing the number of systems we have to use. BD Pyxis IV...

Jul 2021
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Director

BD Pyxis IV Prep is complex, but for the user, mixing and checking are mostly easy to do in the...

Jul 2021
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Director

The support and executive involvement are pretty good from BD. BD is usually more quickly available...

Jul 2021
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Director

There are a few glitches that BD fixed in the upgrades, but we are waiting for the next upgrade....

Jul 2021
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