Commentary Summary
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User Commentary
Culture, Loyalty
BD Pyxis IV Prep is not part of our long-term plans because BD announced they are getting rid of it...
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Product
BD Pyxis IV Prep doesn't really integrate well. It kind of stands alone. It doesn't feed information...
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Relationship
I would like to see better support for BD Pyxis IV Prep. It was pretty much dropped in, and we just...
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Loyalty, Product
BD Pyxis IV Prep is not very intuitive with how things are named. It was a product that came out of...
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Product
BD Pyxis IV Prep is pretty user friendly in that it uses a fingerprint sign-on. It has our menu. We...
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Relationship, Operations
We do see notices proactively from BD that there are upgrades taking place. They have a team of...
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Relationship
BD’s support people handle our issues well. If we call in, they try to fix our issue while we are on...
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Operations
For any training, we have to go to the vendor's website ourselves and find what we want to learn about....
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Loyalty
The product is not integrated with the tasks or what we are doing with the PharmacyKeeper product....
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Loyalty, Product, Value
I have recommended BD Pyxis IV Prep to hundreds of pharmacy directors and now will no longer...
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Operations
For the initial training, I would score the vendor well, and for ongoing training, I would score...
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Culture, Loyalty
The system was originally called BD Cato, and it was a software system out of Austria. At different...
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Loyalty, Relationship
We don't know what our future plans are yet, but BD is discontinuing support of this software at the...
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Product
The thing that really disappointed me is the retrievable records in relation to having them be fully...
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Loyalty, Product
We like the remote verification, and we like the safety features. We feel like our products are more...
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Loyalty, Product
BD Pyxis IV Prep does not have robust reporting capabilities. Often the data is present, but it is...
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Culture, Loyalty
As a business, BD was intent on gaining new customers, and they often provided the impression that...
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Culture, Loyalty
BD stopped sales for BD Pyxis IV Prep because they acquired MedKeeper, and that new product will now...
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Loyalty
I don't think BD Pyxis IV Prep has gravimetric verification yet. That is coming with their...
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