BD Pyxis IV Prep Comments

 
 View Product Scores

Featured  Report

IV Compounding 2019: New Options Garner Consideration, But Traditional Solutions Still Outperform
IV Compounding 2019:
New Options Garner Consideration, But Traditional Solutions Still Outperform
March 2019
View Report
View Related

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 1/18/2021 10:50:52 AM and Model.EvProductId = 70087

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Want to see full details?

User Commentary

Sort by

Director

Functionality and Upgrades

BD Pyxis IV Prep was priced competitively for what we have gotten. It has delivered more features...

Jan 2021
 Helpful

 or  to see details.

Director

Functionality and Upgrades

BD Pyxis IV Prep is a little more cumbersome than what BD led us to believe that it would be. There...

Jan 2021
 Helpful

 or  to see details.

Director

Service and Support

The vendor has spent a lot of time with us for training. We haven't had a lot of need for ongoing...

Jan 2021
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I would like to see some upgrades in the system to make it more user friendly. The formulas and the...

Jan 2021
 Helpful

 or  to see details.

Director

Technology

The terminology that is used in BD Pyxis IV Prep is not consistent with the language that we use in...

Jan 2021
 Helpful

 or  to see details.

Director

Implementation and Training

The initial rollout was such a bad experience. It did not go smoothly at all. We had meetings with...

Jan 2021
 Helpful

 or  to see details.

Director

Future Outlook

The reports are not robust. There are very few reports to help us get the things we are looking for...

Jan 2021
 Helpful

 or  to see details.

Director

Lessons Learned

I highly recommend writing into the contract a direct line for support. The vendor's support has...

Jan 2021
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution works very well; it definitely brings another level of safety to our IV rooms. It fully...

Jan 2021
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We would like to see the system be able to read data matrix barcodes. By law, a lot of the drug...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The system is status quo right now. We are waiting for an upgrade at some of our sites, and once we...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

One of the things that could be improved upon is reports, and I think the vendor knows that. I feel...

Dec 2020
 Helpful

 or  to see details.

Manager

Service and Support

For BD Pyxis IV Prep, we are actually outdated. We are discussing an update coming up soon. We were...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

When we implemented BD’s system, it helped us a lot with our workflow in the sense that we had more...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

One of the things we have asked for for a long time is to have BD’s system read to three decimal...

Dec 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

I would purchase the solution again, but I am intrigued to see what our enterprise vendor does with...

Dec 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The biggest thing is that the system helps us meet the best practices defined by ISMP. We are...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The system is definitely in line with the direction that pharmacy practice is going in and is...

Dec 2020
 Helpful

 or  to see details.

Director

Service and Support

We are going to take upgrades as the vendor sends them to us. We hope they get some feedback because...

Dec 2020
 Helpful

 or  to see details.

Director

Future Outlook

The system can be hard to use, but the vendor is doing upgrades, and that will help our satisfaction...

Dec 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

I am not necessarily a part of the financials, but I feel like BD's charges are fair.

Dec 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

The biggest thing that BD could do to support integration better is to have more flexibility with...

Dec 2020
 Helpful

 or  to see details.

Manager

Relationship

I would definitely say that BD’s executives are pretty heavily involved.

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD Pyxis IV Prep should be an all-inclusive solution. We have separate computers and hardware for...

Dec 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

The biggest thing I would tell providers about BD Pyxis IV Prep is that there will be a lot of...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The benefits of an IV workflow management system is the ability to have a complete audit control...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

From a regulatory-readiness standpoint, folks who were worried about us having complete...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Our numbers are pretty high with gravimetric analysis. We don’t have a lot of exact numbers with the...

Dec 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

We recently switched to another vendor's EMR, and our use of BD Pyxis IV Prep dipped immediately...

Dec 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

We have been pushing our organization to spend more time focusing on what our EMR vendor could offer...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The system's reporting is really poor, especially with our version. The system isn't so much saving...

Dec 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

If I were making the decision again today, I would choose a different product. There have been some...

Dec 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

We like that BD's products all interface. Their big goal is to interface with EMR, the pumps, and...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

In the beginning, BD Pyxis IV Prep was an entirely new way to make an IV. We got some mumbles and...

Dec 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

In our state pharmacy, technicians aren't supposed to be compounding. We told our technicians that...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We do all of the IV preparations that we can do in the system. Some quantities are too small and...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I wouldn't mind some enhancements to the reports. I don't want to say BD needs to improve them, but...

Dec 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

Our overall satisfaction over the next 12 months will depend on whether BD does more with...

Dec 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The only things that BD nickel-and-dimes with are the scale and computer. But they do give options,...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution works pretty well, but there are definitely ongoing challenges with it. We do have an...

Dec 2020
 Helpful

 or  to see details.

Director

Future Outlook

Knowing what I know about the vendor's competitors, I am happy that we are with BD. We think BD is...

Dec 2020
 Helpful

 or  to see details.

Manager

Future Outlook

If we could get an upgrade for this system, I think we would be very happy. However, we have had...

Oct 2020
 Helpful

 or  to see details.

Manager

Relationship

There is no proactive service. BD doesn't come out to do any service on the tools. I would give BD a...

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would not give the system high marks for working as promoted because I have some pediatric...

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The vendor could do a better job with their hardware and cameras. Pediatrics is not very friendly....

Oct 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

Some of the interfaces with the major players in the market seem to not be as smooth as what we...

Oct 2020
 Helpful

 or  to see details.

Manager

Service and Support

I feel like the people that are over the system are underresourced, so getting things done takes...

Oct 2020
 Helpful

 or  to see details.

Manager

Service and Support

BD really needs to improve their support. They have a team of individuals who are highly responsive...

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD has done a number of good things in their updates, but we haven't updated the product in a while....

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD could improve the product by creating a mechanism by which the formulary would be easier to...

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The most overarching theme with BD Pyxis IV Prep is safety. The system catches the majority of...

Oct 2020
 Helpful

 or  to see details.

Manager

Future Outlook

BD Pyxis IV Prep struggles in terms of usability and IT standpoints, and BD's support people aren't...

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

There are a lot of frustrating UI issues that our pharmacists and technicians have to work around on...

Oct 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

I would not buy BD Pyxis IV Prep again. It has been a struggle for us to install. There is a...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would give BD the lowest score on delivering new technology since their new technology is actually...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD Pyxis IV Prep is not hard to use; it just doesn’t fulfill our needs. BD Pyxis IV Prep is not very...

Sep 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

In terms of BD's training and education, I would give them the highest score.

Sep 2020
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

I wouldn't say that the vendor charges us for every little thing. We pay for a software...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

The vendor's implementation services were pretty good. I don't ever give anyone the top score...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The product works as promoted. The reports aren't great, but the application works as the vendor...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

The product works fine for supporting our integration and interoperability goals. We are able to...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

There is a big learning curve for the application, and there are a lot of steps for some things...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The vendor's support could be better. Sometimes the vendor takes longer to get a resolution than we...

Aug 2020
 Helpful

 or  to see details.

Director

Implementation and Training

When we went live, the vendor provided a list of equipment for us to purchase. I purchased that...

Jul 2020
 Helpful

 or  to see details.

Director

Implementation and Training

The vendor's train-the-trainer approach is not my favorite. We get superusers, and then we train...

Jul 2020
 Helpful

 or  to see details.

Director

Service and Support

The product works as promoted but is very complicated. I dislike the fact that the vendor only...

Jul 2020
 Helpful

 or  to see details.

Director

Service and Support

During the go-live, the implementation consultants were on-site for a few days each week, but if we...

Jul 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

The system's integration is not helpful because we have to manage the inventory separately, and that...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We did an internal survey on the system's ease of use. The last version was way worse, but the newer...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The vendor does not deliver new technology that meets our needs. There are certain things that would...

Jul 2020
 Helpful

 or  to see details.

Director

Service and Support

The vendor's support is getting better. At first, when we called them, nobody would answer, or it...

Jul 2020
 Helpful

 or  to see details.

Director

Service and Support

Bigger companies like BD don't usually provide account representatives. During projects, they have...

Jul 2020
 Helpful

 or  to see details.

Director

Service and Support

Most times, executive involvement comes when it is time to either purchase something or sell...

Jul 2020
 Helpful

 or  to see details.

Director

Service and Support

BD takes our feedback and makes positive changes to their system. While the changes don't occur...

Jul 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

BD's original install and their more recent help with our switch from one acute care EMR to another...

Jun 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

I don't think BD provides ongoing training. We are really training ourselves. There are maybe videos...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product does a lot of things very well. It seems to be less user friendly or functional for our...

Jun 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

Once we work out all the bugs, the integration does some really nice things.

Jun 2020
 Helpful

 or  to see details.

Manager

Technology

Some of the hardware, like the camera, is substandard for today's market.

Jun 2020
 Helpful

 or  to see details.

Manager

Future Outlook

I think my satisfaction will go up in a year because the upgrade is going to fix a lot of our issues....

Jun 2020
 Helpful

 or  to see details.

Manager

Service and Support

We have to escalate to get what we really need from the support people. We really have to push hard.

Jun 2020
 Helpful

 or  to see details.

Manager

Relationship

BD's service is fairly proactive. They have a user's group, and they really try to listen to what we...

Jun 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution didn't serve its purpose. When it came to the integration between the EHR and the...

May 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

BD is very generous. We have multiple vendors that are great about not nickel-and-diming, but BD is...

May 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

From a training perspective, I am looking for consistency. There is not always consistency from one...

May 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Where the solution lacks is my directional integration for charge capture or 340B accumulation and...

May 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution is not obviously ready for the prime time compared to other products in a similar...

May 2020
 Helpful

 or  to see details.

Director

Service and Support

Usually, BD’s support system is good, but when it comes to the solution, we have struggled a lot....

May 2020
 Helpful

 or  to see details.

Director

Relationship

On the operational and IT administration side of things, I have had very limited interaction with...

May 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

I would be reluctant to recommend the solution unless the use case were exclusively for high alert...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

BD does some things really well, and other things are challenging just because of their sheer size....

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

BD Pyxis IV Prep is challenged with integration, especially when we look at multiple solutions from...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

If people asked me about BD Pyxis IV Prep, I would tell them to evaluate all the potential vendors...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

We are committed to BD Pyxis IV Prep, so I would like to see my overall satisfaction with the...

May 2020
 Helpful

 or  to see details.

Manager

Relationship

The vendor does not nickel-and-dime. I feel like the vendor is coming out with new versions, and...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product takes a little bit more training than other systems. We are several versions behind on...

May 2020
 Helpful

 or  to see details.

Manager

Service and Support

The vendor is still working out some of the issues they have with support. When we reach out to the...

May 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

There are things that are okay about the system, but our old system did everything a little better...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The system really forces us to use it for our inventory management, and we don’t want that. We made...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Every time end users prepare a dose, they have to tell the system which products they are going to...

Apr 2020
 Helpful

 or  to see details.

Director

Technology

The system is clunky. Since the beginning, we have had issues with the system freezing, slowing...

Apr 2020
 Helpful

 or  to see details.

Director

Implementation and Training

The go-live and implementation were horrible. The folks that came on-site were nice and...

Apr 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Any institution looking at the software has to be committed to making it work and has to commit...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

If we can get an upgrade, then I am hopeful that our satisfaction will improve. But we are still...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have a contract through BD, but I don’t anticipate that we will extend. BD’s system provides good...

Apr 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

When we implemented the system, we only had a few people for a few days. We didn’t have enough...

Apr 2020
 Helpful

 or  to see details.

Manager

Technology

We started to have a lot of issues where we had to manually force things. A product that should have...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The system is difficult to use. Somebody who is new to an IV area can work the system more easily...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We revamped with an upgrade last year, and the new version has much better capabilities than the...

Apr 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The senior leaders come to our pharmacy, and we have metrics that we look at. BD’s system is one of...

Apr 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

We are a completely automated pharmacy. We have an IV robot from another vendor and BD’s product, so...

Apr 2020
 Helpful

 or  to see details.

Manager

Relationship

When the product first came on the market, the vendor said it could create reports. There is pretty...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The last upgrade we had was difficult, but the vendor recognized that and now has a dedicated team...

Mar 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

The vendor has totally revamped their training. It is completely different from what it used to be....

Mar 2020
 Helpful

 or  to see details.

Manager

Technology

Part of our issue with the product is probably not so much about programming as it is about...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

We have an assigned customer support executive who has been very responsive. We were recently on a...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

While we want to use the product as much as we need to, we are looking to move away from compounding...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

The vendor is the best in the market and is working hard to make the product do what it was designed...

Mar 2020
 Helpful

 or  to see details.

Manager

Future Outlook

I am hoping my satisfaction will increase in a year, but it won't be perfect. The vendor has too...

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

BD keeps their promises for the most part. We find the system's gravimetric analysis capabilities to...

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We are definitely seeing improvements. There is no reporting platform for the solution, so it would...

Mar 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We are trying to update to the newest version so that we can resolve some of the issues we are...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

The vendor is fairly good about keeping promises. The feedback that I would give is that once a...

Mar 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

BD doesn't charge for anything unless something is different from the contract. Our contract...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The current product functionality doesn’t 100% meet our needs. When the system is set up and...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

BD is not proactive. They don’t really offer any service unless we call.

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The concept of the product is good. The safety points that the product puts in are good. When the...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I want BD to improve the integration of the software into their platform, and I think BD is working...

Mar 2020
 Helpful

 or  to see details.

Manager

Service and Support

Getting in touch with the vendor after hours is a little tricky. But the product works as...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We saw an executive initially when the person was on-site setting up the system, but we haven't seen...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like the barcode-scanning safety feature. In the past, we just trusted the technician, and the...

Mar 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

If technicians need to mix or use 10–12 vials of something, they have to scan and weigh each...

Mar 2020
 Helpful

 or  to see details.

Manager

Technology

Our IT people had to do a lot of work in the beginning to build the drug database. But we might be...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We would be willing to use someone like BD or their competitor, but we will stick with BD. There are...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD Pyxis IV Prep does get some errors that cause us to have to reboot quite often.

Feb 2020
 Helpful

 or  to see details.

Manager

Technology

We have not been able to get a handheld scanner to add things to the inventory outside of the IV room....

Feb 2020
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​