BD Pyxis IV Prep Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
BD Pyxis IV Prep is pretty user friendly in that it uses a fingerprint sign-on. It has our menu. We...
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Relationship, Operations
We do see notices proactively from BD that there are upgrades taking place. They have a team of...
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Relationship
BD’s support people handle our issues well. If we call in, they try to fix our issue while we are on...
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Operations
For any training, we have to go to the vendor's website ourselves and find what we want to learn about....
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Loyalty
The product is not integrated with the tasks or what we are doing with the PharmacyKeeper product....
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Loyalty, Product, Value
I have recommended BD Pyxis IV Prep to hundreds of pharmacy directors and now will no longer...
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Operations
For the initial training, I would score the vendor well, and for ongoing training, I would score...
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Culture, Loyalty
The system was originally called BD Cato, and it was a software system out of Austria. At different...
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Loyalty, Relationship
We don't know what our future plans are yet, but BD is discontinuing support of this software at the...
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Product
The thing that really disappointed me is the retrievable records in relation to having them be fully...
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Loyalty, Product
We like the remote verification, and we like the safety features. We feel like our products are more...
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Loyalty, Product
BD Pyxis IV Prep does not have robust reporting capabilities. Often the data is present, but it is...
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Culture, Loyalty
As a business, BD was intent on gaining new customers, and they often provided the impression that...
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Culture, Loyalty
BD stopped sales for BD Pyxis IV Prep because they acquired MedKeeper, and that new product will now...
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Loyalty
I don't think BD Pyxis IV Prep has gravimetric verification yet. That is coming with their...
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Loyalty
BD is sunsetting the product. They have stopped supporting it.
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Culture
With BD Pyxis IV Prep, BD bought a program that was supposed to be a full EHR and tried to adapt it...
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Loyalty
BD purchased the product from Europe, and it was meant for a different function, so the logic...
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Relationship
BD is not proactive with the product at all. There is a very different story for another BD product...
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Loyalty, Relationship, Product
Whenever we have an issue, it is tough to figure out whether it is internal, a software issue, or a...
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