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Cambio COSMIC (Global) (Mostly Sweden)
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Everton Santos
VP of International
KLAS VP of International - Everton Santos
 
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User Commentary

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CIO

Relationship

Cambio is very experienced in our region's market, and their product is flexible to meet our needs.

Sep 2023
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(0)
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CIO

Relationship

The support we receive for everything except the speech recognition piece is generally both fast and...

Sep 2023
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CIO

Product

Since there are no descriptions of the use cases that form the basis for the development of...

Sep 2023
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(0)
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CIO

Relationship

The support Cambio can provide is principled and at such a high level that it cannot be used to...

Sep 2023
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(0)
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CIO

Product

Cambio could be more familiar with the operational changes necessary to remove the hours worked in...

Sep 2023
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(0)
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Manager

Loyalty

We plan to keep Cambio COSMIC for an extensive period of time. I'm a little anxious our satisfaction...

Aug 2023
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(0)
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Manager

Product

We have an integration platform we use in Cambio COSMIC so that we can easily integrate the system...

Aug 2023
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(0)
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Manager

Operations

Cambio COSMIC is a complex system, but its usability is getting better. Cambio does not provide a...

Aug 2023
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(0)
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Manager

Relationship

Cambio keeps most promises but absolutely not all of them. Cambio is struggling with the pace of...

Aug 2023
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(0)
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Manager

Value

Cambio's pricing is good for the long haul, but the solution is an expensive system upon delivery....

Aug 2023
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(0)
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CMIO

Product

Interoperability and AI are two areas that could be improved in the system. When it comes to...

Aug 2023
||
(0)
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CMIO

Loyalty, Relationship

Since the vendor got new management, they have become more customer oriented and focused on our...

Aug 2023
||
(0)
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CMIO

Relationship, Product

Cambio needs to actively accelerate their ability to integrate their system with systems from...

Aug 2023
||
(0)
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CMIO

Product

Cambio could improve by providing more structured data for us to share with other health systems and...

Aug 2023
||
(0)
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Director

Product

The product is specific to the Swedish market, and I like the breadth of its functionalities. Cambio...

Aug 2023
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(0)
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Director

Relationship, Product

I would like Cambio to unify their product functionally and technically to improve the performance,...

Aug 2023
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(0)
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VP/Other Executive

Product

The system's main strength is that it is an established system that is adapted to the Swedish market...

Aug 2023
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(0)
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VP/Other Executive

Product

Developing a more intuitive user interface is the greatest opportunity for Cambio to improve the product....

Aug 2023
||
(0)
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VP/Other Executive

Relationship, Product

There are too many errors after upgrades. If Cambio could ensure good quality during and after...

Aug 2023
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(0)
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CMIO

Relationship

One strength of Cambio is that they deliver to almost all of the regions in our country. That means...

Aug 2023
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(0)
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CMIO

Product

The system is a secure, robust, and user-friendly system. I feel that it is a safe tool for...

Aug 2023
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(0)
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CMIO

Relationship, Product

I like that Cambio knows our region's market, legislation, and healthcare system.

Jun 2023
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(0)
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CMIO

Product

I like the product's mobile solutions and new parts for activity management.

Jun 2023
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(0)
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CMIO

Product

Cambio could improve the system in terms of scheduling and resource planning. There are a lot of...

Jun 2023
||
(0)
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CMIO

Product

Cambio could have higher delivery quality. Today, there are often consecutive errors after an...

Jun 2023
||
(0)
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Manager

Product

The product is stable and quite simple. However, there is room for improvement in the quality.

Jun 2023
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(0)
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CMIO

Loyalty, Product

We have had a big focus on having functional interoperability capabilities because of our national...

Mar 2023
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(0)
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CMIO

Operations, Product

We are a little frustrated with Cambio now. We have some quality issues. We were very close to...

Mar 2023
||
(0)
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CMIO

Relationship, Operations

Cambio is struggling a little because they are very focused on delivering an implementation to other...

Mar 2023
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(0)
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CMIO

Product

Some of the new parts of Cambio COSMIC are modern and really good, but some modules are old, and we...

Mar 2023
||
(0)
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CMIO

Relationship

We haven't heard any complaints about Cambio’s support organization. The support people answer the...

Mar 2023
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(0)
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CMIO

Relationship

Cambio is good at helping us with our outcomes. The vendor helps us do new things.

Mar 2023
||
(0)
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CMIO

Relationship

Cambio has appointed a new CEO, and that person has been really good so far.

Mar 2023
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(0)
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CMIO

Relationship, Value

We have an agreement with the vendor’s support and development people, so we get more functions...

Dec 2022
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(0)
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CMIO

Relationship, Product

I like that the product is a comprehensive suite where we can get support for all aspects of the...

Dec 2022
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(0)
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CMIO

Value

The product is comparable to other systems. The cost is lower, but so is the functionality.

Dec 2022
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(0)
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CMIO

Product

The system is adapted to and supports Swedish legislation when it comes to healthcare. We have...

Dec 2022
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(0)
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CMIO

Loyalty, Product

In the future, I would like to see a more process-oriented system. Patients are becoming more and...

Dec 2022
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(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Value

We have seen a decline in how Cambio delivers, and I believe that is a consequence of having more...

Dec 2022
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(0)
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CMIO

Relationship, Product

I would like to see a system that can let us work even better with healthcare in the local...

Dec 2022
||
(0)
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CMIO

Product

The scheduling and planning in the product are still very manual. The vendor could use the power of...

Dec 2022
||
(0)
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Manager

Relationship

We have a strong customer group that mostly has a good collaboration with Cambio regarding...

Nov 2022
||
(0)
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Manager

Relationship, Product

The program shuts down for certain errors to prevent corrupt data, but that is still annoying....

Nov 2022
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(0)
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Manager

Product, Value

The product presents a technical environment that requires quite a few hours of testing to plan and...

Nov 2022
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(0)
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Manager

Relationship, Product

We would love to see many changes for end users. The vendor should make it easier for users to...

Nov 2022
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(0)
 Thank you  Helpful

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Manager

Relationship, Product

Cambio is planning more open-EHR support for their platform, and that is good. It is only through...

Nov 2022
||
(0)
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CIO

Relationship

Cambio needs to improve the overall tech road map and the integrations of Cambio COSMIC with other...

Oct 2022
||
(0)
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