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User Commentary
Relationship
Cambio is very experienced in our region's market, and their product is flexible to meet our needs.
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Relationship
The support we receive for everything except the speech recognition piece is generally both fast and...
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Product
Since there are no descriptions of the use cases that form the basis for the development of...
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Relationship
The support Cambio can provide is principled and at such a high level that it cannot be used to...
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Product
Cambio could be more familiar with the operational changes necessary to remove the hours worked in...
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Loyalty
We plan to keep Cambio COSMIC for an extensive period of time. I'm a little anxious our satisfaction...
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Product
We have an integration platform we use in Cambio COSMIC so that we can easily integrate the system...
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Operations
Cambio COSMIC is a complex system, but its usability is getting better. Cambio does not provide a...
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Relationship
Cambio keeps most promises but absolutely not all of them. Cambio is struggling with the pace of...
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Value
Cambio's pricing is good for the long haul, but the solution is an expensive system upon delivery....
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Product
Interoperability and AI are two areas that could be improved in the system. When it comes to...
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Loyalty, Relationship
Since the vendor got new management, they have become more customer oriented and focused on our...
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Relationship, Product
Cambio needs to actively accelerate their ability to integrate their system with systems from...
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Product
Cambio could improve by providing more structured data for us to share with other health systems and...
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Product
The product is specific to the Swedish market, and I like the breadth of its functionalities. Cambio...
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Relationship, Product
I would like Cambio to unify their product functionally and technically to improve the performance,...
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Product
The system's main strength is that it is an established system that is adapted to the Swedish market...
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Product
Developing a more intuitive user interface is the greatest opportunity for Cambio to improve the product....
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Relationship, Product
There are too many errors after upgrades. If Cambio could ensure good quality during and after...
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Relationship
One strength of Cambio is that they deliver to almost all of the regions in our country. That means...
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Product
The system is a secure, robust, and user-friendly system. I feel that it is a safe tool for...
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Relationship, Product
I like that Cambio knows our region's market, legislation, and healthcare system.
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Product
I like the product's mobile solutions and new parts for activity management.
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Product
Cambio could improve the system in terms of scheduling and resource planning. There are a lot of...
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Product
Cambio could have higher delivery quality. Today, there are often consecutive errors after an...
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Product
The product is stable and quite simple. However, there is room for improvement in the quality.
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Loyalty, Product
We have had a big focus on having functional interoperability capabilities because of our national...
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Operations, Product
We are a little frustrated with Cambio now. We have some quality issues. We were very close to...
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Relationship, Operations
Cambio is struggling a little because they are very focused on delivering an implementation to other...
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Product
Some of the new parts of Cambio COSMIC are modern and really good, but some modules are old, and we...
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Relationship
We haven't heard any complaints about Cambio’s support organization. The support people answer the...
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Relationship
Cambio is good at helping us with our outcomes. The vendor helps us do new things.
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Relationship
Cambio has appointed a new CEO, and that person has been really good so far.
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Relationship, Value
We have an agreement with the vendor’s support and development people, so we get more functions...
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Relationship, Product
I like that the product is a comprehensive suite where we can get support for all aspects of the...
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Value
The product is comparable to other systems. The cost is lower, but so is the functionality.
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Product
The system is adapted to and supports Swedish legislation when it comes to healthcare. We have...
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Loyalty, Product
In the future, I would like to see a more process-oriented system. Patients are becoming more and...
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Relationship, Value
We have seen a decline in how Cambio delivers, and I believe that is a consequence of having more...
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Relationship, Product
I would like to see a system that can let us work even better with healthcare in the local...
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Product
The scheduling and planning in the product are still very manual. The vendor could use the power of...
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Relationship
We have a strong customer group that mostly has a good collaboration with Cambio regarding...
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Relationship, Product
The program shuts down for certain errors to prevent corrupt data, but that is still annoying....
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Product, Value
The product presents a technical environment that requires quite a few hours of testing to plan and...
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Relationship, Product
We would love to see many changes for end users. The vendor should make it easier for users to...
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Relationship, Product
Cambio is planning more open-EHR support for their platform, and that is good. It is only through...
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Relationship
Cambio needs to improve the overall tech road map and the integrations of Cambio COSMIC with other...
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