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Caravan Health Value-Based Care Managed Services Comments
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Subject Expert
Commentary Summary
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User Commentary
CEO/President
Caravan Health's approach is to plan, do, check, and act. There is a consistent evaluation of how...
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CEO/President
The point of an ACO is to improve the total cost and quality of care as well as the patient...
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CEO/President
When an organization first starts working with value-based care services, the focus is all about...
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Manager
We were expecting shared savings from working with Caravan Health, and so far, we have already...
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Manager
I like Caravan Health’s personal touch. Whenever I need anything, it doesn’t matter what it is, I...
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Manager
We have an account manager and a clinical advisor. We also have access to ongoing webinars and...
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Manager
Virtual interactions with Caravan Health are happening regularly. There are objectives we are...
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Manager
Our technology has developed over time. Initially, we didn't have the technology to understand our...
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Analyst/Coordinator
Caravan Health has a lot of resources and hosts webinars that we attend. They did something really...
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Analyst/Coordinator
Caravan Health offers quite a bit of training on risk adjustment.
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Analyst/Coordinator
Caravan Health is doing very well in helping us strategically. We have road map meetings regularly...
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Analyst/Coordinator
Caravan Health's executives were there during the contract negotiations. I have not seen much of...
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CFO
We chose Caravan Health because there were not a lot of choices. The vendor has very little...
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CFO
Caravan Health communicates very well with us. They have regular meetings with our team. Caravan...
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Manager
Caravan Health has a lot of turnover in their support folks. They just keep growing every year. We...
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Manager
Caravan Health provides us with analytic tools so that we can look at claims data. They provide a...
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Manager
The services have a great portal, but it requires us to change our passwords every 30 days. That is...
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Manager
The project that we are doing with Caravan Health is pretty complex. It is almost like it forces us...
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Manager
The main outcome we expect from Caravan Health is helping us make sure that we are providing the...
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Manager
One of the things we look at when we have our committee meetings with Caravan Health is looking at...
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Director
When we are in a program where we are dealing with CMS and finding answers and solutions to local...
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Director
During our very first year, we achieved shared savings, and we are projecting to do even better. We...
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Director
It takes a long time to implement clinical change. The vendor is definitely there and partnered with...
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Director
We expect to achieve shared savings. The goal of joining Caravan Health was to join a larger...
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Director
Recently, the vendor has really focused on technology and their long-term strategy for technology,...
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Physician
Executive involvement is one of Caravan Health's strong points. Executives talked with us in...
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Physician
Our partnership with the vendor has varied over the years with all the staff changes and exponential...
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Physician
We have gotten our money's worth with Caravan Health. We don't just see dollars, but we also see...
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Physician
The project Caravan Health was working on was highly complex. I was intimately involved. We were...
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Analyst/Coordinator
We have frequent meetings with the vendor, and we toss around ideas. One of the best things is that...
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Analyst/Coordinator
The vendor is a great resource. If I ever come up with a question, I can put it out there, and the...
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Nurse
Working with Caravan Health, we were expecting to improve our patient quality. We have definitely...
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Nurse
The vendor has tried to help us during the COVID-19 pandemic. The hard thing is that the vendor is...
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Nurse
The vendor does not exceed my expectations. The vendor does very well, and we really don't have...
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Nurse
The vendor has added different processes to our clinics. The vendor tries to get us to work as a...
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Nurse
Sometimes, I feel a bit overlooked by the vendor because we don't have a large population. It feels...
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Nurse
We have been with the vendor for a while. We consider them our coach. They work on a high complexity...
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Nurse
Whenever there was talk about moving into carrying risk, the vendor was always very open about...
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Nurse
Initially, the vendor was helping us manage our ACO, but in the last few years, we have learned a...
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Nurse
As an ACO, we are given a little more leeway, and we don’t have to report on certain things. There...
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Nurse
The vendor does avoid charging for every little thing. They could honestly make a lot more money...
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Nurse
When people are looking for a vendor company as a whole, there are a lot of different things that...
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Nurse
There is always a wilting apple in every bunch, but the vendor mostly gets things right with...
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Nurse
In general, things have been difficult, especially getting things across. I wish the vendor could...
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Nurse
We are appreciative of the overall services the vendor provides, and we wouldn’t stay with them and...
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Manager
The biggest issue is unless we achieve shared savings, we are not making any money. So the only...
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Manager
Everyone I have ever encountered at Caravan Health has been very personable, friendly, organized,...
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Manager
Caravan Health is lacking in expertise. We have gotten to a granular level where we have very...
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Manager
It looks like we might get shared savings one more time, and that would get us to a neutral...
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Manager
It seems like Caravan Health was looking out for their interests more than for their customers'...
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Manager
I don’t know that Caravan Health is responsible for internal issues, but at the same time, maybe...
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Manager
From the executive standpoint, we have gotten to meet a lot of Caravan Health's leadership members;...
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Manager
For the past several years, we have been extracting inaccurate data, but no one has been able to...
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Manager
The training is all web based now. Caravan Health provides quarterly trainings and hosts weekly calls....
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Manager
We would purchase Caravan Health's services again. They worked fine, but the services were pricey....
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Manager
Caravan Health provides a good IT platform for data. The executives were frequently here, but they...
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Manager
Caravan Health is very high on our priority list as far as our leadership is concerned. Caravan...
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Manager
We love Caravan Health, and they are a huge support to us. Anytime that we have questions that need...
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Manager
I love the staff from Caravan Health. Their people have really stepped up their game. I am lucky...
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Analyst/Coordinator
The project that the vendor is working on with us is very complex. We were new to things, and we...
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Analyst/Coordinator
We truly used the opportunity with the vendor to get up and going structurally. We restructured the...
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Analyst/Coordinator
We are new to the industry, so it is hard to rate the strategic ability. We feel like the vendor may...
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Analyst/Coordinator
Caravan Health provides us with some consultants and connects us with other consultants as needed. I...
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Analyst/Coordinator
We recently ran into an issue with the vendor where we felt like they were nickel-and-diming us.
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Analyst/Coordinator
The vendor is always very organized. They always provide us with agendas and give us feedback when...
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Analyst/Coordinator
The vendor's strategic ability has gotten better, but we didn't see eye to eye with them in the...
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Manager
Caravan Health seems to be lacking in coding knowledge, especially with different regions having...
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Manager
Caravan Health is extremely helpful the majority of the time. The availability of their consultants...
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Manager
Caravan Health seems to have a big turnover rate. We get used to working with someone, and we are...
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Nurse
We have had different webinar calls with Caravan Health about COVID-19. The vendor has reached out...
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Nurse
I am definitely impressed with the vendor's education. There are so many videos and courses that we...
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Nurse
Caravan Health actually runs reports for us and shows us different types of patients that we might...
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Nurse
There is one staff member in particular who is very impressive. I have gotten a lot of help from...
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