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Caravan Health Value-Based Care Managed Services
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ACO Enablement Services 2021: Enabling Risk and Delivering Outcomes
ACO Enablement Services 2021:
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April 2021
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User Commentary

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Physician

I like that Caravan Health keeps us current. The product is up to date with regulatory requirements.

Oct 2021
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Physician

Caravan Health could be a bit more proactive with changes and suggestions, specifically in helping...

Oct 2021
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CEO/President

Caravan Health's approach is to plan, do, check, and act. There is a consistent evaluation of how...

May 2021
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CEO/President

The point of an ACO is to improve the total cost and quality of care as well as the patient...

May 2021
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CEO/President

When an organization first starts working with value-based care services, the focus is all about...

May 2021
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Manager

We were expecting shared savings from working with Caravan Health, and so far, we have already...

Apr 2021
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Manager

I like Caravan Health’s personal touch. Whenever I need anything, it doesn’t matter what it is, I...

Apr 2021
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Manager

We have an account manager and a clinical advisor. We also have access to ongoing webinars and...

Apr 2021
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Manager

Virtual interactions with Caravan Health are happening regularly. There are objectives we are...

Apr 2021
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Manager

Our technology has developed over time. Initially, we didn't have the technology to understand our...

Apr 2021
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Analyst/Coordinator

Caravan Health has a lot of resources and hosts webinars that we attend. They did something really...

Apr 2021
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Analyst/Coordinator

Caravan Health offers quite a bit of training on risk adjustment.

Apr 2021
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Analyst/Coordinator

Caravan Health is doing very well in helping us strategically. We have road map meetings regularly...

Apr 2021
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Analyst/Coordinator

Caravan Health's executives were there during the contract negotiations. I have not seen much of...

Apr 2021
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(0)
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CFO

We chose Caravan Health because there were not a lot of choices. The vendor has very little...

Mar 2021
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CFO

Caravan Health communicates very well with us. They have regular meetings with our team. Caravan...

Mar 2021
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Manager

Caravan Health has a lot of turnover in their support folks. They just keep growing every year. We...

Feb 2021
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Manager

Caravan Health provides us with analytic tools so that we can look at claims data. They provide a...

Feb 2021
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Manager

The services have a great portal, but it requires us to change our passwords every 30 days. That is...

Feb 2021
||
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Manager

The project that we are doing with Caravan Health is pretty complex. It is almost like it forces us...

Feb 2021
||
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Manager

The main outcome we expect from Caravan Health is helping us make sure that we are providing the...

Feb 2021
||
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Manager

One of the things we look at when we have our committee meetings with Caravan Health is looking at...

Feb 2021
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Director

When we are in a program where we are dealing with CMS and finding answers and solutions to local...

Feb 2021
||
(0)
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Director

During our very first year, we achieved shared savings, and we are projecting to do even better. We...

Feb 2021
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Director

It takes a long time to implement clinical change. The vendor is definitely there and partnered with...

Feb 2021
||
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Director

We expect to achieve shared savings. The goal of joining Caravan Health was to join a larger...

Feb 2021
||
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Director

Recently, the vendor has really focused on technology and their long-term strategy for technology,...

Feb 2021
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Physician

Executive involvement is one of Caravan Health's strong points. Executives talked with us in...

Feb 2021
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Physician

Our partnership with the vendor has varied over the years with all the staff changes and exponential...

Feb 2021
||
(0)
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Physician

We have gotten our money's worth with Caravan Health. We don't just see dollars, but we also see...

Feb 2021
||
(0)
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Physician

The project Caravan Health was working on was highly complex. I was intimately involved. We were...

Feb 2021
||
(0)
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Analyst/Coordinator

We have frequent meetings with the vendor, and we toss around ideas. One of the best things is that...

Feb 2021
||
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Analyst/Coordinator

The vendor is a great resource. If I ever come up with a question, I can put it out there, and the...

Feb 2021
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Nurse

Working with Caravan Health, we were expecting to improve our patient quality. We have definitely...

Feb 2021
||
(0)
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Nurse

The vendor has tried to help us during the COVID-19 pandemic. The hard thing is that the vendor is...

Feb 2021
||
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Nurse

The vendor does not exceed my expectations. The vendor does very well, and we really don't have...

Feb 2021
||
(0)
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Nurse

The vendor has added different processes to our clinics. The vendor tries to get us to work as a...

Feb 2021
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Nurse

Sometimes, I feel a bit overlooked by the vendor because we don't have a large population. It feels...

Feb 2021
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Nurse

We have been with the vendor for a while. We consider them our coach. They work on a high complexity...

Jan 2021
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Nurse

Whenever there was talk about moving into carrying risk, the vendor was always very open about...

Jan 2021
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Nurse

Initially, the vendor was helping us manage our ACO, but in the last few years, we have learned a...

Jan 2021
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Nurse

As an ACO, we are given a little more leeway, and we don’t have to report on certain things. There...

Jan 2021
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Nurse

The vendor does avoid charging for every little thing. They could honestly make a lot more money...

Jan 2021
||
(0)
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Nurse

When people are looking for a vendor company as a whole, there are a lot of different things that...

Jan 2021
||
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Nurse

There is always a wilting apple in every bunch, but the vendor mostly gets things right with...

Jan 2021
||
(0)
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Nurse

In general, things have been difficult, especially getting things across. I wish the vendor could...

Jan 2021
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Nurse

We are appreciative of the overall services the vendor provides, and we wouldn’t stay with them and...

Jan 2021
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(0)
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Manager

The biggest issue is unless we achieve shared savings, we are not making any money. So the only...

Jan 2021
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(0)
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Manager

Everyone I have ever encountered at Caravan Health has been very personable, friendly, organized,...

Jan 2021
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(0)
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Manager

Caravan Health is lacking in expertise. We have gotten to a granular level where we have very...

Jan 2021
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(0)
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Manager

It looks like we might get shared savings one more time, and that would get us to a neutral...

Jan 2021
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(0)
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Manager

It seems like Caravan Health was looking out for their interests more than for their customers'...

Jan 2021
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(0)
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Manager

I don’t know that Caravan Health is responsible for internal issues, but at the same time, maybe...

Jan 2021
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(0)
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Manager

From the executive standpoint, we have gotten to meet a lot of Caravan Health's leadership members;...

Jan 2021
||
(0)
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Manager

For the past several years, we have been extracting inaccurate data, but no one has been able to...

Jan 2021
||
(0)
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Manager

The training is all web based now. Caravan Health provides quarterly trainings and hosts weekly calls....

Jan 2021
||
(0)
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Manager

We would purchase Caravan Health's services again. They worked fine, but the services were pricey....

Jan 2021
||
(0)
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Manager

Caravan Health provides a good IT platform for data. The executives were frequently here, but they...

Jan 2021
||
(0)
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Manager

Caravan Health is very high on our priority list as far as our leadership is concerned. Caravan...

Jan 2021
||
(0)
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Manager

We love Caravan Health, and they are a huge support to us. Anytime that we have questions that need...

Jan 2021
||
(0)
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Manager

I love the staff from Caravan Health. Their people have really stepped up their game. I am lucky...

Jan 2021
||
(0)
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Analyst/Coordinator

The project that the vendor is working on with us is very complex. We were new to things, and we...

Jan 2021
||
(0)
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Analyst/Coordinator

We truly used the opportunity with the vendor to get up and going structurally. We restructured the...

Jan 2021
||
(0)
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Analyst/Coordinator

We are new to the industry, so it is hard to rate the strategic ability. We feel like the vendor may...

Jan 2021
||
(0)
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Analyst/Coordinator

Caravan Health provides us with some consultants and connects us with other consultants as needed. I...

Jan 2021
||
(0)
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Analyst/Coordinator

We recently ran into an issue with the vendor where we felt like they were nickel-and-diming us.

Jan 2021
||
(0)
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Analyst/Coordinator

The vendor is always very organized. They always provide us with agendas and give us feedback when...

Jan 2021
||
(0)
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Analyst/Coordinator

The vendor's strategic ability has gotten better, but we didn't see eye to eye with them in the...

Jan 2021
||
(0)
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Manager

Caravan Health seems to be lacking in coding knowledge, especially with different regions having...

Dec 2020
||
(0)
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Manager

Caravan Health is extremely helpful the majority of the time. The availability of their consultants...

Dec 2020
||
(0)
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Manager

Caravan Health seems to have a big turnover rate. We get used to working with someone, and we are...

Dec 2020
||
(0)
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Nurse

We have had different webinar calls with Caravan Health about COVID-19. The vendor has reached out...

Nov 2020
||
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Nurse

I am definitely impressed with the vendor's education. There are so many videos and courses that we...

Nov 2020
||
(0)
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Nurse

Caravan Health actually runs reports for us and shows us different types of patients that we might...

Nov 2020
||
(0)
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Nurse

There is one staff member in particular who is very impressive. I have gotten a lot of help from...

Nov 2020
||
(0)
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