Smart Patient Rooms Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
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User Commentary
Product, Value
By using Smart Patient Rooms, we have been able to spend more time with patients. The system has...
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Loyalty, Relationship
We have a really good relationship with care.ai's internal operations and sales teams, and we are...
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Loyalty
We are moving to Smart Patient Rooms because it allows us to consolidate onto one unified platform...
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Loyalty, Value
care.ai's camera solution has some quirks. It is not quite as stable as I want it to be in terms of...
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Product
Assuming care.ai's stuff comes along, I would buy Smart Patient Rooms again. I still think the...
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Loyalty
When care.ai sold Smart Patient Rooms to us, there was a list of AI features they felt that they...
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Relationship, Product
I really like care.ai. They are very solid. They are a good company. They have every good intention....
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Product
I would like some of care.ai's glitches to be improved; I would like to get to a 99.9% chance of no...
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Product
care.ai's cameras are very reliable but a little glitchy sometimes with sound and video. We have two...
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Value
care.ai does avoid charging for every little thing. They have an expensive solution, but there are...
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Product
With virtual nursing, we put Smart Patient Rooms in with iPads before we put it in with cameras. It...
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Product
There is a part of Smart Patient Rooms that is supposed to show me hourly rounding. It is supposed...
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Product, Value
With Smart Patient Rooms, we have been able to centralize a bunch of services that we weren't able...
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Operations, Product, Value
We were on another product, but now we are using Smart Patient Rooms. We have the cameras hung up in...
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Relationship
We have an amazing partnership with care.ai. They are very responsive and close. I haven't had any...
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Product, Value
Smart Patient Rooms has had an impact on staffing, but more so in terms of emergency staffing than...
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Loyalty
care.ai is incredible. We are expanding with them; every patient room is full with the system. We...
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Relationship, Product
We don’t have any surprises from care.ai. We don't have to rework or redesign processes. Smart...
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Product, Value
Our outcomes are definitely around patient safety. We have had huge increases in patient...
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Product
care.ai is heavily used, especially their teleconferencing piece; it is gold. If we want our loved...
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Relationship, Product
care.ai’s support is a little lacking. We really don't have a lot of ability to troubleshoot. I...
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Relationship
This is kind of like the honeymoon phase, but while we are still trying to roll the solution out,...
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Product
I haven't heard any complaints about Smart Patient Rooms. The only complaint we get is that...
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Product
The nursing folks like the capabilities of Smart Patient Rooms. For example, the nurses like that...
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Product, Value
So far, Care.ai Smart Patient Rooms has worked great. Our people love it. It has to have the right...
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Relationship, Product
There are some features that Care.ai Smart Patient Rooms doesn't have that we would like to see....
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Loyalty
care.ai is relatively new. From a nursing perspective, we received a lot of communication when we...
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Relationship, Product
Just like any company, there are ebbs and flows in the timing of delivery based on priorities, but...
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Relationship
care.ai has recently been acquired by Stryker, so they are addressing support, but care.ai is a...
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Loyalty, Relationship
I want care.ai to improve the manufacturing, shipping, and handling of hardware. The vendor was...
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Relationship
I like that care.ai has a road map and that they are addressing some of their issues. So, a lot of...
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Product, Value
One of the things that we have seen from using Care.ai Smart Patient Rooms is a reduction in adverse...
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Relationship
care.ai objectively has been the best vendor partner that we have ever had here that I have worked...
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