CareCloud EHR/PM - Small Practices Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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CEO/President

Loyalty

Going with CareCloud's system was more of an interim step. We have become more and more vertically...

Nov 2024
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CEO/President

Loyalty, Relationship

The thing I tell other practices is that as long as they are invested, CareCloud will be invested....

Nov 2024
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CEO/President

Relationship

We have had a lot of issues with the vendor's speed. I know that can be difficult with an...

Nov 2024
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CEO/President

Product

The system has a learning curve. There is a hump that we have to go over, and about half of our...

Nov 2024
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CEO/President

Relationship

CareCloud's ticketing system is very good. Sometimes, the vendor can be a little slow at fixing an...

Nov 2024
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CEO/President

Culture, Relationship

We had an issue with the payment system that CareCloud uses, and CareCloud and the vendor for that...

Nov 2024
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CEO/President

Product, Value

Things with CareCloud have been very good. I would give them a solid B grade overall with some...

Nov 2024
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Director

Product

CareCloud's eligibility verification and those technology-driven services would have been helpful,...

Jun 2024
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Director

Loyalty, Product

If I were on the market for an EHR vendor, my number one consideration would be whether all the...

Jun 2024
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Director

Loyalty, Relationship

I wouldn't buy CareCloud's system again because there has been a sharp decline. The biggest selling...

Jun 2024
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Director

Loyalty, Product

I tried CareCloud's revenue cycle, and I was not at all happy with it. It had too much offshore and...

Jun 2024
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CEO/President

Culture, Value

There is a dialogue back and forth with CareCloud, and they are very polite and good. Also, they are...

Jun 2024
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CEO/President

Relationship

Sometimes it is hard to get in touch with some of the people at CareCloud. I have some questions,...

Jun 2024
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CEO/President

Operations, Product

CareCloud's system is pretty comprehensive. I was so busy just trying to keep my head above water...

Jun 2024
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