CareCloud EHR/PM - Small Practices Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Loyalty
Going with CareCloud's system was more of an interim step. We have become more and more vertically...
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Loyalty, Relationship
The thing I tell other practices is that as long as they are invested, CareCloud will be invested....
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Relationship
We have had a lot of issues with the vendor's speed. I know that can be difficult with an...
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Product
The system has a learning curve. There is a hump that we have to go over, and about half of our...
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Relationship
CareCloud's ticketing system is very good. Sometimes, the vendor can be a little slow at fixing an...
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Culture, Relationship
We had an issue with the payment system that CareCloud uses, and CareCloud and the vendor for that...
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Product, Value
Things with CareCloud have been very good. I would give them a solid B grade overall with some...
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Product
CareCloud's eligibility verification and those technology-driven services would have been helpful,...
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Loyalty, Product
If I were on the market for an EHR vendor, my number one consideration would be whether all the...
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Loyalty, Relationship
I wouldn't buy CareCloud's system again because there has been a sharp decline. The biggest selling...
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Loyalty, Product
I tried CareCloud's revenue cycle, and I was not at all happy with it. It had too much offshore and...
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Culture, Value
There is a dialogue back and forth with CareCloud, and they are very polite and good. Also, they are...
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Relationship
Sometimes it is hard to get in touch with some of the people at CareCloud. I have some questions,...
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Operations, Product
CareCloud's system is pretty comprehensive. I was so busy just trying to keep my head above water...
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