CareCloud EHR/PM - Small Practices Commentary
Filtered view: All
Subject Expert
Chris Clune
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
The support team is frequently unable to resolve patient safety issues in a timely manner.
We can always get ahold of someone from CareCloud. We can also always talk to a live person. We may...
We have had some rough times with CareCloud, but they continue to improve. CareCloud hasn't kept all...
CareCloud only charges extra when we add things. CareCloud charges, but they are cool about it....
If CareCloud has something going on, I will get an email about whether it involves things that we...
Overall, I am happy with the system. I can do my billing. I know what the system does and what...
When we implemented the Collective IQ tool, we didn't really get any training on it. I don't know...
All of CareCloud’s training is online, and when we need training, it is easy to get ahold of the...
There is a functionality we would like to see in CareCloud's system. When a patient gets reminder...
CareCloud could give us a little more heads-up when it comes to upgrades. Mostly, the upgrades are...
CareCloud delivers more technology than we care to think about. We ask for very little, but when we...
CareCloud offers us lots of different options. We are an older practice, and we still use paper...
We moved to the solution from a DOS-based system that was much faster. It was harder to train...
CareCloud will work with our preferred vendor for appointment reminders, and the solutions will...
I don't think CareCloud has any proactive service. If we start to struggle with slowness issues or...
I would buy the solution again. When we selected the product, our EHR vendor didn’t offer a practice...
The solution has intake forms, but I feel like, in the end, because efficiency is my number-one...
I feel as though the product does what it is supposed to do. A solution like this must have a...
CareCloud avoids charging for every little thing. They really include a lot. Additionally, I feel...
The solution is part of our long-term plans. The transition to different software is very painful....
Commentary Summary
Comment Type Breakout