Real-Time Prescription Benefit
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Dustin Cragun
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KLAS Research Director - Dustin Cragun
 
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User Commentary

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VP/Other Executive

We are trying to figure out how to make drug pricing more transparent for providers. We want...

Mar 2022
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VP/Other Executive

CenterX is great to work with, and they keep in touch. They produce solid reports for us that show...

Mar 2022
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VP/Other Executive

The product works behind the scenes, so it isn't a front-facing system for most clinicians. Our IT...

Mar 2022
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VP/Other Executive

CenterX offered us a good deal. They have been very easy to work with.

Mar 2022
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VP/Other Executive

CenterX could be a bit more consultative to our IT team. The vendor should have more peer-to-peer...

Mar 2022
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VP/Other Executive

We haven’t needed much support for Real-Time Prescription Benefit. CenterX has been very proactive....

Mar 2022
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Director

We expected people to do prior authorizations electronically and faster in the CenterX system. I...

Dec 2021
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CMIO

The vendor provides real-time data on a specific patient’s cost of medication while they are still...

Dec 2021
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CMIO

My advice is to make sure to walk through the different workflows and consider who is going to use...

Dec 2021
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CMIO

We achieve the outcomes. However, when CenterX lost a third-party feed, the scale of the outcomes...

Dec 2021
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Manager

The system is a tool for providers who are ordering a medication. Providers get information about...

Dec 2021
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Manager

Our prescribers don't understand the product. There is initial training, but the training needs to...

Dec 2021
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Manager

The people we work with are wonderful. A lot of people have been involved. Overall, CenterX is a...

Dec 2021
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Director

Some providers have turned off the system for their population due to a delay in information. They...

Dec 2021
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Director

Our representative is phenomenal and knows the ins and outs of the system. They are always willing...

Dec 2021
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Director

Before we got the product, we had no knowledge of what we were prescribing. We considered a few...

Dec 2021
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Manager

We reviewed other vendors, and we went with CenterX because the system shows medication information...

Dec 2021
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Manager

We had expected outcomes, but the outcomes were more anecdotal than tracked data. We wanted the time...

Nov 2021
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Manager

CenterX is doing an integration of additional medication information with specialty pharmacies. With...

Nov 2021
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Manager

Our implementation wasn't very successful, but I don't know whether that was necessarily a CenterX...

Nov 2021
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Manager

We immediately saw outcomes with CenterX's system. We wanted conversations and information at the...

Nov 2021
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Manager

Educating our providers on the process during the implementation is important. It is important to do...

Nov 2021
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VP/Other Executive

The vendor’s phone support has been good. CenterX has also been very quick to bring in leadership...

Nov 2021
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VP/Other Executive

With CenterX, we wanted to make providers aware of the cost of the medications, particularly the...

Nov 2021
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Director

What I like about the system is the information that is provided to patients and providers. It...

Nov 2021
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Director

Our organization is really focused on increasing the value of care we provide patients. We want it...

Nov 2021
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Director

Where CenterX or anybody in the market could improve is in differentiating between estimates and the...

Nov 2021
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Manager

The day the system went live, we experienced the benefits of it. Our use of the system is still a...

Nov 2021
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Manager

CenterX has had some ideas that they have talked about, and I haven’t seen any come to fruition. I...

Nov 2021
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Manager

It would be nice just to put a dollar amount on the average amount of money saved per patient and...

Nov 2021
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Manager

CenterX filled a need with our coverage gap. Some of their people are former Epic employees, and I...

Nov 2021
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Manager

Using Real-Time Prescription Benefit with Epic's software is really tough in general. We can’t send...

Nov 2021
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Manager

CenterX is providing in real time the information our providers need first on the cost of a...

Nov 2021
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Manager

The outcome we were expecting was to provide information to our providers at the time of...

Nov 2021
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Manager

I would advise others to implement Real-Time Prescription Benefit as quickly as they can because the...

Nov 2021
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Director

We were looking for a bit more flexibility and customization options in the display of data to...

Nov 2021
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Analyst/Coordinator

CenterX definitely has a vision, but the vision is still limited to what Epic can do. Real Time...

Nov 2021
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Analyst/Coordinator

I would like CenterX to have a larger network when it comes to payers. I don’t know how they would...

Nov 2021
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Analyst/Coordinator

Real Time Prescription Benefit allows providers to run real-time benefits on a patient’s payer plan...

Nov 2021
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Analyst/Coordinator

A lot of the real-time prescription benefits trigger based on medications that the provider may be...

Nov 2021
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Analyst/Coordinator

I would advise other organizations looking into CenterX's system to make sure they are clear on...

Nov 2021
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Analyst/Coordinator

One thing that I appreciate about CenterX is that they are a little bit smaller, so they are...

Nov 2021
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CMIO

CenterX's system gives awareness to the providers when they are prescribing and can still interact...

Nov 2021
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CMIO

We needed to do the Electronic Prior Authorization (ePA) and Real Time Prescription Benefit (RTPB)...

Nov 2021
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CMIO

The vendor’s support has been amazing. The support people are very attentive. They engage very well,...

Nov 2021
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CMIO

The reference we got for CenterX was excellent. Because of their attitude and presentation, we felt...

Nov 2021
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Manager

When we were choosing a vendor, CenterX was at the table initially. Their technical capabilities...

Nov 2021
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Manager

CenterX could improve by going to other payers, networks, and PBMs to spread the voice of the...

Nov 2021
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