CenterX Real-Time Prescription Benefit Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
KLAS VP of Revenue Cycle Research - Dustin Cragun
 
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User Commentary

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Analyst/Coordinator

Relationship, Product

CenterX hasn't really added anything new that I can think of. The vendor hasn't really enhanced or...

Oct 2025
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Analyst/Coordinator

Operations

Our implementation of the system was pretty easy. I think the product is meeting our needs so far.

Oct 2025
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CMIO

Value

By using CenterX, we have seen outcomes with our shared savings plans and at-risk contracts with...

Aug 2025
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CMIO

Product

We have been able to have our bots from CenterX create a list of patients who are overdue for...

Aug 2025
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CMIO

Relationship

CenterX tells us when we lose connectivity and aren't hearing from our users. If they see that our...

Aug 2025
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Manager

Product

CenterX Real-Time Prescription Benefit is reliable for the most part. It shows what is supposed to...

May 2025
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Manager

Operations

We haven't really needed training from CenterX, but if we need any training, they give it to us. We...

May 2025
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VP/Other Executive

Loyalty, Value

With CenterX Real-Time Prescription Benefit, the accuracy and the quick turnaround time make it less...

May 2025
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VP/Other Executive

Operations

With CenterX Real-Time Prescription Benefit, a lot of the responsibility for training falls on us....

May 2025
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VP/Other Executive

Product

CenterX Real-Time Prescription Benefit works within our EMR, but there are some things that are not...

May 2025
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VP/Other Executive

Product

CenterX Real-Time Prescription Benefit is extremely easy for the end user. CenterX adapts to the...

May 2025
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VP/Other Executive

Relationship

I have direct contact with CenterX’s development team, and they help me at any time. Despite changes...

May 2025
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Director

Value

We don't pay the licensing stuff for CenterX Real-Time Prescription Benefit, but there is the cost...

Mar 2025
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Director

Operations

When we were going live with CenterX Real-Time Prescription Benefit, CenterX had to do custom...

Mar 2025
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Director

Product

I would tell someone looking into CenterX Real-Time Prescription Benefit to check their payer mix...

Mar 2025
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Director

Loyalty, Value

We did a study looking at CenterX Real-Time Prescription Benefit and showed that it increased...

Mar 2025
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Director

Product

CenterX Real-Time Prescription Benefit integrates with the PBMs for benefits information, and that...

Mar 2025
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Analyst/Coordinator

Relationship

It is pretty easy to get support from CenterX. We can reach out via email, and they are really...

Feb 2025
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