CenterX Real-Time Prescription Benefit Commentary
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Subject Expert
Dustin Cragun
SRU Manager
KLAS SRU Manager - Dustin Cragun
 
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User Commentary

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Director

Relationship, Operations

When we were going live with CenterX, there were some data security things that we wanted to get...

Jan 2024
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Director

Relationship, Product

The vendor has a process for running CenterX Real-Time Prescription Benefits with a potential...

Jan 2024
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Director

Relationship, Product

It would be nice to see the vendor expand their network of electronic connections to include more...

Jan 2024
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Manager

Product

The system does not include enough direct connections to provide consistent end-user satisfaction;...

Nov 2023
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Manager

Relationship, Product

CenterX covers several different PBMs. They don't just tie into one. They pretty much tie into just...

Oct 2023
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Manager

Relationship

I like CenterX’s customer service. Their account representative is really good. They are very...

Oct 2023
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VP/Other Executive

Product

We like having the ability to gather and transmit the data needed for prior authorization or...

Jul 2023
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VP/Other Executive

Loyalty, Product, Value

We have talked with the vendor about being able to filter the responses that come back so that...

Jul 2023
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Manager

Product

A lot of things in the system aren't vendor-specific issues. Instead, they are system issues. A lot...

Jul 2023
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Manager

Product

Right now, the system fires when a prescriber orders a drug, but it would be nice if we could see...

Jul 2023
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Manager

Product

We would like the system to be available in any type of context in our EMR. Right now, it is set to...

Jul 2023
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