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CenterX Real-Time Prescription Benefit Commentary
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Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
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Featured  Report

CenterX Real-Time Prescription Benefits (RTPB): Emerging Technology Spotlight 2022
CenterX Real-Time Prescription Benefits (RTPB):
Emerging Technology Spotlight 2022
January 2022
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Commentary Summary

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Neither
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Negative
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User Commentary

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Manager

Product

The system does not include enough direct connections to provide consistent end-user satisfaction;...

Nov 2023
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Manager

Relationship, Product

CenterX covers several different PBMs. They don't just tie into one. They pretty much tie into just...

Oct 2023
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Manager

Relationship

I like CenterX’s customer service. Their account representative is really good. They are very...

Oct 2023
||
(0)
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VP/Other Executive

Product

We like having the ability to gather and transmit the data needed for prior authorization or...

Jul 2023
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VP/Other Executive

Loyalty, Product, Value

We have talked with the vendor about being able to filter the responses that come back so that...

Jul 2023
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Manager

Product

A lot of things in the system aren't vendor-specific issues. Instead, they are system issues. A lot...

Jul 2023
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Manager

Product

Right now, the system fires when a prescriber orders a drug, but it would be nice if we could see...

Jul 2023
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Manager

Product

We would like the system to be available in any type of context in our EMR. Right now, it is set to...

Jul 2023
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Manager

Product

Things are great with CenterX. The one advantage of the CenterX solution is that it has a rule...

Feb 2023
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Manager

Loyalty, Relationship

The vendor’s customer service is the reason that we elected to go with them. We liked the customer...

Feb 2023
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Manager

Relationship

I would tell CenterX to continue to advocate for their customers. CenterX has done a good job of that....

Feb 2023
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