Real-Time Prescription Benefit
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Subject Expert
Dustin Cragun
Research Director
Commentary Summary
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User Commentary
We are trying to figure out how to make drug pricing more transparent for providers. We want...
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CenterX is great to work with, and they keep in touch. They produce solid reports for us that show...
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The product works behind the scenes, so it isn't a front-facing system for most clinicians. Our IT...
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CenterX offered us a good deal. They have been very easy to work with.
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CenterX could be a bit more consultative to our IT team. The vendor should have more peer-to-peer...
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We haven’t needed much support for Real-Time Prescription Benefit. CenterX has been very proactive....
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We expected people to do prior authorizations electronically and faster in the CenterX system. I...
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The vendor provides real-time data on a specific patient’s cost of medication while they are still...
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My advice is to make sure to walk through the different workflows and consider who is going to use...
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We achieve the outcomes. However, when CenterX lost a third-party feed, the scale of the outcomes...
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The system is a tool for providers who are ordering a medication. Providers get information about...
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Our prescribers don't understand the product. There is initial training, but the training needs to...
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The people we work with are wonderful. A lot of people have been involved. Overall, CenterX is a...
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Some providers have turned off the system for their population due to a delay in information. They...
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Our representative is phenomenal and knows the ins and outs of the system. They are always willing...
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Before we got the product, we had no knowledge of what we were prescribing. We considered a few...
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We reviewed other vendors, and we went with CenterX because the system shows medication information...
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We had expected outcomes, but the outcomes were more anecdotal than tracked data. We wanted the time...
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CenterX is doing an integration of additional medication information with specialty pharmacies. With...
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Our implementation wasn't very successful, but I don't know whether that was necessarily a CenterX...
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We immediately saw outcomes with CenterX's system. We wanted conversations and information at the...
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Educating our providers on the process during the implementation is important. It is important to do...
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The vendor’s phone support has been good. CenterX has also been very quick to bring in leadership...
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With CenterX, we wanted to make providers aware of the cost of the medications, particularly the...
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What I like about the system is the information that is provided to patients and providers. It...
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Our organization is really focused on increasing the value of care we provide patients. We want it...
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Where CenterX or anybody in the market could improve is in differentiating between estimates and the...
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The day the system went live, we experienced the benefits of it. Our use of the system is still a...
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CenterX has had some ideas that they have talked about, and I haven’t seen any come to fruition. I...
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It would be nice just to put a dollar amount on the average amount of money saved per patient and...
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CenterX filled a need with our coverage gap. Some of their people are former Epic employees, and I...
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Using Real-Time Prescription Benefit with Epic's software is really tough in general. We can’t send...
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CenterX is providing in real time the information our providers need first on the cost of a...
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The outcome we were expecting was to provide information to our providers at the time of...
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I would advise others to implement Real-Time Prescription Benefit as quickly as they can because the...
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We were looking for a bit more flexibility and customization options in the display of data to...
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CenterX definitely has a vision, but the vision is still limited to what Epic can do. Real Time...
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I would like CenterX to have a larger network when it comes to payers. I don’t know how they would...
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Real Time Prescription Benefit allows providers to run real-time benefits on a patient’s payer plan...
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A lot of the real-time prescription benefits trigger based on medications that the provider may be...
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I would advise other organizations looking into CenterX's system to make sure they are clear on...
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One thing that I appreciate about CenterX is that they are a little bit smaller, so they are...
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CenterX's system gives awareness to the providers when they are prescribing and can still interact...
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We needed to do the Electronic Prior Authorization (ePA) and Real Time Prescription Benefit (RTPB)...
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The vendor’s support has been amazing. The support people are very attentive. They engage very well,...
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The reference we got for CenterX was excellent. Because of their attitude and presentation, we felt...
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When we were choosing a vendor, CenterX was at the table initially. Their technical capabilities...
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CenterX could improve by going to other payers, networks, and PBMs to spread the voice of the...
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