CenterX Real-Time Prescription Benefit Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Product
I like most of the improvements that CenterX is making. With script standards and insurance, the...
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Relationship, Product
There are a lot of issues with CenterX that are payer related, so things are often not resolved in a...
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Operations
I'd like to see the vendor help guide the training documents more, like how to use CenterX Real-Time...
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Relationship, Product
CenterX hasn't really added anything new that I can think of. The vendor hasn't really enhanced or...
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Operations
Our implementation of the system was pretty easy. I think the product is meeting our needs so far.
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Value
By using CenterX, we have seen outcomes with our shared savings plans and at-risk contracts with...
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Product
We have been able to have our bots from CenterX create a list of patients who are overdue for...
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Relationship
CenterX tells us when we lose connectivity and aren't hearing from our users. If they see that our...
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Product
CenterX Real-Time Prescription Benefit is reliable for the most part. It shows what is supposed to...
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Operations
We haven't really needed training from CenterX, but if we need any training, they give it to us. We...
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Commentary Summary
Comment Type Breakout