Real-Time Prescription Benefit
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Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
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User Commentary

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Manager

Functionality and Upgrades

Things are great with CenterX. The one advantage of the CenterX solution is that it has a rule...

Feb 2023
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Manager

Win/Loss - Why they were selected (by current clients)

The vendor’s customer service is the reason that we elected to go with them. We liked the customer...

Feb 2023
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Manager

Relationship

I would tell CenterX to continue to advocate for their customers. CenterX has done a good job of that....

Feb 2023
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VP/Other Executive

Functionality and Upgrades

The results return very quickly, and they are extremely accurate with real-time prescription...

Sep 2022
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VP/Other Executive

Relationship

Timing is an issue, but eventually, the vendor keeps their promises. Sometimes it takes a lot longer...

Sep 2022
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Director

Functionality and Upgrades

The product has been really good, and it is cheaper than other solutions. It gives the provider the...

Sep 2022
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Director

Functionality and Upgrades

The product doesn't cover our Medicaid population. The vendor said that we should contract with...

Sep 2022
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Director

Functionality and Upgrades

The difficulty we have had with the product has been that it doesn't have the capability of looking...

Sep 2022
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Director

Functionality and Upgrades

The most common issue that we are coming across is with people who have double coverage. The system...

Sep 2022
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Analyst/Coordinator

Interfacing and Integration

Real-Time Prescription Benefit works well. As the data gets better, the information that travels...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

The vendor could continue to improve our ability to connect to various payers and have a more...

Aug 2022
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