CareAware Patient Flow
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Subject Expert
Niel Oscarson
Customer Insights Director
Commentary Summary
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User Commentary
One of the issues that we have within the product is that when we use it for bed placement and bed...
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We experience regular, very weird glitches with the CareAware Capacity Management suite. We will...
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The product seems to be getting worse from week to week. It has weird, quirky issues. Unlike another...
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The product seems to be very similar to our old system. That is nice. CareAware Patient Flow's...
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Some of our people want to move away from the product, but we don't have a specific replacement for...
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We were told that we would be able to integrate the system with our communication system, but that...
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Our implementation of the system affected a lot of people. I understand the process of teaching...
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I would tell my peers who are considering this product to talk to more people and make sure that the...
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The vendor's support is one of their biggest shortcomings. We have a liaison from Cerner. However,...
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Tangible outcomes are one of the product's huge downfalls. We aren't getting any sort of movement...
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Cerner does not avoid nickel-and-diming. Anytime we want to expand or change something, there are...
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Once we get the system set up, there is not really ongoing training.
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Because of the combination of solutions that we have here, we have been able to operationalize some...
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It is important for Cerner to continue developing the CareAware dashboards to give insight into...
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The improvements I would like are not so much with CareAware Patient Flow as with another Cerner...
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Cerner’s support team gets back to us, and their responses are usually very timely. I am very satisfied....
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I like the ability to see what a unit looks like with the product. We can see where the available...
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The application is very clunky. It does the job, but it is not efficient or intuitive. The system...
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CareAware Patient Flow does the job for an organization that is looking to manage patients and their...
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