CareAware Patient Flow Comments

 

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Current Time Inside Cache Tag Helper: 9/27/2020 1:34:55 AM and Model.EvProductId = 73301

Commentary Summary

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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

Things are going well. With COVID-19, a lot more people found the system valuable because we were...

Sep 2020
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Analyst/Coordinator

Other Observations & Comments

Our organization has been talking about moving to a single platform. We could go with a single...

Sep 2020
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Analyst/Coordinator

Service and Support

I don't know whether Cerner has really made promises very often. An offshoot of CareAware Patient...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

We haven't upgraded CareAware Patient Flow in a while. Our last upgrade was frustrating, so I am...

Sep 2020
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Director

Interfacing and Integration

The patient flow tool is pretty good. The solution is a Cerner-based product, and it interfaces...

Dec 2019
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Director

Other Observations & Comments

The system leaves a bit to be desired, but the product has helped us a lot with our patient flow,...

Dec 2019
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Director

Functionality and Upgrades

Cerner is very good at helping us drive tangible outcomes. We have metrics with our implementations,...

Dec 2019
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Manager

Functionality and Upgrades

The system has small bugs that cause problems. I would like a better workflow design. The...

Dec 2019
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Manager

Interfacing and Integration

The vendor supports our integration goals very well, and the system meets our needs. We can pull the...

Dec 2019
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Director

Future Outlook

There are some limitations with the system because we don’t have Cerner’s revenue cycle product. If...

Nov 2019
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Manager

Relationship

The vendor does a good job of delivering new technology that meets our needs. The vendor's...

Oct 2019
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Manager

Service and Support

I do have a contact person, and I know who to reach out to, but the vendor’s support people are not...

Oct 2019
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Manager

Functionality and Upgrades

CareAware Patient Flow has given us transparency among units. The system is intuitive, easy to use,...

Oct 2019
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Manager

Interfacing and Integration

The vendor could improve the system’s compatibility. The system doesn’t talk to Clairvia and vice versa....

Oct 2019
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VP/Other Executive

Functionality and Upgrades

We are using CareAware Patient Flow to manage all of our day-to-day activities, such as...

May 2019
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Manager

Service and Support

CareAware Patient Flow is a great system. It is relatively new. It requires a dedicated internal...

Jan 2019
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Manager

Functionality and Upgrades

The reporting in CareAware Patient Flow is cumbersome and not quite intuitive. It is occasionally...

Jan 2019
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Manager

ROI / Cost (care and feeding)

Things are great with CareAware Patient Flow. It has improved the efficiency of patient movement by...

Jan 2019
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Director

Other Observations & Comments

The greatest challenge to achieving our outcomes is a separate bed board system that also monitors...

Jan 2019
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Director

Functionality and Upgrades

The most meaningful outcome we have achieved is our ability to see our bed situation every single...

Jan 2019
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Director

Functionality and Upgrades

The system has enabled us to achieve our desired outcomes because the supervisors can constantly...

Jan 2019
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Manager

Technology

CareAware Patient Flow seems pretty stable. We have very little downtime. Cerner is doing an upgrade...

Dec 2018
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Manager

Functionality and Upgrades

One of our biggest problems with CareAware Patient Flow has to do with putting beds on hold. We have...

Dec 2018
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Manager

Service and Support

Over the past few years, we haven’t had as much support from Cerner as we would have liked. That has...

Dec 2018
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Manager

Lessons Learned

The biggest bump we have had with the tool has been with the mobile devices on which we use the...

Dec 2018
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CNO

Service and Support

We created our own challenges with CareAware Patient Flow because we are growing and building a new...

Dec 2018
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CNO

Technology

The people here who use CareAware Patient Flow used to need a couple of pagers, a Vocera device, a...

Dec 2018
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CNO

ROI / Cost (care and feeding)

We have done a lot of work on throughput here, and we have had a lot of volume. We still have...

Dec 2018
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Director

Functionality and Upgrades

The benefit of CareAware Patient Flow has to do with room availability. We can see the amount of...

Nov 2018
 Helpful

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Director

ROI / Cost (care and feeding)

I would say that CareAware Patient Flow has given us a lot of data to help us achieve our...

Nov 2018
 Helpful

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Director

Interfacing and Integration

We wanted a solution that could improve our patient flow and patient tracking. If Cerner hadn't had...

Nov 2018
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Director

Functionality and Upgrades

The patient tracking is really good. We have a lot of visibility into when patients are discharged...

Nov 2018
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Director

Other Observations & Comments

We implemented the application ourselves, and it was a little more difficult to get the support we...

Nov 2018
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Director

Functionality and Upgrades

We have definitely got the outcome that we were looking for from the product. Our organization never...

Nov 2018
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Director

Lessons Learned

An organization really has to focus on the data that is coming from CareAware Patient Flow. We put...

Nov 2018
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Manager

Functionality and Upgrades

We want a better definition of our metrics. It is overwhelming to run a report from our system...

Sep 2018
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Manager

Functionality and Upgrades

We want Cerner to improve our maps within CareAware. That is doable, but we don’t have quick links....

Sep 2018
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Manager

Other Observations & Comments

We have RTLS functionality and tracking, but we are waiting on some feedback and follow-up on those....

Sep 2018
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Manager

Implementation and Training

We just started our predictive-disease department, so we are trying to incorporate data in real...

Sep 2018
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Manager

Functionality and Upgrades

We answer all patient calls in our department, and we look at trending response times and call...

Sep 2018
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Manager

Interfacing and Integration

Cerner hasn't really helped us aggregate data from multiple EMRs. We don't get any feedback from...

Sep 2018
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Manager

Other Observations & Comments

Implementing a command center was both our idea and Cerner’s idea, but Cerner gave us suggestions...

Sep 2018
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Manager

Functionality and Upgrades

We do wish Cerner’s system had better reporting, especially for some of the analytics we are doing....

Sep 2018
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Manager

Other Observations & Comments

We are trying to figure out how the command center works, and we don’t know how well our department...

Sep 2018
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Manager

Relationship

Cerner has done a great job of partnering with us and helping with our growth. They give us a bit of...

Sep 2018
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VP/Other Executive

Functionality and Upgrades

We have been able to transform our patient movement processes with CareAware Patient Flow. We have...

May 2018
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VP/Other Executive

Lessons Learned

During the implementation, we did not fully understand how CareAware Patient Flow was tied into the...

May 2018
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Functionality and Upgrades

The bed management and EVS functionalities are well integrated with our Millennium system, but...

Oct 2017
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