Home chevron icon RevenueCycle Financial / HIM chevron icon Locating & Tracking chevron icon Patient Flow

CareAware Patient Flow
Filtered view: All

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Healthcare Operations Command Center Ecosystem 2021: A First Look at the Spectrum of Technology
Healthcare Operations Command Center Ecosystem 2021:
A First Look at the Spectrum of Technology
August 2021
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Service and Support

The application works well. There are hiccups, but we have a good working relationship with the...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The engineer that my team works with is excellent. I have a very good working relationship with that...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

We did a big bang rollout at our organization. We had to pick and choose what we focused on. I...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I can’t think of anything that doesn’t work as we expect it to. We have worked all the product's...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Cerner’s support is terrible. We never get responses to our tickets. We have to escalate things to...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

CareAware Patient Flow is stable and helps with our capacity management, but it could use some...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

One of the issues that we have within the product is that when we use it for bed placement and bed...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We experience regular, very weird glitches with the CareAware Capacity Management suite. We will...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The product seems to be getting worse from week to week. It has weird, quirky issues. Unlike another...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

The product seems to be very similar to our old system. That is nice. CareAware Patient Flow's...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Some of our people want to move away from the product, but we don't have a specific replacement for...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

We were told that we would be able to integrate the system with our communication system, but that...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Our implementation of the system affected a lot of people. I understand the process of teaching...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Lessons Learned

I would tell my peers who are considering this product to talk to more people and make sure that the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The vendor's support is one of their biggest shortcomings. We have a liaison from Cerner. However,...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

Tangible outcomes are one of the product's huge downfalls. We aren't getting any sort of movement...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

ROI / Cost (care and feeding)

Cerner does not avoid nickel-and-diming. Anytime we want to expand or change something, there are...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Other Observations & Comments

Once we get the system set up, there is not really ongoing training.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Functionality and Upgrades

Because of the combination of solutions that we have here, we have been able to operationalize some...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Other Observations & Comments

It is important for Cerner to continue developing the CareAware dashboards to give insight into...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The improvements I would like are not so much with CareAware Patient Flow as with another Cerner...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

Cerner’s support team gets back to us, and their responses are usually very timely. I am very satisfied....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

I like the ability to see what a unit looks like with the product. We can see where the available...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The application is very clunky. It does the job, but it is not efficient or intuitive. The system...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

CareAware Patient Flow does the job for an organization that is looking to manage patients and their...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Operational Command Centers
10 January 19    |   Tanya Egbert
Many healthcare organizations are implementing an old idea in a new way: operational command centers.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​