CareAware Patient Flow
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Niel Oscarson
Customer Insights Director
KLAS Customer Insights Director - Niel Oscarson
 
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Manager

One of the issues that we have within the product is that when we use it for bed placement and bed...

May 2022
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Manager

We experience regular, very weird glitches with the CareAware Capacity Management suite. We will...

May 2022
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Analyst/Coordinator

The product seems to be getting worse from week to week. It has weird, quirky issues. Unlike another...

May 2022
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Analyst/Coordinator

The product seems to be very similar to our old system. That is nice. CareAware Patient Flow's...

May 2022
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Analyst/Coordinator

Some of our people want to move away from the product, but we don't have a specific replacement for...

May 2022
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Analyst/Coordinator

We were told that we would be able to integrate the system with our communication system, but that...

May 2022
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Analyst/Coordinator

Our implementation of the system affected a lot of people. I understand the process of teaching...

May 2022
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Analyst/Coordinator

I would tell my peers who are considering this product to talk to more people and make sure that the...

May 2022
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Analyst/Coordinator

The vendor's support is one of their biggest shortcomings. We have a liaison from Cerner. However,...

May 2022
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Analyst/Coordinator

Tangible outcomes are one of the product's huge downfalls. We aren't getting any sort of movement...

May 2022
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CNO

Cerner does not avoid nickel-and-diming. Anytime we want to expand or change something, there are...

Mar 2022
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CNO

Once we get the system set up, there is not really ongoing training.

Mar 2022
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CNO

Because of the combination of solutions that we have here, we have been able to operationalize some...

Mar 2022
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CNO

It is important for Cerner to continue developing the CareAware dashboards to give insight into...

Mar 2022
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VP/Other Executive

The improvements I would like are not so much with CareAware Patient Flow as with another Cerner...

Feb 2022
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VP/Other Executive

Cerner’s support team gets back to us, and their responses are usually very timely. I am very satisfied....

Feb 2022
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VP/Other Executive

I like the ability to see what a unit looks like with the product. We can see where the available...

Feb 2022
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Analyst/Coordinator

The application is very clunky. It does the job, but it is not efficient or intuitive. The system...

Feb 2022
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Analyst/Coordinator

CareAware Patient Flow does the job for an organization that is looking to manage patients and their...

Feb 2022
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