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Oracle Health Patient Portal Commentary
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Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 
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Commentary Summary

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User Commentary

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VP/Other Executive

Relationship

The support and service that we have seen from the vendor over the past couple of years has really...

Feb 2025
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VP/Other Executive

Product

Oracle Health Patient Portal is not an actual mobile app; it is shown in the app store, but it...

Feb 2025
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VP/Other Executive

Value

Oracle Health doesn’t do anything without charging us, but they don't charge us for the patient...

Feb 2025
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Director

Loyalty

Oracle Health Patient Portal meets our needs. It is not perfect, but it is decent. The portal is...

Jan 2025
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Director

Loyalty, Product

Oracle Health Patient Portal is fine. There are no upgrades. The vendor hasn't really changed the...

Jan 2025
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CIO

Loyalty, Product

We have been talking to Oracle Health about their new portal because we aren't sure what they are...

Dec 2024
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CIO

Product

Oracle Health's portal integrates with our EMR, and there are some benefits to that. Patients can...

Dec 2024
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CIO

Product

Oracle Health needs to bring more feature functionalities forward, like customization and the...

Dec 2024
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CIO

Product

We have a large elderly population, and they struggle with using Oracle Health's patient portal....

Dec 2024
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CIO

Relationship

There isn't really anyone to call at Oracle Health. We just have a generic support number. That can...

Dec 2024
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CIO

Culture, Loyalty, Relationship

My challenge with Oracle Health is that they are developing things and aren't communicating what...

Dec 2024
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Performance
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Oracle Health (Cerner) Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)
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Patient Engagement Ecosystem 2023
13 July 23    |   Adam Cherrington and Dan Czech
Amid the pressures of today’s economic environment, healthcare organizations are investing heavily in patient engagement technology to help reduce costs, alleviate staffing challenges, and consolidate technology in other areas. Both provider and payer organizations seek to understand what patient engagement capabilities vendors offer that can meet their core needs. This study (along with additional deep-dive content that previously was published on KLAS’ website, now available under the "Full Report" download) is an update to KLAS’ 2021 report and shows which vendors report the broadest capability sets, which vendors have made the most progress over the last two years, and how the industry as a whole has matured. For reader ease, links to relevant online content are provided where applicable. Note that the data in this study is based primarily on vendor-reported information, accompanied by a limited amount of KLAS performance data.



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