Cerner Employer Sponsored Healthcare Services
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Joe VanDeGraaff
Research Director
KLAS Research Director - Joe VanDeGraaff
 
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Director

Project Results

I love the Cerner person who is with us part time, but they don't give my employees what they need....

Nov 2022
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Director

Relationship

Things have been a nightmare with Oracle taking over. They don’t communicate. They have packages...

Nov 2022
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Director

Relationship

We have to call on the firm when we have an issue. The firm doesn't check in with us.

Nov 2022
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Director

Relationship

Cerner truly wants to keep us as a client, and they like the relationship. However, our satisfaction...

Nov 2022
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Director

Relationship

Cerner is dropping the ball on this whole transition, and that is affecting us because they don’t...

Nov 2022
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Manager

Relationship

We are happy with Cerner. We have regular meetings with an executive from Cerner, and those meetings...

Nov 2022
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Manager

ROI and Cost

We have a contract; we pay Cerner a set amount, and they provide services. We are not billed every...

Nov 2022
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Director

People and Knowledge

The people that work at Cerner do a great job. Their ability to handle our associates right away is...

Sep 2022
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Director

ROI and Cost

Cerner can't get me good information about our ROI. I assume they are doing well, but I can't tell...

Sep 2022
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Director

Relationship

We have a relationship with the firm, but they don't advocate for our needs. I don't see any...

Sep 2022
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Manager

Project Results

We did not get good data from Cerner, and the data was difficult to get. Things were mismanaged on...

Aug 2022
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Manager

Tools and Methodology

Cerner never moved the needle on anything. The firm came to see patients, but we felt that was their...

Aug 2022
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Manager

Relationship

We are very pleased with our relationship. Cerner is very responsive to our needs and pays...

Jul 2022
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