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Cerner Employer Sponsored Healthcare Services
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Joe VanDeGraaff
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KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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Director

We have been really pleased with the project managers that we have had. They have different titles...

Sep 2021
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Director

During COVID-19, we have had to become more creative with doing virtual challenges. Cerner has been...

Sep 2021
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Director

Our health insurance premiums have decreased substantially, and a major contribution to that has...

Sep 2021
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Director

We always enjoyed Cerner. We used to have wellness conferences back in the old days before COVID-19....

Sep 2021
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Manager

Everything is about patient care. But Cerner also balanced the needs for our company in terms of...

Sep 2021
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Manager

We have a regular call with Cerner executives, and they also come on-site annually for an audit of...

Sep 2021
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Manager

My experience with Cerner is my only experience with a company like this. Quality things are not...

Sep 2021
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Manager

We have an on-site case manager from Cerner who aggressively works our workers' comp claims. Cerner...

Sep 2021
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Manager

With all the ramp up of the COVID-19 pandemic, Cerner worked hand in hand with us to implement some...

Sep 2021
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Director

I hear nothing negative about the firm. We get the information we need. The firm is responsive to...

Sep 2021
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(0)
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Director

The firm doesn’t nickel-and-dime us. In fact, if I have an issue on an invoice that needs to be...

Sep 2021
||
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Director

The quality of the staff members is good because of the convenience for our associates and the...

Sep 2021
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Director

The outcome from the service is the healthcare that we need to take care of our associates. Cerner...

Sep 2021
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Director

We are potentially going to go out for a bid. We don't feel that we are getting a return on our...

Aug 2021
||
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Director

Bringing the pharmacy on board has been one of the best things. It is magnificent. The pharmacy is...

Aug 2021
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Director

Cerner has a lot of turnover, and that was an issue even before COVID-19. When I look at the vendor...

Aug 2021
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Director

When I was checking references, I heard that Cerner did well in certain areas but we were going to...

Aug 2021
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Director

Cerner has access to certain records that we have, but they are constantly asking questions about...

Aug 2021
||
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Director

Cerner wants our employees to make an appointment to see a doctor in the clinic. We have had...

Aug 2021
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Director

Before using Cerner, we heard that they were always going to do things the Cerner way even if they...

Aug 2021
||
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Director

Cerner offered some great services, but it was a significant financial investment. We have a great...

Jul 2021
||
(0)
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Manager

We are in a really good place with Cerner’s services now. We have great staff and great teams. We...

Jul 2021
||
(0)
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Manager

Certain parts of Cerner exceed our expectations. The on-site staff at the health center exceed my...

Jul 2021
||
(0)
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Manager

Our account manager is great. They were very proactive during the pandemic in terms of keeping...

Jul 2021
||
(0)
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Manager

We still struggle with Cerner’s eligibility file. We have issues with bringing it forward. Cerner...

Jul 2021
||
(0)
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Director

We moved our healthcare services to Cerner several years ago. Change is hard. We had some problems...

Jun 2021
||
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Director

Cerner had some telehealth services during COVID-19. They didn't have a formal program, but we did a...

Jun 2021
||
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Director

The only problems we have ever had are with reporting and getting accurate, timely information about...

Jun 2021
||
(0)
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Manager

We partnered with the firm years ago, and the space they have been supporting has doubled in size....

Jun 2021
||
(0)
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Manager

There were a couple of other companies we looked at during the selection process. Based on our...

Jun 2021
||
(0)
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Manager

The only thing that could be a little better is the integration of the EMR. Cerner has their own...

Jun 2021
||
(0)
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Director

Things with Cerner have been going well. They meet my expectations. We have received good value for...

Mar 2021
||
(0)
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Director

With regard to what they do well, Cerner is very flexible. Whatever the issues are, we are great...

Mar 2021
||
(0)
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Manager

The invoicing and billing from Cerner are not smooth. The invoices and bills don't arrive in a...

Mar 2021
||
(0)
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Manager

Cerner's worksite health services are outstanding. Our expectation is that Cerner is able to change...

Mar 2021
||
(0)
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