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Cerner HIT Core Clinical Implementation Leadership
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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Featured  Report

Implementation Leadership 2020: Which Firms Consistently Help Clients Hit the Ground Running?
Implementation Leadership 2020:
Which Firms Consistently Help Clients Hit the Ground Running?
October 2020
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User Commentary

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CNO

Relationship

I can contact Cerner at all hours, and they can address my concerns. They escalate issues if we are...

Sep 2022
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CNO

Tools and Methodology

Cerner's help desk could use some help. I never call unless there is an emergency. I do the online...

Sep 2022
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CNO

ROI and Cost

Cerner charges for every little thing, and that creates a barrier. Whenever we want to add...

Sep 2022
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CNO

People and Knowledge

The staff members that Cerner has provided to us are very knowledgeable

Sep 2022
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CNO

Relationship

I have regular meetings with the high-level executives at Cerner and work directly with their...

Sep 2022
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CNO

Other Observations

We don’t have enough Cerner resources to do the optimization that we want to do to make our medical...

Sep 2022
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CMIO

Relationship

Cerner had trouble managing our care environment and multiple stakeholders. In fairness, the...

Jul 2022
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CMIO

Tools and Methodology

We found the firm's methodology to be a little too rigid for us. The firm had a whole plan laid out...

Jul 2022
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CMIO

Project Results

The firm's standard approach might work for a straightforward implementation. We seemed to be geared...

Jul 2022
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Director

ROI and Cost

Cerner nickel-and-dimes us. Every modification comes with another sales order. If I wanted to add...

May 2022
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Director

Lessons Learned

Cerner’s services met my expectations. The staff has work to do, but if we know the right people at...

May 2022
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VP/Other Executive

Relationship

Cerner has some project managers that are very good and some that are not so good, but they are...

Mar 2022
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VP/Other Executive

Tools and Methodology

I am not pleased with Cerner’s ability to train our new staff because they train to Cerner’s...

Mar 2022
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VP/Other Executive

Tools and Methodology

When we started our project, Cerner handed us the table builds to decide how we wanted them set up...

Mar 2022
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