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Oracle Health Practice Management Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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Commentary Summary

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COO

Product

We use other solutions for things like telehealth because Cerner's in-house solution doesn't work...

May 2025
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COO

Product, Value

Integration is one benefit that we have seen from using multiple Oracle Health solutions.

May 2025
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COO

Loyalty, Product

We had pretty good experiences with Oracle Health Practice Management, and by and large, our...

May 2025
||
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COO

Relationship

The biggest issue that we have with Oracle Health Practice Management is with the offshore support...

May 2025
||
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COO

Operations

There are too few educational items available for Oracle Health Practice Management. The vendor has...

May 2025
||
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Analyst/Coordinator

Operations

There is a lot of collaboration that goes on with Oracle Health for different things. However, in...

Apr 2025
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Analyst/Coordinator

Loyalty, Product

Oracle Health Practice Management is an integrated system. However, we still have to reach out to...

Apr 2025
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Analyst/Coordinator

Culture

Oracle Health tries to sell us things, but a lot of the time, the things they try to sell us don't...

Apr 2025
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Analyst/Coordinator

Product

Oracle Health Practice Management is working well. Nothing about it really stands out to me. Oracle...

Apr 2025
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VP/Other Executive

Operations

I would buy Oracle Health Practice Management again only because at the time the decision was made,...

Feb 2025
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VP/Other Executive

Value

I struggle with Oracle Health in terms of them keeping all their promises. We have seen a...

Feb 2025
||
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VP/Other Executive

Value

It seems like Oracle Health is trending downward. I don't think they have flexible tools and...

Feb 2025
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CIO

Loyalty, Product

We have been struggling with Oracle Health Practice Management. It just has never been good. We have...

Feb 2025
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VP/Other Executive

Relationship

Oracle Health has been a positive support; however, we have a good deal of customization.

Feb 2025
||
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Director

Relationship, Product

Oracle Health does not keep all their promises. We have a lot of quirky billing problems in Oracle...

Jan 2025
||
(0)
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Director

Loyalty, Product

Oracle Health Practice Management encompasses a lot. That is where we do all of our scheduling and...

Jan 2025
||
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Analyst/Coordinator

Relationship

The vendor’s service has gotten better since the last time I talked to KLAS. The vendor's support...

Jan 2025
||
(0)
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Analyst/Coordinator

Product

The product is very flexible, and we can build around the workflow quite easily, but there are...

Jan 2025
||
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Analyst/Coordinator

Culture, Value

To improve my overall satisfaction, I would like to see the vendor offer some things without...

Jan 2025
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CIO

Product

The ambulatory coding is a bit of a nightmare. I don't think Oracle Health put enough automation...

Oct 2024
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CIO

Culture, Product

Across the board, I would like to see a better invoicing methodology. I want to see advancements and...

Oct 2024
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CIO

Operations

When Oracle Health does releases, they could improve the training on the new functionality and best...

Oct 2024
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CIO

Loyalty

Oracle Health is delivering what they started to articulate they were going to deliver last year. We...

Jul 2024
||
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CIO

Culture, Product, Value

There are so many promises out there right now on the priorities we have. Our contracts don't let...

Jul 2024
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CIO

Relationship, Product

We use a third-party managed services vendor for Oracle Health application management services, and...

Jul 2024
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(0)
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CIO

Loyalty, Relationship, Product

Oracle Health has communicated their vision for the future well. In terms of our priorities, the...

Jul 2024
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CIO

Relationship

An executive at Oracle Health left, and it is unclear whether the new executive is going to be an...

Jul 2024
||
(0)
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CIO

Loyalty, Relationship

Balancing the fact Oracle Health is making progress on these road maps, it is still difficult to get...

Jul 2024
||
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