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Cerner has not kept their promises. There was an application that they were coming out with that was...
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One of the features we implemented had been running for a while, and at one point, it just sort of...
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We have had a couple of interface issues when we have gotten new pieces of equipment, but I don’t...
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The vendor has recently changed their support situation. We have to log in and submit a service...
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The vendor sends out some information before they do upgrades, but the first people that we deal...
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My recommendation of this system depends on who I am recommending it to. If an organization has a...
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The system is really expensive, but everything is really expensive these days. I haven’t had...
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The weakest part of Cerner as a whole is their implementation services. Their implementation people...
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The ease of use of the system is one of the good things about the system. By the time a new...
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Cerner isn't going forward with their revenue cycle system. They are moving their whole patient...
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We were supposed to have everything migrated over to the practice management system a couple of...
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Cerner didn't train us on the system's functionality. We usually find things out ourselves. We have...
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Trying to integrate with other solutions, including other Cerner solutions, is hard. We have had...
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We have to design our workflows to get the results we need, but that process isn't always intuitive....
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When we reviewed the market, we didn't end up with anything we wanted from a revenue cycle...
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The practice management system has a lot of positive sides, but we also have quite a few issues with...
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Cerner’s practice management system is built in a way that is opposite to another Cerner system we...
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Cerner is doing a great job at trying to bring more functionality into the system. Oftentimes,...
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We have had the opportunity to discuss things with Cerner associates who have been developing things...
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Cerner is only proactive when we have reviews due to a known issue that another client has. The...
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My satisfaction with Cerner is probably going to go down during their upcoming migration.
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Cerner’s system is above average. I don’t hear a ton of noise about it from our end users. However,...
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Cerner isn’t very good at giving us new technology, and I don't think we received our money's worth...
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Cerner needs to focus on keeping the promises that they keep making to us. They have promised us...
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We don't get a lot of guidance from Cerner. They talk a lot but never see things through to...
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We put this system through the wringer with a high volume. We like the integration between systems....
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There are way more steps to complete a registration in Cerner's system than our clinics would like....
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I would like to see enhancements made to the platform that could accommodate the hospital platform....
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Cerner's system is easier to support than other systems from an IT standpoint. The customizations...
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With the system, we are able to schedule and register patients. It has a decent look and feel from a...
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Things started out with Cerner a lot rougher than they are today. There were some basic things that...
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We are still unable to text patients out of the system. Cerner's salespeople do a good job of...
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Cerner has a system that is supposed to be like an embedded insurance-verification tool, and it...
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I would tell my peers who are looking at the system that it has come a long way in the last few...
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Each rollout of Cerner’s product was better than the previous rollout. By the time we got to the...
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Cerner nickel-and-dimes us to death. I met with one of Cerner’s leaders, and we talked about that...
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The efficiency with registration and scheduling isn't ideal and needs a good amount of work. Cerner...
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When we call Cerner for help, we usually get it. But I don't know what kind of promises Cerner has...
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We are not getting as much training as we would like from Cerner, but that could be because we are...
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Most of our schedulers and everybody else have no problem with the product. They say it is so much...
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The product is missing a native application for patient scheduling. I don't know of anybody on any...
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There is no evidence that these tools are providing value to patients, physicians, and...
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I would love to see more functionality related to surgery scheduling. The process is very manual...
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Cerner needs to start over on their practice management product. There are tons of limitations with...
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Cerner has been pretty responsive in terms of their immediate support. But many times, when we...
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I hope to see more improvements to the time that it takes the vendor to get things done. We have...
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We have had issues with Cerner's support people being able to get to the root cause of our problems....
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We want our staff members to be notified through Cerner's system when a patient accepts their...
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Cerner has something that allows users to launch their ideas. When we log an idea in that system, we...
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Cerner’s CEO seems to have a focus on the core EHR product, which he defines as the EMR, revenue...
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This product has been a solid solution. We have no concerns with the general accounts' receivable...
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We did achieve a good degree of integration with our appointment scheduling system on the front end....
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We have seen more and more nickel-and-diming from Cerner recently, particularly related to CMS'...
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Cerner's system is really just okay. It is not the greatest system. It can be difficult for me to...
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As a basic operator, getting good data from Cerner's reports is really hard. A user has to be an...
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When we went live with the system, Cerner promised that it would be great for everybody. However,...
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Cerner has a vision, but the execution of that vision is a bit painful because it takes forever....
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Cerner implemented something for us, and when we went live, we immediately began to have issues. The...
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The product seriously has no strengths. Cerner took the hospital side of the patient accounting...
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Cerner has announced RevElate, which is supposed to be based on a foundation that is essentially...
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The product is integrated. I guess that is the one thing that I would have to give the solution...
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The product has improved over time. Some of my challenges with the product really have to do with us...
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The basic core functionality of the system is okay. It works alright.
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Some of the challenges we face in the system are with the eligibility checking and electronic...
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There was a presentation about implementing the system, and I was surprised we hadn’t had that all...
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During testing, Cerner is not open to a lot of the workflows that are out there. I believe they...
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The look and feel of the application is good. The ease of use is good. We wish that there were a...
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Cerner has improved in the last year. I hear less grumbling from the physicians than I did last...
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Cerner Practice Management could have more integration options. It is like the solution wasn't...
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With implementations, we have to do a lot of the heavy lifting on our side to make sure that Cerner...
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Cerner really oversells and underdelivers on revenue cycle solutions. We have to do all sorts of...
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Cerner doesn't have the worst help desk that I have ever seen. Their executives claim to want to be...
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Overall, the system is very good for the hospital side. Initially, the system was definitely not an...
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Cerner has changed their implementation process recently, but back when we installed the system, we...
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Cerner has taken extra measures to keep us updated on training and to stay involved with us. We get...
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With my old system, things required fewer steps. We deal with a large volume of ambulatory claims...
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Cerner’s system works better for the acute care side than the ambulatory side. The hospital needs...
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On the patient access side, we have all the tools we need to make the system 100% successful. We...
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We haven’t had any deficits in being able to set up plans, pulling out information, or using the...
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We constantly argue with our doctors about what we think their documentation is. Doctors think they...
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We just don't have good support from an implementation standpoint. Cerner doesn't seem to be that...
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The executive and leadership teams at Cerner talk a good game, and they try. But in terms of what is...
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Cerner does not nickel-and-dime. We work together really well. They refund me when they do bad...
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Cerner Practice Management's functionality is not meeting our needs as much as it used to. That is...
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Cerner does some training and offers some things, but the training isn't as hands on, active, or...
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The system works well and gives us the flexibility to adjust workflows. The system meets our needs....
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Due to turnover and the vendor's resources' lack of experience, the support isn't timely, and...
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Standard new functionalities, such as an integrated appointment reminder system, eSignatures, and...
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