Commentary Summary
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User Commentary
Operations
We were originally on a different product from Change Healthcare that they sunsetted, and it was a...
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Relationship, Product
We would like to be able to make adjustments to what we are able to report. HEDIS allows us to make...
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Culture, Value
We are paying for features that we don't use. The features were advertised as things that would be...
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Relationship
Change Healthcare is very good about telling us about changes and helping us in the areas where we...
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Loyalty, Product
There are some areas in Change Healthcare's products where we can expand things. Some reports that...
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Relationship
The vendor does a good job of jumping into and taking care of the tickets we submit. We usually get...
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Relationship
We are extremely satisfied with Quality Performance Advisor. The vendor's team has done a good job...
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Relationship
Change Healthcare needs to get people who are more customer focused and understand what we are up...
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Relationship
Change Healthcare is not my favorite vendor to work with. We have had certain challenges because...
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