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Risk View (Risk Analytics) Commentary
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Bradley Hunter
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User Commentary

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Director

Loyalty, Relationship, Product

There are a lot of different dashboards in Risk View that look like they should be the same thing,...

Jul 2024
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(0)
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Director

Relationship

Someone considering Change Healthcare's system should make sure to get good, solid demonstrations of...

Jul 2024
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Director

Loyalty

The Change Healthcare breach makes it more likely we will be getting more risk adjustment solutions....

Jul 2024
||
(0)
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Director

Relationship, Product

Some of the analytics things in Risk View are difficult. We don't always get full answers for issues...

Jul 2024
||
(0)
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Director

Product

Everything went offline because of the Change Healthcare breach. That was not good, and it impacted...

Jul 2024
||
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Director

Operations, Product

Change Healthcare needs better documentation for training. The documentation isn’t fully developed...

Jul 2024
||
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Manager

Relationship, Product

Change Healthcare's product doesn't work. The vendor is scrambling to offer clients a solution to...

May 2024
||
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Manager

Relationship

Change Healthcare establishes arbitrary, extremely conservative guaranteed submission deadlines that...

May 2024
||
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Director

Culture, Loyalty

I had worked with Change Healthcare before working with them at this organization. The one negative...

May 2024
||
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Director

Culture, Loyalty

Change Healthcare is not part of the long-term plans. The part that didn't go smoothly with Change...

May 2024
||
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Director

Relationship, Operations

Change Healthcare has project managers, or whatever the term is for the folks who we have regularly...

May 2024
||
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Director

Relationship

I would buy Risk View again. Change Healthcare’s overall review of what they can do is good. The...

May 2024
||
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Director

Product

The part Change Healthcare does really well is the chart review coding. They offer a wide variety of...

May 2024
||
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Analyst/Coordinator

Culture, Loyalty, Relationship

Change Healthcare hasn't overpromised, but I honestly think they should have promised a bit more. I...

Apr 2024
||
(0)
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Analyst/Coordinator

Product, Value

The outcome that we have seen from Risk View has been a pretty strong yield on final submissions. I...

Apr 2024
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(0)
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Analyst/Coordinator

Loyalty

Change Healthcare is pretty much out the door at this juncture. They were purchased by a competitor,...

Apr 2024
||
(0)
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Director

Loyalty

We are pretty involved with Change Healthcare. And with the cyber event that happened, we are...

Apr 2024
||
(0)
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Director

Loyalty

Risk View is probably not part of my long-term plans. I am actively looking for a replacement. I...

Apr 2024
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(0)
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Director

Value

Risk View is pretty easy to use. And Change Healthcare has good insights. Additionally, they are...

Apr 2024
||
(0)
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Director

Relationship

Change Healthcare has trouble with delivering stuff to me. I don't think Change Healthcare is making...

Apr 2024
||
(0)
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CIO

Loyalty, Value

Last year, the predicted analytics from Risk View were off. I don't know whether the vendor ever...

Apr 2024
||
(0)
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VP/Other Executive

Loyalty, Relationship

Things are going well with Change Healthcare, though we were a bit concerned when Optum acquired...

Nov 2023
||
(0)
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VP/Other Executive

Product

Risk View is an application that is heavily used and highly valued at our organization. The vendor...

Nov 2023
||
(0)
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VP/Other Executive

Product, Value

We rely on the system a little less now than we used to. There are capabilities in the system that...

Nov 2023
||
(0)
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Manager

Operations

The product's implementation went well. The vendor assigned a great team to us, and that team was...

Oct 2023
||
(0)
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Manager

Operations

The vendor accommodated our training needs.

Oct 2023
||
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Manager

Relationship

There are a few outstanding things that we are working through with the vendor, including things for...

Oct 2023
||
(0)
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Manager

Loyalty, Relationship

Since Change Healthcare's merger with Optum, we have noticed that the vendor hasn't been as partner...

Oct 2023
||
(0)
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Manager

Culture, Loyalty

We used internal analytics previously but decided to see whether there were things missing. We...

Oct 2023
||
(0)
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Manager

Loyalty

Risk View is a coding tool. It is really just a screen that we can enter things in. We need...

Sep 2023
||
(0)
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Manager

Relationship

Change Healthcare's people are good people to work with. They are very helpful and attentive. Change...

Sep 2023
||
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Options Expanding for Risk Adjustment
11 November 21    |   Ryan Pretnik and Jennifer Hickenlooper
A growing field of vendors offers risk adjustment technology and services. In our latest report, we set out to discover which vendors offer the widest breadth of capabilities. 



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