Risk View (Risk Analytics) Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and CORE
KLAS VP VBC, Payer, and CORE - Bradley Hunter
 
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User Commentary

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CIO

Loyalty, Value

Last year, the predicted analytics from Risk View were off. I don't know whether the vendor ever...

Apr 2024
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VP/Other Executive

Loyalty, Relationship

Things are going well with Change Healthcare, though we were a bit concerned when Optum acquired...

Nov 2023
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VP/Other Executive

Product

Risk View is an application that is heavily used and highly valued at our organization. The vendor...

Nov 2023
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VP/Other Executive

Product, Value

We rely on the system a little less now than we used to. There are capabilities in the system that...

Nov 2023
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Manager

Operations

The product's implementation went well. The vendor assigned a great team to us, and that team was...

Oct 2023
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Manager

Operations

The vendor accommodated our training needs.

Oct 2023
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Manager

Relationship

There are a few outstanding things that we are working through with the vendor, including things for...

Oct 2023
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Manager

Loyalty, Relationship

Since Change Healthcare's merger with Optum, we have noticed that the vendor hasn't been as partner...

Oct 2023
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Manager

Loyalty

Risk View is a coding tool. It is really just a screen that we can enter things in. We need...

Sep 2023
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Manager

Relationship

Change Healthcare's people are good people to work with. They are very helpful and attentive. Change...

Sep 2023
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Manager

Culture

Overall, Risk View is fine. I am a bit conditioned from going through the contracting process....

Jul 2023
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Manager

Culture, Relationship, Value

Change Healthcare has separate platforms for different lines of business, and we have resources...

Jul 2023
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Manager

Relationship, Product

There is one thing I like about Change Healthcare rather than some other companies we have worked...

Jul 2023
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Manager

Product

We are doing quite a lot ourselves with Risk View. We have many custom reports available, and we...

Jul 2023
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Manager

Relationship

Change Healthcare is a behemoth, and there are a lot of layers to the company. Because Change...

Jul 2023
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Manager

Product

With Risk View, we can produce and disseminate a lot of operational performance tricks, and that...

Jul 2023
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Manager

Loyalty, Product

Change Healthcare is in the process of replatforming, and we hope the new user interface will be...

Jul 2023
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Manager

Relationship

When we seek additional information or ask for help regarding the ACA, we are often told to see the...

Jul 2023
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Director

Culture, Relationship

Change Healthcare allows us to be a little more specific with what we are trying to do, who we are...

Jul 2023
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(0)
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Director

Product

Change Healthcare has a really good platform that allows us to go in, look around, and monitor all...

Jul 2023
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Director

Relationship

If something is not working right in Risk View or if we identify something, getting a response or a...

Jul 2023
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Manager

Loyalty

An outcome of Change Healthcare’s submission piece is that we haven’t had to build our own system....

May 2023
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Manager

Relationship

Change Healthcare does a good job of keeping their promises. With the projects I have worked on, we...

May 2023
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Manager

Product

I would need to see Change Healthcare’s future state in order to continue working with them. Change...

May 2023
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Manager

Culture, Value

Change Healthcare used to be better about not nickel-and-diming us, but in our latest discussions,...

May 2023
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VP/Other Executive

Loyalty, Relationship, Value

With the public health emergency unwinding, there is a high demand for redetermination for both...

Apr 2023
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(0)
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VP/Other Executive

Relationship, Operations

Change Healthcare was good in the beginning, and they are still good now.

Apr 2023
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