Risk View (Risk Analytics)
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Subject Expert
Ryan Pretnik
Senior Research Director
Commentary Summary
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User Commentary
We are still using Change Healthcare's product, and the team seems very happy with it. Change...
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We saw an increase in cost that we weren’t aware of, and we did push back on the vendor. I think all...
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The vendor sells a good product, but there are a lot of competitors out there that could do very...
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We get a lot of money back from the vendor and the reviews they do. I am sure what we pay for the...
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The vendor's support teams are pretty responsive, and they are doing things for us, but we don’t see...
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People are pretty happy with Change Healthcare. However, the vendors that buy other organizations...
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Everyone has been impacted by COVID-19 and is coming at us for things that we haven't seen before....
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Change Healthcare was pretty engaged in terms of delivering on their commitments. They didn't...
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We need a potential enhancement for Risk View. We will see whether we get pushback and what kind of...
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Ever since we informed Change Healthcare that we were not going to renew, they have been very...
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We had some issues with the data, and we asked questions, but Change Healthcare came back with some...
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Change Healthcare didn’t charge us much until we decided to try to terminate our contract. It seemed...
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Change Healthcare is not up to par with some of the newer entrants into the industry, and there is...
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We have had some unexpected charges from Change Healthcare.
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I haven't been very satisfied with the way that Change Healthcare handles the launch of new projects...
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We are pretty good about asking Change Healthcare questions, but I feel like we have to ask them a...
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Change Healthcare is very accommodating, and they work well with our data-support team. They are...
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I have demoed some other systems. As far as retrospective project retrievals go, Risk View is a bit...
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Change Healthcare is working with a mindset of looking toward the future. If things continue the way...
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Change Healthcare's ability to keep promises could be much worse, but they definitely made promises...
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Our implementation was organized fairly well on the front end. We had a lot of touchpoints that were...
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There are technical nuances for every customer, and Change Healthcare doesn't always do a great job...
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The solution's alert portal gives us access to the vendor's quality assurance review of their coding...
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Change Healthcare actually does pretty well with their support, but we have had multiple account...
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Change Healthcare has been acquired a lot. Obviously, that means that they are doing something...
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Change Healthcare helped us use the ACA for commercial risk adjustment. Change Healthcare has a lot...
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Change Healthcare could work on being less of a conglomeration of companies. The departments could...
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Change Healthcare goes out to a variety of providers across multiple states, and they deal with...
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We have been with Change Healthcare for years. They have definitely grown over the years. During our...
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We have made tremendous progress with Change Healthcare. We have had a really good partnership with...
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I would like Change Healthcare to have some kind of service where they pay Medicare Advantage Plan claims....
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Change Healthcare is proactive. They think through things. They know what our expectations are, and...
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Change Healthcare definitely avoids nickel-and-diming. They have given us things that they probably...
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Change Healthcare probably has EMR integration and NLP available, but those are not things that I am...
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The user interface in Risk View is great. The vendor's support for the commercial exchange piece is...
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I don't have many suggestions for improvement, but if I had to give a suggestion, I might suggest...
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Change Healthcare avoids charging for everything; I will give them kudos for that. We have done a...
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Change Healthcare has a good, solid system that can get core risk adjustment analytics to get an...
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We wouldn’t buy Risk View again in its current iteration. Change Healthcare didn't seem to be...
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Change Healthcare has a strong risk analytics platform. The system does a very good job of...
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Coding has a lot of gray areas. There are many interpretations for different rules and for how...
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Change Healthcare tries to charge us for things more and more, but whether we are charged depends on...
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Risk View serves its purpose. It produces reports, and it meets our needs. Change Healthcare...
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Risk View is a purely vertical functional area solution; it is not designed to integrate. For a...
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Change Healthcare delivers on the things we need, but they are not very speedy in terms of their...
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Change Healthcare did a good job of not nickel-and-diming us, but the solution itself is very...
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The data requirements that Change Healthcare had established were quite extensive and robust. I...
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Change Healthcare’s implementation was painful, and as for the training, the instructors are good,...
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