Risk View (Risk Analytics)
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Joe VanDeGraaff
Vice President
KLAS Vice President - Joe VanDeGraaff
 
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User Commentary

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Manager

Loyalty

Risk View is a coding tool. It is really just a screen that we can enter things in. We need...

Sep 2023
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Manager

Relationship

Change Healthcare's people are good people to work with. They are very helpful and attentive. Change...

Sep 2023
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Manager

Culture

Overall, Risk View is fine. I am a bit conditioned from going through the contracting process....

Jul 2023
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Manager

Culture, Relationship, Value

Change Healthcare has separate platforms for different lines of business, and we have resources...

Jul 2023
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Manager

Relationship, Product

There is one thing I like about Change Healthcare rather than some other companies we have worked...

Jul 2023
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Manager

Product

We are doing quite a lot ourselves with Risk View. We have many custom reports available, and we...

Jul 2023
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Manager

Relationship

Change Healthcare is a behemoth, and there are a lot of layers to the company. Because Change...

Jul 2023
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Manager

Product

With Risk View, we can produce and disseminate a lot of operational performance tricks, and that...

Jul 2023
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Manager

Loyalty, Product

Change Healthcare is in the process of replatforming, and we hope the new user interface will be...

Jul 2023
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Manager

Relationship

When we seek additional information or ask for help regarding the ACA, we are often told to see the...

Jul 2023
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Director

Culture, Relationship

Change Healthcare allows us to be a little more specific with what we are trying to do, who we are...

Jul 2023
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Director

Product

Change Healthcare has a really good platform that allows us to go in, look around, and monitor all...

Jul 2023
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Director

Relationship

If something is not working right in Risk View or if we identify something, getting a response or a...

Jul 2023
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Manager

Loyalty

An outcome of Change Healthcare’s submission piece is that we haven’t had to build our own system....

May 2023
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Manager

Relationship

Change Healthcare does a good job of keeping their promises. With the projects I have worked on, we...

May 2023
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Manager

Product

I would need to see Change Healthcare’s future state in order to continue working with them. Change...

May 2023
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Manager

Culture, Value

Change Healthcare used to be better about not nickel-and-diming us, but in our latest discussions,...

May 2023
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VP/Other Executive

Loyalty, Relationship, Value

With the public health emergency unwinding, there is a high demand for redetermination for both...

Apr 2023
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VP/Other Executive

Relationship, Operations

Change Healthcare was good in the beginning, and they are still good now.

Apr 2023
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CIO

Relationship, Product

Our team members seem to be pretty happy with Risk View. However, I don't know that Change...

Apr 2023
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CIO

Relationship, Product

Our team members love Change Healthcare. I don't think that the vendor misses things too often, so I...

Apr 2023
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CIO

Loyalty

I think that the vendor is going to have to pivot a little when it comes to risk and shifting to use...

Apr 2023
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VP/Other Executive

Relationship

We have standing calls with Change Healthcare, but in the past, they were definitely much more...

Jan 2023
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VP/Other Executive

Relationship

Change Healthcare has been acquired a couple of times, and fortunately, that has not really had an...

Jan 2023
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VP/Other Executive

Product

The Change Healthcare product’s architecture and interface have been around and built for so long,...

Jan 2023
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VP/Other Executive

Product

The market for suppliers of risk solutions has exploded, so there could be better or more...

Jan 2023
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VP/Other Executive

Relationship

We have had some changes in account managers, but the account managers have been receptive to our...

Jan 2023
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VP/Other Executive

Loyalty, Value

We have to synthesize health plan data and CMS Medicare data. The process is so overly complicated,...

Jan 2023
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Director

Product

I would like a little more information about the chart review process, specifically around audit...

Oct 2022
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Director

Product

The tool is updated in a very timely manner. It is available most of the time. I can only think of...

Oct 2022
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VP/Other Executive

Value

I like Change Healthcare. They have helped us learn a lot of things with our compliance reporter....

Oct 2022
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(0)
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VP/Other Executive

Relationship

It would be nice if the vendor reached out proactively to say whether they noticed we haven't been...

Oct 2022
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Manager

Culture

We have a very specific contract for the charges for services. Sometimes things come up that are...

Oct 2022
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Manager

Operations

During our implementation, we worked through a lot of things. The vendor worked with us as well, but...

Oct 2022
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Manager

Relationship

We can text Change Healthcare’s support people. We provide feedback about the ease of use of some of...

Oct 2022
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