Risk View (Risk Analytics)
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Ryan Pretnik
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KLAS Research Director - Ryan Pretnik
 
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VP/Other Executive

Change Healthcare was pretty engaged in terms of delivering on their commitments. They didn't...

Jan 2022
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VP/Other Executive

We need a potential enhancement for Risk View. We will see whether we get pushback and what kind of...

Jan 2022
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VP/Other Executive

Ever since we informed Change Healthcare that we were not going to renew, they have been very...

Jan 2022
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VP/Other Executive

We had some issues with the data, and we asked questions, but Change Healthcare came back with some...

Jan 2022
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VP/Other Executive

Change Healthcare didn’t charge us much until we decided to try to terminate our contract. It seemed...

Jan 2022
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VP/Other Executive

Change Healthcare is not up to par with some of the newer entrants into the industry, and there is...

Jan 2022
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Manager

We have had some unexpected charges from Change Healthcare.

Sep 2021
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Manager

I haven't been very satisfied with the way that Change Healthcare handles the launch of new projects...

Sep 2021
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Manager

We are pretty good about asking Change Healthcare questions, but I feel like we have to ask them a...

Sep 2021
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Manager

Change Healthcare is very accommodating, and they work well with our data-support team. They are...

Sep 2021
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Manager

I have demoed some other systems. As far as retrospective project retrievals go, Risk View is a bit...

Sep 2021
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Manager

Change Healthcare is working with a mindset of looking toward the future. If things continue the way...

Sep 2021
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Director

Change Healthcare's ability to keep promises could be much worse, but they definitely made promises...

Aug 2021
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Director

Our implementation was organized fairly well on the front end. We had a lot of touchpoints that were...

Aug 2021
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Director

There are technical nuances for every customer, and Change Healthcare doesn't always do a great job...

Aug 2021
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Director

The solution's alert portal gives us access to the vendor's quality assurance review of their coding...

Aug 2021
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Director

Change Healthcare actually does pretty well with their support, but we have had multiple account...

Aug 2021
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Director

Change Healthcare has been acquired a lot. Obviously, that means that they are doing something...

Aug 2021
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Manager

Change Healthcare helped us use the ACA for commercial risk adjustment. Change Healthcare has a lot...

Aug 2021
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Manager

Change Healthcare could work on being less of a conglomeration of companies. The departments could...

Aug 2021
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Manager

Change Healthcare goes out to a variety of providers across multiple states, and they deal with...

Aug 2021
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Manager

We have been with Change Healthcare for years. They have definitely grown over the years. During our...

Aug 2021
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Manager

We have made tremendous progress with Change Healthcare. We have had a really good partnership with...

Aug 2021
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Manager

I would like Change Healthcare to have some kind of service where they pay Medicare Advantage Plan claims....

Aug 2021
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Manager

Change Healthcare is proactive. They think through things. They know what our expectations are, and...

Aug 2021
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Director

Change Healthcare definitely avoids nickel-and-diming. They have given us things that they probably...

Aug 2021
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Director

Change Healthcare probably has EMR integration and NLP available, but those are not things that I am...

Aug 2021
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Director

The user interface in Risk View is great. The vendor's support for the commercial exchange piece is...

Aug 2021
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Director

I don't have many suggestions for improvement, but if I had to give a suggestion, I might suggest...

Aug 2021
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Director

Change Healthcare avoids charging for everything; I will give them kudos for that. We have done a...

Aug 2021
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Director

Change Healthcare has a good, solid system that can get core risk adjustment analytics to get an...

Aug 2021
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Director

We wouldn’t buy Risk View again in its current iteration. Change Healthcare didn't seem to be...

Aug 2021
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Director

Change Healthcare has a strong risk analytics platform. The system does a very good job of...

Aug 2021
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Director

Coding has a lot of gray areas. There are many interpretations for different rules and for how...

Aug 2021
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Director

Change Healthcare tries to charge us for things more and more, but whether we are charged depends on...

Aug 2021
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Director

Risk View serves its purpose. It produces reports, and it meets our needs. Change Healthcare...

Aug 2021
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Director

Risk View is a purely vertical functional area solution; it is not designed to integrate. For a...

Aug 2021
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Director

Change Healthcare delivers on the things we need, but they are not very speedy in terms of their...

Aug 2021
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Director

Change Healthcare did a good job of not nickel-and-diming us, but the solution itself is very...

Aug 2021
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Director

The data requirements that Change Healthcare had established were quite extensive and robust. I...

Aug 2021
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Director

Change Healthcare’s implementation was painful, and as for the training, the instructors are good,...

Aug 2021
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VP/Other Executive

Change Healthcare has just not been a good partner. Every time we meet with Change Healthcare, we...

May 2021
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VP/Other Executive

We are looking to replace Risk View because my team is going multiple places for our product lines,...

May 2021
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VP/Other Executive

Our Change Healthcare account representative needs to know the industry and our organization. Then...

May 2021
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