Medigate by Claroty Commentary
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Jaren Day
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User Commentary

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Manager

Product, Value

One thing that is not something that Claroty sells as a point for this system but is valuable is...

Oct 2024
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Manager

Product

One of the issues that we see is we don't have 100% visibility of all of our network traffic. With...

Oct 2024
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Manager

Operations

The implementation team is very good. The training is very in depth. The vendor is doing such a good...

Oct 2024
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Manager

Product, Value

The system is great and really powerful. It has helped us. We needed to get our medical device IS...

Oct 2024
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VP/Other Executive

Loyalty, Relationship, Product

The vendor has outlined improvements in identifying software versions on devices. So now they...

Oct 2024
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VP/Other Executive

Relationship, Product

Things with Medigate by Claroty are going well. Things have worked pretty much as expected, and...

Oct 2024
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VP/Other Executive

Product

There is still a gap. I am not sure how the vendor would remedy that. We match the devices that they...

Oct 2024
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VP/Other Executive

Loyalty, Relationship, Product

We have been working with the vendor to get another product integrated so that we can better...

Oct 2024
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Analyst/Coordinator

Product

Medigate by Claroty is an awesome product. We could not live without it. The tool is one of our...

Oct 2024
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Analyst/Coordinator

Relationship, Operations

Our experience is great. Claroty keeps their promises. They are in contact with us. They are always...

Oct 2024
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Analyst/Coordinator

Relationship, Product

We have had the product for a while now, and from day one to now, Claroty has made so many...

Oct 2024
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Analyst/Coordinator

Loyalty, Product

What brought about this platform was that we were trying to identify the medical devices all across...

Sep 2024
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Analyst/Coordinator

Loyalty, Product

The platform we do on our premises is segmented. The platform will provide us with the access...

Sep 2024
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Analyst/Coordinator

Product, Value

The threat monitoring part of Medigate was added as a full trial. But there was a particular part of...

Sep 2024
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Analyst/Coordinator

Loyalty, Product

Over the period that we have been using Claroty, there has been a lot of improvement and innovation....

Sep 2024
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Analyst/Coordinator

Loyalty, Relationship

I don't know what the vendor has in the future. I'm okay with what we have currently been using, but...

Sep 2024
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Analyst/Coordinator

Loyalty, Product

The vendor has improved. Before, when we had a vulnerability and it was remediated or taken care of,...

Sep 2024
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Analyst/Coordinator

Loyalty

My broad satisfaction with the vendor will still be high next year. The only reason my overall...

Sep 2024
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Analyst/Coordinator

Relationship, Product

Claroty has been talking about expanding the databases for users and user data that has been logged...

Sep 2024
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Analyst/Coordinator

Culture, Value

When we originally signed on with Claroty, we assumed that we only had a certain number of medical...

Sep 2024
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Analyst/Coordinator

Product

I would tell a peer that Medigate by Claroty captures and provides cybersecurity and IT information...

Sep 2024
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Analyst/Coordinator

Relationship

I have regular support meetings with Claroty. They are always in touch and are always prompt. I'm...

Sep 2024
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Analyst/Coordinator

Loyalty

We have had a change in management. The management team that brought in Medigate by Claroty was all...

Sep 2024
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Analyst/Coordinator

Operations, Product

Medigate by Claroty is such a vast and complex database with so many tabs we can use and with so...

Sep 2024
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Analyst/Coordinator

Culture

We adopted the system a while ago, and Claroty has kept their licensing agreement with us. That has...

Sep 2024
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Analyst/Coordinator

Operations

Claroty does a pretty good job with implementations. Because of the way the system is in our...

Sep 2024
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Analyst/Coordinator

Loyalty, Product

We are doing some really cool stuff with Medigate by Claroty. We integrated in a test-environment...

Sep 2024
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Analyst/Coordinator

Product

The gap in Claroty’s product is just the nontraditional IT callouts to be able to load clients on...

Sep 2024
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Manager

Relationship

Claroty is really good about getting us the functionality we ask for, so I don't think there are any...

Sep 2024
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Manager

Loyalty, Product

I am interested in having a mobile app for Medigate by Claroty, and that is on the vendor’s road...

Sep 2024
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Manager

Product

I would tell a peer that Medigate by Claroty is a great solution that can manage and detect multiple...

Sep 2024
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Director

Product

Claroty had some failures around upgrades and quality. Sometimes, we had to justify the risk numbers...

Aug 2024
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Director

Value

To get tangible outcomes from the product, there must be a certain adoption structure within an...

Aug 2024
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Director

Relationship, Product

Network segmentation is an area where we have seen some false starts. Users have to work really...

Aug 2024
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Director

Product

We haven't found any functionality gaps in Claroty's product at this point. However, there are...

Aug 2024
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Director

Relationship

Whenever we asked Claroty for something, they were able to do it. We have recurring meetings with...

Aug 2024
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Director

Product

Claroty's system has really good integration options. However, those integrations aren't at the top...

Aug 2024
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Analyst/Coordinator

Product

Interventions around risks based on our IoT products are a weak part of the system. I rely on the...

Aug 2024
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Analyst/Coordinator

Product

Some of my coworkers have had a slightly different experience using the system. Part of that has to...

Aug 2024
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Analyst/Coordinator

Relationship, Product

There are some things that have to do with network communication that we have been asking for from...

Aug 2024
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Analyst/Coordinator

Culture

Claroty has started to develop and change their pricing model depending on what we need. For...

Aug 2024
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Analyst/Coordinator

Loyalty

With any IoT solution, things depend on who is using it and what the use case is for the individual...

Aug 2024
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Analyst/Coordinator

Relationship, Product

Claroty does send out periodic updates. They push them out to all the clients at the same time, and...

Aug 2024
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Analyst/Coordinator

Product

Because of my background, I have a large number of Excel spreadsheets with data and everything else....

Aug 2024
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Analyst/Coordinator

Relationship

I predominantly use the web interface for support. Claroty has a simple option to create a ticket,...

Aug 2024
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Analyst/Coordinator

Loyalty, Product

There are two different directions to approaching the IoT solution. One is from a vulnerability...

Aug 2024
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Analyst/Coordinator

Loyalty, Operations, Product

I'm very happy with the solution. Our team uses it daily. We have various support teams using the...

Aug 2024
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Analyst/Coordinator

Product

One of the biggest drawbacks of the solution is its reporting abilities. Those are an ongoing sore...

Aug 2024
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Analyst/Coordinator

Relationship, Operations

I am not sure that any vendor can really keep all of their promises. For the most part, Claroty goes...

Aug 2024
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Analyst/Coordinator

Loyalty, Product

We were using the system to track things on our network initially, but our scope changed once we saw...

Aug 2024
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VP/Other Executive

Product

Claroty is a strong organization, and Medigate's products were built for IoMT. Claroty is taking the...

Jul 2024
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VP/Other Executive

Loyalty, Product

The Medigate by Claroty product is awesome at what it does. It has a very well-designed UI. As a...

Jul 2024
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VP/Other Executive

Relationship

Claroty’s resources are very engaged and very proactive. The vendor meets with us regularly. They...

Jul 2024
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VP/Other Executive

Product

Medigate by Claroty does a great job at integrations. But that is a two-way street, and some of the...

Jul 2024
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Analyst/Coordinator

Relationship, Product

There are small gaps in the product because Claroty can only move as fast as the environment that...

Jul 2024
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Analyst/Coordinator

Product

We have never had a product of this caliber that does what Medigate does and allows all the...

Jul 2024
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Analyst/Coordinator

Operations

There could be a little more proactiveness with training on the Claroty side to reach out to the...

Jul 2024
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Analyst/Coordinator

Product

I would have given Claroty a lower score last year on product quality, but now, they have worked out...

Jul 2024
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Analyst/Coordinator

Product

Medigate gives us visibility for devices that even our own teams can't see. The way the collection...

Jul 2024
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Analyst/Coordinator

Relationship

I don't have anything negative to say. All I have is praise for Medigate and Claroty as a whole. The...

Jul 2024
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Manager

Relationship

We have regular meetings with Claroty, and they bring up different things. We have had road-map...

May 2024
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Manager

Culture, Value

Claroty has a pretty simple licensing model, which is that they charge us for every medical device...

May 2024
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Manager

Operations

Claroty has an academy for training, but it doesn't have tons of information in it. There is some...

May 2024
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Manager

Product

Claroty’s documentation lacks just a little in terms of Claroty being completely hands off as a...

May 2024
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Manager

Loyalty, Operations, Product

Claroty’s upgrade process has been seamless. The product quality is polished, so we just have to get...

May 2024
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Manager

Loyalty

We chose Medigate because the interface was the most polished and mature. When we talked during the...

May 2024
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Manager

Operations, Product

We have been challenged to get valuable and accurate data into the tool, and that means the outcomes...

Apr 2024
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Manager

Relationship, Product

The strengths of the product are its overall visibility of the medical devices, the mapping, and the...

Apr 2024
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VP/Other Executive

Product

Integration was easy with Medigate by Claroty. We have been able to establish a strategy to identify...

Apr 2024
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VP/Other Executive

Product

Claroty was the most successful during the proof of concept and met our use cases. My people have no...

Apr 2024
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VP/Other Executive

Relationship

My team has been ecstatic with Claroty’s training group. There is downtime, but Claroty is...

Apr 2024
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VP/Other Executive

Relationship

Claroty did a fabulous job communicating their road map. They are proactive. Sometimes with vendors,...

Apr 2024
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Director

Product

Claroty sends updates in little pop-up messages all the time. In terms of AI, I haven’t seen the...

Mar 2024
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Manager

Relationship

Claroty is very much ahead of the game in being proactive. We also have regular touchpoint meetings...

Mar 2024
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Manager

Product

The overall robustness of Medigate IoMT Solutions is mind-boggling sometimes. It is very intuitive,...

Mar 2024
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Manager

Product

I would like to see a cleaner user interface in Medigate IoMT Solutions. There is a lot of data out...

Mar 2024
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Analyst/Coordinator

Relationship

In terms of communicating their road map, Claroty is always pretty good. I have a routine meeting...

Mar 2024
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Analyst/Coordinator

Loyalty, Value

I would buy Claroty again because of the value they provide. When we chose them, they cost the most,...

Mar 2024
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Analyst/Coordinator

Culture, Value

We pay for most of the packages from Claroty, and some new packages are coming up that will cost an...

Mar 2024
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Analyst/Coordinator

Operations

Claroty provides a lot of implementation support. They are willing to provide training and work with...

Mar 2024
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Analyst/Coordinator

Product

I would advise someone else to make sure they have a good road map before purchasing something and...

Mar 2024
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CISO

Relationship, Product

The thing that keeps us with Claroty is operational efficiency. They identify products and tools...

Jan 2024
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CISO

Relationship

For device discovery, the vendor buys stuff off eBay, and they are very vocal about how they are...

Jan 2024
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CISO

Product, Value

The product integrates with another security solution, and we compare those two tools against one...

Jan 2024
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CISO

Product

For a network project that we are working on, the system is useful for identification, discovery,...

Jan 2024
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CISO

Loyalty, Product

The system could improve if the vendor would build a data lake of all of their customer data....

Jan 2024
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Manager

Relationship

Claroty has been so consistent in their communication. From my perspective, Claroty has been very...

Nov 2023
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Manager

Relationship, Product

We get regular updates from Claroty via email and through the platform about any changes or...

Nov 2023
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Manager

Operations

We receive some training from Claroty, but it is usually on a Webex or through discussions, and I...

Nov 2023
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Manager

Relationship

Medigate IoMT Solutions has actually been critical in our implementation of NAC and has enabled us...

Nov 2023
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Director

Value

Medigate IoMT Solutions is certainly not perfect, but Claroty does not charge us for every little thing....

Nov 2023
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Director

Relationship, Product

Claroty does development to keep the product up-to-date. They constantly add functionalities and...

Nov 2023
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Director

Relationship, Product

Claroty is one of those cases where their improvement of the product is so continual that we spend...

Nov 2023
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Director

Loyalty, Relationship

Something that makes Claroty a partner instead of a vendor is they take care of their employees...

Oct 2023
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Director

Relationship, Product

IoT security is evolving, and Medigate IoMT Solutions gives us visibility into the entire enterprise...

Oct 2023
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