Clarus Care Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
Loyalty, Product
I have been using Clarus Care for a long time. It has been perfect for our practice. We don't use...
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Product
One of our big areas of opportunity with the system was the ability to text patients back. It has...
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Loyalty
Some of the AI options that the vendor is rolling out are actual scheduling things, and we have...
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Product
The best part of the system is that patients can leave a message so that we can hear their voices...
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Relationship
We have had some turnover in the personnel managing our account, so it has been a little challenging...
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Loyalty, Product
There are definitely some more integrated functionalities I would like to see. In terms of Clarus...
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Loyalty, Product
We want some flexibility with the customization of the phone messaging. We want to have more custom...
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Relationship
Very rarely do I have to tag Clarus Care’s support team, but when I do, they are responsive in real...
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Loyalty, Product
I am very happy with Clarus Care as it is. The system is very easy to use and has been hugely...
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Operations
I was definitely pretty satisfied with Clarus Care’s implementation. There were a couple of hiccups...
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Commentary Summary
Comment Type Breakout