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Operations
Clearwater has given us some notice of vulnerabilities we may have, and they do that through regular...
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Relationship, Value
We have been able to bundle up services from Clearwater to get a scope and get increased value and...
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Operations
Clearwater could provide more examples and samples to pull from. They will tell us we need to hit on...
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Operations, Services
Clearwater could be more proactive and less cookie cutter. We would like to see Clearwater go...
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Relationship, Services
We have been together a long time, and Clearwater does try to listen, so that is good. Clearwater...
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Loyalty, Operations
We have been using Clearwater for a long time. I would hire Clearwater again. They know us well, and...
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Loyalty, Value
We are talking about looking at other firms. We want to do better with phishing. I don't think our...
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Relationship
I would recommend Clearwater if I were to speak to someone in the healthcare space. I would tell...
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Relationship, Services
Clearwater definitely provides us with a lot of actionable recommendations. The final report is...
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Relationship
Clearwater has been very receptive to any feedback that we have had. We tend to have a lot of...
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Loyalty, Relationship
We keep choosing Clearwater because sometimes it is nice to have the same firm come in a few times...
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Relationship, Value
Clearwater has been flexible in the past. Their fee structures are good.
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Relationship
We have a history of working with Clearwater. They are always available, even though we don't have...
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Loyalty, Relationship, Value
We have routine meetings with our contact people from Clearwater. They ask us how things are going...
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Loyalty
We will use Clearwater for certain projects because we used them before. We were really pleased with...
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Relationship
The firm has put together a privacy team that includes any of their former and current clients. I...
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Relationship
Something that sets Clearwater apart from other firms is the fact that they bring a whole team with...
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Value
As we have done this assessment, we have never once heard from Clearwater that something is going to...
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Relationship
Clearwater has managed our project well. They have set up what we need to do, and they ask us...
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Loyalty, Relationship
CynergisTek was the company we were working with, and then Clearwater acquired CynergisTek. That...
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Services
Clearwater’s method of risk management is not on par with what we would like to see. We would like...
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Relationship
The firm is well known. Their knowledge level is fairly high in the security field. The newest...
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Loyalty, Relationship
We have had a strategic, long-term partnership. That is going to change though because we are not...
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Relationship
In the past, there were some pretty bad staff members from the firm. A while ago, we had one person...
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Relationship, Operations
If we have a consulting piece where we really aren't sure where to take things or what to do with...
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Value
In the package for services from Clearwater, we pay for lumped-in, always-available support and...
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Relationship
The Clearwater staff and consultants are great. They are eager to help; are always available...
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Relationship
Clearwater has been a good partner. They work with us really well and understand what we actually...
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Relationship
We have never had any issues with Clearwater in terms of getting us reports on time, and we have...
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Relationship
Our consultants from Clearwater are easy to work with and seem to really understand the business....
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Relationship
The consultant we have been working with has been great. Clearwater really seems to stay up-to-date...
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Loyalty, Relationship, Value
Based on what I have seen thus far with this engagement, Clearwater is on track. We have regular...
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Relationship
It has been a few years, and our relationship is still going. Clearwater is great at bouncing things...
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Relationship
Clearwater is doing well at managing our risk program, educating our team, and partnering with us....
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Relationship, Services
What sets Clearwater apart is their longevity, stability, and reputation in the healthcare and...
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Relationship
Clearwater exceeds our expectations by being involved and understanding our organization, its...
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Operations
Clearwater is a very mature organization, and there are different levels of maturity that they will...
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Relationship, Services
To a friend considering Clearwater, I would recommend, depending on the maturity of the...
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Relationship
If I needed Clearwater’s executives, they would be very involved. I haven't really needed to reach...
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Relationship
A lot of times, I will throw questions at the person that I work with, our principal consultant from...
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Loyalty
Clearwater is still going through the integration stages, and as they get more comfortable and...
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Relationship
My contact at Clearwater is a higher-up, and I reach out to them for everything. They have not once...
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Relationship, Services
I love that Clearwater is very focused on the OCR and risk methodology. In the industry, there are...
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Relationship
I asked Clearwater to provide me with an executive summary of our projects. The firm not only gave...
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Value
Clearwater does not charge us for every little thing. When we needed it, Clearwater worked with us...
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Relationship, Services
I am in my little bubble, have my head down, and wear multiple hats. I read news on the breaches...
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Relationship
Clearwater has been a great strategic partner. The thing that I love about Clearwater is that they...
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Value
One Clearwater person presented to our leadership about something, and there was no additional...
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Relationship
Clearwater is very good at what they do, and we have a good relationship with the people we work...
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Relationship
Clearwater has been wonderful. We have a strategic, long-term partnership with them. They have done...
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Value
Clearwater does not charge for a lot of additional things. They have been good to us financially. We...
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Relationship
On the privacy side, it is amazing to work with Clearwater, but things are even better on the...
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Services
I would like Clearwater to get more creative about doing more penetration approaches to our privacy...
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Services
I am not sure whether we will use Clearwater again because there are certain things they do really...
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Relationship
The firm knows and reports on the space really well. I would have wanted some more flexibility in...
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Relationship, Operations
We contracted with the firm for a number of affiliate assessments, and the process wasn’t working as...
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Operations
The consultants matched the people that Clearwater was interviewing, so that was good. In the first...
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Loyalty, Relationship, Operations, Services
Strategically, Clearwater knows the space, and they know healthcare, so that it is good. We are...
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Relationship, Operations
With some of the affiliate work, we weren't able to drive as many outcomes as we would have liked....
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Value
In terms of the money piece of the engagement, Clearwater is a little more expensive than they...
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Loyalty
We looked at other firms in years past, but we decided to renew our contract with Clearwater based...
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Relationship, Services
Clearwater is providing a service offering, so we immediately look at their leaders, their staff,...
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Operations, Services
I'm not displeased with Clearwater, but our experience with them hasn't been noteworthy. My team...
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Value
We see Clearwater as average, and we want a firm that is above average. Maybe we don't know what we...
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