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Clearwater Security and Privacy Consulting Services Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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User Commentary

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Director

Clearwater has had to adjust to the market and to ongoing monitoring. Clearwater has done a good job...

Feb 2021
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Director

Clearwater does a pretty good job of meeting our requirements. There are a couple of areas where...

Feb 2021
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Director

We have gotten our money's worth with Clearwater. We started out with Clearwater doing risk...

Feb 2021
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CIO

I do the majority of the work because I know how. But Clearwater is very helpful and a great...

Jan 2021
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CIO

The vendor has helped us develop tools specific to healthcare. They have helped us create a very...

Jan 2021
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CIO

The landscape has gotten riskier with more complex threats. I don't know whether that is because of...

Jan 2021
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CIO

Clearwater is forward thinking. They provide road maps and communicate what to expect and what is...

Jan 2021
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CIO

Clearwater did a pretty good job on the services side. Someone logged in remotely, reviewed the...

Dec 2020
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CIO

Clearwater nickel-and-dimed us. Their services were pretty expensive for what we got. Clearwater did...

Dec 2020
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CEO/President

From what I have been told of the end results, the project seems to have been very thorough and to...

Nov 2020
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CEO/President

I feel like we received our money's worth. The product was a great deliverable, and the vendor's...

Nov 2020
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CISO

Clearwater’s support has recently been very good. The service is especially proactive this year....

Jun 2020
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CISO

We are still finding a balance between partnership and marketing. Clearwater is still in upsell...

Jun 2020
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CISO

Clearwater has a plan of what they would like to do. I have my budget for what I can do, and we can...

Jun 2020
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CISO

Clearwater was very proactive with COVID-19. They didn't just tell us what we had to do. They gave...

Jun 2020
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CISO

The vendor helped us do the heavy lifting every year during the documented assessment process. That...

Jun 2020
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CISO

The consultants get on the system and look at what we are doing. They make changes and review those...

Jun 2020
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CISO

During the COVID-19 crisis, we have been able to work with the vendor remotely. The process is...

Jun 2020
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CISO

The projects the vendor works on with us aren't very complex; they are just time consuming. We have...

Jun 2020
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CISO

At the beginning of our engagement, we had a great relationship. The vendor understood the business...

Jun 2020
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Director

We haven't needed to tap the vendor for anything related to COVID-19. They have reached out a couple...

May 2020
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Director

Clearwater's consultants are very professional. They have a deep knowledge of security risk...

May 2020
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Director

I am not sure we will be using Clearwater's services in the future. One reason is that we like to...

May 2020
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Director

I would buy Clearwater's services again. If we had significant turnover in our program and got in a...

May 2020
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Director

We had a whiteboarding session with Clearwater a while ago, and our vision about integrated risk...

May 2020
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Director

The software is rather complex. We can't just give junior people a username and password and then...

May 2020
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VP/Other Executive

We are using Clearwater's risk management tool set that they provide in the cloud. We have used the...

May 2020
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VP/Other Executive

During the engagement, we had Clearwater on-site. They did assessments of our different entities,...

May 2020
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VP/Other Executive

Our relationship with Clearwater has been a very good partnership. There is a bit of give-and-take....

May 2020
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VP/Other Executive

Before we chose Clearwater, I was looking for an organization to help me pull together what the...

May 2020
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VP/Other Executive

When we were making a decision, there were a lot of products that we could use in the marketplace at...

May 2020
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VP/Other Executive

I learned with Clearwater a while back to make sure there is an open dialogue. My open dialogue is...

May 2020
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VP/Other Executive

Clearwater avoids charging for every little thing. They listen to me about some things that I bring...

May 2020
(0)
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VP/Other Executive

The quality of the staff members and consultants is great. Those men and women are very seasoned and...

May 2020
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VP/Other Executive

In terms of strategic abilities, Clearwater isn’t that old of an organization, and they are still...

May 2020
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Analyst/Coordinator

The strength of the vendor's partnership has been good. They are trying to develop a system that is...

Apr 2020
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Analyst/Coordinator

The vendor does not consistently exceed our expectations. The consultants we work with are...

Apr 2020
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Analyst/Coordinator

When we can actually leverage the product, it is pretty good at driving outcomes. The problem is it...

Apr 2020
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Analyst/Coordinator

When we bought the product, we were supposed to be hands off. The vendor was going to evaluate x...

Apr 2020
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Analyst/Coordinator

The vendor is not quick at executing, but when they do throw the switch, things are usually pretty good....

Apr 2020
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Analyst/Coordinator

The vendor executives have engaged with us, but the middle tier has been our friction spot. The...

Apr 2020
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Analyst/Coordinator

The vendor has been very accommodating to some of our application teams that have been taxed more...

Apr 2020
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Analyst/Coordinator

For the daily in-and-out operations, the product is not super valuable. It does provide peace of...

Apr 2020
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Analyst/Coordinator

I would recommend the vendor depending on the situation. The product is fair, but I am not all the...

Apr 2020
(0)
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Analyst/Coordinator

The person who sold us the solution made a lot of promises that we have felt shorted on a bit. I...

Apr 2020
(0)
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Analyst/Coordinator

The vendor's staff is great. I love the consultants we have and the people we work with; they are...

Apr 2020
(0)
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Analyst/Coordinator

The vendor avoids charging for every little thing. Everything is pretty well packaged. The only...

Apr 2020
(0)
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Analyst/Coordinator

I would not go with Clearwater again if the decision were up to me. I really like the folks we work...

Apr 2020
(0)
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Analyst/Coordinator

The vendor is getting better at their strategic ability. They have pivoted a lot, taken our...

Apr 2020
(0)
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