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Clearwater Security & Privacy Consulting Services Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We thoroughly assess our partners to understand whether they are a firm or a partner. If they aren't...
Over the many years with Clearwater, we've had a few different consultants, and some have been...
We have a list of 20 other companies that would be very easy to deal with, but Clearwater is a...
We'd be extremely likely to recommend Clearwater. If we were meeting with a healthcare organization...
Clearwater offers basic advisory services where we can reach out periodically, even if something...
Clearwater has met our needs very well. We came to them with customized services, and their ability...
Clearwater’s account management has been fantastic. They exemplify the difference between a firm and...
Compared to some of the other quotes we got, the value proposition of using Clearwater is incredible....
Clearwater has gone above and beyond, to be quite frank. They brought in additional resources to...
Clearwater could look at how they are going to approach AI from a risk mitigation strategy...
The consultant we had before did a really good job. There were little hiccups here and there in some...
Clearwater listens to us. We had a bit of a rough assessment the previous year. We took our feedback...
Our account manager is pretty responsive. We get things when promised. Clearwater is always willing...
I would say Clearwater exceeds our expectations because they are a good partner. If we have...
I would use Clearwater again without a doubt. I can send their security team emails. I have their...
We are constantly using Clearwater. In fact, they just wrote a draft report for us, and it addressed...
My primary point of contact at Clearwater is amazing. In fact, we had a question come up. They were...
When we started the program with Clearwater, it wasn't going well for a while. We didn't know which...
I talked to a whole bunch of people about penetration testing, but Clearwater was able to do that as...
We are really happy with all the people who have helped us. They are at the top of everything....
I talk to my counterparts at Clearwater regularly. We are very much in sync, so I love them....
Clearwater is amazing. Their consultants are all great to work with, excellent, and consistently...
In terms of what the firm does for us, they have exceeded our expectations. They do a great job. Our...
We have been so pleased with Clearwater's services and have had no issues over the years that we...
Commentary Summary
Comment Type Breakout