Clearwater Security & Privacy Consulting Services
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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User Commentary

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CIO

Project Results

Clearwater did a great job. The consulting was very good. Clearwater helped us learn and understand...

May 2022
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CIO

Relationship

Clearwater has given us exactly what I wanted and hasn't tried to force me in any sense. I had a...

May 2022
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CIO

Relationship

Clearwater has grown immensely in the services piece. Earlier on, they didn’t have a full service,...

May 2022
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CIO

People and Knowledge

Clearwater is very healthcare focused, and I have gotten good feedback from my personal network that...

May 2022
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CIO

Future Outlook

If I moved to another organization, I would probably call Clearwater up because they could do all...

May 2022
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CIO

Tools and Methodology

Clearwater's reports are methodical and easy to follow. Any of the firm's observations or...

Apr 2022
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CIO

ROI and Cost

I like to keep costs under control. Clearwater has skilled resources, and their pricing is fair.

Apr 2022
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CIO

Relationship

We see Clearwater as a partner. It isn't easy to retain folks in this day and age. Clearwater has to...

Apr 2022
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CIO

People and Knowledge

Clearwater offers a depth of healthcare knowledge, and they can share ideas on how other people have...

Apr 2022
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CIO

Relationship

If we had a one-off question related to HIPAA, we would send an email or call, and the firm would...

Apr 2022
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CIO

Project Results

We are pleased with Clearwater's services. The firm marketed their services accurately. That was...

Apr 2022
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Manager

People and Knowledge

The interviews with Clearwater went very well. They were very organized and up front, and the...

Mar 2022
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Manager

Lessons Learned

I think a bit of our disappointment with Clearwater is pretty common for feelings about vendors and...

Mar 2022
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Manager

Tools and Methodology

Because of COVID-19, we got virtual training instead of in-person training. And the issue isn't that...

Mar 2022
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Manager

Project Results

Clearwater did a great job. From their initial assessment, we knew what we were being promised, and...

Mar 2022
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CISO

Relationship

Clearwater is fairly well acquainted with the landscape surrounding our project. Evaluating outcomes...

Mar 2022
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CISO

Relationship

Clearwater’s involvement has been pretty consistent. They do a good job in that regard.

Mar 2022
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CISO

Relationship

For this type of work, I would highly recommend Clearwater. We would probably use them again.

Mar 2022
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CISO

ROI and Cost

Clearwater charged us a fixed price for time and materials, and that worked. Clearwater didn’t...

Mar 2022
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Manager

Project Results

There are areas where Clearwater exceeded our expectations, such as teaching us how to assess an...

Mar 2022
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Manager

ROI and Cost

Everybody charges a different amount, so it is tough to calculate our return on investment. For what...

Mar 2022
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Manager

Sales and Contracting

I was expecting Clearwater to work a little more with us. Like anyone, they want to sell us more things....

Mar 2022
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VP/Other Executive

Project Results

We had a great experience with the firm, and I would certainly recommend them to anybody who needed...

Mar 2022
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VP/Other Executive

People and Knowledge

The firm’s availability and flexibility stood out to me. The firm was always willing to work with me...

Mar 2022
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VP/Other Executive

Relationship

The firm was timely. If I was promised something on a certain day, we had what was promised on that...

Mar 2022
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CISO

Win/Loss - Why they were selected (by current clients)

We realized that we should formalize our various security programs, so we asked our fellow security...

Mar 2022
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CISO

Win/Loss - Why they were selected (by current clients)

When we were reexamining our options, everyone was very happy with Clearwater. So when we were...

Mar 2022
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CISO

Tools and Methodology

The firm’s specialty is healthcare. So they are highly adaptive, highly agile, and up-to-date on...

Mar 2022
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CISO

People and Knowledge

We have worked with a fantastic team from Clearwater. We have routine status meetings, and I have a...

Mar 2022
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CISO

Tools and Methodology

The firm’s strategic involvement is good because they have matured some of our programs by putting...

Mar 2022
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CISO

ROI and Cost

I would recommend that others explore multiple companies in the firm review process, just as we did....

Mar 2022
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CISO

Project Results

It took us a little while to get a certain output, but once we had it, the project was easy....

Mar 2022
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CIO

People and Knowledge

Clearwater has been excellent. Their knowledge, from what is going on with other organizations to...

Mar 2022
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CIO

Project Results

The true risk assessment has made the biggest impact. Other companies give risk assessments, but...

Mar 2022
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CIO

Relationship

I will reevaluate the services later, knowing that companies change and that people come and go, but...

Mar 2022
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CIO

Other Observations

I would have been concerned if Clearwater were too inexpensive, but the cost was just under the...

Mar 2022
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CIO

Win/Loss - Why they were selected (by current clients)

I looked at KLAS' information to see who was out there when we were looking for someone to help with...

Mar 2022
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VP/Other Executive

Relationship

My overall experience with Clearwater has been very good. We are working with them so that as we...

Mar 2022
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VP/Other Executive

People and Knowledge

Some Clearwater consultants are definitely ex-government employees who think like government...

Mar 2022
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VP/Other Executive

People and Knowledge

Clearwater’s people are good listeners. Clearwater quickly understood our company. We were quickly...

Mar 2022
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VP/Other Executive

Relationship

Clearwater understood us when we spoke to them. Clearwater has helped us with a reparative rhythm.

Mar 2022
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CIO

Tools and Methodology

Due to some past security issues, the board finally agreed to bring in services, and Clearwater has...

Mar 2022
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CIO

People and Knowledge

Consultants come out of the woodwork when I need them, and that is so nice. As a different skill set...

Mar 2022
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Director

ROI and Cost

Clearwater is pretty pricey. Everyone is pricey now. But we were in a prior engagement with...

Dec 2021
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Director

People and Knowledge

There was a time where Clearwater had quite a bit of turnover on consultants, and we actually had to...

Dec 2021
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Director

People and Knowledge

All of the consultants I have dealt with have had a lot of experience. I can call any of them and...

Dec 2021
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Director

People and Knowledge

Clearwater’s focus is on healthcare, and that is where I am at. Prior engagements with other firms...

Dec 2021
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Director

Project Results

We are very well supported on the OCR investigation status. We were under an OCR investigation, and...

Dec 2021
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Director

Tools and Methodology

The firm does some pretty good dashboards for us right from the software. Their software is pretty...

Dec 2021
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Director

Relationship

Clearwater is well known, so I can now tell my chiefs that I spoke with Clearwater, and they can...

Dec 2021
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CTO

Project Results

Clearwater did a terrific job. They were very adaptable, and their ability to work with our unique...

Dec 2021
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Analyst/Coordinator

People and Knowledge

We realized that Clearwater could provide us with an assessment service as a complement to the...

Dec 2021
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Analyst/Coordinator

Project Results

Clearwater performs admirably, and they are a true partner. We have worked with them to make the...

Dec 2021
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Analyst/Coordinator

Relationship

I can't think of any situation that I have ever been in where Clearwater hasn't responded. They have...

Dec 2021
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Manager

Project Results

The firm's biggest area of strength is their experience with audits and with ensuring our audits are...

Dec 2021
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Manager

Win/Loss - Why they were selected (by current clients)

One of the major reasons we went with Clearwater was for their software, and the idea was that we...

Dec 2021
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Director

Tools and Methodology

The firm has an online product that houses all the assets, computes all the risk scores, and keeps...

Dec 2021
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Director

Tools and Methodology

The firm’s tool is complex. It requires a fair amount of training. The good thing is that Clearwater...

Dec 2021
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Director

People and Knowledge

During one of the projects we did with the firm, they assigned a consultant to us who had to be...

Dec 2021
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Director

People and Knowledge

Clearwater has really good people. They have deep expertise in the information risk management...

Dec 2021
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Director

People and Knowledge

Clearwater frequently debriefs members of their executive team on different parts of our...

Dec 2021
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Director

Win/Loss - Why they were selected (by current clients)

We chose Clearwater partly because of their reputation in the healthcare space. At the time, their...

Dec 2021
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Director

Project Results

Someone recommended that we implement an information risk management program. We selected Clearwater...

Dec 2021
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Director

Project Results

We have a multilayer security approach. Clearwater has put our approach in terms of risk to our...

Dec 2021
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Director

ROI and Cost

Our agreement is structured with a fixed dollar amount that we pay regularly. That amount is fixed...

Dec 2021
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Manager

People and Knowledge

The person I dealt with at Clearwater was very knowledgeable and very organized in what they were...

Nov 2021
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Manager

Other Observations

Clearwater had a standard template that they used to document everything. The standard template was...

Nov 2021
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Manager

Project Results

We didn’t have any unexpected costs. Clearwater more than met our expectations. Clearwater is...

Nov 2021
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Manager

Tools and Methodology

Clearwater was easy to work with. They were well organized, and they didn’t try to take control....

Nov 2021
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CISO

Tools and Methodology

The project the firm is working for us is highly complex. We really negotiated with the firm, and...

Nov 2021
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CISO

Relationship

We have moved to a partnership model with the firm. We no longer get the sales spiel on renewal. We...

Nov 2021
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CISO

ROI and Cost

The firm is an industry leader. They constantly push us to go deeper and broader. They understand...

Nov 2021
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CISO

Project Results

I am very likely to recommend the firm, and I do so often. Being able to give a top score is nice.

Nov 2021
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