Filters
Clearwave Patient Revenue Platform Commentary
Filtered view: All
Subject Expert
Chandler Katschke
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Clearwave didn't have AI capabilities when we needed them. They have now brought some of those...
There are some limitations in the functionality of the products that we use from Clearwave because...
We have a solid, functioning platform for our appointment hub to use in Clearwave Patient Revenue...
Clearwave's system is dependable. Obviously, if we are going to use a solution, it needs to be...
We use different EHRs, so we have strategic meetings going on to determine what our long-term...
The only reason I don't give Clearwater a top rating for partnership is that they have changed...
I think the largest challenge with our team members utilizing Clearwave Patient Revenue Platform is...
Clearwave Patient Revenue Platform is very easy to utilize. We all relate to green means good,...
I would like to see improvements in customer service support from Clearwave. Basically, I want them...
I wouldn't buy Clearwave again because of their level of transparency and a support issue. When we...
We have a big upgrade coming up. In years past, we used to be able to go into eLearning blocks and...
Things with Clearwave are going well. We have a really great representative who handles our case,...
Clearwave should improve their customer service. When changes need to be made, they usually have to...
Clearwave has grossly outpriced themselves in the market. Other vendors that have entered the market...
Customers stay in a partnership because the product, price, and service are all working well, not...
I like Clearwave's reporting. It breaks things down by each location. We see daily reports for how...
Clearwave has worked extremely well with us from the beginning. They listened to our needs, and then...
There's no better eligibility platform than Clearwave Patient Revenue Platform. It is easy to train...
We have regular meetings with our Clearwave account representative where we go over the issues we...
The appearance of Clearwave Patient Revenue Platform is very easy to understand. When patients...
The ability to look at the Clearwave Patient Revenue system and utilize it in our own context is...
Clearwave lost their CEO, and I was a little worried about what that would mean, but they did not...
Clearwave is one of the better vendors we have historically worked with. They have a good...
Improvement opportunities for Clearwave Patient Revenue Platform would be reporting and general...
With all our vendors, including Clearwave, we're constantly pushing to the next level. We've had...
Clearwave is piloting a front-end collections workflow where only staff can type, and I only want to...
We are a proud partner of Clearwave. I've happily told folks who are considering bringing the...
Clearwave Patient Revenue Platform is an extremely expensive platform, and I think it is increasing...
Clearwave is extremely sensitive and responsive. We've had a couple of issues, especially with our...
Overall, the eligibility functionality of Clearwave Patient Revenue Platform and being able to...
There are multiple things that we don't use with Clearwave Patient Revenue Platform because they...
If there is anybody out there who wants a kiosk system, Clearwave's system has definitely been the...
Clearwave could improve by figuring out how to communicate better with our medical management vendors....
Clearwave still has updated training videos. As things change, they notify us and let us know there...
We have a good working relationship with the Clearwave team. We do regular reviews, and they bring...
Because of the integration of Clearwave Patient Revenue Platform within ModMed, there tend to be...
We have some things on a wish list when it comes to functionality for Clearwave Patient Revenue...
The online scheduler in Clearwave Patient Revenue Platform is pretty easy to implement, but there...
There has been a lack of innovation over the past few years from Clearwave. The market in the...
Clearwave Patient Revenue Platform is easy to use. Patient eligibility is phenomenal, training is...
Clearwave is pricey. I actually think Clearwave is a little pricier than another one of my vendors....
Clearwave has a great training program and has videos that my staff and I can access anytime. Also,...
Commentary Summary
Comment Type Breakout