Clearwave Patient Revenue Platform Commentary

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I would like to see improvements in customer service support from Clearwave. Basically, I want them...

I wouldn't buy Clearwave again because of their level of transparency and a support issue. When we...

We have a big upgrade coming up. In years past, we used to be able to go into eLearning blocks and...

Things with Clearwave are going well. We have a really great representative who handles our case,...

Clearwave should improve their customer service. When changes need to be made, they usually have to...

Clearwave has grossly outpriced themselves in the market. Other vendors that have entered the market...

Customers stay in a partnership because the product, price, and service are all working well, not...

I like Clearwave's reporting. It breaks things down by each location. We see daily reports for how...

Clearwave has worked extremely well with us from the beginning. They listened to our needs, and then...

There's no better eligibility platform than Clearwave Patient Revenue Platform. It is easy to train...

We have regular meetings with our Clearwave account representative where we go over the issues we...

The appearance of Clearwave Patient Revenue Platform is very easy to understand. When patients...

The ability to look at the Clearwave Patient Revenue system and utilize it in our own context is...

Clearwave lost their CEO, and I was a little worried about what that would mean, but they did not...

Clearwave is one of the better vendors we have historically worked with. They have a good...

Improvement opportunities for Clearwave Patient Revenue Platform would be reporting and general...

With all our vendors, including Clearwave, we're constantly pushing to the next level. We've had...

Clearwave is piloting a front-end collections workflow where only staff can type, and I only want to...

We are a proud partner of Clearwave. I've happily told folks who are considering bringing the...

Clearwave Patient Revenue Platform is an extremely expensive platform, and I think it is increasing...

Clearwave is extremely sensitive and responsive. We've had a couple of issues, especially with our...

Overall, the eligibility functionality of Clearwave Patient Revenue Platform and being able to...

There are multiple things that we don't use with Clearwave Patient Revenue Platform because they...

If there is anybody out there who wants a kiosk system, Clearwave's system has definitely been the...

Clearwave could improve by figuring out how to communicate better with our medical management vendors....

Clearwave still has updated training videos. As things change, they notify us and let us know there...

We have a good working relationship with the Clearwave team. We do regular reviews, and they bring...

Because of the integration of Clearwave Patient Revenue Platform within ModMed, there tend to be...

We have some things on a wish list when it comes to functionality for Clearwave Patient Revenue...

The online scheduler in Clearwave Patient Revenue Platform is pretty easy to implement, but there...

There has been a lack of innovation over the past few years from Clearwave. The market in the...

Clearwave Patient Revenue Platform is easy to use. Patient eligibility is phenomenal, training is...

Clearwave is pricey. I actually think Clearwave is a little pricier than another one of my vendors....

Clearwave has a great training program and has videos that my staff and I can access anytime. Also,...

I understand that everybody is going to a SaaS platform, but before, we could buy Clearwave’s kiosks...

Unfortunately, the reliability of Clearwave Patient Revenue Platform has gone down a little. The...

Clearwave Patient Revenue Platform is integrated with our EHR, and it does a really good job the...

Clearwave Patient Revenue Platform is great for what it does. It was probably a few years ago that...

The initial training was great, and we don't really have any ongoing training; we kind of train our...

Clearwave Patient Revenue Platform has been really great for ease of use. We have even done demos of...

Clearwave doesn’t typically let us know about potential problems until much after the fact. We use...

Clearwave’s support has gone down a little. When we first started with Clearwave, I would put in a...

We are considering moving away from Clearwave's system because another solution is more easily...

With Clearwave's system, I would like to have the ability to take payments directly from the kiosk....

When we implemented the system, it took way too long to do things like changing the names of...

Clearwave's training is nonexistent. We don't have any additional training. That is an opportunity...

Clearwave's support people will answer the phone. That is better than some other vendors. We can...

There should be harder stops in Clearwave's system so that it wouldn't be as easy to override...

Clearwave's product is great. It is not ideal for our clinical setting because we have many...

Clearwave Patient Revenue Platform has done better in some areas that are limited with our other...

We don't get much ongoing training from Clearwave, but when we need something, they provide it.

We often know that the system is down before the vendor does. Clearwave has promised to support us...

Clearwave's system is pretty intuitive. Our organization has looked at other alternatives, and the...

Clearwave's objective to integrate doesn't work as well as it should. We bought another solution to...

We meet with Clearwave regularly, so we keep them honest. I wouldn't say that things are great...

With our new EHR, we are starting from scratch in terms of integration. Clearwave is working to...

We have monthly calls with Clearwave. They are constantly saying that they saw something and thought...

When we went through the COVID-19 pandemic a few years ago, Clearwave quickly switched to a system...

In terms of executive involvement, we have never had any issues with our contracts with Clearwave. I...

Clearwave wants us to lease their kiosks, but we are not big leasing fans. We had a kiosk for a long...

We have gotten outcomes from the system with better eligibility, so we get more accurate eligibility...

Clearwave keeps us pretty current because we have regular meetings with them where we go over our numbers....

I would 100% buy the system again. The system is very easy to use. I would definitely recommend it....