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Cognizant Extended Business Office
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Mollie Hunt
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Extended Business Office Services 2021: Achieving Profitability While Reducing the Administrative Burden
Extended Business Office Services 2021:
Achieving Profitability While Reducing the Administrative Burden
October 2021
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VP/Other Executive

Relationship

The contacts we have from the firm are absolutely dedicated, 100% proficient, and efficient. The...

Mar 2023
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VP/Other Executive

Project Results

We are pretty engaged with Cognizant on a couple of different levels. We did one project with...

Mar 2023
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VP/Other Executive

ROI and Cost

We believe that we could potentially do what Cognizant does cheaper and in-house, but we don't know...

Oct 2022
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Director

ROI and Cost

If we were choosing a firm again, we would have to assess all the competitors to compare costs. But...

Jun 2022
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Director

People and Knowledge

Cognizant certainly has knowledge of workers' comp and third-party collections. Cognizant's...

Jun 2022
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Director

Tools and Methodology

I like the firm’s willingness to follow the policies and procedures that we have set for our own...

Jun 2022
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Director

Relationship

We are constantly talking to Cognizant. I have built a very good relationship with the firm’s people...

Jun 2022
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Director

Relationship

Cognizant has a great level of communication. They are very proactive about working on the accounts...

Jun 2022
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Director

Relationship

Our account manager is always available, and we email back and forth numerous times a day. Getting...

Jun 2022
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Director

Relationship

Cognizant has acquired various companies, and that would normally be concerning because people need...

Jun 2022
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Director

Tools and Methodology

Compared to their competitor, Cognizant is not as good at finding root causes or at helping us...

Jun 2022
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Director

Other Observations

The firm meets my expectations, but I haven't seen the firm exceed my expectations. Cognizant is...

Jun 2022
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Director

Project Results

I would like to see a more timely resolution of accounts than we are currently seeing from...

Jun 2022
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Director

People and Knowledge

The firm has quality staff, and they work well with us. There have been times that I have had to ask...

Jun 2022
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