Cognizant Extended Business Office
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Subject Expert
Mollie Hunt
Research Director
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User Commentary
If we were choosing a firm again, we would have to assess all the competitors to compare costs. But...
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Cognizant certainly has knowledge of workers' comp and third-party collections. Cognizant's...
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I like the firm’s willingness to follow the policies and procedures that we have set for our own...
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We are constantly talking to Cognizant. I have built a very good relationship with the firm’s people...
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Cognizant has a great level of communication. They are very proactive about working on the accounts...
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Our account manager is always available, and we email back and forth numerous times a day. Getting...
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Cognizant has acquired various companies, and that would normally be concerning because people need...
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Compared to their competitor, Cognizant is not as good at finding root causes or at helping us...
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The firm meets my expectations, but I haven't seen the firm exceed my expectations. Cognizant is...
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I would like to see a more timely resolution of accounts than we are currently seeing from...
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The firm has quality staff, and they work well with us. There have been times that I have had to ask...
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The firm does a very good job. They are not as strategic as some of their peers, and they are not as...
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The firm is very client focused. They are there to do what they can for us. While the firm is a...
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If the firm had better technology, I would buy their services again. With the way the world and...
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The charges from the firm are not very high, but compared to their peers in the industry, there are...
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I don’t want to say that the firm has consistently exceeded expectations because everyone can do...
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We have a firm executive that we can reach out to. They are always there and available if we need...
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The firm does what we expect of them, but we don’t like the contract we negotiated. We would have...
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The firm's insurance representatives should have more knowledge. That is something they are working...
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Cognizant has assumed some additional business, and that definitely means that they are doing well....
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When the firm was called Bolder, they were a very good firm for us for a very long time. They went...
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There were several reasons why we did not get our money’s worth from Cognizant, like follow-up,...
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We still use Cognizant for some things and are very satisfied with that work. From a coding...
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It was a bit of a challenge to get Cognizant started. It took a couple of months to really start...
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One of the challenges we had in the past was our collection agency’s communication, and with Bolder...
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We were customers of a firm that went through a name change years before Cognizant acquired them....
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Our reporting has not changed since the acquisition of our legacy company. We have been doing...
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