Cognizant Extended Business Office
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Mollie Hunt
Research Director
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Director

If we were choosing a firm again, we would have to assess all the competitors to compare costs. But...

Jun 2022
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Director

Cognizant certainly has knowledge of workers' comp and third-party collections. Cognizant's...

Jun 2022
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Director

I like the firm’s willingness to follow the policies and procedures that we have set for our own...

Jun 2022
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Director

We are constantly talking to Cognizant. I have built a very good relationship with the firm’s people...

Jun 2022
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Director

Cognizant has a great level of communication. They are very proactive about working on the accounts...

Jun 2022
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Director

Our account manager is always available, and we email back and forth numerous times a day. Getting...

Jun 2022
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Director

Cognizant has acquired various companies, and that would normally be concerning because people need...

Jun 2022
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Director

Compared to their competitor, Cognizant is not as good at finding root causes or at helping us...

Jun 2022
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Director

The firm meets my expectations, but I haven't seen the firm exceed my expectations. Cognizant is...

Jun 2022
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Director

I would like to see a more timely resolution of accounts than we are currently seeing from...

Jun 2022
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Director

The firm has quality staff, and they work well with us. There have been times that I have had to ask...

Jun 2022
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VP/Other Executive

The firm does a very good job. They are not as strategic as some of their peers, and they are not as...

Feb 2022
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VP/Other Executive

The firm is very client focused. They are there to do what they can for us. While the firm is a...

Feb 2022
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VP/Other Executive

If the firm had better technology, I would buy their services again. With the way the world and...

Feb 2022
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VP/Other Executive

The charges from the firm are not very high, but compared to their peers in the industry, there are...

Feb 2022
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VP/Other Executive

I don’t want to say that the firm has consistently exceeded expectations because everyone can do...

Feb 2022
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VP/Other Executive

We have a firm executive that we can reach out to. They are always there and available if we need...

Feb 2022
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VP/Other Executive

The firm does what we expect of them, but we don’t like the contract we negotiated. We would have...

Feb 2022
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VP/Other Executive

The firm's insurance representatives should have more knowledge. That is something they are working...

Feb 2022
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Manager

Cognizant has assumed some additional business, and that definitely means that they are doing well....

Nov 2021
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Director

When the firm was called Bolder, they were a very good firm for us for a very long time. They went...

Aug 2021
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Director

There were several reasons why we did not get our money’s worth from Cognizant, like follow-up,...

Aug 2021
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Director

We still use Cognizant for some things and are very satisfied with that work. From a coding...

Aug 2021
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Manager

It was a bit of a challenge to get Cognizant started. It took a couple of months to really start...

Jul 2021
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Manager

One of the challenges we had in the past was our collection agency’s communication, and with Bolder...

Jul 2021
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Director

We were customers of a firm that went through a name change years before Cognizant acquired them....

Jul 2021
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Director

Our reporting has not changed since the acquisition of our legacy company. We have been doing...

Jul 2021
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