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User Commentary
Value
Cognizant has a tendency to work much more by the contract in terms of charging for every little...
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Relationship
Cognizant offers a product in a service. We use Cognizant's product Facets, so there are some...
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Relationship
There are some disadvantages with Cognizant because they come across as siloed at times. There is a...
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Relationship, Operations
We have some consultants from Cognizant. That has been great because we have had blocks of hours and...
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Relationship, Operations
Cognizant’s consultants know our system inside and out, so if we give them a problem, we don't have...
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Operations
Change management is always part of our process. We work carefully. We have an implementation...
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Loyalty
As we move into using Cognizant’s product more, we will see some interesting things with our ability...
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Relationship, Operations
The firm is proactive. The firm knows the business and our product. They were very instrumental in...
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Relationship, Operations
On the project management side, the firm should do better. Their project manager shifts from one...
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Relationship
The firm does a good job with their recommendations because they have a good system. They have...
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Relationship, Value
The firm did not charge for every little thing. We negotiated certain things. Some things were not...
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Relationship
I would recommend that Cognizant be a bit more proactive and take the initiative with future...
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Relationship, Services
Cognizant is typically very good about driving solutions. There are gaps, however. For example, a...
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Relationship
I am very happy with the Cognizant personnel. There has been a lot of turnover in their personnel,...
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