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Cognizant Payer IT Consulting Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Director
Other Observations
When I send the vendor a fee schedule or contract to load into the system, they do that for me. But...
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Director
Other Observations
After I send the vendor requests, I can't look at them. Someone may send me an email asking a...
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Director
Relationship
We have a standard call with our representative where we go through issues or follow up on things...
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Director
Tools and Methodology
The vendor offers a pricing tool that is beneficial. If we aren't getting paid directly, we go after...
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Director
Relationship
We haven't really used the vendor's services for anything related to COVID-19. Cognizant has reached...
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Director
Tools and Methodology
We have a couple of issues that the vendor's IT people haven't fixed for us, and it has been a...
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Director
Tools and Methodology
A couple of things that I really like about the system compared to other systems is the flexibility...
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Manager
Tools and Methodology
We have a partnership with Cognizant because of the applications we use. But the personnel we get...
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Manager
ROI and Cost
Cognizant is slightly ahead of our other vendor in pricing. We get what we pay for, and that is...
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Manager
Project Results
I would recommend Cognizant as long as they understand what they are paying for. They deliver based...
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COO
Tools and Methodology
The vendor could be better by daily monitoring the system's performance issues on their end....
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COO
Tools and Methodology
From a configuration standpoint, there is a gap between the business requirements and the...
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COO
Relationship
In terms of feedback and working with clients, the vendor should think about all the aspects of...
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COO
Project Results
We had an issue that came up where we had claims showing up with payment issues. The vendor helped...
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COO
Lessons Learned
I have frustrations, but I do think the system is configured correctly. It is hosted, and it can...
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VP/Other Executive
People and Knowledge
Cognizant played a big role in our implementation and provided us with resources. The application...
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VP/Other Executive
Project Results
Overall, I would absolutely rate Cognizant with an A+ because their service played a huge role in...
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VP/Other Executive
Project Results
We asked Cognizant to do something that they didn’t typically do, but they were very receptive to...
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CIO
People and Knowledge
With Cognizant’s professional services, there was someone who had a lot of experience in not only...
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CIO
Tools and Methodology
We had a resource come in to train our people, and then we were sent out to build our model. We...
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CIO
Lessons Learned
We knew we had to get things right the first time with this line of business. There could be no...
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CIO
Tools and Methodology
As a service company, Cognizant gets a gold star. They listen to their clients whenever there is a...
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CIO
ROI and Cost
On the professional services side, I think Cognizant has talented people; the services are just...
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