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Cognizant Payer IT Consulting
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Trent Davis
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KLAS Research Director - Trent Davis
 
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User Commentary

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VP/Other Executive

Value

Cognizant has a tendency to work much more by the contract in terms of charging for every little...

Apr 2023
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VP/Other Executive

Relationship

Cognizant offers a product in a service. We use Cognizant's product Facets, so there are some...

Apr 2023
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VP/Other Executive

Relationship

There are some disadvantages with Cognizant because they come across as siloed at times. There is a...

Apr 2023
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Analyst/Coordinator

Relationship, Operations

We have some consultants from Cognizant. That has been great because we have had blocks of hours and...

Apr 2023
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Analyst/Coordinator

Relationship, Operations

Cognizant’s consultants know our system inside and out, so if we give them a problem, we don't have...

Apr 2023
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Analyst/Coordinator

Operations

Change management is always part of our process. We work carefully. We have an implementation...

Apr 2023
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Analyst/Coordinator

Loyalty

As we move into using Cognizant’s product more, we will see some interesting things with our ability...

Apr 2023
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CIO

Relationship, Operations

The firm is proactive. The firm knows the business and our product. They were very instrumental in...

Feb 2023
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CIO

Relationship, Operations

On the project management side, the firm should do better. Their project manager shifts from one...

Feb 2023
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CIO

Relationship

The firm does a good job with their recommendations because they have a good system. They have...

Feb 2023
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CIO

Relationship, Value

The firm did not charge for every little thing. We negotiated certain things. Some things were not...

Feb 2023
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Manager

Relationship

I would recommend that Cognizant be a bit more proactive and take the initiative with future...

Oct 2022
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Manager

Relationship, Services

Cognizant is typically very good about driving solutions. There are gaps, however. For example, a...

Oct 2022
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Manager

Relationship

I am very happy with the Cognizant personnel. There has been a lot of turnover in their personnel,...

Oct 2022
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